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HomeCompaniesBet3651Customer Service Advisor

Customer Service Advisor

Bet3651 · Marlton, New Jersey, United States · Active · $24–$25 / hour · SmartRecruiters

Job facts

FieldValue
CompanyBet3651
TitleCustomer Service Advisor
Normalized title-
Department / teamEnglish Customer Services (New Jersey)
LocationMarlton, NJ, United States
Work model-
Employment typeFull Time
Salary$24–$25 / hour
Statusactive
ATS providerSmartRecruiters
Posted / first seen2026-05-22 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-04

Related slices

PageWhat it containsOpen
Company jobsActive postings from Bet3651.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through SmartRecruiters.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Marlton.Open
Department jobsActive postings in English Customer Services (New Jersey).Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyBet3651
Sourceb56c6353-933a-40e6-89d4-3fe5e07c5b06
ATS providerSmartRecruiters

Description

At bet365, we're one of the world's leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide. Interested in a career in an exciting and high growth industry? Join the Customer Service department in Marlton! We are currently hiring Customer Service Advisors to start on  June 22nd. We are seeking passionate customer service champions, excited to be part of one of the world's leading online gambling companies. This is not just a job; it is a career opportunity where your growth is a priority from day one, supported by our industry-leading 8-week training program. This foundation serves our promote-from-within culture and the various growth opportunities that our employees enjoy. This full-time position follows a flexible pattern designed around the North American sports calendar (evenings, weekends, and holidays) with a rotation to ensure an even schedule. With a starting wage of $23.76 per hour, pay increases to $24.66 post-training. Additional benefits include Company-paid healthcare for employees, annual bonus, 401(k) with Company match, and 33 paid days off. bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Tech-savvy, with the ability to work with various technologies to investigate, communicate and resolve customer inquiries. Exceptional communication skills, both written and verbal. Active listener, with the ability to understand customer needs and provide tailored support. Customer-centric with a passion for delivering outstanding service. Eagerness to expand personal knowledge and skills. Meticulous attention to detail to ensure accuracy. Ability to multitask efficiently in a fast-paced environment. Creative problem-solving capabilities to resolve challenges independently. Strong individual and team collaboration skills. Maintain compliance with individual licensing requirements according to regulations. Ensuring every customer interaction is positive and memorable. Using internal tools to investigate and resolve customer inquiries, coordinating with various departments and escalating issues within the Customer Service department as needed. Engaging with customers through live chat, telephone, and email, ensuring clear and efficient communication. Resolving customer requests and complaints promptly and courteously. Assisting in support of various internal efforts that improve how customers perceive our platform and services. Demonstrating a thorough understanding of policies, procedures, and licensing requirements to provide accurate information. Promoting and advocating for responsible gambling practices among customers. bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Full job record

Job ID29e3741f1d9fb280e1f9a57c99ed09f1c5fb4800
Org IDe2a0a037-8c39-4191-815d-0eac17804aa1
Source IDb56c6353-933a-40e6-89d4-3fe5e07c5b06
Board IDb56c6353-933a-40e6-89d4-3fe5e07c5b06
Providersmartrecruiters
Provider Job Key744000127884217
TitleCustomer Service Advisor
Normalized Title
Statusactive
Activeyes
Location TextMarlton, New Jersey, United States
DepartmentEnglish Customer Services (New Jersey)
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionNJ
CityMarlton
Salary RawUSD 23.76-24.66 hour
Salary Min23.76
Salary Max24.66
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://jobs.smartrecruiters.com/Bet3651/744000127884217-customer-service-advisor
Apply URLhttps://jobs.smartrecruiters.com/Bet3651/744000127884217-customer-service-advisor?oga=true
First Seen At2026-05-31 17:43:29Z
Last Seen At2026-06-04 12:06:44Z
Last Checked At2026-06-04 12:06:44Z
Last Changed At2026-05-31 17:43:29Z
Inactive At
Source Posted At2026-05-22 12:40:17Z
Source Updated At
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=smartrecruiters/board=bet3651/date=2026-06-04/2026-06-04T12-06-40-778Z-a4bd2127c0e64e0462e07ce309feabec43a355c03d8103cdaaf432d57866c397.json
Event Fields
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  "last_changed_at": "2026-05-31T17:43:29.396Z",
  "active_status": "active"
}
Parsed Structured
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  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
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          "text": "<p>At bet365, we're one of the world's leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.</p><p>We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide.</p>",
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