Universal Banker(Full Time)

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    "raw": "banking preferred.\n Experience fostering and developing strong customer relationships.\n Skills:\n Strong cash handling, problem-solving, and attention to detail skills.\n Excellent customer service and communication skills.\n Organizational and time management abilities to prioritize tasks and meet deadlines.\n Basic knowledge of banking products, services, policies, procedures and regulations.\n Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to quickly learn banking software.\n Attributes:\n Customer-centric approach, committed to delivering consistent, high-quality service.\n Proactive and adaptable, with a willingness to learn and grow in a dynamic environment.\n Team oriented mindset, fostering collaboration and a positive workplace culture.\n Strong work ethic and accountability in meeting individual and team objectives.\n Compliance:\n The employee is responsible and accountable for establishing and following procedures to ensure compliance with all applicable regulatory rules and regulations. Actively identifies and mitigates different types of risk, such as regulatory, reputational, and operational.\n Bank of Washington will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job.\n The Bank of Washington is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability,",
    "city": "banking preferred. Experience fostering and developing strong customer relationships. Skills: Strong cash handling",
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    "description": "<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Bank of Washington is in the business of doing good, by prioritizing employees, customers, community, and relationships. The Bank is looking for an Universal Banker.&nbsp;The Universal Banker plays a critical role in delivering exceptional customer service while handling a wide range of banking responsibilities. This position combines traditional teller duties with sales and advisory functions, ensuring that customers receive personalized financial solutions. The Universal Banker is responsible for processing transactions, assisting customers with account management, identifying sales opportunities, and promoting the bank&rsquo;s products and services. </span></span></p>\n\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong><u>Essential Responsibilities:</u></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Operate as a multi-functional team member assisting customers with a wide range of banking needs, including processing transactions, opening new accounts, account maintenance, and consult in an advisory role to maximize the sales potential of every interaction.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Provide an outstanding customer experience by consistently executing the bank&rsquo;s service standards.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Drive proactive financial guidance conversations through internal interactions including teller and platform interactions, outbound calling, and service to sales, ultimately elevating customer loyalty.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Seek to attract, expand, and retain customer relationships, and contribute to the financial growth of the branch.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Identify opportunities to refer customers to mortgage, treasury services, or lending specialists.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Resolve customer concerns in a timely, professional, and positive manner, escalating issues, as needed.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Assist with branch opening and closing procedures, ensuring security and operational readiness.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Balance cash drawer daily, ensuring accuracy and compliance with bank policies.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Support branch operations by assisting in daily tasks and providing backup support as needed.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Work collaboratively with bank partners to deliver the desired customer experience and achieve overall business objectives.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Participate in continuous learning to gain knowledge of bank processes, policies, software, terminology, and rules and regulations.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"background-color:white\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><span style=\"color:#1f1f1f\">Performs other duties as assigned or required.</span></span></span></span></span></span></li>\n</ul>\n\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong><u>Preferred Education, Experience, Technical Knowledge, and Skills:</u></strong></span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Experience:</span></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">1-2 years of experience in customer service, retail, or banking preferred.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Experience fostering and developing strong customer relationships.</span></span></span></span></li>\n</ul>\n\n<p><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Skills:</span></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Strong cash handling, problem-solving, and attention to detail skills.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Excellent customer service and communication skills.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Organizational and time management abilities to prioritize tasks and meet deadlines.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Basic knowledge of banking products, services, policies, procedures and regulations.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to quickly learn banking software.</span></span></span></span></li>\n</ul>\n\n<p><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Attributes:</span></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Customer-centric approach, committed to delivering consistent, high-quality service.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Proactive and adaptable, with a willingness to learn and grow in a dynamic environment.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Team oriented mindset, fostering collaboration and a positive workplace culture.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:11.0pt\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Strong work ethic and accountability in meeting individual and team objectives.</span></span></span></span></li>\n</ul>\n\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong><u>Compliance:</u></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">The employee is responsible and accountable for establishing and following procedures to ensure compliance with all applicable regulatory rules and regulations. Actively identifies and mitigates different types of risk, such as regulatory, reputational, and operational.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Bank of Washington will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job.</span></span></span></span></li>\n</ul>\n\n<p><span style=\"font-size:12pt\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">The Bank of Washington is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.</span></span></span></span></p>\n\n<p>&nbsp;</p>\n\n<p>&nbsp;</p>\n",
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