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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><span style=\"font-size: 16px; font-family: tahoma, sans-serif;\">The WSYMCA is seeking enthusiastic Member Services Representatives to join our team at our Church St location!&nbsp;</span><br><span style=\"font-size: 16px; font-family: tahoma, sans-serif;\"><br></span></div><p style='margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: ProximaNova, \"sans-serif\"; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'><span style=\"font-family: tahoma, sans-serif; font-size: 16px;\">FREE MEMBERSHIP!<br style=\"box-sizing: border-box;\">INCLUSIVE, FUN AND WELCOMING CULTURE!<br style=\"box-sizing: border-box;\">SUPPORTIVE ENVIRONMENT WHERE ALL TEAM MEMBERS THRIVE!</span><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\"><br></span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\"><strong>POSITION SUMMARY:</strong></span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\">Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area.</span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\"><strong>ESSENTIAL FUNCTIONS:</strong></span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\">1. Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention.</span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\">2. Conduct tours responsive to the needs of prospective members; sells memberships.</span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\">3. Builds authentic, effective relationships with members; helps members connect with one another and the YMCA.</span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\">4. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.</span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\">5. Ensures that the lobby and desk areas are clean and adequately supplied with informational materials, schedules, forms, and promotional items.</span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\">6. Conducts routine cleaning of area, records as appropriate.</span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\">7. Applies all YMCA policies dealing with member services.</span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\">8. May monitor the locker rooms as required.</span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\">9. Knows/reviews all emergency procedures and responds to emergency situations immediately in accordance with YMCA policies and procedures. Completes related reports as required.</span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\">10. Attends all staff meetings and in-service trainings.</span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\">11. Must present a professional demeanor in proper uniform.</span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\">12. Willingness to accept responsibilities and duties other than those assigned.</span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\"><strong>QUALIFICATIONS:</strong></span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\">1. Certifications required within 30 days of hire: CPR/AED, and First Aid.</span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\">2. Excellent interpersonal and problem-solving skills.</span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\">3. Ability to relate effectively to diverse groups of people from all social and economic segments of the community</span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\">4. Previous customer service, sales or related experience.</span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\">5. Basic knowledge of computers.</span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\">6. Ability to relate effectively to diverse groups of people from all social and economic segments of the community.</span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\">7. Ability to prioritize in an environment that has substantial fluctuations in volume. Detail oriented and excellent organizational skills.</span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\"><strong>Physical Demands:</strong></span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\">1. Ability to continuously stand or walk for length of shift.</span></span></p><p><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\">2. Ability to bend, squat, climb stairs and lift up to 25 lbs.</span></span></p><p style=\"margin-top: 0px; margin-bottom: 15px; line-height: 1.42857; box-sizing: border-box; color: rgb(0, 0, 0); font-family: ProximaNova, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 16px;\"><span style=\"box-sizing: border-box; color: rgb(0, 0, 0);\">The West Suburban YMCA is a charitable organization that welcomes all by creating a community that hires individuals of any age, race, gender, religion, heritage, economic circumstance, or physical ability. We focus on youth development, healthy living and social responsibility to ensure all children, adults and families are healthy, confident and connected.&nbsp;</span>&nbsp;</span></span></p><p style=\"margin-top: 0px; margin-bottom: 15px; line-height: 1.42857; box-sizing: border-box; color: rgb(0, 0, 0); font-family: ProximaNova, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"font-size: 16px; font-family: tahoma, sans-serif;\"><br style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; color: black; background-color: white;\"><strong style=\"font-weight: 700; box-sizing: border-box;\">*After completing the application process, you will have the opportunity to complete your Talent Profile by joining our Talent Community!</strong></span> &nbsp;</span></p><p><br></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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