Front Desk Representative (Casual)

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  "last_changed_at": "2026-06-06T10:23:22.298Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Toronto, Ontario, M4W 3L4, Canada",
    "city": "Toronto",
    "region": null,
    "country": "Canada",
    "is_remote": false,
    "confidence": 0.95
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  "salary_min": 19.39,
  "inferred_at": "2026-06-06T10:23:22.298Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Toronto, Ontario, M4W 3L4, Canada",
      "city": "Toronto",
      "region": null,
      "country": "Canada",
      "is_remote": false,
      "confidence": 0.95
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    "countries": [
      "Canada"
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  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
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{}

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  "list_job": {
    "id": "196",
    "isRemote": null,
    "location": {
      "city": "Toronto",
      "state": "Ontario"
    },
    "atsLocation": {
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      "state": null,
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    "departmentId": "18613",
    "locationType": "0",
    "jobOpeningName": "Front Desk Representative (Casual)",
    "departmentLabel": "SPL - 45 Dunfield Ave",
    "employmentStatusLabel": "Casual"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Toronto",
      "state": "Ontario",
      "postalCode": "M4W 3L4",
      "addressCountry": "Canada"
    },
    "datePosted": "2026-06-05",
    "atsLocation": {
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      "state": null,
      "country": null,
      "countryId": null
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    "description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">About the Role: </span></p>\n<p><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Does 'service with a smile' mean something to you? Do you enjoy seeing familiar faces on a regular basis? Does variety in your work and taking initiative something you enjoy and seek? If all of those speak to you, then we want you on our highly engaged team in our midtown premium properties!</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">We are currently seeking enthusiastic Front Desk Representatives to elevate our residents' experience and deliver on operational excellence.</span></p>\n<p><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">What You'll Do: </span></p>\n<p><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">As a key member of our team, you will be responsible for:</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Greeting all guests and residents, professionally and courteously - as well as assisting with any requests and</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">inquiries.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Accepting and notifying residents of the delivery of parcels and mail.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Monitoring CCTV cameras, review footage as necessary.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Period building exterior checks.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Assisting with resident move in and incoming unit inspections/tours.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Assisting residents with booking building amenity spaces.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Maintaining lobby, concierge desk and mailroom to a high standard of cleanliness.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Collecting maintenance requests, rental payments, and all resident notices.</span></li>\n<li>Logging and recording all resident communications, prepare, and distribute building notices.</li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Assisting the General Manager with maintenance emergencies, coordinating resident events as required.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Provide access to all trades visiting the property including but not limited to, signing out building keys.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Organizing and managing the signing out of all rental items including, dollies, carts, and all tools.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Responding to noise complaints and resident concerns as needed.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Who You Are:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Exceptional interpersonal skills with a strong customer service orientation and the ability to build rapport with residents and guests.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Excellent written and verbal communication skills for clear and professional interactions and documentation.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and a high level of comfort with learning new software.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Proven ability to thrive in a fast-paced environment and manage multiple priorities effectively, both independently and as part of a team.</span><br></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Experience with Yardi or similar property management software is a significant asset.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">About Shiplake Properties:</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Shiplake Properties Ltd. is a third-generation family-owned business, constructing urban residences for nearly 80 years. We own and manage a variety of apartment complexes tailored to different lifestyle needs. With a focus on innovation, service, and community, we pride ourselves on fostering supportive and dynamic workplaces where employees can grow and thrive.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Shiplake Properties is proud to be <span style=\"font-weight: bold\">Certified™ by Great Place To Work®</span>, the global authority on workplace culture, employee experience and leadership behaviour, based on what employees say. Great Place to Work® Certification™ is recognized worldwide and is the global benchmark for identifying and distinguishing outstanding employee experience. As a member of our team, you can expect to be part of an organization that is committed to creating a workplace where you can be both focused and fulfilled. We are a company that empowers our team members to make a difference through our core values: <em>customer obsession, innovation, operational excellence</em>, and a commitment to <em>long-term thinking</em>. </span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Ai Disclosure Statement:<br></span></span><br><span style=\"font-size: 12pt\">Shiplake Properties may use AI-based tools to assist in screening and assessing applicants for this position. These tools may help us identify candidates whose skills and experience align with our objectives by analyzing information provided in resumes and applications. Our use of AI does not replace people decision-making.</span><br><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\"><br>Compensation Package: </span>$19.39 CAD per hour + discretionary bonus eligibility </span></span></p>\n<p><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">We are proud to be an employer committed to diversity and inclusion in all our locations and in our hiring practices. We believe in hiring the best talent whose skills and abilities contribute to the success of the organization and who reflect the communities in which we live and work. We welcome applications from a wide range of qualified candidates, including people with disabilities. If you require assistance or accommodation throughout the application process, please inform us and we will work with you to ensure your needs are accommodated.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">We thank all applicants for their interest, however, only those selected for further consideration will be contacted.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">#SPL</span></p>",
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    "departmentId": "18613",
    "locationType": "0",
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    "jobCategoryId": null,
    "jobOpeningName": "Front Desk Representative (Casual)",
    "departmentLabel": "SPL - 45 Dunfield Ave",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://shiplake.bamboohr.com/careers/196",
    "employmentStatusLabel": "Casual"
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}