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Automotive Service Advisor - Immediate Opening!

E47ffd6d 9c40 4755 B4a7 Afb7745722b0 19000101 000001 · Preferred Chevrolet Buick GMC of Grand Haven, Grand Haven, MI, US, Grand Haven, MI · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyE47ffd6d 9c40 4755 B4a7 Afb7745722b0 19000101 000001
TitleAutomotive Service Advisor - Immediate Opening!
Normalized title-
Department / team-
LocationPreferred Chevrolet Buick GMC of Grand Haven, MI, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2025-04-08 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from E47ffd6d 9c40 4755 B4a7 Afb7745722b0 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Preferred Chevrolet Buick GMC of Grand Haven.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyE47ffd6d 9c40 4755 B4a7 Afb7745722b0 19000101 000001
Sourceec4f75b5-792b-4852-9d40-a02868c7369f
ATS providerADP Workforce Now Recruiting

Description

Automotive Service Advisor/Writer/Consultant/ASM Average Earning Potential of $60,000 per year and more! We're seeking a Service Advisor to join our Service Team. Are you a passionate, skilled, and dedicated individual who is looking for the opportunity to work at Preferred Chevrolet Buick GMC? We strongly encourage you to apply to our Service Advisor position. If you have the drive to perform, exceed and excel as a SERVICE ADVISOR then we want you to come work with us! Service Advisor Benefits Top brands to work with - Chevrolet Buick GMC 401k Blue Cross Blue Shield/ dental/vision Paid Vacation Performance Bonuses Relocation assistance Preferred Career Path Mentorship (apprentice programs) On the job training Manufacturer training encouraged Family owned/Cares and supports our community Fun Team Atmosphere, good tenure Growing store Cutting edge technology and systems State of the art equipment Safe Environment Career Advancement opportunities Ethical and Customer Focused Management and team Service Advisor Responsibilities Oversee service orders and flow of drive lane Ensure that customers receive prompt, courteous, and effective service Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensure the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Answer technical questions about vehicle problems, warranties, services, and repairs. Assist in diagnosing vehicle problems; order parts and tools as necessary Oversee administration of warranty claims as well as training and supervising of service department Set schedules and assigns tasks to service department employees Reinforces company policies and adheres to company standards Encourages compliance with applicable laws and regulations Maintain good working relationship with factory(s) and foster positive employee relations Collaborate with upper management to make service department hiring and discipline decisions Service Advisor Qualifications Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Above-average energy level A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Preferred Chevrolet Buick GMC is a part of Preferred Auto Dealerships. A third-generation local group of family-owned automotive dealerships serving West Michigan for over 45 years. We believe our strength, continued success, future growth and profitability depend on building trusting relationships with our employees, customers, and industry partners. Who We Are? Family owned Cares and supports community Fun team atmosphere Phenomenal Tenured staff Growing stores/organization Ethical Customer focused management staff

Full job record

Job ID2a6b785d3af19b38b87d89336ab1dcb69b41da87
Org ID837bd76b-05e2-46c7-87a3-f0757008d159
Source IDec4f75b5-792b-4852-9d40-a02868c7369f
Board IDec4f75b5-792b-4852-9d40-a02868c7369f
Provideradp_workforcenow
Provider Job Key521695
TitleAutomotive Service Advisor - Immediate Opening!
Normalized Title—
Statusactive
Activeyes
Location TextPreferred Chevrolet Buick GMC of Grand Haven, Grand Haven, MI, US, Grand Haven, MI
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionMI
CityPreferred Chevrolet Buick GMC of Grand Haven
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e47ffd6d-9c40-4755-b4a7-afb7745722b0&ccId=19000101_000001&lang=en_US&type=JS&jobId=521695&jwId=9201194813172_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e47ffd6d-9c40-4755-b4a7-afb7745722b0&ccId=19000101_000001&lang=en_US&type=JS&jobId=521695&jwId=9201194813172_1
First Seen At2026-05-31 18:59:35Z
Last Seen At2026-06-06 12:21:28Z
Last Checked At2026-06-06 12:21:28Z
Last Changed At2026-06-06 12:21:28Z
Inactive At—
Source Posted At2025-04-08 18:28:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=e47ffd6d-9c40-4755-b4a7-afb7745722b0|19000101_000001/date=2026-06-06/2026-06-06T12-21-28-306Z-f2b787db6467960feeca9d2824a16c0547012bf1ba4bf40a5df3e824bb5a4823.json
Event Fields
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  "active_status": "active"
}
Parsed Structured
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Extensions
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Native Structured
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    "requisitionDescription": "<div><div><div><div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;' id=\"isPasted\"><span style='font-size:27px;font-family:\"Lato\",sans-serif;color:#3F4144;'>Automotive Service Advisor/Writer/Consultant/ASM</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.3in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:17.15pt;background:white;'><strong><span style='font-size:14px;font-family:\"Lato\",sans-serif;color:#677078;'>&nbsp;</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.3in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:17.15pt;background:white;'><strong><span style='font-size:14px;font-family:\"Lato\",sans-serif;color:#677078;'>Average Earning Potential of $60,000 per year and more!</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.3in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:17.15pt;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;color:#677078;'>We&#39;re seeking a Service Advisor to join our Service Team.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.3in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:17.15pt;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;color:#677078;'>Are you a passionate, skilled, and dedicated individual who is looking for the opportunity to work at Preferred Chevrolet Buick GMC? We strongly encourage you to apply to our Service Advisor position.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.3in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:17.15pt;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;color:#677078;'>If you have the drive to perform, exceed and excel as a SERVICE ADVISOR then we want you to come work with us!</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.3in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:17.15pt;background:white;'><strong><span style='font-size:14px;font-family:\"Lato\",sans-serif;color:#677078;'>Service Advisor Benefits</span></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Top brands to work with -&nbsp;Chevrolet Buick GMC</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>401k</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Blue Cross Blue Shield/ dental/vision</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Paid Vacation</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Performance Bonuses</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Relocation assistance</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Preferred Career Path</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Mentorship (apprentice programs)</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>On the job training</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Manufacturer training encouraged</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Family owned/Cares and supports our community</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Fun Team Atmosphere, good tenure</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Growing store</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Cutting edge technology and systems</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>State of the art equipment</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Safe Environment</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Career Advancement opportunities</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Ethical and Customer Focused Management and team</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:.3in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:17.15pt;background:white;'><strong><span style='font-size:14px;font-family:\"Lato\",sans-serif;color:#677078;'>Service Advisor Responsibilities</span></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Oversee service orders and flow of drive lane</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Ensure that customers receive prompt, courteous, and effective service</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Take ownership of the customer&#39;s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Ensure the daily inventory of technicians&#39; time is consistently sold to service customers.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Distribute work between technicians efficiently</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Answer technical questions about vehicle problems, warranties, services, and repairs.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Assist in diagnosing vehicle problems; order parts and tools as necessary</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Oversee administration of warranty claims as well as training and supervising of service department</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Set schedules and assigns tasks to service department employees</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Reinforces company policies and adheres to company standards</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Encourages compliance with applicable laws and regulations</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Maintain good working relationship with factory(s) and foster positive employee relations</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Collaborate with upper management to make service department hiring and discipline decisions</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:.3in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:17.15pt;background:white;'><strong><span style='font-size:14px;font-family:\"Lato\",sans-serif;color:#677078;'>Service Advisor Qualifications</span></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Proven record of achieving exceptional customer satisfaction</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Past experience as a service advisor, assistant lane manager or service consultant</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Above-average energy level</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>A desire for a long-term career with a growing organization</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Personal and professional integrity</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Computer skills and willingness to learn new programs</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:.3in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:17.15pt;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;color:#677078;'>Preferred Chevrolet Buick GMC is a part of Preferred Auto Dealerships. &nbsp;A third-generation local group of family-owned automotive dealerships serving West Michigan for over 45 years. We believe our strength, continued success, future growth and profitability depend on building trusting relationships with our employees, customers, and industry partners.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.3in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:17.15pt;background:white;'><strong><span style='font-size:14px;font-family:\"Lato\",sans-serif;color:#677078;'>Who We Are?</span></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Family owned</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Cares and supports community</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Fun team atmosphere</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Phenomenal Tenured staff</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Growing stores/organization</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Ethical</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;color:#677078;line-height:normal;background:white;'><span style='font-size:14px;font-family:\"Lato\",sans-serif;'>Customer focused management staff</span></li></ul></div></div></div></div>\n",
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