Home › Companies › D70f080d 6db1 4b5b 86bd 84cc3b99f2f9 19000101 000001 › Lead Patient Service Rep
Lead Patient Service Rep
D70f080d 6db1 4b5b 86bd 84cc3b99f2f9 19000101 000001 · Sanford, FL, US, Sanford, FL · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | D70f080d 6db1 4b5b 86bd 84cc3b99f2f9 19000101 000001 |
| Title | Lead Patient Service Rep |
| Normalized title | - |
| Department / team | - |
| Location | Sanford, FL, United States |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2024-11-08 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from D70f080d 6db1 4b5b 86bd 84cc3b99f2f9 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Sanford. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | D70f080d 6db1 4b5b 86bd 84cc3b99f2f9 19000101 000001 |
| Source | c61eb57c-4adb-40cc-8b4b-26a03998dd81 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Job Summary:
The Lead Patient Services Representative oversees the administrative duties and operational efficiency of the facility. They are responsible for moving patients through the check in and checkout process, for managing patient complaints, and for ensuring the office is well-organized.
Position Expectations and Responsibilities:
Provide a courteous professional working environment Depending on the business need, provide operational oversight to a location in the absence of the Center Manager Including the completion of end-of-day processes Escalates employee relations issues to Regional Director of Operations for guidance Maintain effective communication with patients, coworkers, and supervisor Maintain efficient patient flow Update patient demographics Interview patients for sliding fee scale services and update eligibility Verify insurances and set eligibility dates in system Call and remind the patients to bring in missing information to their appointment Collect payments and patient responsible balances Post charges to patient’s accounts Scan and import demographic and clinical documentation into patient charts Schedule appointments as needed Monitor patient schedule to accommodate walk-in patients Direct patients to the proper department for assistance Operate office equipment, i.e. fax, copier, computer, credit card, and check machine Provide copies of patient medical records as requested Contribute and enhance the positive image of the front office operations Collaborate with the department leadership to help facilitate staff development and overall team building Make the necessary billing corrections Traveling to different True Health locations to provide departmental support Collaborate with community partners to facilitate patient care within all locations Participate in special projects aimed at maximizing the overall departmental efficiency Other responsibilities as assigned Minimum Qualifications:
High School Diploma or equivalent Minimum of one-year medical office management experience Knowledge, Skills and Abilities:
Customer friendly attitude Knowledge of ICD-10 & CPT codes Money and balancing skills Knowledge of bank deposits Good communication skills Able to function effectively under stress Good evaluative judgment Computer literacy Able to perform accurate data entry Ability to work independently and well with others Ability to multi-task Additional Qualifications:
Bilingual a plus (Creole, Spanish) Physical Requirements:
Ability to sit and view a computer screen for extended periods of time Ability to perform repetitive hand and wrist motions for extended periods of time Ability to handle and/or feel objects, tools, etc. Ability to frequently walk, stand and reach with hands and arms Ability to occasionally climb, balance, stoop, kneel, crouch or crawl Ability to occasionally lift and/or move up to 25 pounds Vision abilities must include vision, color vision, depth perception and ability to adjust focus Relationship Reporting:
Reports to the Regional Director of Operations
Full job record
| Job ID | 2c5e0171be3f0ae20c86399b117c604cbb5a6210 |
| Org ID | 9b99670b-d733-412f-a132-fabfee3fc05a |
| Source ID | c61eb57c-4adb-40cc-8b4b-26a03998dd81 |
| Board ID | c61eb57c-4adb-40cc-8b4b-26a03998dd81 |
| Provider | adp_workforcenow |
| Provider Job Key | 494912 |
| Title | Lead Patient Service Rep |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Sanford, FL, US, Sanford, FL |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | FL |
| City | Sanford |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d70f080d-6db1-4b5b-86bd-84cc3b99f2f9&ccId=19000101_000001&lang=en_US&type=JS&jobId=494912&jwId=9200678517939_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d70f080d-6db1-4b5b-86bd-84cc3b99f2f9&ccId=19000101_000001&lang=en_US&type=JS&jobId=494912&jwId=9200678517939_1 |
| First Seen At | 2026-05-31 18:53:59Z |
| Last Seen At | 2026-06-06 12:22:42Z |
| Last Checked At | 2026-06-06 12:22:42Z |
| Last Changed At | 2026-06-06 12:22:42Z |
| Inactive At | — |
| Source Posted At | 2024-11-08 15:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=d70f080d-6db1-4b5b-86bd-84cc3b99f2f9|19000101_000001/date=2026-06-06/2026-06-06T12-22-40-138Z-2ba665fdf340ef3b35b9cca28fbb34243b9bffdb61c48b33dbf3b247c80e1a21.json |
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