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HomeCompaniesD70f080d 6db1 4b5b 86bd 84cc3b99f2f9 19000101 000001Lead Patient Service Rep

Lead Patient Service Rep

D70f080d 6db1 4b5b 86bd 84cc3b99f2f9 19000101 000001 · Sanford, FL, US, Sanford, FL · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyD70f080d 6db1 4b5b 86bd 84cc3b99f2f9 19000101 000001
TitleLead Patient Service Rep
Normalized title-
Department / team-
LocationSanford, FL, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2024-11-08 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from D70f080d 6db1 4b5b 86bd 84cc3b99f2f9 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Sanford.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyD70f080d 6db1 4b5b 86bd 84cc3b99f2f9 19000101 000001
Sourcec61eb57c-4adb-40cc-8b4b-26a03998dd81
ATS providerADP Workforce Now Recruiting

Description

Job Summary: The Lead Patient Services Representative oversees the administrative duties and operational efficiency of the facility. They are responsible for moving patients through the check in and checkout process, for managing patient complaints, and for ensuring the office is well-organized. Position Expectations and Responsibilities: Provide a courteous professional working environment Depending on the business need, provide operational oversight to a location in the absence of the Center Manager Including the completion of end-of-day processes Escalates employee relations issues to Regional Director of Operations for guidance Maintain effective communication with patients, coworkers, and supervisor Maintain efficient patient flow Update patient demographics Interview patients for sliding fee scale services and update eligibility Verify insurances and set eligibility dates in system Call and remind the patients to bring in missing information to their appointment Collect payments and patient responsible balances Post charges to patient’s accounts Scan and import demographic and clinical documentation into patient charts Schedule appointments as needed Monitor patient schedule to accommodate walk-in patients Direct patients to the proper department for assistance Operate office equipment, i.e. fax, copier, computer, credit card, and check machine Provide copies of patient medical records as requested Contribute and enhance the positive image of the front office operations Collaborate with the department leadership to help facilitate staff development and overall team building Make the necessary billing corrections Traveling to different True Health locations to provide departmental support Collaborate with community partners to facilitate patient care within all locations Participate in special projects aimed at maximizing the overall departmental efficiency Other responsibilities as assigned Minimum Qualifications: High School Diploma or equivalent Minimum of one-year medical office management experience Knowledge, Skills and Abilities: Customer friendly attitude Knowledge of ICD-10 & CPT codes Money and balancing skills Knowledge of bank deposits Good communication skills Able to function effectively under stress Good evaluative judgment Computer literacy Able to perform accurate data entry Ability to work independently and well with others Ability to multi-task Additional Qualifications: Bilingual a plus (Creole, Spanish) Physical Requirements: Ability to sit and view a computer screen for extended periods of time Ability to perform repetitive hand and wrist motions for extended periods of time Ability to handle and/or feel objects, tools, etc. Ability to frequently walk, stand and reach with hands and arms Ability to occasionally climb, balance, stoop, kneel, crouch or crawl Ability to occasionally lift and/or move up to 25 pounds Vision abilities must include vision, color vision, depth perception and ability to adjust focus Relationship Reporting: Reports to the Regional Director of Operations

Full job record

Job ID2c5e0171be3f0ae20c86399b117c604cbb5a6210
Org ID9b99670b-d733-412f-a132-fabfee3fc05a
Source IDc61eb57c-4adb-40cc-8b4b-26a03998dd81
Board IDc61eb57c-4adb-40cc-8b4b-26a03998dd81
Provideradp_workforcenow
Provider Job Key494912
TitleLead Patient Service Rep
Normalized Title
Statusactive
Activeyes
Location TextSanford, FL, US, Sanford, FL
Department
Team
Employment Type
Workplace Type
Remote Policy
CountryUnited States
RegionFL
CitySanford
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d70f080d-6db1-4b5b-86bd-84cc3b99f2f9&ccId=19000101_000001&lang=en_US&type=JS&jobId=494912&jwId=9200678517939_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d70f080d-6db1-4b5b-86bd-84cc3b99f2f9&ccId=19000101_000001&lang=en_US&type=JS&jobId=494912&jwId=9200678517939_1
First Seen At2026-05-31 18:53:59Z
Last Seen At2026-06-06 12:22:42Z
Last Checked At2026-06-06 12:22:42Z
Last Changed At2026-06-06 12:22:42Z
Inactive At
Source Posted At2024-11-08 15:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=d70f080d-6db1-4b5b-86bd-84cc3b99f2f9|19000101_000001/date=2026-06-06/2026-06-06T12-22-40-138Z-2ba665fdf340ef3b35b9cca28fbb34243b9bffdb61c48b33dbf3b247c80e1a21.json
Event Fields
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  "last_changed_at": "2026-06-06T12:22:42.097Z",
  "active_status": "active"
}
Parsed Structured
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}
Extensions
{}
Native Structured
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