Communications Officer

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    "raw": "Rockport, Texas, 78382, United States",
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    "location": {
      "city": "Rockport",
      "state": "Texas"
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    "jobOpeningName": "Communications Officer",
    "departmentLabel": "Communications",
    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "Rockport",
      "state": "Texas",
      "postalCode": "78382",
      "addressCountry": "United States"
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    "datePosted": "2024-11-19",
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    "description": "<p><span style=\"font-weight: bold\">Are you ready to make a difference in your community?</span><br>Step into a dynamic role where every second counts! As an Communications Officer (Dispatcher), you’ll be the critical link between those in need and life-saving assistance. Use cutting-edge technology to ensure the safety and well-being of your community while thriving in a fast-paced, rewarding environment.</p>\n<p><span style=\"font-weight: bold\">What You’ll Do:</span></p>\n<ul>\n<li><span style=\"font-weight: bold\">Command the technology:</span> Operate advanced computer-aided dispatch systems, integrated radio, telephony, and GIS mapping technology to coordinate emergency response with precision.</li>\n<li><span style=\"font-weight: bold\">Be the first point of contact:</span> Field emergency and non-emergency calls, assess situations, and determine the best course of action.</li>\n<li><span style=\"font-weight: bold\">Direct the heroes:</span> Dispatch police, fire, rescue, and other emergency personnel to ensure swift and effective response.</li>\n<li><span style=\"font-weight: bold\">Stay sharp:</span> Monitor public service radio frequencies, track field personnel locations, and maintain real-time situational awareness.</li>\n<li><span style=\"font-weight: bold\">Keep everything running smoothly:</span> Prepare detailed reports, maintain records, and inspect communications equipment for optimal performance.</li>\n<li><span style=\"font-weight: bold\">Go above and beyond:</span> Collect utility payments, coordinate with city workers, and assist with community events to support city operations.</li>\n<li><span style=\"font-weight: bold\">Lead by example:</span> Work collaboratively with coworkers to deliver exceptional service and continuously strive for improvement.</li>\n</ul>\n<p><span style=\"font-weight: bold\">What We’re Looking For:</span></p>\n<ul>\n<li>Strong communication and decision-making skills under pressure.</li>\n<li>A passion for helping others and making a difference.</li>\n<li>Willingness to learn and complete all required training.</li>\n<li>Familiarity with community events and a dedication to staying informed.</li>\n<li>Flexibility to work a variety of shifts, including nights, weekends, and holidays, to ensure continuous coverage and support.</li>\n</ul>\n<p><span style=\"font-weight: bold\">Why Join Us?</span></p>\n<ul>\n<li>Be a vital part of the team that ensures safety and security for your neighbors.</li>\n<li>Work with state-of-the-art tools in a challenging, fast-paced environment.</li>\n<li>Gain unparalleled fulfillment knowing your efforts directly impact lives.</li>\n</ul>\n<p>If you thrive in high-stakes situations, are committed to serving your community, and want a career where every day is different, we want to hear from you!</p>\n<p><br></p>\n<p><br></p>\n<p><span>MINIMUM QUALIFICATIONS</span></p>\n<ul>\n<li><br>Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education.</li>\n<li><br>Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.</li>\n<li><br>Possession of or ability to readily obtain NCIC/TCIC certification.</li>\n<li><br>Possession of or ability to readily obtain TLETS/NLETS certification.</li>\n<li><br>Possession of or ability to readily obtain a TCOLE Basic Telecommunicator certification.</li>\n<li><br>Must be able to work as a team during stressful situations and major events.</li>\n</ul>\n<p><br></p>\n<p><br></p>\n<p><a href=\"https://rockporttx.gov/DocumentCenter/View/16266/COM04---Communications-Officer-20201001\" target=\"_blank\" rel=\"noopener noreferrer\">Click Here for Full Job Description</a></p>",
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