OPS - Referral Specialist

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    "requisitionDescription": "<div><p><span style=\"font-size:12pt;\" id=\"isPasted\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong>CCI Health Services&#39;&nbsp;</strong>mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone.&nbsp;</span></span></span></span></p><p><br></p><table width=\"100%\"><tbody><tr><td><p><strong><u><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">POSITION SUMMARY:</span></span></u></strong><br><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">The Referral Specialist will be responsible for processing referrals for patients to seek medical treatment outside of CCI Health Services.</span></span></p></td></tr></tbody></table><p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">As a member of the health center&rsquo;s integrated care team, the Referral Specialist will fulfill the following <u>KEY FUNCTIONS AND RESPONSIBILITIES</u> towards the provision of patient-centered, coordinated patient care:</span></span></strong></span></span></p><ul><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Prepares and processes all managed care referral paperwork.</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Schedules appointments for specialists when needed.</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Prepares pertinent information from referring providers to complete referrals.</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Contacts various offices/facilities to obtain the necessary information to accurately complete referral requests.</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Maintains referral records and files documentation.</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Process Infant and Toddlers and Child Find programs.</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Assist with check-out and follow-up appointments with PCP.&nbsp;</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Scan documents into the patient chart.</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Process Breast and Cervical Cancer Diagnosis and Treatment program referrals.</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Learn and process Catholic Charities/Project Access referrals.&nbsp;</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Process insurances referrals pre-authorization.</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Run and follow up with i2i reports.&nbsp;</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Maintains the strictest confidentiality; adheres to all HIPAA guidelines/regulations.</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Assists patients to fill out applications for specialty programs.</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Obtain pre-authorizations for specialist visits/imaging when necessary.&nbsp;</span></span></span></span></li></ul><p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><u><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-variant:small-caps;\">REQUIRED SKILLS OR ABILITIES:</span></span></span></u></strong></span></span></p><ul><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Requires experience and demonstrated abilities for working in a multi-cultural setting.</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Knowledge of some medical terminology.</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to collaborate and interact with a diverse group of health care professionals.</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to initiate and maintain a working relationship.</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Have understanding and knowledge of population and community of service area.</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Good community skills: able to listen well, use language appropriately, and able to communicate in writing.</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Excellent customer service skills.</span></span></span></span></li></ul><p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><u><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-variant:small-caps;\">REQUIRED KNOWLEDGE, EXPERIENCE, OR LICENSURE/REGISTRATION:</span></span></span></u></strong></span></span></p><ul><li>Minimum High School diploma, an AA or BS degree preferred or commensurate experience</li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Current CPR certification.</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Bilingual in Spanish and English preferred.</span></span></span></span></li></ul><p><u><strong>WORKING CONDITIONS:</strong></u></p><ul><li>Proper and professional grooming is always expected</li><li>Prolonged periods of standing, bending or working at a desk on a computer</li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">The ability to lift (up to 15lbs) is required.&nbsp;</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Work under stressful conditions within a controlled enclosed environment daily. The work environment involves exposure to potentially dangerous materials and situations that require extensive safety precautions and may include the use of protective equipment. &nbsp;</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">ADA Category. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.&nbsp;</span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">OSHA Category 1. &nbsp;Clinical environment. Possibility of exposure to chemicals and infectious body fluids e.g., HPV, HIV, HEP C, HSV.</span></span></span></span></li></ul><p><br></p></div>\n",
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