Assistant Parking Operations Manager

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    "datePosted": "2026-05-06",
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    "description": "<p><span style=\"font-size: 18pt; font-weight: bold\">About The Classic Center</span></p>\n<p>The Classic Center is a multi-venue campus in Athens, Georgia, hosting conventions, performances, and community events. As a leader in guest experience and operational excellence, we are committed to delivering seamless, well-coordinated events across our campus.</p>\n<p><span style=\"font-size: 18pt; font-weight: bold\">Position Summary</span></p>\n<p>The Assistant Parking Operations Manager supports the Parking Manager in daily administrative tasks and plays a proactive role in staff supervision, customer service, and resolving operational challenges. This role has a strong focus on managing revenue, systems, and policies and procedures while supporting event parking operations.</p>\n<p><span style=\"font-size: 18pt; font-weight: bold\">Key Responsibilities</span></p>\n<ul>\n<li>Collaborate on the parking plan communication strategy, ensuring all relevant teams are informed in advance of updates</li>\n<li>Support training and development programs for parking attendants and supervisors</li>\n<li>Coordinate parking information with marketing to ensure accurate “Know Before You Go” messaging</li>\n<li>Assist with communications regarding renewal and parking pass distribution</li>\n<li>Provide monthly projections of parking activity and maintain accurate event records</li>\n<li>Work closely with other departments to facilitate seamless event execution and communication</li>\n<li>Analyze parking data and recommend improvements to systems, operations, and procedures to enhance revenue</li>\n<li>Support budget management and provide recommendations to meet or exceed financial goals</li>\n<li>Manage department communications, including email and forms systems</li>\n<li>Oversee invoicing processes for parking-related accounts</li>\n<li>Support hiring, interviewing, staffing, and training for the department</li>\n<li>Create, maintain, and distribute parking packages</li>\n<li>Support event-specific parking logistics and coordination</li>\n<li>Monitor parking facilities and address maintenance issues or guest concerns</li>\n<li>Assist with scheduling, payroll processing, and shift assignments</li>\n<li>Perform additional duties as assigned</li>\n</ul>\n<p><span style=\"font-size: 18pt; font-weight: bold\">Qualifications</span></p>\n<ul>\n<li>2–3 years of experience in parking management, facilities, hospitality, or a related field; event or customer service experience preferred</li>\n<li>High school diploma required; associate or bachelor’s degree preferred</li>\n<li>Strong verbal and written communication skills with ability to relay information across teams and guests</li>\n<li>Experience supervising, training, or mentoring staff with strong organizational skills</li>\n<li>Demonstrated customer service and problem-solving skills</li>\n<li>Familiarity with parking systems, scheduling tools, and Microsoft Office; experience with Formstack or invoicing tools preferred</li>\n<li>Ability to make informed decisions in a fast-paced environment</li>\n<li>Ability to stand or walk for extended periods and work outdoors in varying conditions</li>\n<li>Flexibility to work evenings, weekends, and holidays as required</li>\n<li>Valid driver’s license with acceptable driving record</li>\n</ul>\n<p><span style=\"font-size: 18pt; font-weight: bold\">Why Join The Classic Center?</span></p>\n<ul>\n<li>Be part of a collaborative team supporting diverse events across a multi-venue campus</li>\n<li>Play a key role in delivering positive guest experiences</li>\n<li>Gain hands-on experience in parking and event operations</li>\n<li>Opportunities for professional growth and development</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 14pt; font-weight: bold\">The candidate who is selected for this position will have to successfully pass a drug screening and a criminal background check.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 18pt; font-weight: bold\">The Classic Center's EOE Statement</span><br></p>\n<p><span>In accordance with the Americans with Disabilities Act (ADA), as amended by the Americans with Disabilities Act Amendments Act (ADAAA), and consistent with this policy, The Classic Center makes reasonable accommodations for qualified individuals with disabilities unless such accommodations would cause the employer an undue hardship. The ADA defines a disabled person as an individual who has a physical or mental impairment that substantially limits one or more major life activities.</span></p>\n<p><br></p>\n<p><span>The Classic Center provides equal employment opportunities to all employees and applicants for employment without regard to any characteristic protected by applicable federal, state, and local law, including, but not necessarily limited to, race, color, religion, national origin, sex, age (40 or older), disability, and genetic information. The Classic Center is committed to maintaining a work environment that is free of inappropriate or unlawful conduct. In keeping with this commitment, The Classic Center will not tolerate harassment, discrimination, or the unlawful treatment of employees or applicants. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</span></p>",
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