Automotive Service Lane Manager

{
  "content_hash": "ec083bf2340dacd492265409a37c0f5ecbd47ba7869aee801e1e7083b3d8f018",
  "source_hash": "edc5301590292ec9d506f5c857a1ccce458453007dd412cc047b728de3e8bb58",
  "last_changed_at": "2026-06-02T10:06:38.000Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Nissan of Auburn (NOA) - Auburn, WA 98002; 713 35th St NE, Auburn, WA, 98002, USA",
    "city": "Auburn",
    "region": "WA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": 140000,
  "salary_min": 100000,
  "inferred_at": "2026-06-18T09:13:47.737Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Nissan of Auburn (NOA) - Auburn, WA 98002; 713 35th St NE, Auburn, WA, 98002, USA",
      "city": "Auburn",
      "region": "WA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "year",
  "workplace_type": null,
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "city": "Auburn",
    "jobId": 201493,
    "level": "",
    "endDate": "",
    "legalId": 56,
    "isHotJob": true,
    "jobShift": "",
    "jobTitle": "Automotive Service Lane Manager",
    "location": "Nissan of Auburn (NOA) - Auburn, WA 98002",
    "startDate": "",
    "clientCode": "0ML11",
    "remoteType": "",
    "description": "<p>&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:18.0pt\">NOW HIRING: SERVICE LANE MANAGER</span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:13.5pt\">Nissan of Auburn | Auburn, WA | Great Benefits</span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\">If you thrive in a fast-paced, customer-focused environment and know how to lead a service lane and sell like a pro &mdash; we want to talk to you.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\">We&rsquo;re looking for a <b>Service Lane Manager</b> who can keep the drive running smoothly, motivate the team, deliver exceptional CSI, and drive service sales results.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"color:black\">Compensation:</span></b><span style=\"color:black\"> Full-time total annual compensation between $100,000.00 - $140,000.00; including monthly 3% commissions of monthly gross profit on service department customer pay and warranty labor in accordance with the terms of pay plan; additional monthly 1% commission of gross profit on service department customer pay in accordance with terms of pay plan; potential for bonuses and spiffs which may be paid in addition to pay plan.</span></span></span></span></p>\r\n\r\n<div align=\"center\" style=\"text-align:center\">\r\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:13.5pt\">&nbsp;What You&rsquo;ll Do</span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\">As our Service Lane Manager, you&rsquo;ll lead the day-to-day sales operations of a high-traffic service drive, ensuring customers and advisors are supported, workflows are efficient, and performance goals are consistently met.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b>Responsibilities include:</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Oversee daily lane operations and workflow (focus on additional service requests, dispatch support, RO flow, customer throughput)</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Coach, support, and motivate Service Advisors for peak performance</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Monitor and improve <b>CSI scores</b>, customer retention, and advisor productivity</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Resolve customer concerns quickly and professionally</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Ensure processes are followed (MPI, upsell, warranty compliance, approvals)</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Maintain strong communication between advisors, technicians, dispatch, parts, and management</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Lead by example in customer engagement, professionalism, and teamwork</span></span></span></span></li>\r\n</ul>\r\n\r\n<div align=\"center\" style=\"text-align:center\">\r\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:13.5pt\">&nbsp;What We&rsquo;re Looking For</span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Proven experience in a <b>service lane leadership</b> role (Top performer in service sales, Service Advisor Lead, Lane Manager, Assistant Service Manager, etc.)</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Strong Honda service department experience a plus (not required but preferred)</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Ability to lead a high-performing team&nbsp;</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Customer-first mindset &mdash; calm, confident, and solutions-driven</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Strong communication skills and ability to hold staff accountable</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Knowledge of service KPIs: ELR, ARO, CSI, upsell, productivity, and retention</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Ability to multitask and manage peak drive times without losing composure</span></span></span></span></li>\r\n</ul>\r\n\r\n<div align=\"center\" style=\"text-align:center\">\r\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:13.5pt\">&nbsp;Why You&rsquo;ll Love It Here</span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span emoji=\"\" segoe=\"\" style=\"font-family:\" ui=\"\">✅</span> Competitive compensation (base + performance incentives)<br />\r\n<span emoji=\"\" segoe=\"\" style=\"font-family:\" ui=\"\">✅</span> Stable dealership with consistent traffic and strong OEM support<br />\r\n<span emoji=\"\" segoe=\"\" style=\"font-family:\" ui=\"\">✅</span> Great team, strong processes, and leadership that listens<br />\r\n<span emoji=\"\" segoe=\"\" style=\"font-family:\" ui=\"\">✅</span> Opportunity to grow into Service Manager/Fixed Ops leadership roles<br />\r\n<span emoji=\"\" segoe=\"\" style=\"font-family:\" ui=\"\">✅</span> Medical, Dental, Vision, 401(k), PTO </span></span></span></p>\r\n\r\n<div align=\"center\" style=\"text-align:center\">\r\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:13.5pt\">&nbsp;Ready to Lead a Busy Drive?</span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\">If you&#39;re a <b>hands-on leader</b> who can keep a service lane moving, support advisors, and elevate customer experience &mdash; this could be your next big step.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\">&nbsp;<b>Apply Now</b> &mdash; Send your resume or work history today.<br />\r\nAll inquiries are confidential.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"color:black\">Benefits:</span></b></span></span></span></p>\r\n\r\n<ul style=\"list-style-type:square\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"color:black\">Medical, Vision, and Dental Insurance</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"color:black\">Voluntary Short Term Disability Insurance</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"color:black\">Voluntary Accident Insurance</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"color:black\">Critical Illness Insurance</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"color:black\">Hospital Indemnity Insurance</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"color:black\">6 Paid Holidays subject to completion of 90-day introductory period</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"color:black\">401k plan with match, subject to completion of the introductory period and other eligibility requirements</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"color:black\">Paid Time Off (PTO): All new employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law. Following 36 months of continuous service, full-time employees earn an additional 40 hours of PTO each anniversary year; following 120 months of continuous service, full-time employees earn 80 hours of PTO each anniversary year, according to terms of PTO policies.</span></span></span></span></span><br />\r\n\t&nbsp;</li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><i>We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</i></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:11px\">&nbsp;</p>\r\n",
    "jobCategory": "",
    "salaryRange": "$100,000.00 - $140,000.00 Commission/year",
    "socialMedia": {
      "xLink": {
        "text": "Rairdon%2520Auto%2520Group%2520%2520Job%2520Opportunity%2520Automotive%2520Service%2520Lane%2520Manager"
      },
      "emailLink": {
        "subject": "Rairdon%20Auto%20Group%20%20Job%20Opportunity%20Automotive%20Service%20Lane%20Manager",
        "summary": "%C2%0D%0A%0D%0ANOW%20HIRING%3A%20SERVICE%20LANE%20MANAGER%0D%0A%0D%0ANissan%20of%20Auburn%20%7C%20Auburn%2C%20WA%20%7C%20Great%20Benefits%0D%0A%0D%0AIf%20you%20thrive%20in%20a%20fast-paced%2C%20customer-focused%20environment%20and%20know%20how%20to%20lead%20a%20service%20lane%20and%20sell%20like%20a%20pro%20%E2%80%94%20we%20want%20to%20talk%20to%20you.%0D%0A%0D%0AWe%E2%80%99re%20looking%20for%20a%20Service%20Lane%20Manager%20who%20can%20keep%20the%20drive%20running%20smoothly%2C%20motivate%20the%20team%2C%20deliver%20exceptional%20CSI%2C%20and%20drive%20service%20sales%20results.%0D%0A%0D%0ACompensation%3A%20Full-time%20total%20annual%20compensation%20between%20%24100%2C000.00%20-%20%24140%2C000.00%3B%20including%20monthly%203%25%20commissions%20of%20monthly%20gross%20profit%20on%20service%20department%20customer%20pay%20and%20warranty%20labor%20in%20accordance%20with%20the%20terms%20of%20pay%20plan%3B%20additional%20monthly%201%25%20commission%20of%20gross%20profit%20on%20service%20department%20customer%20pay%20in%20accordance%20with%20terms%20of%20pay%20plan%3B%20potential%20for%20bonuses%20and%20spiffs%20which%20may%20be%20paid%20in%20addition%20to%20pay%20plan.%0D%0A%0D%0A%0D%0A%0D%0A%0D%0A%C2What%20You%E2%80%99ll%20Do%0D%0A%0D%0AAs%20our%20Service%20Lane%20Manager%2C%20you%E2%80%99ll%20lead%20the%20day-to-day%20sales%20operations%20of..."
      },
      "facebookLink": {
        "redirectUri": "",
        "facebookAppId": "773759036043100"
      },
      "linkedInLink": {}
    },
    "isQuickApply": false,
    "positionType": "",
    "countryPaidIn": "",
    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Automotive Service Lane Manager\",\"identifier\":\"J0ML11201493\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/14EF98EFBC13A10306F9E33D9B6B2097/jobs/201493\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=14EF98EFBC13A10306F9E33D9B6B2097\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":100000,\"maxValue\":140000,\"unitText\":\"\"}},\"datePosted\":\"2026-05-14\",\"description\":\"Job DetailsJob Location: Nissan of Auburn (NOA) - Auburn, WA 98002Salary Range: $100,000.00 - $140,000.00 Commission/year&nbsp;\\r\\n\\r\\nNOW HIRING: SERVICE LANE MANAGER\\r\\n\\r\\nNissan of Auburn | Auburn, WA | Great Benefits\\r\\n\\r\\nIf you thrive in a fast-paced, customer-focused environment and know how to lead a service lane and sell like a pro &mdash; we want to talk to you.\\r\\n\\r\\nWe&rsquo;re looking for a Service Lane Manager who can keep the drive running smoothly, motivate the team, deliver exceptional CSI, and drive service sales results.\\r\\n\\r\\nCompensation: Full-time total annual compensation between $100,000.00 - $140,000.00; including monthly 3% commissions of monthly gross profit on service department customer pay and warranty labor in accordance with the terms of pay plan; additional monthly 1% commission of gross profit on service department customer pay in accordance with terms of pay plan; potential for bonuses and spiffs which may be paid in addition to pay plan.\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n&nbsp;What You&rsquo;ll Do\\r\\n\\r\\nAs our Service Lane Manager, you&rsquo;ll lead the day-to-day sales operations of a high-traffic service drive, ensuring customers and advisors are supported, workflows are efficient, and performance goals are consistently met.\\r\\n\\r\\nResponsibilities include:\\r\\n\\r\\n\\r\\n\\tOversee daily lane operations and workflow (focus on additional service requests, dispatch support, RO flow, customer throughput)\\r\\n\\tCoach, support, and motivate Service Advisors for peak performance\\r\\n\\tMonitor and improve CSI scores, customer retention, and advisor productivity\\r\\n\\tResolve customer concerns quickly and professionally\\r\\n\\tEnsure processes are followed (MPI, upsell, warranty compliance, approvals)\\r\\n\\tMaintain strong communication between advisors, technicians, dispatch, parts, and management\\r\\n\\tLead by example in customer engagement, professionalism, and teamwork\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n&nbsp;What We&rsquo;re Looking For\\r\\n\\r\\n\\r\\n\\tProven experience in a service lane leadership role (Top performer in service sales, Service Advisor Lead, Lane Manager, Assistant Service Manager, etc.)\\r\\n\\tStrong Honda service department experience a plus (not required but preferred)\\r\\n\\tAbility to lead a high-performing team&nbsp;\\r\\n\\tCustomer-first mindset &mdash; calm, confident, and solutions-driven\\r\\n\\tStrong communication skills and ability to hold staff accountable\\r\\n\\tKnowledge of service KPIs: ELR, ARO, CSI, upsell, productivity, and retention\\r\\n\\tAbility to multitask and manage peak drive times without losing composure\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n&nbsp;Why You&rsquo;ll Love It Here\\r\\n\\r\\n✅ Competitive compensation (base + performance incentives)\\r\\n✅ Stable dealership with consistent traffic and strong OEM support\\r\\n✅ Great team, strong processes, and leadership that listens\\r\\n✅ Opportunity to grow into Service Manager/Fixed Ops leadership roles\\r\\n✅ Medical, Dental, Vision, 401(k), PTO \\r\\n\\r\\n\\r\\n\\r\\n\\r\\n&nbsp;Ready to Lead a Busy Drive?\\r\\n\\r\\nIf you&#39;re a hands-on leader who can keep a service lane moving, support advisors, and elevate customer experience &mdash; this could be your next big step.\\r\\n\\r\\n&nbsp;Apply Now &mdash; Send your resume or work history today.\\r\\nAll inquiries are confidential.\\r\\n\\r\\nBenefits:\\r\\n\\r\\n\\r\\n\\tMedical, Vision, and Dental Insurance\\r\\n\\tVoluntary Short Term Disability Insurance\\r\\n\\tVoluntary Accident Insurance\\r\\n\\tCritical Illness Insurance\\r\\n\\tHospital Indemnity Insurance\\r\\n\\t6 Paid Holidays subject to completion of 90-day introductory period\\r\\n\\t401k plan with match, subject to completion of the introductory period and other eligibility requirements\\r\\n\\tPaid Time Off (PTO): All new employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law. Following 36 months of continuous service, full-time employees earn an additional 40 hours of PTO each anniversary year; following 120 months of continuous service, full-time employees earn 80 hours of PTO each anniversary year, according to terms of PTO policies.\\r\\n\\t&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\nQualifications\",\"responsibilities\":\"&nbsp;\\r\\n\\r\\nNOW HIRING: SERVICE LANE MANAGER\\r\\n\\r\\nNissan of Auburn | Auburn, WA | Great Benefits\\r\\n\\r\\nIf you thrive in a fast-paced, customer-focused environment and know how to lead a service lane and sell like a pro &mdash; we want to talk to you.\\r\\n\\r\\nWe&rsquo;re looking for a Service Lane Manager who can keep the drive running smoothly, motivate the team, deliver exceptional CSI, and drive service sales results.\\r\\n\\r\\nCompensation: Full-time total annual compensation between $100,000.00 - $140,000.00; including monthly 3% commissions of monthly gross profit on service department customer pay and warranty labor in accordance with the terms of pay plan; additional monthly 1% commission of gross profit on service department customer pay in accordance with terms of pay plan; potential for bonuses and spiffs which may be paid in addition to pay plan.\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n&nbsp;What You&rsquo;ll Do\\r\\n\\r\\nAs our Service Lane Manager, you&rsquo;ll lead the day-to-day sales operations of a high-traffic service drive, ensuring customers and advisors are supported, workflows are efficient, and performance goals are consistently met.\\r\\n\\r\\nResponsibilities include:\\r\\n\\r\\n\\r\\n\\tOversee daily lane operations and workflow (focus on additional service requests, dispatch support, RO flow, customer throughput)\\r\\n\\tCoach, support, and motivate Service Advisors for peak performance\\r\\n\\tMonitor and improve CSI scores, customer retention, and advisor productivity\\r\\n\\tResolve customer concerns quickly and professionally\\r\\n\\tEnsure processes are followed (MPI, upsell, warranty compliance, approvals)\\r\\n\\tMaintain strong communication between advisors, technicians, dispatch, parts, and management\\r\\n\\tLead by example in customer engagement, professionalism, and teamwork\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n&nbsp;What We&rsquo;re Looking For\\r\\n\\r\\n\\r\\n\\tProven experience in a service lane leadership role (Top performer in service sales, Service Advisor Lead, Lane Manager, Assistant Service Manager, etc.)\\r\\n\\tStrong Honda service department experience a plus (not required but preferred)\\r\\n\\tAbility to lead a high-performing team&nbsp;\\r\\n\\tCustomer-first mindset &mdash; calm, confident, and solutions-driven\\r\\n\\tStrong communication skills and ability to hold staff accountable\\r\\n\\tKnowledge of service KPIs: ELR, ARO, CSI, upsell, productivity, and retention\\r\\n\\tAbility to multitask and manage peak drive times without losing composure\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n&nbsp;Why You&rsquo;ll Love It Here\\r\\n\\r\\n✅ Competitive compensation (base + performance incentives)\\r\\n✅ Stable dealership with consistent traffic and strong OEM support\\r\\n✅ Great team, strong processes, and leadership that listens\\r\\n✅ Opportunity to grow into Service Manager/Fixed Ops leadership roles\\r\\n✅ Medical, Dental, Vision, 401(k), PTO \\r\\n\\r\\n\\r\\n\\r\\n\\r\\n&nbsp;Ready to Lead a Busy Drive?\\r\\n\\r\\nIf you&#39;re a hands-on leader who can keep a service lane moving, support advisors, and elevate customer experience &mdash; this could be your next big step.\\r\\n\\r\\n&nbsp;Apply Now &mdash; Send your resume or work history today.\\r\\nAll inquiries are confidential.\\r\\n\\r\\nBenefits:\\r\\n\\r\\n\\r\\n\\tMedical, Vision, and Dental Insurance\\r\\n\\tVoluntary Short Term Disability Insurance\\r\\n\\tVoluntary Accident Insurance\\r\\n\\tCritical Illness Insurance\\r\\n\\tHospital Indemnity Insurance\\r\\n\\t6 Paid Holidays subject to completion of 90-day introductory period\\r\\n\\t401k plan with match, subject to completion of the introductory period and other eligibility requirements\\r\\n\\tPaid Time Off (PTO): All new employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law. Following 36 months of continuous service, full-time employees earn an additional 40 hours of PTO each anniversary year; following 120 months of continuous service, full-time employees earn 80 hours of PTO each anniversary year, according to terms of PTO policies.\\r\\n\\t&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Rairdon Auto Group \",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=14EF98EFBC13A10306F9E33D9B6B2097\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"713 35th St NE\",\"addressLocality\":\"Auburn\",\"addressRegion\":\"WA\",\"postalCode\":98002,\"addressCountry\":\"USA\"}},\"validThrough\":\"-0001-11-30\"}",
    "applyAvailable": true,
    "educationLevel": "",
    "qualifications": "",
    "descriptionTitle": "Description",
    "travelPercentage": "",
    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2024-03-05T11:48:25.000Z",
      "timezone": "America/Chicago",
      "timezone_type": 3
    },
    "secondaryLocations": [],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": true,
    "qualificationsTitle": "Qualifications",
    "primaryPhoneRequired": true,
    "primaryPhoneNumberDoesNotExist": false
  },
  "preview": {
    "jobId": 201493,
    "isHotJob": true,
    "jobTitle": "Automotive Service Lane Manager",
    "postedOn": "",
    "locations": "Nissan of Auburn (NOA) - Auburn, WA 98002",
    "remoteType": "",
    "description": " \r\n\r\nNOW HIRING: SERVICE LANE MANAGER\r\n\r\nNissan of Auburn | Auburn, WA | Great Benefits\r\n\r\nIf you thrive in a fast-paced, customer-focused environment...",
    "positionType": ""
  },
  "detail_meta": {
    "url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/201493",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 33619
  },
  "detail_errors": []
}