Quality Automation Engineer

Location: Austin “Domain North Side” (In-office 4x per week) Quality Automation Engineer About Us Kizen’s Platform, AI Agents & True Context Technology (TCT) power millions of mission critical experiences for leading organizations in highly regulated industries (insurance, healthcare, financial services). Our platform helps organizations automate the workflows that matter most — from helping insurance agents manage contracting and commissions, to enabling healthcare providers to deliver proactive patient care, to empowering financial institutions to classify documents and extract data automatically. And that’s just the beginning. With Kizen, developers can build new enterprise applications and impactful AI agents, while business users can customize dashboards and agents using natural language, low-code, or code — all on the same platform. What used to take months or years to build, configure, and connect now takes just days. Kizen combines powerful pre-built agents and use cases with an enterprise platform for automation and data connection — all built on an AI-first architecture that’s easy to adopt, scale, and trust. We’re solving real operational problems and helping the world’s most complex organizations work faster, smarter, and more humanely. Join us in transforming how industries work — one workflow, one agent, and one customer success story at a time. About the Role We are looking for a hands-on Quality Automation Engineer with a history of attention to detail and passion for quality as we bring our next-gen platform to the world. This is an opportunity of a lifetime for a Quality Automation Engineer who wants to be at the heart of the AI movement to better humanity. As the Quality Automation Engineer you’ll architect and maintain automated test frameworks, drive quality initiatives, identify defects, and ensure our platform exceeds the highest standards. You’ll be working directly with our QA Manager to enhance test coverage and improve testing efficiency. In this dynamic role, you’ll support our teams responsible for: Test Automation: Designing, developing, and maintaining robust automated test suites for new features and product releases. Defect Prevention & Detection: Proactively identifying, documenting, and tracking issues, using automation to increase speed and coverage. Collaboration: Collaborating cross-functionally with product owners and developers to troubleshoot and resolve issues. Quality Assurance Improvement: Contribute to our growing team in refining testing processes to enhance product reliability. Key Responsibilities Automation Strategy & Test Development: Develop, maintain, and expand automated test suites with a deep understanding of how the application’s components interact. Review planned functionality and help design end-to-end testing strategies that ensure both core and edge case coverage. Quality Ownership & Creative Testing: Thoroughly validate new features and acceptance criteria, not just for basic flows, but by creatively simulating unique and complex user scenarios. Conduct regular test plan audits to find improvement areas and raise the bar on overall product quality. Defect Management & Troubleshooting: Proactively identify, document, and track defects, writing detailed tickets with clear reproduction steps. Meet technical issues head-on: collaborate closely with engineers and product owners to troubleshoot, resolve, and prevent recurring issues. Collaboration & Engineering Culture: Contribute actively to a culture of accountability, teamwork, and quality using the Kizen software development life-cycle. Act as a key partner in code reviews, planning sessions, and retrospectives to embed quality at every step. Documentation, Reporting & Growth: Maintain comprehensive test documentation and keep test results and risks visible to stakeholders. Set personal growth goals, seek feedback, and engage in regular career advancement discussions with your manager. Requirements 2+ years of professional QA Manual experience 1+ years of professional QA Automation experience 2+ years of coding experience in one or more languages (e.g., Python, JavaScript, Java, or Ruby). Deep understanding of QA methodologies. Hands-on experience with automation frameworks (Playwright, Selenium, Cypress, or similar). Experience designing, maintaining, and scaling automated test suites Familiarity with defect tracking tools (Jira, Trello, etc.) and test management platforms. Startup or fast-growth company experience. Strong attention to detail and a proven ability to spot anomalies and edge cases. Excellent verbal and written communication skills. Self-motivated, adaptable, and comfortable working independently or as part of a team. Willingness to mentor and guide more junior testers/engineers. Passion for continuous learning, improvement, and embracing new technologies. Aptitude for clear documentation and knowledge sharing. Why Kizen We’re a fast-growing company that values innovation, growth, and continuous improvement. By joining Kizen, you’ll play a pivotal role in shaping the future of the company while enjoying a supportive, dynamic, and collaborative workplace. You’ll have opportunities for professional development, impact, and career advancement. What We Offer Career Growth Opportunities Engaging Work Culture Top-Tier Compensation Equity Package Healthcare Coverage Health and Fitness Stipend Professional Development Stipends PTO Kizen is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Kizen, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. The base salary range for this position is $75,000-$95,000 . However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer generous equity and benefits packages. If you’re excited about creating impactful experiences and contributing to a fast-paced, people-focused team, we’d love to meet you! OTE: $86,250-$109,250

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