Home › Companies › 8449F50F269641DA9457085C3D0164BE › Call Center Remote Customer Service Representative
Call Center Remote Customer Service Representative
8449F50F269641DA9457085C3D0164BE · Illinois - Bourbonnais, IL 60914; 1540 Brian Ct., Bourbonnais, IL, 60914, USA · Remote · Active · $17–$19 / hour · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 8449F50F269641DA9457085C3D0164BE |
| Title | Call Center Remote Customer Service Representative |
| Normalized title | - |
| Department / team | Customer Service |
| Location | Bourbonnais, IL, United States |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | $17–$19 / hour |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-05-01 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 8449F50F269641DA9457085C3D0164BE. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Bourbonnais. | Open |
| Department jobs | Active postings in Customer Service. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 8449F50F269641DA9457085C3D0164BE |
| Source | aaff5ba0-974f-4c97-a537-27d8c4a1f8df |
| ATS provider | Paycom ATS |
Description
Description
It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.
Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Full-time/Seasonal
· $17.00/hr. plus performance incentives
· $19.00/hr. Spanish Bilingual, plus performance incentives
Requirements
18 years of age or older
Complete Background check and drug test within 3 days
Dedicated, private, and secure workspace
Personal device with functioning camera required for the Training Period
Committed to full attendance for paid 3-week Training period
Minimum Internet Speed of 35 mb/s with ethernet
Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
NOT compatible with mobile internet service providers and/or satellites.
NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
(For example, T-Mobile is not compatible with our internal systems)
Qualifications
Essential Responsibilities
Inbound/Outbound Calls
Deliver the highest level of customer service experience consistently
Manage customer accounts and provide technical support
Application Data Entry
Online chat inquiries as assigned
Interpret and follow defined procedures and policies
Creative problem-solving skills
Flexibility and adaptability to changing projects and updates
Time and task management (multitasking and task prioritization)
Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
Adhere to regulated guidelines for communications via all channels
Qualifications
Moderate to Advanced computer skills
High level of comfort learning new technology
High level of professionalism
Excellent verbal and written communication skills
Comfortable working from home
Self-motivated and success-driven
What We Offer
Paid Training
Full-Time, Seasonal role
Performance and attendance-based incentives, in addition to the base pay
The convenience of working from home
Collaborative and supportive team environment
401K Match
Individual Coverage HRA (ICHRA)
Paid time off (PTO)
Preferred Experience (not required)
Previous experience in customer support or technical support role
Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
Previous experience in a Call Center
Familiarity with CRM systems and practices
Spanish Bilingual, a plus
Full job record
| Job ID | 2b56ebad03d3fe291cb37549dd9edbbfe2b99bee |
| Org ID | 3ad84d35-a6bb-4db3-8a8d-6f8fb0fe34b5 |
| Source ID | aaff5ba0-974f-4c97-a537-27d8c4a1f8df |
| Board ID | aaff5ba0-974f-4c97-a537-27d8c4a1f8df |
| Provider | paycom |
| Provider Job Key | 448281 |
| Title | Call Center Remote Customer Service Representative |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Illinois - Bourbonnais, IL 60914; 1540 Brian Ct., Bourbonnais, IL, 60914, USA |
| Department | Customer Service |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | IL |
| City | Bourbonnais |
| Salary Raw | $17.00 - $18.50 Hourly |
| Salary Min | 17 |
| Salary Max | 18.5 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=448281&clientkey=8449F50F269641DA9457085C3D0164BE |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=448281&clientkey=8449F50F269641DA9457085C3D0164BE |
| First Seen At | 2026-05-31 19:06:29Z |
| Last Seen At | 2026-06-06 09:54:23Z |
| Last Checked At | 2026-06-06 09:54:23Z |
| Last Changed At | 2026-05-31 19:06:29Z |
| Inactive At | — |
| Source Posted At | 2026-05-01 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=8449F50F269641DA9457085C3D0164BE/date=2026-06-06/2026-06-06T09-54-21-202Z-783571d3e597368b0d0e52990c18e907e07d8b840aab8846fd9fc46c8690ff28.json |
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"qualifications": "<p><strong>Essential Responsibilities </strong></p>\n<ul>\n\t<li>\n\t<p>Inbound/Outbound Calls </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Deliver the highest level of customer service experience consistently </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Manage customer accounts and provide technical support </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Application Data Entry </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Online chat inquiries as assigned </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Interpret and follow defined procedures and policies </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Creative problem-solving skills </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Flexibility and adaptability to changing projects and updates </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Time and task management (multitasking and task prioritization) </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Adhere to regulated guidelines for communications via all channels </p></li>\n</ul>\n\n<p> </p>\n\n<p><strong>Qualifications </strong></p>\n\n<ul>\n\t<li>\n\t<p>Moderate to Advanced computer skills </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>High level of comfort learning new technology </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>High level of professionalism </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Excellent verbal and written communication skills </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Comfortable working from home </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Self-motivated and success-driven </p></li>\n</ul>\n\n<p> </p>\n\n<p><strong>What We Offer </strong></p>\n\n<ul>\n\t<li>\n\t<p>Paid Training </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Full-Time, Seasonal role </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Performance and attendance-based incentives, in addition to the base pay </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>The convenience of working from home </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Collaborative and supportive team environment </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>401K Match </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Individual Coverage HRA (ICHRA) </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Paid time off (PTO) </p></li>\n</ul>\n\n<p> </p>\n\n<p><strong>Preferred Experience (not required) </strong></p>\n\n<ul>\n\t<li>\n\t<p>Previous experience in customer support or technical support role </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Previous experience with Group and/or Individual health insurance, or the Affordable Care Act </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Previous experience in a Call Center </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Familiarity with CRM systems and practices </p></li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Spanish Bilingual, a plus</p></li>\n</ul>",
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"legalRevisionDate": {
"date": "2025-05-05T13:46:12.000Z",
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"preview": {
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"jobTitle": "Call Center Remote Customer Service Representative",
"postedOn": "",
"locations": "Illinois - Bourbonnais, IL 60914",
"remoteType": "Fully Remote",
"description": "It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we...",
"positionType": "Full Time"
},
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