Technical Team Lead [Talents Bench]

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    "description": "<p><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 10pt\">Metal Toad is an Advanced AWS Consulting Partner that empowers organizations to innovate through artificial intelligence, cloud migration, cost optimization, and application modernization. We help our customers with their cloud adoption by providing architecture, migration, optimization, machine learning, and even 24/7 support. We are a professional services firm providing services in software engineering and the cloud. We do Technical consulting, Programming &amp; Quality Assurance, DevOps, Applications, UX, Product management, and Project management.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"color: rgb(67, 67, 67)\">Metal Toad is a </span><span style=\"color: rgb(67, 67, 67); font-weight: bold\">fully remote</span><span style=\"color: rgb(67, 67, 67)\"> company, offering all team members the ability to work from home. For this opportunity, the selected candidate must be available to work </span><span style=\"color: rgb(67, 67, 67); font-weight: bold\">Monday to Friday, from 8:00 AM to 5:00 PM Pacific Time (PST)</span><span style=\"color: rgb(67, 67, 67)\">.</span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><br></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"color: rgb(67, 67, 67)\">Although Metal Toad is a remote company, we are currently seeking contractors </span><span style=\"color: rgb(67, 67, 67); font-weight: bold\">residing in Brazil</span><span style=\"color: rgb(67, 67, 67)\"> for this position. Compensation will be made in </span><span style=\"color: rgb(67, 67, 67); font-weight: bold\">Brazilian Reais (R$)</span><span style=\"color: rgb(67, 67, 67)\">, in accordance with the local currency of the country where the position is located. Due to legal limitations, we are </span><span style=\"color: rgb(67, 67, 67); font-weight: bold\">unable to sponsor any type of visa</span><span style=\"color: rgb(67, 67, 67)\">.</span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><br></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"color: rgb(67, 67, 67)\">To apply for this position, please submit your </span><span style=\"color: rgb(67, 67, 67); font-weight: bold\">resume in English as a PDF</span><span style=\"color: rgb(67, 67, 67)\">.</span></span><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><br></span></p>\n<p><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Job Description</span></p>\n<p><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 10pt\">The mission for this role is to lead a team of software engineers to implement high-quality technology solutions.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Responsibilities</span></p>\n<p><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">OUTCOMES</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"color: rgb(67, 67, 67); font-weight: bold\">Ensure Engineering Profitability:</span><span style=\"color: rgb(67, 67, 67)\"> Manage resource allocation through accurate estimation, meet utilization targets, and ensure strict adherence to time logging standards.</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"color: rgb(67, 67, 67); font-weight: bold\">Ensure High Engineering Performance:</span><span style=\"color: rgb(67, 67, 67)\"> Guarantee project success through proactive unblocking, rapid communication, and meeting all security and quality standards.</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"color: rgb(67, 67, 67); font-weight: bold\">Maintain Professional Standards:</span><span style=\"color: rgb(67, 67, 67)\"> Ensure ongoing compliance with role certification standards and practice effective delegation.</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"color: rgb(67, 67, 67); font-weight: bold\">Recruit &amp; Retain Great Talent:</span><span style=\"color: rgb(67, 67, 67)\"> Ensure 90%+ A-player acquisition and maintain high retention of engineering talent.</span></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">ACTIVITIES</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"color: rgb(67, 67, 67); font-weight: bold\">Estimation &amp; Allocation:</span><span style=\"color: rgb(67, 67, 67)\"> Create accurate estimates for every ticket to enable proper resource allocation.</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"color: rgb(67, 67, 67); font-weight: bold\">Utilization &amp; Logging:</span><span style=\"color: rgb(67, 67, 67)\"> Ensure the team (including self) meets utilization targets and adheres to time logging standards.</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"color: rgb(67, 67, 67); font-weight: bold\">Unblocking &amp; Escalation:</span><span style=\"color: rgb(67, 67, 67)\"> Reduce ticket overage by unblocking engineering team members and leveling technical issues up to the Head of Engineering.</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"color: rgb(67, 67, 67); font-weight: bold\">Reporting:</span><span style=\"color: rgb(67, 67, 67)\"> Report ticket estimate overages to the Project Manager and Head of Engineering ASAP to ensure project success.</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"color: rgb(67, 67, 67); font-weight: bold\">Onboarding &amp; Certification:</span><span style=\"color: rgb(67, 67, 67)\"> Maintain updated milestones and dates in the Certification Planning spreadsheet for 100% of team members.</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"color: rgb(67, 67, 67); font-weight: bold\">Quality Control:</span><span style=\"color: rgb(67, 67, 67)\"> Adhere to quality and security standards to ensure zero requirements defects on projects.</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"color: rgb(67, 67, 67); font-weight: bold\">Timeline Management:</span><span style=\"color: rgb(67, 67, 67)\"> Support work-in-progress cycle times of &lt; 2 days, code reviews within 4 business hours, and QA within 2 days.</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"color: rgb(67, 67, 67); font-weight: bold\">Team Leadership:</span><span style=\"color: rgb(67, 67, 67)\"> Delegate tasks using the 5 Levels of Leadership (p. 215) and implement Manager Tools best practices for retention.</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"color: rgb(67, 67, 67); font-weight: bold\">Hiring:</span><span style=\"color: rgb(67, 67, 67)\"> Participate in the hiring process using the WHO method to acquire A-player talent. </span></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">QUALIFICATIONS REQUIRED</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"color: rgb(67, 67, 67)\">Agree with our </span><a href=\"https://www.metaltoad.com/blog/metal-toad-media-corporate-values\" target=\"_blank\" rel=\"noopener noreferrer\">Corporate Values Statement</a><span style=\"color: rgb(67, 67, 67)\">.</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"color: rgb(67, 67, 67)\">Believes in the company's mission: </span><span style=\"color: rgb(67, 67, 67); font-style: italic\">to help people</span><span style=\"color: rgb(67, 67, 67)\">.</span></span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 10pt\">Believes in the principles of open source.</span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 10pt\">Advanced to fluent English communication skills are essential for this role.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">8+ years</span> of experience as a Tech Leader</span><br></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 10pt\">Proven ability to lead a team of software engineers.</span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 10pt\">Demonstrated experience in technical estimation and resource allocation.</span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 10pt\">Expertise in maintaining engineering quality and security standards.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"color: rgb(67, 67, 67)\">Proven ability to </span><span style=\"color: rgb(67, 67, 67); font-weight: bold\">create quality software</span><span style=\"color: rgb(67, 67, 67)\"> - Zero major defects and/or bugs released</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"color: rgb(67, 67, 67)\">Familiarity with the </span><span style=\"color: rgb(67, 67, 67); font-weight: bold\">WHO method</span><span style=\"color: rgb(67, 67, 67)\"> for hiring and talent acquisition.</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"color: rgb(67, 67, 67)\">Knowledge of </span><span style=\"color: rgb(67, 67, 67); font-weight: bold\">Manager Tools</span><span style=\"color: rgb(67, 67, 67)\"> best practices for team retention.</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"color: rgb(67, 67, 67)\">Ability to implement delegation according to the </span><span style=\"color: rgb(67, 67, 67); font-weight: bold\">5 Levels of Leadership</span><span style=\"color: rgb(67, 67, 67)\">.</span></span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 10pt\">Commitment to ongoing role certification and professional development.</span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 10pt\">Ability to maintain rapid communication and meet strict cycle-time targets.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(67, 67, 67); font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Please note that Metal Toad will never ask for payment or financial information during the hiring process. If you are asked for such information, it is a scam. Report it immediately.</span></p>",
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