Agent, Surveillance

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    "datePosted": "2026-06-03T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>The Surveillance Agent plays a key role in monitoring properties owned by the Tribe. This position involves learning and applying fundamental surveillance skills, with a strong focus on observing, documenting, and reporting criminal, regulatory, and procedural activities that could negatively impact operations.</p>\n<h2>Responsibilities</h2>\n<ul>\n <li>Monitors all areas of the casino using CCTV digital equipment.</li>\n <li>Observes, records, and reports potential security and safety risks to guests and employees.</li>\n <li>Observes employees participating in cash handling activities to detect infractions of house rules, casino policies and regulations.</li>\n <li>Observes employees and guests involved in gaming activities to detect infractions of house rules, detect cheating and fraudulent uses of casino property.</li>\n</ul>\n<ul>\n <li>Documents and reports all procedural, criminal, and regulatory infractions.</li>\n <li>Uses CCTV and digital surveillance tools to record, label, and store video evidence.</li>\n <li>Learns the NIGC minimum internal control standards relevant to casino operations and reports any infractions to the Gaming Commission.</li>\n <li>Understands departmental policies and procedures affecting the overall casino operation.</li>\n <li>Completes daily activity reports accurately.</li>\n <li>Coordinates with relevant departments when surveillance detects issues requiring further investigation or attention.</li>\n <li>Attends scheduled department meetings and training sessions.</li>\n <li>Gains a basic understanding of table games, slots, count, and cashier procedures, focusing on detecting procedural errors and cheating methods.</li>\n <li>Ensures accuracy and completeness in all daily logs, incident reports, and saved video records.</li>\n</ul>\n<h2>Qualifications</h2>\n<ul>\n <li>Minimum High School level education.</li>\n <li>Prior gaming experience in any of the following areas is preferred: surveillance, table games, slots, and cage.</li>\n</ul>\n<p>Pay range: $21.00 - $27.30 per hour</p> \n<em><strong>*Shift Differential: </strong>Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am.</em> \n<p><strong>This is not a smoke free workplace.</strong>  Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.</p>",
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      "name": "Jackson Rancheria Casino Resort",
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