Scheduling Assistant

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  "source_hash": "31867498b41195efc574e9d60fdc38fd2c13f26a791e3c746edde486b4d99ead",
  "last_changed_at": "2026-06-06T10:28:09.929Z",
  "active_status": "deleted"
}

{
  "language": "en",
  "location": {
    "raw": "Wallasey, Wirral, CH45 8RH, United Kingdom",
    "city": "Wallasey",
    "region": "Wirral",
    "country": null,
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-03T10:26:04.483Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Wallasey, Wirral, CH45 8RH, United Kingdom",
      "city": "Wallasey",
      "region": "Wirral",
      "country": null,
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": []
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "1737",
    "isRemote": null,
    "location": {
      "city": "Wallasey",
      "state": "Wirral"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "20199",
    "locationType": "0",
    "jobOpeningName": "Scheduling Assistant",
    "departmentLabel": "Field Support Team",
    "employmentStatusLabel": "Permanent - Full Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Wallasey",
      "state": "Wirral",
      "postalCode": "CH45 8RH",
      "addressCountry": "United Kingdom"
    },
    "datePosted": "2026-05-12",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p>We're looking for a <span style=\"font-weight: bold\">Scheduling Assistant</span> to join the Auger team based at our head office in Wallasey. Our total package is worth <span style=\"font-weight: bold\">£28,267.05</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">About Auger</span><br><br></p>\n<p>We provide drainage, water mains and subsidence services across the UK, doing 'whatever it takes' for our customers. 95% of our people say they feel valued, and 81% rate us 8+ when asked how likely they are to recommend Auger as a workplace. That's why we're recognised as a Platinum level Investors in People organisation, alongside the top 2% of UK employers.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Financials</span><br><br></p>\n<ul>\n<li>Starting Salary - <span style=\"font-weight: bold\">£24,784.50</span> (for over 21 year olds)</li>\n<li>Annual Bonus – approx. <span style=\"font-weight: bold\">£2000 - £2500 </span></li>\n<li>5.5% Pension Contribution </li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Working Hours</span><br><br></p>\n<ul>\n<li>Full Time – 37.5hrs per week</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Leave</span><br><br></p>\n<ul>\n<li>22 Days Annual Leave + 8 Bank Holidays</li>\n<li>AL increases to 25 days within 5 years' service</li>\n<li>Enhanced bereavement, sickness and maternity / paternity leave</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Benefits</span><br><br></p>\n<ul>\n<li>Health Plan with cashback for many services including dentist, optician &amp; physio for you and your children, as well as access to a 24-Hour GP &amp; gym discounts</li>\n<li>2 company-wide events per year &amp; regular team socials</li>\n<li>A focus on training, development &amp; career progression</li>\n<li>£1000 for successful employee referrals</li>\n<li>A modern, social office environment &amp; facilities</li>\n<li>Access to discounted Mortgage &amp; Insurance Services</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">The Role</span><br><br></p>\n<ul>\n<li>Part of a team responsible for scheduling appointments for our 150+ nationwide engineers. </li>\n<li>Call to appointments to book</li>\n<li>Action inbound emails </li>\n<li>Liase with engineers /suppliers to co-ordinate appointments </li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What skills are we looking for?</span><br><br></p>\n<ul>\n<li>Excellent verbal and written communication, enabling you to convey information clearly and professionally</li>\n<li>A capable multi-tasker, who can handle inbound / outbound phone calls, and complete follow up actions, without compromising on quality</li>\n<li>A passion for customer care and an empathetic approach</li>\n<li>Strong teamwork attributes and a desire to help colleagues</li>\n<li>Ability to adapt your approach to suit different customer circumstances, and think quickly to resolve their problems calmly</li>\n<li>Good organisational abilities and attention to detail</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">You'll be a great fit for Auger if:</span><br><br></p>\n<ul>\n<li>You are great at caring for customers</li>\n<li>You are confident in finding solutions and overcoming unforeseen challenges</li>\n<li>You take pride in the high standard of your work</li>\n<li>You are enthusiastic, self-motivated and like to take ownership</li>\n<li>You are looking for a stable place to build a long-term career</li>\n<li>You have a clear DBS</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Our interview process</span><br><br></p>\n<ul>\n<li>Stage 1 - Short 15 min phone call with our HR team</li>\n<li>Stage 2 - Interview with management at our HQ</li>\n</ul>\n<p><br></p>\n<p>For further information, please visit our website;<br><br></p>\n<p><a href=\"http://www.auger.co.uk/\" target=\"_blank\" rel=\"noopener noreferrer\">www.auger.co.uk</a></p>\n<p><br></p>",
    "compensation": "£24,784.50",
    "departmentId": "20199",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Scheduling Assistant",
    "departmentLabel": "Field Support Team",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://auger.bamboohr.com/careers/1737",
    "employmentStatusLabel": "Permanent - Full Time"
  }
}