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Client Onboarding Coordinator

Ed9eb938 98c0 474a Beeb Ae5497b8e045 19000101 000001 · AVENTURA, FL, US, AVENTURA, FL · Active · $24–$25 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyEd9eb938 98c0 474a Beeb Ae5497b8e045 19000101 000001
TitleClient Onboarding Coordinator
Normalized title-
Department / team-
LocationAVENTURA, FL, United States
Work model-
Employment typeFull Time
Salary$24–$25 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-18 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from Ed9eb938 98c0 474a Beeb Ae5497b8e045 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in AVENTURA.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEd9eb938 98c0 474a Beeb Ae5497b8e045 19000101 000001
Source86129ab6-6f66-45dc-b2c5-16cf3d5d2521
ATS providerADP Workforce Now Recruiting

Description

Overview The Mentor Program Coordinator is responsible for ensuring a seamless and structured onboarding experience for new corporate clients entering the mentoring ecosystem. In a fast-paced, mission-driven environment, this role plays a critical part in transitioning clients from point of sale to active participation with clarity, confidence, and operational precision. You will serve as a central liaison between Sales, Finance, Coaching, Platform, and Community teams—ensuring clients are activated efficiently, matched appropriately with mentors, and supported throughout the early stages of engagement. This role requires strong organization, proactive communication, and the ability to manage multiple workflows while maintaining a client-first mindset. Your performance directly impacts client retention, mentor utilization, program satisfaction, and long-term revenue continuity. Key Responsibilities Client Onboarding & Program Activation Contact new corporate clients within 24 business hours to schedule onboarding sessions. Manage onboarding calendars to ensure efficient scheduling and seamless transitions. Conduct structured onboarding calls that clearly outline expectations, program structure, and next steps. Submit platform access forms for clients requiring system reinstatement (e.g., CEO access). Attend 7-Figure and Thursday Mentorship calls to stay aligned with program updates and action items. Mentor Allocation & Program Coordination Track mentor allocations to ensure clients are matched within 24–48 business hours. Assign advocacy calls to available mentoring agents based on calendar capacity. Follow up on unresponsive clients to restore communication and maintain engagement. Ensure smooth coordination between clients and mentors during program initiation. Account Oversight & Retention Monitoring Monitor client accounts to confirm active enrollment and payment status. Notify appropriate teams of payment discrepancies or accounts requiring follow-up. Inform Coaching and Mentoring teams when chargebacks occur to pause services immediately. Track and manage client pause requests, ensuring timely reactivation of mentoring services. Maintain accurate opportunity sheets and renewal tracking documentation. Flag clients nearing renewal and coordinate follow-up efforts to support retention and revenue continuity. Inbound Support & Workflow Management Sort and prioritize incoming Zendesk communications, escalating urgent matters appropriately. Ensure client inquiries are handled promptly and documented accurately. Maintain clear communication across departments regarding client status updates and action items. Cross-Department Collaboration Partner with Sales, Finance, Coaching, Platform, and Community/Event teams to ensure seamless service delivery. Coordinate with Community and Events teams to identify high-performing clients suitable for testimonials or success stories. Communicate recurring client trends or operational inefficiencies to leadership for process improvement. Client Experience & Conflict Resolution De-escalate client concerns with professionalism and empathy. Provide clear, structured, and solution-oriented communication throughout onboarding and program coordination. Exercise sound judgment when balancing company policy with client satisfaction. Qualifications Experience Experience in client relations, program coordination, onboarding, or customer support roles. Presentation or onboarding facilitation experience preferred. Exposure to mentoring, coaching, or sales-support environments is beneficial. Skills & Competencies Strong written and verbal communication skills. Professional phone presence and confident client engagement ability. Ability to manage multiple workflows and competing priorities effectively. Strong organizational discipline and follow-through. Competent problem-solving skills with sound judgment. Technical aptitude and ability to learn internal systems quickly. Proficiency in Google Workspace (Drive, Sheets, Docs). Experience with HubSpot or other CRM platforms preferred. Working knowledge of Microsoft Office, Google Suite, and Mac operating systems. Typing speed of approximately 40+ words per minute. Personal Attributes Positive, service-oriented mindset aligned with a growth-driven culture. Calm and composed under pressure. Detail-oriented and highly accountable. Proactive communicator who drives clarity across teams. Team-oriented with strong cross-functional collaboration skills. Success in This Role Clients are onboarded within established service timelines. Mentor assignments occur promptly and accurately. Payment and renewal issues are identified early and addressed proactively. Zendesk inquiries are resolved efficiently with strong documentation. Client engagement remains strong due to structured onboarding and consistent follow-up. Why This Role Stands Out Direct impact on mentor utilization, client activation, and retention. Cross-functional visibility across Sales, Finance, Coaching, and Events teams. Opportunity to influence revenue continuity and client success outcomes. Clear growth pathway within Client Relations, Program Management, or Operations leadership. 10X TOTAL REWARDS We offer a comprehensive benefits package for full-time employees that includes: Medical, dental, and vision for employees and their dependents Paid Time Off policy that increases based on tenure with the company Employee Assistance Program through Mutual of Omaha 401k with company match Pet Insurance through MetLife for your 10X pets Company Paid Employee wellness initiatives through BeyondMed Professional Development through Continued Education: we provide team members complete access to our range of educational resources valued at over $250,000 in areas such as Sales, Operations, People, Finance and Marketing Uncapped Commission Potential: all team members have the opportunity to sell our Products/Services (and are trained on how to do so) COMMITMENT TO DIVERSITY As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce Grant Cardone Enterprises recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners. If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to [email protected] . Already a Grant Cardone Enterprises candidate? Please connect directly with your recruiter to discuss this opportunity.

Full job record

Job ID29da56e67073ea7d9992df1f01aa4334a46e7975
Org IDe90a5e1d-fdc9-480b-9c21-eb71f4cf0b4b
Source ID86129ab6-6f66-45dc-b2c5-16cf3d5d2521
Board ID86129ab6-6f66-45dc-b2c5-16cf3d5d2521
Provideradp_workforcenow
Provider Job Key584755
TitleClient Onboarding Coordinator
Normalized Title—
Statusactive
Activeyes
Location TextAVENTURA, FL, US, AVENTURA, FL
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionFL
CityAVENTURA
Salary Raw24 To 25 (USD) Hourly
Salary Min24
Salary Max25
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ed9eb938-98c0-474a-beeb-ae5497b8e045&ccId=19000101_000001&lang=en_US&type=JS&jobId=584755&jwId=9202807308112_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ed9eb938-98c0-474a-beeb-ae5497b8e045&ccId=19000101_000001&lang=en_US&type=JS&jobId=584755&jwId=9202807308112_1
First Seen At2026-05-31 18:41:12Z
Last Seen At2026-06-06 13:25:23Z
Last Checked At2026-06-06 13:25:23Z
Last Changed At2026-06-06 13:25:23Z
Inactive At—
Source Posted At2026-05-18 17:30:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><p><br></p><h2 dir=\"ltr\" style=\"line-height:1.38;margin-top:18pt;margin-bottom:4pt;\" data-pasted=\"true\"><span style=\"font-size:17pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Overview</span></h2><p dir=\"ltr\" style=\"line-height:1.38;margin-top:12pt;margin-bottom:12pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">The Mentor Program Coordinator is responsible for ensuring a seamless and structured onboarding experience for new corporate clients entering the mentoring ecosystem. In a fast-paced, mission-driven environment, this role plays a critical part in transitioning clients from point of sale to active participation with clarity, confidence, and operational precision.</span></p><p dir=\"ltr\" style=\"line-height:1.38;margin-top:12pt;margin-bottom:12pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">You will serve as a central liaison between Sales, Finance, Coaching, Platform, and Community teams&mdash;ensuring clients are activated efficiently, matched appropriately with mentors, and supported throughout the early stages of engagement. This role requires strong organization, proactive communication, and the ability to manage multiple workflows while maintaining a client-first mindset.</span></p><p dir=\"ltr\" style=\"line-height:1.38;margin-top:12pt;margin-bottom:12pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Your performance directly impacts client retention, mentor utilization, program satisfaction, and long-term revenue continuity.</span></p><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><br></p><hr><p><br></p><h2 dir=\"ltr\" style=\"line-height:1.38;margin-top:18pt;margin-bottom:4pt;\"><span style=\"font-size:17pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Key Responsibilities</span></h2><h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:14pt;margin-bottom:4pt;\"><span style=\"font-size:13pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Client Onboarding &amp; Program Activation</span></h3><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:12pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Contact new corporate clients within 24 business hours to schedule onboarding sessions.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Manage onboarding calendars to ensure efficient scheduling and seamless transitions.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Conduct structured onboarding calls that clearly outline expectations, program structure, and next steps.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Submit platform access forms for clients requiring system reinstatement (e.g., CEO access).</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:12pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Attend 7-Figure and Thursday Mentorship calls to stay aligned with program updates and action items.</span><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br><br></span></p></li></ul><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><br></p><hr><p><br></p><h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:14pt;margin-bottom:4pt;\"><span style=\"font-size:13pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Mentor Allocation &amp; Program Coordination</span></h3><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:12pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Track mentor allocations to ensure clients are matched within 24&ndash;48 business hours.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Assign advocacy calls to available mentoring agents based on calendar capacity.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Follow up on unresponsive clients to restore communication and maintain engagement.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:12pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Ensure smooth coordination between clients and mentors during program initiation.</span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br><br></span></p></li></ul><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><br></p><hr><p><br></p><h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:14pt;margin-bottom:4pt;\"><span style=\"font-size:13pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Account Oversight &amp; Retention Monitoring</span></h3><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:12pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Monitor client accounts to confirm active enrollment and payment status.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Notify appropriate teams of payment discrepancies or accounts requiring follow-up.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Inform Coaching and Mentoring teams when chargebacks occur to pause services immediately.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Track and manage client pause requests, ensuring timely reactivation of mentoring services.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Maintain accurate opportunity sheets and renewal tracking documentation.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:12pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Flag clients nearing renewal and coordinate follow-up efforts to support retention and revenue continuity.</span><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br><br></span></p></li></ul><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><br></p><hr><p><br></p><h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:14pt;margin-bottom:4pt;\"><span style=\"font-size:13pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Inbound Support &amp; Workflow Management</span></h3><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:12pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Sort and prioritize incoming Zendesk communications, escalating urgent matters appropriately.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Ensure client inquiries are handled promptly and documented accurately.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:12pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Maintain clear communication across departments regarding client status updates and action items.</span><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br><br></span></p></li></ul><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><br></p><hr><p><br></p><h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:14pt;margin-bottom:4pt;\"><span style=\"font-size:13pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Cross-Department Collaboration</span></h3><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:12pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Partner with Sales, Finance, Coaching, Platform, and Community/Event teams to ensure seamless service delivery.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Coordinate with Community and Events teams to identify high-performing clients suitable for testimonials or success stories.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:12pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Communicate recurring client trends or operational inefficiencies to leadership for process improvement.</span><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br><br></span></p></li></ul><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><br></p><hr><p><br></p><h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:14pt;margin-bottom:4pt;\"><span style=\"font-size:13pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Client Experience &amp; Conflict Resolution</span></h3><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:12pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">De-escalate client concerns with professionalism and empathy.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Provide clear, structured, and solution-oriented communication throughout onboarding and program coordination.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:12pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Exercise sound judgment when balancing company policy with client satisfaction.</span><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br><br></span></p></li></ul><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><br></p><hr><p><br></p><h2 dir=\"ltr\" style=\"line-height:1.38;margin-top:18pt;margin-bottom:4pt;\"><span style=\"font-size:17pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Qualifications</span></h2><h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:14pt;margin-bottom:4pt;\"><span style=\"font-size:13pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Experience</span></h3><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:12pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Experience in client relations, program coordination, onboarding, or customer support roles.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Presentation or onboarding facilitation experience preferred.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:12pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Exposure to mentoring, coaching, or sales-support environments is beneficial.</span><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br><br></span></p></li></ul><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><br></p><hr><p><br></p><h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:14pt;margin-bottom:4pt;\"><span style=\"font-size:13pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Skills &amp; Competencies</span></h3><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:12pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Strong written and verbal communication skills.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Professional phone presence and confident client engagement ability.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Ability to manage multiple workflows and competing priorities effectively.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Strong organizational discipline and follow-through.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Competent problem-solving skills with sound judgment.</span><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br><br></span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Technical aptitude and ability to learn internal systems quickly.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Proficiency in Google Workspace (Drive, Sheets, Docs).</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Experience with HubSpot or other CRM platforms preferred.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Working knowledge of Microsoft Office, Google Suite, and Mac operating systems.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:12pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Typing speed of approximately 40+ words per minute.</span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br><br></span></p></li></ul><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><br></p><hr><p><br></p><h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:14pt;margin-bottom:4pt;\"><span style=\"font-size:13pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Personal Attributes</span></h3><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:12pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Positive, service-oriented mindset aligned with a growth-driven culture.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Calm and composed under pressure.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Detail-oriented and highly accountable.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Proactive communicator who drives clarity across teams.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:12pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Team-oriented with strong cross-functional collaboration skills.</span><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br><br></span></p></li></ul><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><br></p><hr><p><br></p><h2 dir=\"ltr\" style=\"line-height:1.38;margin-top:18pt;margin-bottom:4pt;\"><span style=\"font-size:17pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Success in This Role</span></h2><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:12pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Clients are onboarded within established service timelines.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Mentor assignments occur promptly and accurately.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Payment and renewal issues are identified early and addressed proactively.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Zendesk inquiries are resolved efficiently with strong documentation.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:12pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Client engagement remains strong due to structured onboarding and consistent follow-up.</span><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br><br></span></p></li></ul><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><br></p><hr><p><br></p><h2 dir=\"ltr\" style=\"line-height:1.38;margin-top:18pt;margin-bottom:4pt;\"><span style=\"font-size:17pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Why This Role Stands Out</span></h2><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:12pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Direct impact on mentor utilization, client activation, and retention.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Cross-functional visibility across Sales, Finance, Coaching, and Events teams.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10pt;font-family: initial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:12pt;\"><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Opportunity to influence revenue continuity and client success outcomes.</span></p></li></ul><p><span style=\"font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Clear growth pathway within Client Relations, Program Management, or Operations leadership.</span></p><p><br></p><p style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25;\" data-pasted=\"true\"><span style=\"box-sizing: border-box; font-weight: 700;\">10X TOTAL REWARDS<br style=\"box-sizing: border-box;\">&nbsp;<br style=\"box-sizing: border-box;\"></span>We offer a comprehensive benefits package for full-time employees that includes:</p><ul type=\"disc\" style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; box-sizing: border-box;\"><li style=\"margin-left: 15px; box-sizing: border-box;\">Medical, dental, and vision for employees and their dependents</li><li style=\"margin-left: 15px; box-sizing: border-box;\">Paid Time Off policy that increases based on tenure with the company</li><li style=\"margin-left: 15px; box-sizing: border-box;\">Employee Assistance Program through Mutual of Omaha</li><li style=\"margin-left: 15px; box-sizing: border-box;\">401k&nbsp;with company match</li><li style=\"margin-left: 15px; box-sizing: border-box;\">Pet Insurance through MetLife for your 10X pets&nbsp;</li><li style=\"margin-left: 15px; box-sizing: border-box;\">Company Paid Employee wellness initiatives through BeyondMed</li><li style=\"margin-left: 15px; box-sizing: border-box;\">Professional Development through Continued Education: we provide team members complete access to our range of educational resources valued at over $250,000 in areas such as Sales, Operations, People, Finance and Marketing</li><li style=\"margin-left: 15px; box-sizing: border-box;\">Uncapped Commission Potential: all team members have the opportunity to sell our Products/Services (and are trained on how to do so)</li></ul><p style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25;\"><br style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-weight: 700;\">COMMITMENT TO DIVERSITY</span></p><p style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25;\">As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce Grant Cardone Enterprises recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.<br style=\"box-sizing: border-box;\">If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to&nbsp;<a href=\"mailto:[email protected]\" target=\"_blank\" style=\"color: rgb(17, 85, 204);\">[email protected]</a>. Already a Grant Cardone Enterprises candidate? Please connect directly with your recruiter to discuss this opportunity.</p><p><br></p></div></div></div></div>\n",
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