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    "requisitionDescription": "<div><p style=\"margin-left: 0.25in; line-height: 1.5;\"><strong><span style='font-size: 14px; font-family: \"times new roman\", serif;'><u>Job Title</u></span></strong><span style='font-size: 14px; font-family: \"times new roman\", serif;'><u>:</u> Flight Operations Support Specialist</span></p><p style=\"margin-left: 0.25in; line-height: 1.5;\"><span style='font-size: 14px; font-family: \"times new roman\", serif;'><strong><u>Department</u>:&nbsp;</strong>Inflight Services (CVG)&nbsp;</span></p><p style=\"margin-left: 0.25in; line-height: 1.5;\"><span style='font-size: 14px; font-family: \"times new roman\", serif;'><strong><u>Reports To</u></strong><u>:</u> Inflight Services Manager</span></p><p style=\"margin-left: 0.25in; line-height: 1.5;\"><span style=\"font-family: 'times new roman',serif;\"><strong><u>POSITION PURPOSE:</u></strong></span></p><p style=\"margin-left: 0.25in; line-height: 1.5;\"><span style=\"font-family: 'times new roman',serif;\">This position will directly support and assist the Inflight Services Manager with all aspects of Kalitta Air flight operations by providing and facilitating clear and concise communication to and from all relevant Kalitta Air staff, vendors, and customers as necessary for the daily operation of the Kalitta Air CVG station. This position will assist flight and ground personnel (internal and external) with swift and effective problem solving to efficiently and safely maintain an on-time operation culminating with a quality product to the final customer.</span></p><h2 style=\"margin-left: 0.25in; line-height: 1.5;\"><span style='font-size: 14px; font-family: \"times new roman\", serif;'><u>ESSENTIAL DUTIES AND RESPONSIBILITIES:</u></span></h2><p style=\"margin-left: 28px; line-height: 1.5;\"><span style=\"font-family: 'times new roman',serif;\">Duties and responsibilities include, but are not limited to:</span></p><ol style=\"list-style-type: decimal;\"><li style='line-height: 1.5; font-family: \"times new roman\", serif;'>Work with internal and external staff on tasks assigned by the Inflight Services Manager</li><li style='line-height: 1.5; font-family: \"times new roman\", serif;'>Communicate with flight crews, operations departments, and vendors to resolve issues, ensuring all stakeholders are updated in a timely manner</li><li style='line-height: 1.5; font-family: \"times new roman\", serif;'>Handle high-volume, high-tempo work demands while meeting deadlines</li><li style='line-height: 1.5; font-family: \"times new roman\", serif;'>Utilize working knowledge of Microsoft Office, Windows, and related&nbsp;software</li><li style='line-height: 1.5; font-family: \"times new roman\", serif;'>Provide necessary supplies for flight and ground&nbsp;crews</li><li style='line-height: 1.5; font-family: \"times new roman\", serif;'>Coordinate catering to meet flight schedules and crew needs</li><li style='line-height: 1.5; font-family: \"times new roman\", serif;'>Provide responsive support to flight crews, ensuring needs are addressed&nbsp;efficiently</li><li style='line-height: 1.5; font-family: \"times new roman\", serif;'>Ensure smooth daily operations with strong organizational skills and attention to&nbsp;detail</li><li style='line-height: 1.5; font-family: \"times new roman\", serif;'>Other duties assigned by the Inflight Services Manager</li></ol><h2 style=\"margin-left: 0.25in; line-height: 1.5;\"><span style='font-size: 14px; font-family: \"times new roman\", serif;'><u>EDUCATION and/or EXPERIENCE:</u></span></h2><p style=\"margin-left: 27px; line-height: 1.5;\"><span style=\"font-family: 'times new roman',serif;\">High school graduate; some college and or technical school desirable or equivalent professional military education and/or experience.</span></p><h2 style=\"margin-left: 17.5pt; line-height: 1.5;\"><span style='font-size: 14px; font-family: \"times new roman\", serif;'><u>LANGUAGE SKILLS:</u></span></h2><p style=\"margin-left: 27px; line-height: 1.5;\"><span style=\"font-family: 'times new roman',serif;\">Ability to read, write and understand spoken and written English. Ability to write routine reports and correspondence. Ability to give verbal and written directions to assigned staff.</span></p><h2 style=\"margin-left: 0.25in; line-height: 1.5;\"><span style='font-size: 14px; font-family: \"times new roman\", serif;'><u>QUALIFICATIONS:</u></span></h2><ul style=\"margin-left: 26px \"><li style='line-height: 1.5; font-family: \"times new roman\", serif;'>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required but not all inclusive.</li><li style='line-height: 1.5; font-family: \"times new roman\", serif;'>Employee must be willing and able to obtain and maintain SIDA (Security Identification Display Area) credentials with an unrestricted U.S. Customs background clearance</li><li style='line-height: 1.5; font-family: \"times new roman\", serif;'>Employee must hold a valid driver&rsquo;s license with the ability to safely operate a motor vehicle in a high-traffic aircraft operations area.</li><li style='line-height: 1.5; font-family: \"times new roman\", serif;'>Employee must have a heightened sense of situational awareness in order to safely function in this environment.</li><li style='line-height: 1.5; font-family: \"times new roman\", serif;'>Employee must have very good interpersonal skills with a customer service mindset.</li><li style='line-height: 1.5; font-family: \"times new roman\", serif;'>Good attendance is a must.</li></ul><h2 style=\"margin-left: 14.5pt; line-height: 1.5;\"><span style='font-size: 14px; font-family: \"times new roman\", serif;'><u>PHYSICAL DEMANDS:</u></span></h2><ul style=\"margin-left: 24px \"><li style='line-height: 1.5; font-family: \"times new roman\", serif;'>Employee will need to be able to climb stairs and ladders and carry up to 50lbs.</li><li style='line-height: 1.5; font-family: \"times new roman\", serif;'>Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</li><li style='line-height: 1.5; font-family: \"times new roman\", serif;'>While performing the duties of this job, the employee is frequently required to reach with hands and arms, stand; walk; talk or hear; and use hands to finger, handle, feel or operate objects, tools, or controls.</li></ul><h2 style=\"margin-left: 14.5pt; line-height: 1.5;\"><span style='font-size: 14px; font-family: \"times new roman\", serif;'><u>WORK ENVIRONMENT:</u></span></h2><p style=\"margin-left: 28px; line-height: 1.5;\"><span style=\"font-family: 'times new roman',serif;\">Employee will perform duties in an office setting where the noise level is usually controlled. However, the position also requires working in and around aircraft operational areas (ramps, flight lines, hangars, warehouses, etc.) and outdoors in all types of weather conditions.</span></p><h1 style=\"margin-left: 15.1pt; line-height: 1.5;\"><span style='font-size: 14px; font-family: \"times new roman\", serif;'><u>ACCOMMODATIONS:</u></span></h1><p style=\"margin-left: 29px; text-align: justify; line-height: 1.5;\"><span style=\"font-family: 'times new roman',serif;\">Reasonable accommodation may be made to enable individuals with disabilities to perform the essential.</span></p><p style=\"margin-left: 29px; text-align: justify; line-height: 1.5;\"><span style=\"font-family: 'times new roman',serif;\"><strong>**Must be authorized to work in the United&nbsp;States**</strong></span></p><p style=\"margin-left: 29px; text-align: justify; line-height: 1.5;\"><strong><span style=\"font-family: 'times new roman',serif;\">**This position holds no supervisory or managerial responsibilities**</span></strong></p><p style=\"margin-left:52.3pt;\"><br></p></div>\n",
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