Associate Field Service Technician

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    "Id": "19386",
    "Title": "Associate Field Service Technician",
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    "Category": "Service Operations",
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    "ShortDescriptionStr": "Diebold Nixdorf automates, digitizes and transforms the way people bank and shop. As a partner to the majority of the World's top 100 financial institutions and top 25 global retailers, our integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of consumers each day. We are seeking a Field Service Technician.\n",
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    "ExternalDescriptionStr": "<p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-GB\" style=\"font-size: 11pt; line-height: 115%;\">Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globebank and shop in thishyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.&nbsp;</span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.</span></span></p>",
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    "CorporateDescriptionStr": "<body> \n <p class=\"MsoNormal\" style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:auto\"><i><span>Why should you join Diebold Nixdorf?</span></i><span></span></p> \n <p class=\"MsoNormal\" style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:auto\"><i><span>Brightest minds + technology and innovation + business transformation&nbsp; The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.</span></i><span></span></p> \n <p class=\"MsoNormal\" style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:auto\"><i><span>–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.</span></i><span></span></p> \n <p class=\"MsoNormal\" style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:auto\"><i><span>** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**</span></i><span></span></p> \n <p class=\"MsoNormal\"><i><span>We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found</span></i><i>&nbsp;<a href=\"https://www.dieboldnixdorf.com/en-us/about-us/global-locations\" target=\"_blank\" rel=\"nofollow\">here -</a></i><i><a href=\"https://www.dieboldnixdorf.com/en-us/about-us/global-locations\" target=\"_blank\" rel=\"nofollow\">&nbsp;https://www.dieboldnixdorf.com/en-us/about-us/global-locations</a></i></p> \n <br /> \n</body>",
    "ExternalPostedStartDate": "2026-06-18T15:35:15+00:00",
    "ExternalQualificationsStr": "<p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Required Qualifications</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Education or equivalent work experience required.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Field Service.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Good written and verbal communication skills.</span></span></li><li><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Driver's license and driving record that satisfies DN's fleet requirements.</span></span></p><p>&nbsp;</p></li></ul><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; #LI-JS3</span></span></p>",
    "InternalQualificationsStr": "<p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Required Qualifications</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Education or equivalent work experience required.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Field Service.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Good written and verbal communication skills.</span></span></li><li><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Driver's license and driving record that satisfies DN's fleet requirements.</span></span></p><p>&nbsp;</p></li></ul><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; #LI-JS3</span></span></p>",
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    "ExternalResponsibilitiesStr": "<ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Installs, debugs and provides technical maintenance for ATMs, retail and other equipment within an assigned customer and / or product area.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Performs all incident handling, preventive maintenance, IMAC / R and customer training duties as follows: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Performs hardware repairs on a component level.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Cleans and adjusts mechanical components.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Configures and installs applicable software.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Preventive Maintenance: Performs routine checks according to documented procedures.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Refills consumables as directed.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">IMAC/R: Installs, moves, adds, changes and removes hardware and software products.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Customer Training: Instructs and trains customers on usage and operation of installed hardware and software.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Also performs the following: Process Tasks: Receives incident briefing sand orders from the dispatch function.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Updates the dispatch function on all unforeseen issues.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Provides detailed briefings on all performed activities.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Proactively informs customers about status, progress and outcomes.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Continuous Process Improvement: Observes technical or process problems, informing manager / other relevant personnel and offering improvement recommendations.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Actively uses corporate tools and processes for knowledge sharing and information gathering.</span></span></li></ul>",
    "InternalResponsibilitiesStr": "<ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Installs, debugs and provides technical maintenance for ATMs, retail and other equipment within an assigned customer and / or product area.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Performs all incident handling, preventive maintenance, IMAC / R and customer training duties as follows: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Performs hardware repairs on a component level.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Cleans and adjusts mechanical components.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Configures and installs applicable software.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Preventive Maintenance: Performs routine checks according to documented procedures.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Refills consumables as directed.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">IMAC/R: Installs, moves, adds, changes and removes hardware and software products.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Customer Training: Instructs and trains customers on usage and operation of installed hardware and software.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Also performs the following: Process Tasks: Receives incident briefing sand orders from the dispatch function.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Updates the dispatch function on all unforeseen issues.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Provides detailed briefings on all performed activities.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Proactively informs customers about status, progress and outcomes.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Continuous Process Improvement: Observes technical or process problems, informing manager / other relevant personnel and offering improvement recommendations.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Actively uses corporate tools and processes for knowledge sharing and information gathering.</span></span></li></ul>",
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