Customer Service Representative - Remote

{
  "content_hash": "962eec0e0ac09a0a01d76866ac0017e73a824d37789e4db8d42231ad4fb3c2c6",
  "source_hash": "0e4f13d9ca63ea6e0a459809f71f6afdccdbb376f4181b9622d1e59fcb2046f0",
  "last_changed_at": "2026-05-30T05:51:53.543Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
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    "country": null,
    "is_remote": true,
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  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:41:53.003Z",
  "launch_scope": {
    "reason": "jazzhr_production_catalog",
    "included": true,
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      "country": null,
      "is_remote": true,
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    "countries": []
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}

{}

{
  "detail": {
    "url": "https://localsplash.applytojob.com/apply/jobs/details/Jekj6gUtQ3?&",
    "heading": "Customer Service Representative - Remote",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://localsplash.applytojob.com/apply/Jekj6gUtQ3/Customer-Service-Representative-Remote",
    "description_html": "<div class=\"job_description\">\n\t\t\t\t\t<p><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">We are seeking a Customer Service agent who is responsible for being the &#8220;face&#8221; of Local Splash. This job entails answering inbound calls and proactively assisting clients with all account matters i.e. orders, errors, account questions, billing, cancellations, and other queries. This individual acts as a liaison between Local Splash and our clients.</span></span></span></span></span></span></p><p style=\"line-height:1.7999999999999998;background-color:#fdfdfd;padding:2pt 0pt 9pt 0pt;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">*This is a full-time, </span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">100% remote</span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> opportunity. Monday - Friday from 7am - 4pm (PST)*</span></span></span></span></span></span></p><p style=\"line-height:1.7999999999999998;text-align:justify;background-color:#fdfdfd;margin-bottom:12px;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Responsibilities and Duties:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Provide support to client incoming &amp; outgoing phone calls &amp; emails</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Respond to client voice messages &amp; emails</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Account Updates</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Data Entry</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Daily Operations</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Proactive Support with Client Calls</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Track Metrics &amp; Data</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Issue Identification and Escalation</span></span></span></span></span></span></li></ul><p style=\"line-height:1.7999999999999998;margin-top:13px;margin-bottom:13px;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Desired Skills:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Excellent communication - in English</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Advanced computer and multi-tasking ability</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Excellent English writing skills and attention to detail</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Experience working in a remote environment</span></span></span></span></span></span></li></ul><p style=\"line-height:1.7999999999999998;background-color:#fdfdfd;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Preferred Skills:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Google Ads Certified</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Advanced knowledge of local SEO</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Background in Quality Control</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Basic knowledge of Google Docs and Spreadsheets</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Google Ads knowledge/background</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Excellent communication skills - in Spanish</span></span></span></span></span></span></li></ul><p style=\"line-height:1.7999999999999998;background-color:#fdfdfd;margin-top:15px;margin-bottom:12px;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Requirements:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Type 30-50 WPM</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Sales experience/ability</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Excellent communication skills</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Advanced computer skills</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Customer support skills</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Advanced knowledge of Excel</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Attendance and Dependability: Employee can be depended on to report to work at the scheduled time and is seldom absent from work. Employee can be depended upon to complete work in a timely and accurate manner</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">High School Diploma (or GED or High School Equivalence Certificate)</span></span></span></span></span></span></li></ul><p style=\"line-height:1.7999999999999998;background-color:#fdfdfd;margin-bottom:12px;padding:2pt 0pt 0pt 0pt;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial;\"><span style=\"color:#333333;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Local Splash is an equal opportunity employer. We embrace diversity and we are committed to creating a versatile and fun environment for all employees.</span></span></span></span></span></span></p><p></p>",
    "description_text": "We are seeking a Customer Service agent who is responsible for being the “face” of Local Splash. This job entails answering inbound calls and proactively assisting clients with all account matters i.e. orders, errors, account questions, billing, cancellations, and other queries. This individual acts as a liaison between Local Splash and our clients.\n *This is a full-time, 100% remote opportunity. Monday - Friday from 7am - 4pm (PST)*\n Responsibilities and Duties:\n Provide support to client incoming & outgoing phone calls & emails\n Respond to client voice messages & emails\n Account Updates\n Data Entry\n Daily Operations\n Proactive Support with Client Calls\n Track Metrics & Data\n Issue Identification and Escalation\n Desired Skills:\n Excellent communication - in English\n Advanced computer and multi-tasking ability\n Excellent English writing skills and attention to detail\n Experience working in a remote environment\n Preferred Skills:\n Google Ads Certified\n Advanced knowledge of local SEO\n Background in Quality Control\n Basic knowledge of Google Docs and Spreadsheets\n Google Ads knowledge/background\n Excellent communication skills - in Spanish\n Requirements:\n Type 30-50 WPM\n Sales experience/ability\n Excellent communication skills\n Advanced computer skills\n Customer support skills\n Advanced knowledge of Excel\n Attendance and Dependability: Employee can be depended on to report to work at the scheduled time and is seldom absent from work. Employee can be depended upon to complete work in a timely and accurate manner\n High School Diploma (or GED or High School Equivalence Certificate)\n Local Splash is an equal opportunity employer. We embrace diversity and we are committed to creating a versatile and fun environment for all employees.",
    "jsonld_jobposting": null
  },
  "list_job": {
    "id": "Jekj6gUtQ3",
    "title": "Customer Service Representative - Remote",
    "detailUrl": "https://localsplash.applytojob.com/apply/jobs/details/Jekj6gUtQ3?&"
  },
  "detail_errors": []
}