Transcon Outbound Agent

{
  "content_hash": "d536c35789c55497b36caed6cb57ee161d1b02c37da7b04017f2b42506708715",
  "source_hash": "6d50361198ebda0f5990414d4850fbf354c94fbecedc8a5ea06a1ff41a457a7f",
  "last_changed_at": "2026-05-31T17:45:32.111Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Phoenix, AZ, United States",
    "city": "Phoenix",
    "region": "AZ",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T11:01:59.070Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Phoenix, AZ, United States",
      "city": "Phoenix",
      "region": "AZ",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "id": "744000118273302",
  "ref": "https://api.smartrecruiters.com/v1/companies/expeditors/postings/744000118273302",
  "name": "Transcon Outbound Agent",
  "uuid": "ad48485c-0302-47e8-8dae-0bc602c4742b",
  "detail": {
    "id": "744000118273302",
    "name": "Transcon Outbound Agent",
    "uuid": "ad48485c-0302-47e8-8dae-0bc602c4742b",
    "jobAd": {
      "sections": {
        "videos": {
          "urls": [
            "https://youtu.be/Nb32JzNA_y8",
            "https://youtu.be/2DmFu0PZtSY"
          ],
          "title": "Videos To Watch"
        },
        "jobDescription": {
          "text": "<p><strong>Summary:</strong>&#xa0;Manage the on-time and accurate pick up, process, and transfer of Transcon shipments with a sense of urgency. Offer best-in-class customer service to Expeditors customers and network of destination branches.<br>\n<br>\n<strong>Major Duties and Responsibilities</strong></p><ul><li>Ensure smooth and timely freight process flow</li><li>Ensure accurate and timely data entry into our operational system</li><li>Track and Trace Transcon files and reporting</li><li>Ensure accurate and timely client and vendor billing</li><li>Ensure delivery of freight and timely clearance when applicable</li><li>Interact with customers in arranging their shipments to meet customers service standards</li><li>Contribute and maintain good relationships with suppliers</li><li>Network communications, timely responses to emails and requests</li><li>Meet KPI standards in accordance with Company policy</li><li>Understand customers procedures and maintain updated internal SOPs</li></ul><p>&#xa0;</p>",
          "title": "Job Description"
        },
        "qualifications": {
          "text": "<ul><li>6 months to 1 year related experience and/or training; or equivalent combination of education and experience</li><li>Effective interpersonal skills, including proven verbal and written skills.</li><li>Detailed oriented with ability to manage multiple job functions with minimal supervision</li><li>Pro-active, strong organizational skills</li><li>Good computer skills (Excel, Word)</li><li>Fluent in English</li></ul><p>&#xa0;</p>",
          "title": "Qualifications"
        },
        "companyDescription": {
          "text": "<p>We take care of our employees, and they take care of our customers!</p><p>Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.</p><p>Our Mission</p><p>We recruit, train, and retain the very best logistics and technical experts the world over. <strong>We love to promote from within</strong> - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!</p>",
          "title": "Company Description"
        },
        "additionalInformation": {
          "text": "<p>Expeditors offers excellent benefits:</p><ul><li>Paid Vacation, Holiday, Sick Time</li><li>Health Plan: Medical</li><li>Life Insurance</li><li>Employee Stock Purchase Plan</li><li>Training and Personnel Development Program</li><li>Growth opportunities within the company</li><li>Employee Referral Program Bonus</li></ul>",
          "title": "Additional Information"
        }
      }
    },
    "jobId": "99c34eb7-c3b9-4b19-8880-00928f7ae0c5",
    "active": true,
    "company": {
      "name": "Expeditors",
      "identifier": "Expeditors"
    },
    "creator": {
      "name": "Nathan Ballestero",
      "avatarUrl": "https://c.smartrecruiters.com/sr-employee-image-prod-aws-dc5/5739f217e4b07d1ae83f411c?r=s3-eu-central-1&_1466010152040"
    },
    "jobAdId": "684940e1-6e86-4c6c-852d-4d0c76a352ec",
    "applyUrl": "https://jobs.smartrecruiters.com/Expeditors/744000118273302-transcon-outbound-agent?oga=true",
    "function": {
      "id": "supply_chain",
      "label": "Supply Chain"
    },
    "industry": {
      "id": "logistics_and_supply_chain",
      "label": "Logistics And Supply Chain"
    },
    "language": {
      "code": "en",
      "label": "English",
      "labelNative": "English (US)"
    },
    "location": {
      "city": "Phoenix",
      "hybrid": false,
      "region": "AZ",
      "remote": false,
      "address": "3232 South 48th Street",
      "country": "us",
      "latitude": "33.4171746",
      "longitude": "-111.979263",
      "postalCode": "85040",
      "fullLocation": "Phoenix, AZ, United States"
    },
    "refNumber": "REF17864D",
    "department": {
      "id": 735971,
      "label": "Transcon Services"
    },
    "postingUrl": "https://jobs.smartrecruiters.com/Expeditors/744000118273302-transcon-outbound-agent",
    "visibility": "PUBLIC",
    "customField": [
      {
        "fieldId": "COUNTRY",
        "valueId": "us",
        "fieldLabel": "Country/Region",
        "valueLabel": "United States"
      },
      {
        "fieldId": "58b80550e4b06b8e19e902ef",
        "valueId": "735971",
        "fieldLabel": "Department",
        "valueLabel": "Transcon Services"
      },
      {
        "fieldId": "5654dec2e4b0f3c43a18752a",
        "valueId": "default",
        "fieldLabel": "Brands",
        "valueLabel": "Expeditors"
      }
    ],
    "referralUrl": "https://jobs.smartrecruiters.com/external-referrals/company/Expeditors/publication/ad48485c-0302-47e8-8dae-0bc602c4742b?dcr_ci=Expeditors",
    "defaultJobAd": true,
    "releasedDate": "2026-04-01T23:34:23.505Z",
    "experienceLevel": {
      "id": "entry_level",
      "label": "Entry Level"
    },
    "typeOfEmployment": {
      "id": "permanent",
      "label": "Full-time"
    }
  },
  "company": {
    "name": "Expeditors",
    "identifier": "Expeditors"
  },
  "creator": {
    "name": "Nathan Ballestero"
  },
  "jobAdId": "684940e1-6e86-4c6c-852d-4d0c76a352ec",
  "function": {
    "id": "supply_chain",
    "label": "Supply Chain"
  },
  "industry": {
    "id": "logistics_and_supply_chain",
    "label": "Logistics And Supply Chain"
  },
  "language": {
    "code": "en",
    "label": "English",
    "labelNative": "English (US)"
  },
  "location": {
    "city": "Phoenix",
    "hybrid": false,
    "region": "AZ",
    "remote": false,
    "address": "3232 South 48th Street",
    "country": "us",
    "latitude": "33.4171746",
    "longitude": "-111.979263",
    "postalCode": "85040",
    "fullLocation": "Phoenix, AZ, United States"
  },
  "refNumber": "REF17864D",
  "department": {
    "id": "735971",
    "label": "Transcon Services"
  },
  "visibility": "PUBLIC",
  "customField": [
    {
      "fieldId": "COUNTRY",
      "valueId": "us",
      "fieldLabel": "Country/Region",
      "valueLabel": "United States"
    },
    {
      "fieldId": "58b80550e4b06b8e19e902ef",
      "valueId": "735971",
      "fieldLabel": "Department",
      "valueLabel": "Transcon Services"
    },
    {
      "fieldId": "5654dec2e4b0f3c43a18752a",
      "valueId": "default",
      "fieldLabel": "Brands",
      "valueLabel": "Expeditors"
    }
  ],
  "defaultJobAd": true,
  "releasedDate": "2026-04-01T23:34:23.505Z",
  "detail_errors": [],
  "experienceLevel": {
    "id": "entry_level",
    "label": "Entry Level"
  },
  "typeOfEmployment": {
    "id": "permanent",
    "label": "Full-time"
  }
}