Home › Companies › Diamondresorts › Suite Attendant (Housekeeper)
Suite Attendant (Housekeeper)
Diamondresorts · Gatlinburg, TN, United States · Active · SmartRecruiters
Job facts
| Field | Value |
|---|---|
| Company | Diamondresorts |
| Title | Suite Attendant (Housekeeper) |
| Normalized title | - |
| Department / team | Other |
| Location | Gatlinburg, TN, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | SmartRecruiters |
| Posted / first seen | 2021-10-11 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Diamondresorts. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through SmartRecruiters. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Gatlinburg. | Open |
| Department jobs | Active postings in Other. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Diamondresorts |
| Source | d3e8a100-77aa-4218-b58f-9015797642a4 |
| ATS provider | SmartRecruiters |
Description
Please note that Hilton Grand Vacations (HGV) acquired Diamond Resorts International (DRI) as of August 02, 2021. If you apply to work at a Diamond Resorts company you will be an applicant of a subsidiary of HGV. A transition to HGV will occur as we integrate technology, systems and branding but it will take time until our separate operating systems, employment policies and benefits are fully integrated. As a result, for a period of time, employees will receive correspondence and messaging from Diamond Resorts as well as from HGV and related entities.
JOB SUMMARY
Under general supervision the Suite Attendant is responsible for cleaning the suite interior and immediate areas to include patio, balcony and/or deck of the assigned suite in accordance with company policies and procedures, federal, state, and local authority guidelines ensuring a clean, sanitary and inviting suite for the guest.
ESSENTIAL JOB FUNCTIONS
Remove all bed linens, terry, and trash upon checkout.
Clean bathroom(s), bedroom(s), parlor(s), living rooms and kitchenettes.
Make bed(s) with clean linen.
Replace used terry in bathroom(s).
Replace all standard guest suite supplies and branded amenities in areas of the suite to include bathroom(s) and kitchen.
Replace any damaged, torn or stained paper products (i.e. suite directories, channel guides, notepads, etc.) as needed.
Replace shower curtain if stained, damaged or discolored.
Turn on lights to confirm correct light bulb wattage and ensure lights are in working order.
Vacuum and spot clean carpets and flooring.
Vacuum all upholstered furniture and dust all furniture, fixtures and pictures.
Immediately secure any lost & found items and turns them in to Security and/or management.
Report any maintenance deficiencies.
Ensure confidentiality and security of all suites.
Provide assistance to other team members, as needed or requested.
Provide assistance to members, owners, and guest to address questions, requests, or concerns; escalates concerns to management as needed.
Completes all required company training and compliance courses, as assigned.
Adheres to company standards and maintains compliance with all policies and procedures.
Performs other related duties as assigned.
ESSENTIAL JOB FUNCTIONS
Remove all bed linens, terry, and trash upon checkout.
Clean bathroom(s), bedroom(s), parlor(s), living rooms and kitchenettes.
Make bed(s) with clean linen.
Replace used terry in bathroom(s).
Replace all standard guest suite supplies and branded amenities in areas of the suite to include bathroom(s) and kitchen.
Replace any damaged, torn or stained paper products (i.e. suite directories, channel guides, notepads, etc.) as needed.
Replace shower curtain if stained, damaged or discolored.
Turn on lights to confirm correct light bulb wattage and ensure lights are in working order.
Vacuum and spot clean carpets and flooring.
Vacuum all upholstered furniture and dust all furniture, fixtures and pictures.
Immediately secure any lost & found items and turns them in to Security and/or management.
Report any maintenance deficiencies.
Ensure confidentiality and security of all suites.
Provide assistance to other team members, as needed or requested.
Provide assistance to members, owners, and guest to address questions, requests, or concerns; escalates concerns to management as needed.
Completes all required company training and compliance courses, as assigned.
Adheres to company standards and maintains compliance with all policies and procedures.
Performs other related duties as assigned.
EDUCATION
High School Diploma or equivalent.
EXPERIENCE
No prior experience or training required.
No supervisory experience required.
SUPERVISORY RESPONSIBILITIES
This position does not include any supervisory responsibilities. LICENSE & CERTIFICATIONS
This position does not require licenses or certifications.
SKILLS & ABILITIES
This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
Specific skills and abilities include, but are not limited to the following:
Excellent customer service skills.
Ability to take initiative and effectively adapt to changes.
Recognizes and emergency situation and take appropriate action.
Able to establish and maintain a cooperative working relation.
Able to use sound judgment; work independently, with minimal supervision.
Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
Apply Today!
https://diamond.taleo.net/careersection/ex/jobdetail.ftl?job=BCG000051&lang=en&sns_id=mailto#.YSkGRAmuXYE.mailto
Full job record
| Job ID | 2bfef387d693a7e178bea4b5f6c9116ae42c4cb3 |
| Org ID | 4e29fb3d-977a-420c-bf2c-c42a22976c42 |
| Source ID | d3e8a100-77aa-4218-b58f-9015797642a4 |
| Board ID | d3e8a100-77aa-4218-b58f-9015797642a4 |
| Provider | smartrecruiters |
| Provider Job Key | 743999778900828 |
| Title | Suite Attendant (Housekeeper) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Gatlinburg, TN, United States |
| Department | Other |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | TN |
| City | Gatlinburg |
| Salary Raw | Please note that Hilton Grand Vacations (HGV) acquired Diamond Resorts International (DRI) as of August 02, 2021. If you apply to work at a Diamond Resorts company you will be an applicant of a subsidiary of HGV. A transition to HGV will occur as we integrate technology, systems and branding but it will take time until our separate operating systems, employment policies and benefits are fully integrated. As a result, for a period of time, employees will receive correspondence and messaging from Diamond Resorts as well as from HGV and related entities. JOB SUMMARY Under general supervision the Suite Attendant is responsible for cleaning the suite interior and immediate areas to include patio, balcony and/or deck of the assigned suite in accordance with company policies and procedures, federal, state, and local authority guidelines ensuring a clean, sanitary and inviting suite for the guest. ESSENTIAL JOB FUNCTIONS Remove all bed linens, terry, and trash upon checkout. Clean bathroom(s), bedroom(s), parlor(s), living rooms and kitchenettes. Make bed(s) with clean linen. Replace used terry in bathroom(s). Replace all standard guest suite supplies and branded amenities in areas of the suite to include bathroom(s) and kitchen. Replace any damaged, torn or stained paper products (i.e. suite directories, channel guides, notepads, etc.) as needed. Replace shower curtain if stained, damaged or discolored. Turn on lights to confirm correct light bulb wattage and ensure lights are in working order. Vacuum and spot clean carpets and flooring. Vacuum all upholstered furniture and dust all furniture, fixtures and pictures. Immediately secure any lost & found items and turns them in to Security and/or management. Report any maintenance deficiencies. Ensure confidentiality and security of all suites. Provide assistance to other team members, as needed or requested. Provide assistance to members, owners, and guest to address questions, requests, or concerns; escalates concerns to management as needed. Completes all required company training and compliance courses, as assigned. Adheres to company standards and maintains compliance with all policies and procedures. Performs other related duties as assigned. ESSENTIAL JOB FUNCTIONS Remove all bed linens, terry, and trash upon checkout. Clean bathroom(s), bedroom(s), parlor(s), living rooms and kitchenettes. Make bed(s) with clean linen. Replace used terry in bathroom(s). Replace all standard guest suite supplies and branded amenities in areas of the suite to include bathroom(s) and kitchen. Replace any damaged, torn or stained paper products (i.e. suite directories, channel guides, notepads, etc.) as needed. Replace shower curtain if stained, damaged or discolored. Turn on lights to confirm correct light bulb wattage and ensure lights are in working order. Vacuum and spot clean carpets and flooring. Vacuum all upholstered furniture and dust all furniture, fixtures and pictures. Immediately secure any lost & found items and turns them in to Security and/or management. Report any maintenance deficiencies. Ensure confidentiality and security of all suites. Provide assistance to other team members, as needed or requested. Provide assistance to members, owners, and guest to address questions, requests, or concerns; escalates concerns to management as needed. Completes all required company training and compliance courses, as assigned. Adheres to company standards and maintains compliance with all policies and procedures. Performs other related duties as assigned. EDUCATION High School Diploma or equivalent. EXPERIENCE No prior experience or training required. No supervisory experience required. SUPERVISORY RESPONSIBILITIES This position does not include any supervisory responsibilities. LICENSE & CERTIFICATIONS This position does not require licenses or certifications. SKILLS & ABILITIES This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers. Specific skills and abilities include, but are not limited to the following: Excellent customer service skills. Ability to take initiative and effectively adapt to changes. Recognizes and emergency situation and take appropriate action. Able to establish and maintain a cooperative working relation. Able to use sound judgment; work independently, with minimal supervision. Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes. Apply Today! https://diamond.taleo.net/careersection/ex/jobdetail.ftl?job=BCG000051&lang=en&sns_id=mailto#.YSkGRAmuXYE.mailto |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://jobs.smartrecruiters.com/DiamondResorts/743999778900828-suite-attendant-housekeeper- |
| Apply URL | https://jobs.smartrecruiters.com/DiamondResorts/743999778900828-suite-attendant-housekeeper-?oga=true |
| First Seen At | 2026-05-31 17:44:05Z |
| Last Seen At | 2026-06-06 11:03:02Z |
| Last Checked At | 2026-06-06 11:03:02Z |
| Last Changed At | 2026-05-31 17:44:05Z |
| Inactive At | — |
| Source Posted At | 2021-10-11 21:13:45Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=diamondresorts/date=2026-06-06/2026-06-06T11-03-01-034Z-ee73586fe623021f2269e673c9682fda864ee0315c17e5d2958b5ca9d92b2ec0.json |
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