Deputy General Manager - Process Excellence - Ports & Terminals - Chennai

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    "Title": "Deputy General Manager - Process Excellence - Ports & Terminals - Chennai",
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    "ExternalDescriptionStr": "<figure class=\"table\"><table style=\"border-collapse:collapse;margin-left:-35.45pt;width:531.6pt;\" border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"709\"><tbody><tr style=\"height:38.35pt;\"><td style=\"border:solid windowtext 1.0pt;height:38.35pt;padding:0cm 0cm 0cm 0cm;width:163.05pt;\" width=\"217\" valign=\"top\"><p style=\"line-height:normal;margin-bottom:0cm;text-align:justify;vertical-align:baseline;\"><i><span lang=\"EN-US\"><strong>Job Purpose/Objective</strong></span></i></p></td><td style=\"border-left:none;border:solid windowtext 1.0pt;height:38.35pt;padding:0cm 0cm 0cm 0cm;width:13.0cm;\" width=\"491\" valign=\"top\"><p style=\"text-align:justify;\"><i><span><strong>Provide support to Business Unit, to continuously improve terminal operations and make them more efficient, cost effective and customer-centric</strong></span></i></p><p style=\"text-align:justify;\">&nbsp;</p><p style=\"text-align:justify;\"><i><span><strong>Develop, direct and implement BU operational strategic direction in line with the GOE pillars.</strong></span></i></p><ul style=\"list-style-type:disc;padding-left:51.13px;\"><li><p style=\"text-align:justify;\"><i><span lang=\"EN-GB\"><strong>Leadership &amp; Engagement</strong></span></i></p></li><li><p style=\"text-align:justify;\"><i><span lang=\"EN-GB\"><strong>Performance, Efficiency &amp; Reliability in a Safe Environment</strong></span></i></p></li><li><p style=\"text-align:justify;\"><i><span lang=\"EN-GB\"><strong>Long-Term Strategic View and Continuous Improvement</strong></span></i></p></li></ul><p style=\"text-align:justify;\"><i><span lang=\"EN-GB\"><strong>&nbsp;</strong></span></i></p><p style=\"text-align:justify;\"><i><span lang=\"EN-US\"><strong>The main responsibility of this role is&nbsp;</strong></span><span lang=\"en-AE\"><strong>owning (alongside CEO/COO) the execution and alignment of&nbsp;</strong></span><span lang=\"EN-US\"><strong>Ports &amp; Terminals Lean Business System (</strong></span><span lang=\"en-AE\"><strong>LBS) across business unit</strong></span><span lang=\"EN-US\"><strong>.</strong></span></i></p><p style=\"text-align:justify;\">&nbsp;</p><p style=\"text-align:justify;\"><i><span lang=\"EN-US\"><strong>The LBS program is a strategic transformation initiative to drive process standardization, collaboration and improvement behaviors and tools across DPW Operations, Engineering and HSSE.</strong></span></i></p><p style=\"text-align:justify;\">&nbsp;</p><p style=\"text-align:justify;\"><i><span lang=\"EN-US\"><strong>These activities are related to the successful implementation of lean problem-solving capabilities, process standardization, improvement initiatives, performance, and operational daily management systems, including the development of new ways to collaborate more effectively and efficiently&nbsp;</strong></span></i></p></td></tr><tr style=\"height:63.7pt;\"><td style=\"border-top:none;border:solid windowtext 1.0pt;height:63.7pt;padding:0cm 0cm 0cm 0cm;width:163.05pt;\" width=\"217\" valign=\"top\"><p style=\"line-height:normal;margin-bottom:0cm;text-align:justify;vertical-align:baseline;\"><i><span lang=\"EN-US\"><strong>Key responsibilities</strong></span><span><strong>&nbsp;</strong></span></i></p></td><td style=\"border-bottom:solid windowtext 1.0pt;border-left:none;border-right:solid windowtext 1.0pt;border-top:none;height:63.7pt;padding:0cm 0cm 0cm 0cm;width:13.0cm;\" width=\"491\" valign=\"top\"><p style=\"text-align:justify;\"><span><strong>Operational Excellence &amp; Process Improvement:</strong></span></p><ul style=\"list-style-type:disc;padding-left:48px;\"><li><p style=\"line-height:normal;margin-bottom:3.0pt;margin-right:0cm;margin-top:0cm;tab-stops:list 18.0pt;text-align:justify;\"><span><strong>D</strong></span><span lang=\"en-AE\"><strong>riving cultural change and embedding lean principles into leadership frameworks, shaping long-term operational strategies to foster a culture of continuous improvement.</strong></span></p></li><li><p style=\"line-height:normal;margin-bottom:3.0pt;margin-right:0cm;margin-top:0cm;tab-stops:list 18.0pt;text-align:justify;\"><span lang=\"EN-US\"><strong>Positively coach, influence and actively manage leadership behavioral change according to the principles and practices developed in the LBS program</strong></span></p></li><li><p style=\"line-height:normal;margin-bottom:3.0pt;margin-right:0cm;margin-top:0cm;tab-stops:list 18.0pt;text-align:justify;\"><span lang=\"EN-US\"><strong>Coordinate and drive the local implementation of the LBS elements, including Process Standardization, Daily Management, Lean Academy and Problem Solving/ Improvement activities (Kaizens)</strong></span></p></li><li><p style=\"line-height:normal;margin-bottom:3.0pt;margin-right:0cm;margin-top:0cm;tab-stops:list 18.0pt;text-align:justify;\"><span lang=\"EN-US\"><strong>Take ownership of local implementation activities using defined tools and methodologies where applicable and ensure ongoing coordination of local resources involved in corporation with the BU management.&nbsp;</strong></span></p></li><li><p style=\"line-height:normal;margin-bottom:3.0pt;margin-right:0cm;margin-top:0cm;tab-stops:list 18.0pt;text-align:justify;\"><span lang=\"en-AE\"><strong>Collaborating with regional and global leadership teams to align LBS strategies with business objectives.&nbsp;</strong></span></p></li><li><p style=\"line-height:normal;margin-bottom:3.0pt;margin-right:0cm;margin-top:0cm;tab-stops:list 18.0pt;text-align:justify;\"><span lang=\"en-AE\"><strong>Influencing C-level leaders to ensure long-term integration of lean principles into organizational culture</strong></span></p></li><li><p style=\"line-height:normal;margin-bottom:3.0pt;margin-right:0cm;margin-top:0cm;tab-stops:list 18.0pt;text-align:justify;\"><span lang=\"en-AE\"><strong>Accountable for achieving significant performance improvements, operational excellence, and financial results, and ensuring the delivery of impactful, sustainable results through the LBS program&nbsp;</strong></span></p></li><li><p style=\"line-height:normal;margin-bottom:3.0pt;margin-right:0cm;margin-top:0cm;tab-stops:list 18.0pt;text-align:justify;\"><span lang=\"EN-US\"><strong>Ensure the sustainable implementation of improvements from Daily Management and Strategic Kaizen activities</strong></span></p></li><li><p style=\"line-height:normal;margin-bottom:3.0pt;margin-right:0cm;margin-top:0cm;tab-stops:list 18.0pt;text-align:justify;\"><span lang=\"en-AE\"><strong>Develop and execute a multi-year strategic roadmap to mature LBS initiatives and ensure sustainable improvements.&nbsp;</strong></span></p></li><li><p style=\"line-height:normal;margin-bottom:3.0pt;margin-right:0cm;margin-top:0cm;tab-stops:list 18.0pt;text-align:justify;\"><span lang=\"EN-US\"><strong>L</strong></span><span lang=\"en-AE\"><strong>everage data-driven insights to track performance, optimize operations, and guide continuous improvement initiatives, and foster innovation in lean methodologies to ensure the business is future-proofed</strong></span></p></li></ul><p style=\"text-align:justify;\"><span><strong>General Accountabilities&nbsp;</strong></span></p><ul style=\"list-style-type:disc;\"><li><p style=\"text-align:justify;\"><span><strong>Build a strong team (where necessary) by attracting &amp; retaining talent, leading, coaching, mentoring &amp; supporting all direct reports, and recommend their remuneration.&nbsp;</strong></span></p></li><li><p style=\"text-align:justify;\"><span><strong>Create an environment that is supportive of learning, training and developing team’s competencies. Must be able to convey feedback in a positive or constructive way.&nbsp;</strong></span></p></li><li><p style=\"text-align:justify;\"><span><strong>Drive, recognize and reward BU team’s process improvement performance, providing them with guidance for further improvement.</strong></span></p></li><li><p style=\"text-align:justify;\"><span><strong>Encourage open dialogue and communication so that activities run consistently smoothly.</strong></span></p></li><li><p style=\"text-align:justify;\"><span><strong>Reinforce DPW culture, values &amp; reputation &amp; ensure compliance with DPW policies.</strong></span></p></li></ul><p style=\"text-align:justify;\"><span><strong>Other</strong></span></p><ul style=\"list-style-type:disc;\"><li style=\"color:black;line-height:normal;margin-bottom:3.0pt;\"><p style=\"text-align:justify;\"><span lang=\"EN-US\"><strong>Act as an ambassador for DP World always when working; promoting and demonstrating positive behaviors in harmony with DP World’s Principles, values, and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies</strong></span></p></li></ul><p style=\"line-height:115%;margin:0cm 0cm 0cm 18.0pt;text-align:justify;\">&nbsp;</p></td></tr><tr style=\"height:14.3pt;\"><td style=\"background-color:#365F91;border-top:none;border:solid windowtext 1.0pt;height:14.3pt;padding:0cm 0cm 0cm 0cm;width:531.6pt;\" colspan=\"2\" width=\"709\" valign=\"top\"><p style=\"line-height:normal;margin-bottom:0cm;text-align:justify;vertical-align:baseline;\"><span style=\"color:white;\"><i><span lang=\"EN-US\"><strong>QUALIFICATIONS &amp; COMPETENCIES</strong></span><strong>&nbsp;</strong></i></span></p></td></tr><tr style=\"height:15.0pt;\"><td style=\"border-top:none;border:solid windowtext 1.0pt;height:15.0pt;padding:0cm 0cm 0cm 0cm;width:163.05pt;\" width=\"217\" valign=\"top\"><p style=\"text-align:justify;vertical-align:baseline;\"><i><span lang=\"EN-US\"><strong>Skills and Competencies</strong></span></i></p></td><td style=\"border-bottom:solid windowtext 1.0pt;border-left:none;border-right:solid windowtext 1.0pt;border-top:none;height:15.0pt;padding:0cm 0cm 0cm 0cm;width:13.0cm;\" width=\"491\" valign=\"top\"><ul style=\"list-style-type:square;padding-left:96px;\"><li><p style=\"tab-stops:14.85pt;text-align:justify;\"><span style=\"color:black;\"><strong>At least 5-8 years of experience in lean training or a Continuous Improvement deployment role</strong></span></p><ul style=\"list-style-type:square;padding-left:0px;\"><li><p style=\"tab-stops:14.85pt;text-align:justify;\"><span style=\"color:black;\"><strong>Open and embracing of change and change management.</strong></span></p></li><li><p style=\"tab-stops:14.85pt;text-align:justify;\"><span style=\"color:black;\"><strong>Lean, Six Sigma and/or Project Management certification&nbsp;</strong></span></p></li><li><p style=\"tab-stops:14.85pt;text-align:justify;\"><span style=\"color:black;\"><strong>Good presentation and facilitation skills</strong></span></p></li><li><p style=\"tab-stops:14.85pt;text-align:justify;\"><span style=\"color:black;\"><strong>Ability to challenge, mentor and coach senior leaders&nbsp;</strong></span></p></li><li><p style=\"tab-stops:14.85pt;text-align:justify;\"><span style=\"color:black;\"><strong>Strong change management and interpersonal skills, able to focus on business impact and change in behavior for the new ways of working and thinking&nbsp;</strong></span></p></li><li><p style=\"tab-stops:14.85pt;text-align:justify;\"><span style=\"color:black;\"><strong>Ability to drive implementation of new processes and support the organizational changes</strong></span></p></li><li><p style=\"tab-stops:14.85pt;text-align:justify;\"><span style=\"color:black;\"><strong>Ability to communicate at all levels across the local organization and guide them toward the local achievements</strong></span></p></li><li><p style=\"tab-stops:14.85pt;text-align:justify;\"><span style=\"color:black;\"><strong>Effective negotiation and conflict resolution skills</strong></span></p></li><li><p style=\"tab-stops:14.85pt;text-align:justify;\"><span style=\"color:black;\"><strong>Good workshop facilitation skills, with the ability to adapt to local cultural differences</strong></span></p></li><li><p style=\"tab-stops:14.85pt;text-align:justify;\"><span style=\"color:black;\"><strong>Results driven with a strong analytical and problem-solving skill set</strong></span></p></li><li><p style=\"tab-stops:14.85pt;text-align:justify;\"><span style=\"color:black;\"><strong>Open minded, positive attitude and high drive to succeed and break through barriers</strong></span></p></li><li><p style=\"tab-stops:14.85pt;text-align:justify;\"><span style=\"color:black;\"><strong>Ability to perceive situations from different perspectives</strong></span></p></li><li><p style=\"tab-stops:14.85pt;text-align:justify;\"><span style=\"color:black;\"><strong>Clear, persuasive and collaborative communication &amp; influencing skills</strong></span></p></li><li><p style=\"tab-stops:14.85pt;text-align:justify;\"><span style=\"color:black;\"><strong>Proactively addressing problems jointly with stakeholders before they grow acute</strong></span></p></li><li><p style=\"tab-stops:14.85pt;text-align:justify;\"><span style=\"color:black;\"><strong>Experience with working in virtual project team and working with external consultants is also preferred</strong></span></p></li></ul></li></ul></td></tr><tr style=\"height:15.0pt;\"><td style=\"border-top:none;border:solid windowtext 1.0pt;height:15.0pt;padding:0cm 0cm 0cm 0cm;width:163.05pt;\" width=\"217\" valign=\"top\"><p style=\"text-align:justify;vertical-align:baseline;\"><i><span lang=\"EN-US\"><strong>Stakeholder&nbsp;</strong></span></i></p></td><td style=\"border-bottom:solid windowtext 1.0pt;border-left:none;border-right:solid windowtext 1.0pt;border-top:none;height:15.0pt;padding:0cm 0cm 0cm 0cm;width:13.0cm;\" width=\"491\" valign=\"top\"><p style=\"background-color:white;line-height:normal;margin-bottom:0cm;text-align:justify;vertical-align:baseline;\"><span style=\"color:black;\"><span lang=\"EN-US\"><strong>Internal : DPW Regional Office and DPW Head Office - Progress and update meetings</strong></span></span></p><p style=\"background-color:white;line-height:normal;margin-bottom:0cm;text-align:justify;vertical-align:baseline;\"><span style=\"color:black;\"><span lang=\"EN-US\"><strong>External :&nbsp;Partners / Vendors - Project solution assistance</strong></span></span></p></td></tr><tr style=\"height:18.8pt;\"><td style=\"border-bottom:none;border-left:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;border-top:none;height:18.8pt;padding:0cm 0cm 0cm 0cm;width:163.05pt;\" width=\"217\" valign=\"top\"><ul style=\"list-style-type:disc;padding-left:24px;\"><li><p style=\"background-color:white;text-align:justify;vertical-align:baseline;\"><span style=\"color:black;\"><i><span lang=\"EN-US\"><strong>Educational Qualification (min)</strong></span></i></span></p></li></ul></td><td style=\"border-right:solid windowtext 1.0pt;border:none;height:18.8pt;padding:0cm 0cm 0cm 0cm;width:13.0cm;\" width=\"491\" valign=\"top\"><ul style=\"list-style-type:disc;padding-left:24px;\"><li><p style=\"line-height:normal;margin-bottom:0cm;margin-right:0cm;margin-top:0cm;\"><i><span><strong>Bachelors degree&nbsp;</strong></span></i></p></li></ul><p style=\"background-color:white;line-height:normal;margin-bottom:0cm;text-align:justify;vertical-align:baseline;\">&nbsp;</p></td></tr><tr style=\"height:14.85pt;\"><td style=\"border-bottom:none;border-left:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;border-top:none;height:14.85pt;padding:0cm 0cm 0cm 0cm;width:163.05pt;\" width=\"217\" valign=\"top\"><ul style=\"list-style-type:disc;padding-left:24px;\"><li><p style=\"background-color:white;text-align:justify;vertical-align:baseline;\"><span style=\"color:black;\"><i><span lang=\"EN-US\"><strong>Preferred Certifications if any</strong></span></i></span></p></li></ul></td><td style=\"border-right:solid windowtext 1.0pt;border:none;height:14.85pt;padding:0cm 0cm 0cm 0cm;width:13.0cm;\" width=\"491\" valign=\"top\"><p style=\"background-color:white;line-height:normal;margin-bottom:0cm;text-align:justify;vertical-align:baseline;\"><span style=\"color:black;\"><i><span lang=\"EN-US\"><strong>&nbsp;-</strong></span></i></span></p><p style=\"background-color:white;line-height:normal;margin-bottom:0cm;text-align:justify;vertical-align:baseline;\">&nbsp;</p></td></tr><tr style=\"height:27.8pt;\"><td style=\"border-bottom:none;border-left:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;border-top:none;height:27.8pt;padding:0cm 0cm 0cm 0cm;width:163.05pt;\" width=\"217\" valign=\"top\"><ul style=\"list-style-type:disc;padding-left:24px;\"><li><p style=\"text-align:justify;vertical-align:baseline;\"><i><span lang=\"EN-US\"><strong>Range/ Min no of years - of overall Experience required&nbsp;</strong></span></i></p><p style=\"text-align:justify;vertical-align:baseline;\">&nbsp;</p></li></ul></td><td style=\"border-right:solid windowtext 1.0pt;border:none;height:27.8pt;padding:0cm 0cm 0cm 0cm;width:13.0cm;\" width=\"491\" valign=\"top\"><p style=\"tab-stops:14.85pt;text-align:justify;\"><span style=\"color:black;\"><strong>- Overall 7-14 years of experience out of which minimum 5 years into Lean projects.</strong></span></p><p style=\"margin-left:72.0pt;tab-stops:14.85pt;text-align:justify;\">&nbsp;</p></td></tr><tr style=\"height:29.95pt;\"><td style=\"border-top:none;border:solid windowtext 1.0pt;height:29.95pt;padding:0cm 0cm 0cm 0cm;width:163.05pt;\" width=\"217\" valign=\"top\"><ul style=\"list-style-type:disc;padding-left:24px;\"><li><p style=\"text-align:justify;vertical-align:baseline;\"><i><span lang=\"EN-US\"><strong>Min no of years of Industry specific experience required, if any &amp; the&nbsp;</strong></span><span><strong>industry type</strong></span></i></p><p style=\"text-align:justify;vertical-align:baseline;\">&nbsp;</p></li></ul></td><td style=\"border-bottom:solid windowtext 1.0pt;border-left:none;border-right:solid windowtext 1.0pt;border-top:none;height:29.95pt;padding:0cm 0cm 0cm 0cm;width:13.0cm;\" width=\"491\" valign=\"top\"><p style=\"background-color:white;text-align:justify;vertical-align:baseline;\"><span style=\"color:black;\"><strong>- 7-14 years’ experience within container terminal operations or Engineering out of which minimum 5 years into Lean projects</strong></span></p></td></tr></tbody></table></figure>",
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