Medicare Biller - Patient Financial Services

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    "requisitionDescription": "<h1 data-pasted=\"true\">Join the Bingham Healthcare Revenue Cycle Team</h1><h2>Help Patients Navigate Their Healthcare Journey</h2><p>Bingham Healthcare is seeking a detail-oriented and customer-focused Patient Financial Services Representative to join our growing team. This role plays a critical part in ensuring patients receive accurate billing information, insurance support, and exceptional service throughout their healthcare experience.</p><p>If you enjoy problem-solving, working with people, and helping patients understand the financial side of healthcare, this may be the perfect opportunity for you.</p><div contenteditable=\"false\"><hr></div><h2>Why Choose Bingham Healthcare?</h2><p>At Bingham Healthcare, we know that exceptional patient care doesn&#39;t stop at the bedside. Our business office teams play a vital role in supporting patients, providers, and the communities we serve.</p><p>We are proud to offer a positive workplace culture built on teamwork, professionalism, growth, and service. Here, you&#39;ll find opportunities to develop your skills, build a rewarding career, and make a meaningful impact every day.</p><h3>Our Outstanding Benefits Package Includes:</h3><p>✔ Medical, Dental &amp; Vision Insurance<br>✔ Prescription Drug Coverage<br>✔ Employer-Paid Life Insurance<br>✔ Supplemental Life Insurance Options<br>✔ Long-Term Disability Coverage<br>✔ Competitive 401(k) with Employer Match<br>✔ Generous PTO &amp; Sick Leave Starting Day One<br>✔ Employee Wellness &amp; Support Resources<br>✔ Career Development &amp; Advancement Opportunities<br>✔ A Collaborative Team Environment</p><div contenteditable=\"false\"><hr></div><h1>Position Summary</h1><p>As a Patient Financial Services Representative, you will help manage patient accounts, process insurance claims and payments, assist patients with billing questions, and serve as a valuable resource for navigating healthcare insurance and financial processes.</p><p>This position works closely with patients, insurance companies, physician offices, medical records, and registration staff to ensure accurate and timely account resolution.</p><div contenteditable=\"false\"><hr></div><h1>What You&#39;ll Do</h1><h3>Billing &amp; Account Management</h3><p>&bull; Review, research, and process patient accounts accurately and efficiently<br>&bull; Verify insurance coverage and benefits information<br>&bull; Submit and follow up on insurance claims and billing activities<br>&bull; Resolve account discrepancies and payment issues<br>&bull; Monitor accounts through final resolution or collection processes when necessary<br>&bull; Maintain accurate account documentation and records</p><h3>Patient Support &amp; Customer Service</h3><p>&bull; Assist patients with billing questions and insurance-related concerns<br>&bull; Explain insurance benefits, payment options, and account balances<br>&bull; Provide compassionate and professional customer service during sensitive financial discussions<br>&bull; Serve as a resource for patients navigating healthcare financial processes</p><h3>Team Collaboration</h3><p>&bull; Work closely with Admissions, Medical Records, Providers, and Insurance Companies<br>&bull; Cross-train in multiple account types and department functions<br>&bull; Assist with payment posting and account balancing activities<br>&bull; Support department goals and process improvement initiatives</p><div contenteditable=\"false\"><hr></div><h1>What We&#39;re Looking For</h1><p>We&#39;re seeking someone who is:</p><p>✔ Customer-service focused<br>✔ Detail oriented and highly organized<br>✔ Comfortable working with numbers and financial information<br>✔ An effective communicator and problem solver<br>✔ Able to manage multiple priorities in a fast-paced environment<br>✔ Professional, dependable, and team-oriented</p><h3>Qualifications</h3><p>&bull; High School Diploma or equivalent required<br>&bull; One year of experience in healthcare billing, insurance, accounting, banking, customer service, or related field preferred<br>&bull; Equivalent education and experience combinations considered<br>&bull; Strong computer and data-entry skills<br>&bull; Ability to analyze information and solve problems effectively<br>&bull; Knowledge of medical billing and insurance processes preferred but not required</p><div contenteditable=\"false\"><hr></div><h1>Make a Difference Behind the Scenes</h1><p>Every day, you&#39;ll help patients better understand their healthcare coverage, resolve billing concerns, and ensure the financial side of their care is handled accurately and professionally.</p><p>If you&#39;re looking for a rewarding career with growth opportunities, outstanding benefits, and a team that values your contributions, we&#39;d love to have you join Bingham Healthcare.</p><h3>Bingham Healthcare &mdash; Experience Excellence.</h3>\n",
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