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HomeCompaniesHdbt Fa Us2 Oraclecloud Com CX 1Airside Experience Leader - EGE

Airside Experience Leader - EGE

Hdbt Fa Us2 Oraclecloud Com CX 1 · Gypsum, CO, United States · On Site · Active · $25–$31 / hour · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyHdbt Fa Us2 Oraclecloud Com CX 1
TitleAirside Experience Leader - EGE
Normalized title-
Department / teamFlight Operations
LocationGypsum, CO, United States
Work modelOn Site
Employment typeFull Time
Salary$25–$31 / hour
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-21 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

CompanyHdbt Fa Us2 Oraclecloud Com CX 1
Source7fa4bb2e-ec1f-49f2-80e1-8c85a5e766ee
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description As an Airside Experience Leader , you guide and support the Airside Experience team, ensuring services for aircraft, crew, cargo, and guests are delivered with precision, safety, and exceptional care. You are not only a hands-on contributor; you’re also a hospitality-focused leader, helping your team create seamless and welcoming experiences for every guest in our facilities. You’ll provide oversight of airside operations, step in to resolve guest concerns, and act as the primary escalation point when support is needed beyond the scope of Airside Experience Specialists or Associates. With a strong understanding of company policies and a proactive approach, you lead your team to maintain operational excellence while keeping guest satisfaction front and center . This role requires a flexible schedule, including evenings, weekends, and holidays, and the ability to work in outdoor environments near active aircraft and equipment. If you’re passionate about safety, service, and leading with professionalism in a dynamic setting, this is a powerful next step in your hospitality career. Responsibilities (Other duties may be assigned) Monitor the performance of Airside Experience Specialists and/or Associates to ensure technical accuracy, demeanor, and adherence to Company policies and procedures. Correct performance as needed and alert management to any ongoing concerns. Coordinate, assign duties, and provide shift supervision to qualified Airside Experience Specialists and/or Associates on shift. Provide on-the-job training and assistance to Airside Experience Specialists and/or Associates. Serve as a resource on all guest service matters and as an escalation point for guest inquiries. Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks. Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are always met. Services include, but not limited to, cargo service operations, fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing. Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders. Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks, and other freight handling equipment. Load and unload luggage and other cargo into/out of aircraft and from/into the private aviation terminal (PAT), guest vehicles, or other modes of transportation. Provide professional and friendly guest service while showing a positive and helpful attitude to everyone at all times ensuring our guests always receive an exceptional experience. Offer safe, convenient, and courteous transportation when driving shuttle vehicle with guests, luggage and cargo. Maintain safe, clean, and secure ramps and operations. Fuel handling, including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation. Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job. Stop work when an unsafe condition or act is likely to cause harm to people, the environment, our assets, or to our reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or condition. Abide by emergency response procedures when/if critical events occur. Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both Signature Aviation and the airport. Create accurate records pertaining to time worked and activities and services performed. Qualifications Minimum Education and/or Experience: High School Diploma or General Education Degree (GED). One (1) to two (2) years of experience and/or training in aviation or cargo operations or an equivalent combination of education and experience is required. Trained and signed off to perform specialty responsibilities (e.g. oil and oxygen service for aircraft) and other required certifications (e.g. towing, deicing) as required by base specific operations. Minimum of 18 years of age. Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies. Must be legally authorized to work in the jurisdiction of employment. Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel. Ability to pass a color vision test for purposes of inspecting aviation fuel. Must possess a valid state driver’s license. In some locations a commercial driver’s license (CDL) is required as dictated by local regulations and business needs. Must be able to exercise good judgment and follow directions/directives from supervisor/management. Additional essential knowledge and essential skills: Hospitality Skills: Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate and act on guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality. Leadership Skills: Ability to assign tasks wisely, provide feedback to improve performance, and motivate others. Language Skills: Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing. Ability to write routine reports and correspondence. Math Skills: Ability to perform simple arithmetic (e.g., addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time). Communication Skills: Able to use telephone, fax, two-way radio, email, and text messaging to contact guests, crew members, team members, or emergency personnel. Ability to speak effectively before groups of guests or team members and present information and respond to inquiries. Physical Ability: Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, freight handling equipment, and cars. Must be able to perform various functions safely and efficiently (e.g., fueling, de-icing) from elevated heights. Critical Thinking / Reasoning Ability: Ability to use rational thought to analyze and evaluate information, and to make informed decisions in a fast-paced environment. Interpersonal Skills: Ability to get along and work well with others. Excellent interpersonal skills for effective collaboration with team members and service to guests. Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail. Computer Skills: Ability to use a computer and email, including pass computer-based training modules, and ability to learn company software. Task Management: Ability to successfully and timely complete Signature’s training programs. Pay ranges vary based on multiple factors, including, without limitation, skill sets, education, shift worked, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, and travel. The pay range for this position is $ 24.62 to $ 31.00 / hour. Company With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans. From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation. Our Benefits: Medical/prescription drug, dental, and vision Insurance Health Savings Account Flexible Spending Accounts Life Insurance Disability Insurance 401(k) Critical Illness, Hospital Indemnity and Accident Insurance Identity Theft and Legal Services Paid time off Paid Maternity Leave Tuition reimbursement Training and Development Employee Assistance Program (EAP) & Perks Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.

Full job record

Job ID2ba6d7acb3bb71ec7f6e96205ecf3c3e97758e5b
Org ID731d8848-93c7-443a-ad64-339b31063c76
Source ID7fa4bb2e-ec1f-49f2-80e1-8c85a5e766ee
Board ID7fa4bb2e-ec1f-49f2-80e1-8c85a5e766ee
Provideroracle_hcm
Provider Job Key16468
TitleAirside Experience Leader - EGE
Normalized Title
Statusactive
Activeyes
Location TextGypsum, CO, United States
DepartmentFlight Operations
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionCO
CityGypsum
Salary Rawpay range for this position is $ 24.62 to $ 31.00 / hour
Salary Min24.62
Salary Max31
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://hdbt.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/16468
Apply URLhttps://hdbt.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/16468
First Seen At2026-05-31 18:03:19Z
Last Seen At2026-06-06 11:30:18Z
Last Checked At2026-06-06 11:30:18Z
Last Changed At2026-06-06 11:30:18Z
Inactive At
Source Posted At2026-05-21 22:45:20Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hdbt.fa.us2.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T11-29-57-491Z-49016d4692b90825950ae6140c8d69eb48c05d3a9c275e426ec2bf5f0baabc1e.json
Event Fields
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Must be able to anticipate and act on guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality.&nbsp;</span></li><li><span style=\"font-size:10.0pt;\"><strong>Leadership Skills:&nbsp;</strong>Ability to assign tasks wisely, provide feedback to improve performance, and motivate others.</span></li><li><span style=\"font-size:10.0pt;\"><strong>Language Skills:&nbsp; </strong>Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing. Ability to write routine reports and correspondence.</span></li><li><span style=\"font-size:10.0pt;\"><strong>Math Skills:&nbsp; </strong>Ability to perform simple arithmetic (e.g., addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time).</span></li><li><span style=\"font-size:10.0pt;\"><strong>Communication Skills:&nbsp;</strong>Able to use telephone, fax, two-way radio, email, and text messaging to contact guests, crew members, team members, or emergency personnel. Ability to speak effectively before groups of guests or team members and present information and respond to inquiries.</span></li><li><span style=\"font-size:10.0pt;\"><strong>Physical Ability:</strong></span><span style=\"color:black;\"><span style=\"font-size:10.0pt;\">&nbsp; Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, freight handling equipment, and cars. 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Must be able to anticipate and act on guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality.&nbsp;</span></li><li><span style=\"font-size:10.0pt;\"><strong>Leadership Skills:&nbsp;</strong>Ability to assign tasks wisely, provide feedback to improve performance, and motivate others.</span></li><li><span style=\"font-size:10.0pt;\"><strong>Language Skills:&nbsp; </strong>Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing. Ability to write routine reports and correspondence.</span></li><li><span style=\"font-size:10.0pt;\"><strong>Math Skills:&nbsp; </strong>Ability to perform simple arithmetic (e.g., addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time).</span></li><li><span style=\"font-size:10.0pt;\"><strong>Communication Skills:&nbsp;</strong>Able to use telephone, fax, two-way radio, email, and text messaging to contact guests, crew members, team members, or emergency personnel. Ability to speak effectively before groups of guests or team members and present information and respond to inquiries.</span></li><li><span style=\"font-size:10.0pt;\"><strong>Physical Ability:</strong></span><span style=\"color:black;\"><span style=\"font-size:10.0pt;\">&nbsp; Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, freight handling equipment, and cars. Must be able to perform various functions safely and efficiently (e.g., fueling, de-icing) from elevated heights.</span></span></li><li><span style=\"font-size:10.0pt;\"><strong>Critical Thinking / Reasoning Ability:&nbsp; </strong>Ability to use rational thought to analyze and evaluate information, and to make informed decisions in a fast-paced environment.</span></li><li><span style=\"font-size:10.0pt;\"><strong>Interpersonal Skills:</strong>&nbsp; Ability to get along and work well with others. &nbsp;Excellent interpersonal skills for effective collaboration with team members and service to guests.</span></li><li><span style=\"font-size:10.0pt;\"><strong>Multitasking:</strong>&nbsp; Ability to handle multiple tasks simultaneously while maintaining attention to detail.&nbsp;</span></li><li><span style=\"font-size:10.0pt;\"><strong>Computer Skills:</strong>&nbsp; Ability to use a computer and email, including pass computer-based training modules, and ability to learn company software.</span></li><li><span style=\"font-size:10.0pt;\"><strong>Task Management:</strong>&nbsp; Ability to successfully and timely complete Signature’s training programs.</span></li></ul><p style=\"font-family:Calibri;font-size:11.0pt;margin:0in;\"><strong>Pay ranges vary based on multiple factors, including, without limitation, skill sets, education, shift worked, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, and travel.&nbsp; The pay range for this position is $ 24.62 to $ 31.00 / hour.&nbsp;</strong></p>",
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    "InternalResponsibilitiesStr": "<p><span style=\"font-size:10.0pt;\">&nbsp;<i>(Other duties may be assigned)</i></span></p><ul><li><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Monitor the performance of Airside Experience Specialists and/or Associates to ensure technical accuracy, demeanor, and adherence to Company policies and procedures. Correct performance as needed and alert management to any ongoing concerns.</span></li><li><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Coordinate, assign duties, and provide shift supervision to qualified Airside Experience Specialists and/or Associates on shift.</span></li><li><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Provide on-the-job training and assistance to Airside Experience Specialists and/or Associates.</span></li><li><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Serve as a resource on all guest service matters and as an escalation point for guest inquiries.&nbsp;</span></li><li><span style=\"font-size:10.0pt;\">Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks.</span></li><li><span style=\"font-size:10.0pt;\">Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are always met. Services include, but not limited to, cargo service operations, fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing.</span></li><li><span style=\"font-size:10.0pt;\">Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders.</span></li><li><span style=\"font-size:10.0pt;\">Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks, and other freight handling equipment.</span></li><li><span style=\"font-size:10.0pt;\">Load and unload luggage and other cargo into/out of aircraft and from/into the private aviation terminal (PAT), guest vehicles, or other modes of transportation.</span></li><li><span style=\"font-size:10.0pt;\">Provide professional and friendly guest service while showing a positive and helpful attitude to everyone at all times ensuring our guests always receive an exceptional experience.</span></li><li><span style=\"font-size:10.0pt;\">Offer safe, convenient, and courteous transportation when driving shuttle vehicle with guests, luggage and cargo.&nbsp;</span></li><li><span style=\"font-size:10.0pt;\">Maintain safe, clean, and secure ramps and operations.</span></li><li><span style=\"font-size:10.0pt;\">Fuel handling, including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation.</span></li><li><span style=\"font-size:10.0pt;\">Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job.</span></li><li><span style=\"font-size:10.0pt;\">Stop work when an unsafe condition or act is likely to cause harm to people, the environment, our assets, or to our reputation if the work continues.&nbsp; Report concerns to the appropriate manager and cooperate in addressing the unsafe act or condition.</span></li><li><span style=\"font-size:10.0pt;\">Abide by emergency response procedures when/if critical events occur.</span></li><li><span style=\"font-size:10.0pt;\">Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both Signature Aviation and the airport.</span></li><li><span style=\"font-size:10.0pt;\">Create accurate records pertaining to time worked and activities and services performed.</span></li></ul>",
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