Digital Banking & Payments Administrator

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    "requisitionDescription": "<div><div><p><br></p><p data-pasted=\"true\"><strong><span style=\"font-family: tahoma, sans-serif; font-size: 14px;\"><span style=\"color: rgb(71, 85, 119);\">PURPOSE OF THE JOB</span></span></strong></p><p><span style=\"font-family: tahoma, sans-serif; color: rgb(71, 85, 119);\">The Digital Banking &amp; Payments Administrator plays a pivotal role in supporting the operational and compliance needs of our Digital Banking &amp; Payments team. This position ensures accurate reporting, secure system access, and efficient administrative workflows across multiple banking platforms.&nbsp;</span><span style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\"><br></span></p><p><span style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\"><strong><span style=\"font-size: 14px;\">MAIN DUTIES OF THE JOB</span></strong></span></p><p data-pasted=\"true\" style=\"margin-left: 20px;\"><span style=\"font-family: tahoma,sans-serif;\"><strong><span style=\"color: rgb(71, 85, 119);\">Reporting &amp; Metrics</span></strong></span></p><ul type=\"square\"><li style=\"list-style-type: none; color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\"><ul style=\"list-style-type: square; color: initial; font-family: initial;\"><li style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\">Compile and present department productivity and product usage statistics.</li><li style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\">Perform quarterly reporting for card networks and review invoices for billing accuracy.</li></ul></li></ul><p style=\"margin-left: 20px;\"><span style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\"><strong>&nbsp;</strong><strong>Risk Management &amp; Compliance</strong></span></p><ul type=\"square\"><li style=\"list-style-type: none; color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\"><ul style=\"list-style-type: square; color: initial; font-family: initial;\"><li style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\">Ensure adherence to banking regulations, internal controls, and compliance standards (Reg E, Reg Z, PCI DSS, FFIEC, etc.).</li><li style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\">Support risk assessments, audits, and gap analyses; maintain audit readiness and support regulatory examinations.</li></ul></li></ul><p style=\"margin-left: 20px;\"><span style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\"><strong>&nbsp;</strong><strong>Process Improvement &amp; Optimization</strong></span></p><ul type=\"square\"><li style=\"list-style-type: none; color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\"><ul style=\"list-style-type: square; color: initial; font-family: initial;\"><li style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\">Identify opportunities for process automation, workflow optimization, and system enhancements.</li><li style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\">Develop and revise department procedures and intranet resources to reflect best practices and regulatory changes.</li></ul></li></ul><p style=\"margin-left: 20px;\"><span style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\"><strong>&nbsp;</strong><strong>Incident Management &amp; Response</strong></span></p><ul><li style=\"list-style-type: none; color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\"><ul style=\"list-style-type: square; color: initial; font-family: initial;\"><li style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\">Assist with the development and testing of the Business Continuity and Disaster Recovery Plan.</li><li style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\">Provide support for critical functions during actual disaster recovery efforts to ensure continuity of critical digital banking functions.</li></ul></li></ul><p style=\"margin-left: 20px;\"><span style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\">&nbsp;<strong>Access &amp; Permissions</strong></span></p><ul><li style=\"list-style-type: none; color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\"><ul style=\"list-style-type: square; color: initial; font-family: initial;\"><li style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\">Administer user access and permissions for banking applications.</li></ul></li></ul><p style=\"margin-left: 20px;\"><span style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\"><strong>&nbsp;</strong><strong>Additional Responsibilities</strong></span></p><ul type=\"square\"><li style=\"list-style-type: none; color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\"><ul style=\"list-style-type: square; color: initial; font-family: initial;\"><li style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\">Address support and research requests via phone, email, and service request systems.</li><li style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\">Assist with the completion of initiatives and projects that support the Digital Banking strategic vision, including bank integration projects.</li><li style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\">Perform additional tasks as needed.</li></ul></li></ul><p><span style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\"><strong><span style=\"font-size: 14px;\">WHAT WILL YOU NEED TO SUCCEED</span></strong></span></p><ul style=\"list-style-type: square;\"><li style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\">Bachelor&rsquo;s degree in finance, Business Administration, or a related field, preferred</li><li style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\">Minimum of 1-2 years in banking or digital banking and payments operations.</li><li style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\">Basic knowledge of banking regulations.</li><li style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\">Strong analytical, communication, and problem-solving skills.</li><li style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\">Ability to work independently and manage multiple priorities in a fast-paced environment.</li><li style=\"color: rgb(71, 85, 119); font-family: tahoma, sans-serif;\">Ability to use good judgement and be discrete with confidential information.</li></ul><p style=\"text-align: center;\"><span style=\"color: rgb(71, 85, 119);\"><br></span></p><p style=\"text-align: center;\"><span style=\"color: rgb(71, 85, 119);\"><strong><span style=\"font-family: tahoma, sans-serif; font-size: 14px;\">HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER</span></strong></span></p><p style=\"text-align: center;\"><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(71, 85, 119);\"><strong>GOOD CREDIT IS A MUST</strong></span></p><p style=\"text-align: center;\"><strong><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(71, 85, 119);\">CREDIT REPORT IS REQUIRED FOR EMPLOYMENT</span></strong></p><p><br></p></div></div>\n",
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