Maintenance Coordinator

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  "last_changed_at": "2026-05-30T05:45:02.932Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Mexico",
    "city": null,
    "region": null,
    "country": "Mexico",
    "is_remote": true,
    "confidence": 0.8
  },
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  "salary_min": null,
  "inferred_at": "2026-06-06T20:19:51.148Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
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      "city": null,
      "region": null,
      "country": "Mexico",
      "is_remote": true,
      "confidence": 0.8
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    "countries": [
      "Mexico"
    ]
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  "remote_policy": "remote",
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  "workplace_type": "remote",
  "salary_currency": null
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{}

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    "id": "77",
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      "state": null
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": "Mexico",
      "province": null
    },
    "departmentId": "18610",
    "locationType": "1",
    "jobOpeningName": "Maintenance Coordinator",
    "departmentLabel": "Maintenance",
    "employmentStatusLabel": "Probationary - Full Time"
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  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": null,
      "state": null,
      "postalCode": null,
      "addressCountry": null
    },
    "datePosted": "2025-10-03",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": "Mexico",
      "countryId": "139"
    },
    "description": "<p><span style=\"font-size: 24pt; font-weight: bold\">Maintenance Coordinator </span></p>\n<p><span style=\"font-size: 12pt\">Job Description</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Reports to:</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Senior Maintenance Manager</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Division:</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">PSB</span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Department:</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Maintenance</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Status:</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Full-Time, EST Business Hours</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Location and Work Setup:</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Remote</span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">About Us:</span></p>\n<p><span style=\"font-size: 10pt; font-weight: 500\">PSB (Pro Services Boston) and Green Ocean Property Management are integrated maintenance + property management teams serving the Greater Boston market. We manage multifamily, single-family, and HOA assets and run an in-house service operation focused on speed, quality, and clear communication.</span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\"><br></span><span style=\"font-size: 12pt; font-weight: bold\">Role Overview:</span></p>\n<p><span style=\"font-size: 10pt; font-weight: 500\">The Maintenance Coordinator is the command center for all work orders: intake, triage, scheduling, vendor coordination, tenant communications, and close-out. You’ll prioritize urgent issues, keep preventive maintenance on cadence, and drive down cycle times. This is a performance role with clear SLAs, daily accountability rhythms, and growth into senior coordination/ops leadership.</span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Core Responsibilities:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Work Order Intake &amp; Triage</span>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Receive requests via portal/phone/email; log with complete scope, photos, access info, and priority tag.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Classify by Priority (P0–P3) and building/owner rules; verify warranty/recall/recurring issues.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Pre-diagnose to reduce truck rolls (simple resets, filter sizes, breaker checks, shutoff guidance).</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Scheduling &amp; Dispatch</span>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Assign to the right vendor/tech based on trade, SLA, geography, availability, and cost.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Build and update daily/weekly schedules; confirm tenant access, lockbox codes, pet/alarms, parking.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Create and track Not-to-Exceed (NTE) amounts; obtain approvals when required.</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Vendor Management</span>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Coordinate licensed vendors (HVAC, plumbing, electrical, appliance, roofing, etc.).</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Ensure COI/W-9/licenses are current; validate arrival/completion, photo proof, and written diagnosis.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Request quotes for &gt;NTE jobs; compare scope/price; route to approval.</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Tenant &amp; Owner Communication</span>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Provide clear ETAs, prep steps (water shutoff, clearing access), and progress updates.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Set expectations for parts lead times and follow-ups; confirm satisfaction at completion.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Escalate sensitively when work impacts health/safety or habitability.</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Preventive Maintenance (PM)</span>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Maintain seasonal PM calendars (boilers/furnaces, gutters, dryer vents, smoke/CO checks, filter changes).</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Batch/schedule PMs to minimize tenant disruption and travel time; track completion.</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Invoicing &amp; Close-Out</span>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Ensure work orders have diagnosis, materials, labor, before/after photos, and time stamps.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Match invoices to WOs, verify against NTE, route exceptions, and submit to accounting the same day.</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Emergencies &amp; After-Hours Coordination</span>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Follow the P0/P1 emergency SOP (gas/water/electrical hazards, no-heat, lockouts).</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Coordinate on-call vendors, city services, and temporary mitigation.</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Reporting &amp; Quality</span>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Produce daily/weekly reports on SLA adherence, WIP aging, cost variance, and vendor performance.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Flag repeat issues, recommend root-cause fixes (access hardware, part stocking, vendor changes).</span></li>\n</ul>\n</li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Qualifications:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Fluent in English and Spanish language</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Maintenance coordinating experience in a US Property Management company is a must</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Knowledgeable in construction engineering is a plus</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Has excellent problem solving skill</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Good communication skills in English</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Outstanding skills in organizing schedules</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Experience with property management software Buildium/Property Meld is a plus</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Self-driven and can work with little supervision</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Extremely organized and can work in a constantly changing and fast past environment</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Want to have a stable career with endless potential for learning and growth</span></li>\n<li><span style=\"font-size: 10pt; font-weight: 500\">Able to work on EST Business hours</span></li>\n</ul>\n<p><br></p>",
    "compensation": "up to $10",
    "departmentId": "18610",
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    "jobOpeningName": "Maintenance Coordinator",
    "departmentLabel": "Maintenance",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://greenoceanpm.bamboohr.com/careers/77",
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