Tactical Services Lead

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    "jobShift": "4 on 4 off",
    "jobTitle": "Tactical Services Lead",
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    "description": "<div>\n<p style=\"text-align:start\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\"><strong><span style=\"color:black\">Summary and Objective&nbsp;</span></strong></span></span></span></p>\n\n<p style=\"text-align:start\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"color:black\">The Tactical Services Lead is responsible for the tactical service team&rsquo;s execution of each of our members and charter client flights each day along with service setup of the next day&rsquo;s flights. The Tactical Service Lead is responsible for the Tactical Service Representative on staff that day as well to ensure that all flights are receiving exceptional service.</span></span></span></span></p>\n\n<p style=\"text-align:start\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><strong><span style=\"color:black\">Essential Functions</span></strong></span></span></span></p>\n\n<p style=\"text-align:start\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><em><span style=\"color:black\">Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.</span></em></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Provide the highest level of services for all fractional, jet card, owner, consumer, managed aircraft owners and charter clients in the daily flight schedule.</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Utilize expert knowledge of potential operational impacts as well as company products, programs, fleets and internal processes to provide clients with optimal trip solutions.</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Collaborate with Operations Command Center team members (Duty Manager, Scheduling, Crew Scheduling, Dispatch) and Experience Concierge and Member Services team to ensure day-of flights are executed successfully along with the setup of the next morning&rsquo;s flights.</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Manage own portfolio of flights each day as well as be the first point of escalation for Tactical Services Specialists.</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Supervise Specialists team to continue to fine tune best practices for our membership.</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Proactively follow each assigned flight to discover potential issues that may affect our customers such as weather, traffic and ATC delays.</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Provide timely updates to any flight when could be or is suffering from an operational issue.</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Exemplary communication, including impeccable phone conversation skills as well as written communications supporting all our customer types.</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Ability to provide consistent professional communication in deescalating high intensity situations.</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Efficient time management and organizational skills and the ability to productively manage the needs of the business and correspondence with clients.</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Keep abreast of best practices and promotional trends.</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Continuously improve through feedback.</span></span></span></li>\n</ul>\n\n<p style=\"text-align:start\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><strong><span style=\"color:black\">Skills and Abilities</span></strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Interpersonal skills with an emphasis on strong communication skills in both oral and written forms</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Ability to manage and provide critical feedback to team members daily</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Effective time management&nbsp;</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Attention to detail</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Focus on excellence</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Adaptability</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Professionalism in hard conversations</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Prioritizing, time management and organizational skills</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Great relationship management skills and openness to feedback</span></span></span></li>\n</ul>\n\n<p style=\"text-align:start\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><strong><span style=\"color:black\">Other Cognitive Processing</span></strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Problem finding and solving</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Multi-tasking</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Detail orientation</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Reasoning and connecting ideas</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Adept quick learning&nbsp;</span></span></span></li>\n</ul>\n\n<p style=\"text-align:start\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><strong><span style=\"color:black\">Competencies</span></strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Microsoft Office Suites&nbsp;</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Airtable or similar web-based productivity tools &amp; CRMs</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">FlightAware or similar flight following programs</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Call center &amp; phone functionality</span></span></span></li>\n</ul>\n\n<p style=\"text-align:start\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><strong><span style=\"color:black\">Supervisory Responsibilities</span></strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Managing daily Tactical Services Specialists team</span></span></span></li>\n</ul>\n\n<p style=\"text-align:start\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><strong><span style=\"background-color:white\"><span style=\"color:black\">Work Environment</span></span></strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\"><span style=\"background-color:white\">Indoor office environment</span></span></span></span></li>\n</ul>\n\n<p style=\"text-align:start\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><strong><span style=\"color:black\">Physical Demands</span></strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Ability to read, comprehend, and speak English clearly&nbsp;</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Adequate hearing ability for engaging in verbal communication</span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\">Ability to sit, stand, and walk for extended periods&nbsp;&nbsp;</span></span></span></li>\n</ul>\n\n<p style=\"text-align:start\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><strong><span style=\"color:black\">Dress Code and Uniform</span></strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\"><span style=\"background-color:white\">Well-groomed appearance</span></span></span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\"><span style=\"background-color:white\">Adherence to department dress code</span></span></span></span></li>\n</ul>\n\n<p style=\"text-align:start\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><strong><span style=\"background-color:white\"><span style=\"color:black\">Travel Required</span></span></strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:black\"><span style=\"background-color:white\">Less than 5% &nbsp;</span></span></span></span></li>\n</ul>\n\n<p style=\"text-align:start\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><strong><span style=\"color:black\">EEO Statement&nbsp;</span></strong></span></span></span></p>\n\n<p style=\"text-align:start\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"color:black\">flyExclusive does not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity.&nbsp;</span></span></span></span></p>\n\n<p style=\"text-align:start\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><strong><span style=\"color:black\">Other Duties</span></strong></span></span></span></p>\n\n<p style=\"text-align:start\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"color:black\">Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</span></span></span></span></p>\n</div>\n",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Tactical Services Lead\",\"identifier\":\"J0YA49190791\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/91989CEA70627F35DBDEA57AC03E0A2B/jobs/190791\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=91989CEA70627F35DBDEA57AC03E0A2B\",\"datePosted\":\"2025-12-18\",\"description\":\"Job DetailsJob Location: Raleigh, NC  - Raleigh , NC 27609Position Type: Full TimeJob Shift: 4 on 4 off\\nSummary and Objective&nbsp;\\n\\nThe Tactical Services Lead is responsible for the tactical service team&rsquo;s execution of each of our members and charter client flights each day along with service setup of the next day&rsquo;s flights. The Tactical Service Lead is responsible for the Tactical Service Representative on staff that day as well to ensure that all flights are receiving exceptional service.\\n\\nEssential Functions\\n\\nReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.\\n\\n\\n\\tProvide the highest level of services for all fractional, jet card, owner, consumer, managed aircraft owners and charter clients in the daily flight schedule.\\n\\tUtilize expert knowledge of potential operational impacts as well as company products, programs, fleets and internal processes to provide clients with optimal trip solutions.\\n\\tCollaborate with Operations Command Center team members (Duty Manager, Scheduling, Crew Scheduling, Dispatch) and Experience Concierge and Member Services team to ensure day-of flights are executed successfully along with the setup of the next morning&rsquo;s flights.\\n\\tManage own portfolio of flights each day as well as be the first point of escalation for Tactical Services Specialists.\\n\\tSupervise Specialists team to continue to fine tune best practices for our membership.\\n\\tProactively follow each assigned flight to discover potential issues that may affect our customers such as weather, traffic and ATC delays.\\n\\tProvide timely updates to any flight when could be or is suffering from an operational issue.\\n\\tExemplary communication, including impeccable phone conversation skills as well as written communications supporting all our customer types.\\n\\tAbility to provide consistent professional communication in deescalating high intensity situations.\\n\\tEfficient time management and organizational skills and the ability to productively manage the needs of the business and correspondence with clients.\\n\\tKeep abreast of best practices and promotional trends.\\n\\tContinuously improve through feedback.\\n\\n\\nSkills and Abilities\\n\\n\\n\\tInterpersonal skills with an emphasis on strong communication skills in both oral and written forms\\n\\tAbility to manage and provide critical feedback to team members daily\\n\\tEffective time management&nbsp;\\n\\tAttention to detail\\n\\tFocus on excellence\\n\\tAdaptability\\n\\tProfessionalism in hard conversations\\n\\tPrioritizing, time management and organizational skills\\n\\tGreat relationship management skills and openness to feedback\\n\\n\\nOther Cognitive Processing\\n\\n\\n\\tProblem finding and solving\\n\\tMulti-tasking\\n\\tDetail orientation\\n\\tReasoning and connecting ideas\\n\\tAdept quick learning&nbsp;\\n\\n\\nCompetencies\\n\\n\\n\\tMicrosoft Office Suites&nbsp;\\n\\tAirtable or similar web-based productivity tools &amp; CRMs\\n\\tFlightAware or similar flight following programs\\n\\tCall center &amp; phone functionality\\n\\n\\nSupervisory Responsibilities\\n\\n\\n\\tManaging daily Tactical Services Specialists team\\n\\n\\nWork Environment\\n\\n\\n\\tIndoor office environment\\n\\n\\nPhysical Demands\\n\\n\\n\\tAbility to read, comprehend, and speak English clearly&nbsp;\\n\\tAdequate hearing ability for engaging in verbal communication\\n\\tAbility to sit, stand, and walk for extended periods&nbsp;&nbsp;\\n\\n\\nDress Code and Uniform\\n\\n\\n\\tWell-groomed appearance\\n\\tAdherence to department dress code\\n\\n\\nTravel Required\\n\\n\\n\\tLess than 5% &nbsp;\\n\\n\\nEEO Statement&nbsp;\\n\\nflyExclusive does not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity.&nbsp;\\n\\nOther Duties\\n\\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.\\n\\nQualificationsRequired education and experience\\n\\n\\tHigh school diploma or equivalent\\n\\tProven customer service abilities\\n\\tProven consistency in a fast-paced environment\\n\\tStrong interpersonal communication skills\\n\\tMust be authorized to work lawfully in the United States, must provide two forms of Federal Identification.\\n\\tCandidates must successfully complete a comprehensive background check prior to employment. This includes verification of previous employment, education, criminal history, and any other relevant information necessary to determine the suitability for the position.\\n\\n\\n \\n\\nPreferred education and experience\\n\\n\\n\\tBachelor’s or Associate's degree in related field \\n\\t4 to 6 years Customer Service Experience, preferred in the aviation industry\\n\",\"responsibilities\":\"\\nSummary and Objective&nbsp;\\n\\nThe Tactical Services Lead is responsible for the tactical service team&rsquo;s execution of each of our members and charter client flights each day along with service setup of the next day&rsquo;s flights. The Tactical Service Lead is responsible for the Tactical Service Representative on staff that day as well to ensure that all flights are receiving exceptional service.\\n\\nEssential Functions\\n\\nReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.\\n\\n\\n\\tProvide the highest level of services for all fractional, jet card, owner, consumer, managed aircraft owners and charter clients in the daily flight schedule.\\n\\tUtilize expert knowledge of potential operational impacts as well as company products, programs, fleets and internal processes to provide clients with optimal trip solutions.\\n\\tCollaborate with Operations Command Center team members (Duty Manager, Scheduling, Crew Scheduling, Dispatch) and Experience Concierge and Member Services team to ensure day-of flights are executed successfully along with the setup of the next morning&rsquo;s flights.\\n\\tManage own portfolio of flights each day as well as be the first point of escalation for Tactical Services Specialists.\\n\\tSupervise Specialists team to continue to fine tune best practices for our membership.\\n\\tProactively follow each assigned flight to discover potential issues that may affect our customers such as weather, traffic and ATC delays.\\n\\tProvide timely updates to any flight when could be or is suffering from an operational issue.\\n\\tExemplary communication, including impeccable phone conversation skills as well as written communications supporting all our customer types.\\n\\tAbility to provide consistent professional communication in deescalating high intensity situations.\\n\\tEfficient time management and organizational skills and the ability to productively manage the needs of the business and correspondence with clients.\\n\\tKeep abreast of best practices and promotional trends.\\n\\tContinuously improve through feedback.\\n\\n\\nSkills and Abilities\\n\\n\\n\\tInterpersonal skills with an emphasis on strong communication skills in both oral and written forms\\n\\tAbility to manage and provide critical feedback to team members daily\\n\\tEffective time management&nbsp;\\n\\tAttention to detail\\n\\tFocus on excellence\\n\\tAdaptability\\n\\tProfessionalism in hard conversations\\n\\tPrioritizing, time management and organizational skills\\n\\tGreat relationship management skills and openness to feedback\\n\\n\\nOther Cognitive Processing\\n\\n\\n\\tProblem finding and solving\\n\\tMulti-tasking\\n\\tDetail orientation\\n\\tReasoning and connecting ideas\\n\\tAdept quick learning&nbsp;\\n\\n\\nCompetencies\\n\\n\\n\\tMicrosoft Office Suites&nbsp;\\n\\tAirtable or similar web-based productivity tools &amp; CRMs\\n\\tFlightAware or similar flight following programs\\n\\tCall center &amp; phone functionality\\n\\n\\nSupervisory Responsibilities\\n\\n\\n\\tManaging daily Tactical Services Specialists team\\n\\n\\nWork Environment\\n\\n\\n\\tIndoor office environment\\n\\n\\nPhysical Demands\\n\\n\\n\\tAbility to read, comprehend, and speak English clearly&nbsp;\\n\\tAdequate hearing ability for engaging in verbal communication\\n\\tAbility to sit, stand, and walk for extended periods&nbsp;&nbsp;\\n\\n\\nDress Code and Uniform\\n\\n\\n\\tWell-groomed appearance\\n\\tAdherence to department dress code\\n\\n\\nTravel Required\\n\\n\\n\\tLess than 5% &nbsp;\\n\\n\\nEEO Statement&nbsp;\\n\\nflyExclusive does not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity.&nbsp;\\n\\nOther Duties\\n\\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.\\n\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"EXCLUSIVE JETS LLC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=91989CEA70627F35DBDEA57AC03E0A2B\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"4000 Center at North Hills St\",\"addressLocality\":\"Raleigh \",\"addressRegion\":\"NC\",\"postalCode\":27609,\"addressCountry\":\"USA\"}},\"qualifications\":\"Required education and experience\\n\\n\\tHigh school diploma or equivalent\\n\\tProven customer service abilities\\n\\tProven consistency in a fast-paced environment\\n\\tStrong interpersonal communication skills\\n\\tMust be authorized to work lawfully in the United States, must provide two forms of Federal Identification.\\n\\tCandidates must successfully complete a comprehensive background check prior to employment. This includes verification of previous employment, education, criminal history, and any other relevant information necessary to determine the suitability for the position.\\n\\n\\n \\n\\nPreferred education and experience\\n\\n\\n\\tBachelor’s or Associate's degree in related field \\n\\t4 to 6 years Customer Service Experience, preferred in the aviation industry\\n\",\"experienceRequirements\":\"Required education and experience\\n\\n\\tHigh school diploma or equivalent\\n\\tProven customer service abilities\\n\\tProven consistency in a fast-paced environment\\n\\tStrong interpersonal communication skills\\n\\tMust be authorized to work lawfully in the United States, must provide two forms of Federal Identification.\\n\\tCandidates must successfully complete a comprehensive background check prior to employment. This includes verification of previous employment, education, criminal history, and any other relevant information necessary to determine the suitability for the position.\\n\\n\\n \\n\\nPreferred education and experience\\n\\n\\n\\tBachelor’s or Associate's degree in related field \\n\\t4 to 6 years Customer Service Experience, preferred in the aviation industry\\n\",\"validThrough\":\"2026-07-06\",\"workHours\":\"4 on 4 off\"}",
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    "qualifications": "<p style=\"margin-bottom:3px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Required education and experience</span></span></span></span></b></span></span></span></span></p>\n<ul style=\"margin-bottom:3px;\">\n\t<li style=\"margin-bottom:3px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">High school diploma or equivalent</span></span></span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:3px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Proven customer service abilities</span></span></span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:3px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Proven consistency in a fast-paced environment</span></span></span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:3px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Strong interpersonal communication skills</span></span></span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:3px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Must be authorized to work lawfully in the United States, must provide two forms of Federal Identification.</span></span></span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:3px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Candidates must successfully complete a comprehensive background check prior to employment. This includes verification of previous employment, education, criminal history, and any other relevant information necessary to determine the suitability for the position.</span></span></span></span></span></span></span></span></li>\n</ul>\n\n<p style=\"margin-bottom:3px;\"> </p>\n\n<p style=\"margin-bottom:3px;\"><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Preferred education and experience</span></span></span></span></b></span></span></span></span></p>\n\n<ul style=\"margin-bottom:3px;\">\n\t<li style=\"margin-bottom:3px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Bachelor’s or Associate's degree in related field </span></span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:3px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">4 to 6 years Customer Service Experience, preferred in the aviation industry</span></span></span></span></span></span></span></li>\n</ul>",
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