Home › Companies › Hdks Fa Ca2 Oraclecloud Com CX 1 › Insurance Representative - Fall 2026 - 8 months Co-op/Intern
Insurance Representative - Fall 2026 - 8 months Co-op/Intern
Hdks Fa Ca2 Oraclecloud Com CX 1 · Waterloo, ONT, Canada; Waterloo - 111 Westmount S; Toronto - 351 King E; Mississauga - 77 City Centre · Hybrid · Active · $23 / hour · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Hdks Fa Ca2 Oraclecloud Com CX 1 |
| Title | Insurance Representative - Fall 2026 - 8 months Co-op/Intern |
| Normalized title | - |
| Department / team | Summer Students and Co-op |
| Location | Waterloo, Canada |
| Work model | Hybrid / Hybrid |
| Employment type | Full Time |
| Salary | $23 / hour |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-19 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Hdks Fa Ca2 Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Waterloo. | Open |
| Department jobs | Active postings in Summer Students and Co-op. | Open |
| Work model jobs | Active Hybrid postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Hdks Fa Ca2 Oraclecloud Com CX 1 |
| Source | f92001ae-1980-414f-9c58-2d4419b9c790 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
YOUR NEXT CO-OP PLACEMENT
Work term: Fall 2026
Work term length: 8 months
From classroom to co-op to career, every step of your journey has an impact on your future. That’s why it makes sense to choose a co-op placement with a company that offers truly rewarding work and real-life experience. At Definity®, your contributions, creativity, and energy will be put to good use, and you’ll get to be involved with initiatives that support our strategic goals and use your skills in a supportive team environment.
If you’re looking for a company that takes care of its people — full time, part time, and co-ops alike — and has a track record of doing big things, get ready to love it here.
About the Role
Reporting to a Team Leader, Broker Services, this role is accountable for delivering superior customer service when assisting Brokers and internal stakeholders with Guidewire related inquiries and processing.
You will provide data entry support as needed. You will also be required to process transactions not enabled by broker self-service functionality, including but not limited to letters of experience, returned mail, cancellations etc., in accordance with underwriting guidelines and authority, and be required to review and assess risk for acceptability in lower complex scenarios.
You will ensure adherence to underwriting guidelines and authority on all inquiries and transactions and will be required to consult with appropriate escalation contacts on inquiries and transactions outside of established authority levels. Upon acknowledgement that a scenario requires further escalation, you would proceed with referral to the appropriate team/authority levels, ensuring you have gathered all pertinent information, and have supported your referral with a well-documented business case.
What can you expect from the role?
Transaction Processing
Process transactions not enabled by broker self-service functionality, including but not limited to letters of experience, returned mail, cancellations etc., in accordance with underwriting guidelines and authority that meet all efficiency and quality standards. Critical measure of this role will be efficiency in processing without diminishing quality.
Intake/Triage
Reviews incoming emails/cases in electronic format to identify risk types. Completes categorization of cases in the case management system for multiple case transactions, enabling routing to the appropriate team. Updates existing cases in the policy case management system when additional information is received from the Broker.
What you bring to the role?
Univ. Degree /College diploma or equivalent experience (Business, Finance) CIP / working towards designation preferred
SPECIALIZED KNOWLEDGE/SKILLS
Insurance / underwriting knowledge Technologically skilled – Microsoft Office suite proficiency Customer service focused with a positive helpful attitude Excellent people skills Strong verbal and written communication skills Ability to solve problems Strong organizational and time management skills
What can Definity offer you?
Meaningful work forwarding our purpose of building a better world by helping our clients and communities adapt and thrive in their hardest times of need. Culture of accountability, empowerment, and collaboration. Opportunities to support personal and professional growth through real-life experience and unique learning opportunities. Our Leadership Essentials program builds knowledge and skills to Team Leaders to Directors Opportunity to join our employee groups - focused on women's empowerment, LGBTQ+, anti-racism and cultural equity, and environmental activism. Determined to create positive change for our environment, our people, and our communities, now and in the future. Check our ESG work !
Organization
Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.
We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.
Company
This position is being posted to fill an existing vacancy.
The hourly compensation for the role starts at $22.50 per hour and will increase based on factors including but not limited to, skills, education, experience, and the recommended rates as set by the respective educational institution.
We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].
Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).
#LI-Hybrid
Full job record
| Job ID | 2b5b5624cf771f4637f10d3cb663e6809e8964e8 |
| Org ID | 5cd60e0f-4918-41e9-8df8-3cbe75f5b740 |
| Source ID | f92001ae-1980-414f-9c58-2d4419b9c790 |
| Board ID | f92001ae-1980-414f-9c58-2d4419b9c790 |
| Provider | oracle_hcm |
| Provider Job Key | 9103 |
| Title | Insurance Representative - Fall 2026 - 8 months Co-op/Intern |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Waterloo, ONT, Canada; Waterloo - 111 Westmount S; Toronto - 351 King E; Mississauga - 77 City Centre |
| Department | Summer Students and Co-op |
| Team | — |
| Employment Type | full_time |
| Workplace Type | hybrid |
| Remote Policy | hybrid |
| Country | Canada |
| Region | — |
| City | Waterloo |
| Salary Raw | compensation for the role starts at $22.50 per hour and will increase based on factors including but not limited to, skill |
| Salary Min | 22.5 |
| Salary Max | — |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://hdks.fa.ca2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/Careers-Definity/job/9103 |
| Apply URL | https://hdks.fa.ca2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/Careers-Definity/job/9103 |
| First Seen At | 2026-05-31 18:14:24Z |
| Last Seen At | 2026-06-06 11:23:28Z |
| Last Checked At | 2026-06-06 11:23:28Z |
| Last Changed At | 2026-06-06 11:23:28Z |
| Inactive At | — |
| Source Posted At | 2026-05-19 12:14:36Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hdks.fa.ca2.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T11-23-23-296Z-979a67d97df5990ce87e05b8d84846a90ed622305fc629be9a049c096ea9545b.json |
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