Manager, Scheduling Operations & Governance

SAIT’s Office of the Registrar guides students through every stage of their academic journey, from admission to graduation while serving as stewards of student data and ensuring academic integrity through policy compliance. Join a team dedicated to supporting and empowering current and future students as they work toward their educational and career goals. The Opportunity Job classification: M1100 - Manager Salary range: $101,000 - $110,000. Placement within the range is typically based upon a review of skills, experience, and internal equity. Hours per week: 37.5 Paid leave: 4 Weeks Vacation / 14 Flex Days per year Position End Date: June 30, 2027 Deadline to apply: 4:00PM, on June 8, 2026 The Manager, Scheduling Operations and Governance provides strategic and operational leadership for SAIT’s academic scheduling functions within the Office of the Registrar. This role is responsible for overseeing scheduling operations, governance, and continuous improvement initiatives to ensure academic cycles are delivered efficiently, consistently, and with a student-centered focus. Reporting to the Associate Registrar, Systems, Data & Digital Transformation, the Manager leads the Scheduling and Curriculum teams, supporting performance management, workload planning, and operational continuity. The role ensures alignment between scheduling activities, enrolment planning, and institutional priorities. Key responsibilities include stewardship of SAIT’s scheduling ecosystem, managing risks associated with compressed timelines, sustaining governance frameworks, and advancing technology and process improvements. The Manager collaborates closely with Academic Schools, Strategic Enrolment Management, ITS, business analysts, and vendors to deliver sustainable and effective scheduling solutions. The role also supports curriculum-related technology and governance initiatives, contributing to integrated enrolment planning and future-state registration models. Success in this position requires strong leadership, systems thinking, and sound judgment to build high-performing teams, resolve complex issues, and drive consistent, resilient academic operations. We sincerely thank all applicants for their interest in this opportunity. We understand how important communication is, and we are committed to following up with every candidate. Please know that each application is thoughtfully reviewed, and you will hear from us either way. Together, we build bold futures At SAIT, we equip you with the resources you need to shape bold futures for yourself and our communities. We offer a comprehensive package including: - Defined Benefit pension through LAPP to help you retire with confidence - Generous time off to pursue other passions and support your wellbeing - SAIT paid premiums for medical, dental, and vision benefits so you, and your family, are well supported - Access to a Health Spending or Taxable Spending Account - Benefits supporting mental health and access to Greenshield + for virtual therapy at a reduced rate - Professional development opportunities through our Free Seat Program, tuition support, access to LinkedIn Learning and discounted Continuing Education & Professional Studies courses - Excellent dining options on campus - Free access to our fitness facilities and group fitness classes And the perks keep on coming! About SAIT At SAIT, we’re building bold futures. We’re a community of tenacious problem-solvers, inventive thinkers, and passionate collaborators who believe in doing work that matters. Named one of Alberta’s Top Employers, we’re driven by a desire to create an impact in our community. If you’re looking for a place where purpose meets possibility, you’ve found it here. We’re committed to community and belonging Community and belonging is essential to achieving SAIT's vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about Community and Belonging at SAIT. How you'll contribute Scheduling Leadership & Roadmap Coordination Provide leadership and oversight of academic and exam scheduling operations, ensuring schedules are accurate, delivered on time, and aligned to registration, funding, and student facing deadlines. Coordinate sustainment and governance activities associated with the Scheduling roadmap, including documentation, process interrogation, risk tracking, and change management. Partner with Academic Schools, SEM, Records, and Business Analysts to support scheduling readiness, resolve dependencies, and mitigate operational risk across academic cycles. Identify systemic issues, timeline constraints, or resourcing pressures and escalate risks with recommended mitigation strategies. Support future state scheduling models by ensuring operational requirements are clearly articulated and embedded into roadmap initiatives. Projects & Institutional Initiatives Participate in cross portfolio and enterprise initiatives requiring scheduling expertise, contributing operational insight and risk assessment. Support implementation activities by ensuring roles, timelines, and handoffs are clearly defined and operationally feasible. Curriculum Roadmap Coordination Drive curriculum related roadmap initiatives encompassed within the Integrated Enrolment Planning, Operationalization & Governance initiative (IEPOG) In the context of IEPOG, act as a liaison between Curriculum Controls, Scheduling, Business Analysts, and academic stakeholders to support alignment and issue resolution. Coordinate review and rebuild activities related to Career and Program Plan (CAPP), working with Business Analysts, ITS, SEM, and academic stakeholders as required. Contribute operational input to curriculum modernization initiatives without assuming ownership for academic approvals or policy decisions. People Leadership & HR Accountabilities Manage HR responsibilities, including leave and vacation planning, goal setting, performance feedback, and team building activities. Foster a collaborative, accountable, and psychologically safe team culture aligned with OTR and SDDT values. Support succession planning, cross training, and resilience during peak academic periods. What you bring Education & Experience Bachelor's degree in education administration, business administration, information systems, or a related field 5-7 years progressive experience within a post secondary registrar, academic operations, or student systems environment 5-7 years supervisory experience Project management/coordination experience preferred CAPM, PMP, PRINCE2, Prosci, Lean/Lean Six Sigma (yellow or green belt) preferred Skills Strong communication skills, with the ability to convey information clearly and effectively Excellent time management and organizational skills Proven ability to manage multiple and competing priorities in a fast-paced environment Experience working with government or regulatory bodies Background in scheduling (academic or non-academic), registration, curriculum, and/or academic systems Experience operating in complex environments and leading high-performing teams

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      "content": "<div><strong>Scheduling Leadership &amp; Roadmap Coordination</strong></div>\n\n<li>Provide leadership and oversight of academic and exam scheduling operations, ensuring schedules are accurate, delivered on time, and aligned to registration, funding, and student facing deadlines.</li>\n<li>Coordinate sustainment and governance activities associated with the Scheduling roadmap, including documentation, process interrogation, risk tracking, and change management.</li>\n<li>Partner with Academic Schools, SEM, Records, and Business Analysts to support scheduling readiness, resolve dependencies, and mitigate operational risk across academic cycles.</li>\n<li>Identify systemic issues, timeline constraints, or resourcing pressures and escalate risks with recommended mitigation strategies.</li>\n<li>Support future state scheduling models by ensuring operational requirements are clearly articulated and embedded into roadmap initiatives.</li>\n\n<div><strong>Projects &amp; Institutional Initiatives</strong></div>\n\n<li>Participate in cross portfolio and enterprise initiatives requiring scheduling expertise, contributing operational insight and risk assessment.</li>\n<li>Support implementation activities by ensuring roles, timelines, and handoffs are clearly defined and operationally feasible.</li>\n\n<div><strong>Curriculum Roadmap Coordination</strong></div>\n\n<li>Drive curriculum related roadmap initiatives encompassed within the Integrated Enrolment Planning, Operationalization &amp; Governance initiative (IEPOG)</li>\n<li>In the context of IEPOG, act as a liaison between Curriculum Controls, Scheduling, Business Analysts, and academic stakeholders to support alignment and issue resolution.</li>\n<li>Coordinate review and rebuild activities related to Career and Program Plan (CAPP), working with Business Analysts, ITS, SEM, and academic stakeholders as required.</li>\n<li>Contribute operational input to curriculum modernization initiatives without assuming ownership for academic approvals or policy decisions. &nbsp; &nbsp;&nbsp;</li>\n\n<div><strong>People Leadership &amp; HR Accountabilities</strong></div>\n\n<li>Manage HR responsibilities, including leave and vacation planning, goal setting, performance feedback, and team building activities.</li>\n<li>Foster a collaborative, accountable, and psychologically safe team culture aligned with OTR and SDDT values.</li>\n<li>Support succession planning, cross training, and resilience during peak academic periods.</li>\n"
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