RN Triage Nurse-Walk in Center

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    "requisitionDescription": "<div><div><div><div><div><p><br></p><p id=\"isPasted\"><strong>Position Summary:</strong></p><p>&nbsp;The Triage RN is responsible for providing nursing care, in a family practice/urgent care setting. The Triage Nurse will adhere to evidence based nursing triage protocols, with the goal of providing each patient with the care he/she needs, at the time he/she needs it. The Triage Nurse will provide health care advice, and assist in the coordination of other health care services.</p><p><strong>Program Specific Essential Duties and Responsibilities:</strong>&nbsp;</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Triages patients utilizing the appropriate &ldquo;Lippincott Triage Manuals&rdquo; for evidence based recommendations, providing triage, education &amp; self-management support as needed.&nbsp;</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Utilizes care in communications to foster the patient&#39;s trust &amp; confidence.&nbsp;</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Arranges for the use of Interpreter staff as required based on &nbsp;primary language needs.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Demonstrates competent clinical/professional judgment, in addition to the use of &ldquo;Lippincott&rdquo; protocols.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Sorts through multiple patient cues to focus on the primary patient complaint or issue.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span> Assesses all patients using three specific criteria: 1.) clinical priority/acuity, 2.) the need for self-care guidance or guidance for the parent or guardian, 3.) the need for anticipatory guidance based upon the patient&rsquo;s health, behavior and developmental level. Assesses presenting signs/symptoms prioritizing urgency based on assessment and use of protocols.&nbsp;</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Follows-up on abnormal labs and other patient requests by communicating with Team Nurses and Providers to facilitate the appropriate care.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Schedules appointments and arranges for immediate care through Primary Care, Same Day/Walk-In/Urgent Care, or the ER, as appropriate.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Ensures that patient needs are met; documents patients understanding &amp; agreement with plan, or if the patients is refusing the recommended triage advice.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Follows protocol and documents &nbsp;in the patient&rsquo;s EHR, following the documentation policy.&nbsp;</p><p><br></p><p><span style=\"white-space:pre;\"><strong>&nbsp;</strong></span><strong>Supervisory Responsibility:</strong></p><p>May be asked to provide guidance to LPNs, medical assistants or non-clinical Call Center staff by providing direction with protocols to facilitate patient care.</p><p><br></p><p><span style=\"white-space:pre;\">&nbsp;</span><strong>Qualifications and Education Requirements:</strong></p><p>Graduate of an accredited school of nursing; required BS in nursing preferred</p><p>Must be licensed as a RN by the Massachusetts State Board of Registration</p><p>BLS required</p><p>Two years full time or part time equivalent nursing experience, with at least one year of telephone triage experience in an ambulatory health care of family practice setting preferred.</p><p>Must have experience working in an EMR environment</p><p><br></p><p>Reports directly to the Medical Director of the Walk in Center</p><p><strong>EOE</strong></p><p><br></p></div></div></div></div></div>\n<br/>Monday-Friday; 7:30am -4:00pm",
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