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Home › Companies › 832ffc86 B726 4c96 97b7 5df765b5d9ea 19000101 000001 › Front Office Lead-Medical

Front Office Lead-Medical

832ffc86 B726 4c96 97b7 5df765b5d9ea 19000101 000001 · Goodyear, AZ, US, Goodyear, AZ · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company832ffc86 B726 4c96 97b7 5df765b5d9ea 19000101 000001
TitleFront Office Lead-Medical
Normalized title-
Department / team-
LocationGoodyear, AZ, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-02 / 2026-06-03
Changed / last seen2026-06-06 / 2026-06-06

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Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Goodyear.Open
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Linked records

Company832ffc86 B726 4c96 97b7 5df765b5d9ea 19000101 000001
Source6e59cff3-35ee-4117-835f-afca15555aed
ATS providerADP Workforce Now Recruiting

Description

Ironwood Cancer & Research Centers has beautiful state-of-the-art integrated Cancer and Women's Centers, with locations strategically located throughout the Valley. Each one provides a superior cancer care environment with a full spectrum of cancer related services for patients. Our multi-disciplinary team approach includes surgical oncology, medical oncology, radiation oncology, women's centers, diagnostic imaging services, social service support, nutritionist, integrative services, and genetic counseling. Mission Statement : To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual. Position Summary: Works under the supervision and guidance of the Office Manager, the front office team lead is responsible for the overall flow and efficiency of all front office procedures. Coordinates and supervises the activities of all front office roles to include check-in, check-out I & II and supporting coverage as needed. Performs job duties and responsibilities in compliance with company policies and procedures. Performs other duties and responsibilities as required. This is a Monday-Friday position in our Goodyear location. Essential Duties and Responsibilities: Is the subject matter expert for all front office positions (check-in, and check-out I & II), functions, tasks, and duties. Fills-in as needed to insure proper coverage. Coordinates daily clinic front office coverage; distributes work equally amongst team.  Ensures staff is crossed trained so we always have backup/coverage. Assists Office Manager in monitoring daily performance of Front Office team; coaches and develops employees to ensure productivity and quality of work Collaborates with Office Manager in the onboarding and training of new employees. Works in conjunction with the Office Manager to ensure that new hire front office staff is adequately trained and consistently following the applicable Front office operating procedures and workflows. Leads by example, motivates, and supports staff. Provide input for OM/Supervisor in 30-60-90-day reviews. Alongside the Office Manager, holds monthly 1:1 meetings with Front Office as well as weekly Team meetings as applicable. Assists Office Manager with leadership responsibilities for the front desk team, as well as audits, process improvement initiatives and changes regarding insurance, company policies, etc. Responsible for monitoring the waiting room area and ensuring all patients have been taken care of and assisted in a timely manner. Inform patients of extended wait times and/or schedule changes Collaborates with office manager to ensure the completion of daily reconciliation, daily deposit balancing, counting cash, preparing bank deposit for pickup, ensure no discrepancies remain unresolved, etc. Minimum Qualifications Knowledge of HIPAA rules & regulations preferred. Knowledge of insurance company’s procedures and policies preferred. Knowledge of governmental, legal and regulatory provisions related to collection activities. Knowledge of diagnostic testing and radiation procedures. Knowledge of CPT, ICD, HCPCS coding preferred. Proficiency in Microsoft Office, Word, Excel and Internet. Ability to operate a computer and office equipment. Excellent customer service skills. Excellent verbal and writing communication skills. Basic mathematical knowledge. Education and/or Experience: Minimum three years medical office experience including supervisory experience. Medical Oncology experience preferred. Certificates, Licenses, Registrations: None. We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E. Visit our website at www.ironwoodcrc.com. "Outsmarting Cancer One Patient at a Time"

Full job record

Job ID288fac2a3be837035b5e3f3f448ea0fe3499a841
Org ID8ede3981-0e9b-454d-9d82-788b2c6f7903
Source ID6e59cff3-35ee-4117-835f-afca15555aed
Board ID6e59cff3-35ee-4117-835f-afca15555aed
Provideradp_workforcenow
Provider Job Key618228
TitleFront Office Lead-Medical
Normalized Title—
Statusactive
Activeyes
Location TextGoodyear, AZ, US, Goodyear, AZ
Department—
Team—
Employment Type—
Workplace Type—
Remote Policy—
CountryUnited States
RegionAZ
CityGoodyear
Salary Raw—
Salary Min—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=832ffc86-b726-4c96-97b7-5df765b5d9ea&ccId=19000101_000001&lang=en_US&type=JS&jobId=618228&jwId=9201568211554_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=832ffc86-b726-4c96-97b7-5df765b5d9ea&ccId=19000101_000001&lang=en_US&type=JS&jobId=618228&jwId=9201568211554_1
First Seen At2026-06-03 09:30:28Z
Last Seen At2026-06-06 12:57:10Z
Last Checked At2026-06-06 12:57:10Z
Last Changed At2026-06-06 12:57:10Z
Inactive At—
Source Posted At2026-06-02 19:09:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=832ffc86-b726-4c96-97b7-5df765b5d9ea|19000101_000001/date=2026-06-06/2026-06-06T12-57-08-701Z-9e6474d8beaa7369fd42713ea45b1b3eb5f4af072cc558a55396ca9af6a71252.json
Event Fields
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Extensions
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.10.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><span style=\"font-family: tahoma,sans-serif;\"> <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.10.21/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"></span><div class=\"fr-view\"><div><span style=\"font-family: tahoma,sans-serif;\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.10.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.10.21/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"></span><div class=\"fr-view\"><div><span style=\"font-family: tahoma,sans-serif;\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.10.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;</span></div><p id=\"isPasted\" style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;line-height:107%;background:white;'><span style=\"font-family: tahoma,sans-serif;\"><strong><span style=\"font-size: 14px; color: rgb(65, 65, 65);\">Ironwood Cancer &amp; Research Centers</span></strong></span><span style=\"font-size: 14px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65);\">&nbsp;has beautiful state-of-the-art integrated Cancer and Women&#39;s Centers, with locations strategically located throughout the Valley. Each one provides a superior cancer care environment with a full spectrum of cancer related services for patients. Our multi-disciplinary team approach includes surgical oncology, medical oncology, radiation oncology, women&#39;s centers, diagnostic imaging services, social service support, nutritionist, integrative services, and genetic counseling.&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;line-height:var(--line-height-base);background:white; border-box;outline: none;--tw-shadow:0 0 transparent;--tw-ring-inset:var(--tw-empty, );--tw-ring-offset-width:0px;--tw-ring-offset-color:#fff;--tw-ring-color:rgba(59,130,246,0.5);--tw-ring-offset-shadow:0 0 transparent;--tw-ring-shadow:0 0 transparent;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;widows: 2;-webkit-text-stroke-width: 0px;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;word-spacing:0px;'><span style=\"font-family: tahoma,sans-serif;\"><strong style=\" border-box;outline: none;--tw-shadow:0 0 transparent;--tw-ring-inset:var(--tw-empty, );--tw-ring-offset-width:0px;--tw-ring-offset-color:#fff;--tw-ring-color:rgba(59,130,246,0.5);--tw-ring-offset-shadow:0 0 transparent;--tw-ring-shadow:0 0 transparent;\"><span style=\"font-size: 14px; color: rgb(65, 65, 65);\">Mission Statement</span></strong></span><span style=\"font-size: 14px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65);\">: To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual.</span></p><div><span style=\"font-family: tahoma,sans-serif;\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.10.21/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"></span><p><span style=\"font-family: tahoma,sans-serif;\"><br></span></p><p id=\"isPasted\" style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;text-align:left;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: tahoma,sans-serif;\"><strong><u><span style=\"font-size: 15px;\">Position Summary:</span></u></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-size: 15px; font-family: tahoma, sans-serif; color: black; background: white;\">Works under the supervision and guidance of the Office Manager, the front office team lead is&nbsp;</span><span style=\"font-size: 15px; font-family: tahoma, sans-serif;\">responsible for the overall flow and efficiency of all front office procedures. Coordinates and supervises the activities of all front office roles to include check-in, check-out I &amp; II and supporting coverage as needed. Performs job duties and responsibilities in compliance with company policies and procedures. Performs other duties and responsibilities as required.</span><span style=\"font-size: 15px; font-family: tahoma, sans-serif; color: black; background: white;\">&nbsp; This is a Monday-Friday position in our Goodyear location.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;text-align:left;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: tahoma,sans-serif;\"><strong><u><span style=\"font-size: 15px;\"><span style=\"text-decoration:none;\">&nbsp;</span></span></u></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: tahoma,sans-serif;\"><strong><u><span style=\"font-size: 15px;\"><span style=\"text-decoration:none;\">&nbsp;</span></span></u></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: tahoma,sans-serif;\"><strong><u><span style=\"font-size: 15px;\">Essential Duties and Responsibilities:</span></u></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;background:white;' data-pasted=\"true\"><span style=\"font-family: tahoma,sans-serif;\"><strong>&nbsp;</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; line-height: normal; font-size: 16px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65); background: white;\"><span style=\"font-size: 15px;\">Is the subject matter expert for all front office positions (check-in, and check-out I &amp; II), functions, tasks, and duties.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 16px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65); background: white;\"><span style=\"font-size: 15px;\">Fills-in as needed to insure proper coverage.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 16px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65); background: white;\"><span style=\"font-size: 15px; color: black;\">Coordinates daily clinic front office coverage; distributes work equally amongst team. </span></li><li style=\"margin: 0in; line-height: normal; font-size: 16px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65); background: white;\"><span style=\"font-size: 15px; color: black;\">Ensures staff is crossed trained so we always have backup/coverage.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 16px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65); background: white;\"><span style=\"font-size: 15px; color: black;\">Assists Office Manager in monitoring daily performance of Front Office team; coaches and develops employees to ensure productivity and quality of work</span></li><li style=\"margin: 0in; line-height: 18pt; font-size: 16px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65); background: white;\"><span style=\"font-size: 15px; color: black;\">Collaborates with Office Manager in the onboarding and training of new employees.</span></li><li style=\"margin: 0in; line-height: 18pt; font-size: 16px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65); background: white;\"><span style=\"font-size: 15px; color: black;\">Works in conjunction with the Office Manager to ensure that new hire front office staff is adequately trained and consistently following the applicable Front office operating procedures and workflows.&nbsp;</span></li><li style=\"margin: 0in; line-height: 18pt; font-size: 16px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65); background: white;\"><span style=\"font-size: 15px; color: black;\">Leads by example, motivates, and supports staff. Provide input for OM/Supervisor in 30-60-90-day reviews.</span></li><li style=\"margin: 0in; line-height: 18pt; font-size: 16px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65); background: white;\"><span style=\"font-size: 15px; color: black;\">Alongside the Office Manager, holds monthly 1:1 meetings with Front Office as well as weekly Team meetings as applicable.</span></li><li style=\"margin: 0in; line-height: 18pt; font-size: 16px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65); background: white;\"><span style=\"font-size: 15px; color: black;\">Assists Office Manager with leadership responsibilities for the front desk team, as well as audits, process improvement initiatives and changes regarding insurance, company policies, etc.</span></li><li style=\"margin: 0in; line-height: 18pt; font-size: 16px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65); background: white;\"><span style=\"font-size: 15px; color: black; background: white;\">Responsible for monitoring the waiting room area and ensuring all patients have been taken care of and assisted in a timely manner. Inform patients of extended wait times and/or schedule changes</span></li><li style=\"margin: 0in; line-height: 18pt; font-size: 16px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65); background: white;\"><span style=\"font-size: 15px; color: black;\">Collaborates with office manager to ensure the completion of daily reconciliation, daily deposit balancing, counting cash, preparing bank deposit for pickup, ensure no discrepancies remain unresolved, etc.</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Tahoma\",sans-serif;'><span style=\"font-family: tahoma,sans-serif;\"><strong><u><span style=\"font-size: 15px;\">Minimum Qualifications</span></u></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 16px; font-family: tahoma, sans-serif;\"><span style=\"font-size: 15px;\">Knowledge of HIPAA rules &amp; regulations preferred.</span></li><li style=\"margin: 0in; font-size: 16px; font-family: tahoma, sans-serif;\"><span style=\"font-size: 15px;\">Knowledge of insurance company&rsquo;s procedures and policies preferred.</span></li><li style=\"margin: 0in; font-size: 16px; font-family: tahoma, sans-serif;\"><span style=\"font-size: 15px;\">Knowledge of governmental, legal and regulatory provisions related to collection activities.</span></li><li style=\"margin: 0in; font-size: 16px; font-family: tahoma, sans-serif;\"><span style=\"font-size: 15px;\">Knowledge of diagnostic testing and radiation procedures.&nbsp;</span></li><li style=\"margin: 0in; font-size: 16px; font-family: tahoma, sans-serif;\"><span style=\"font-size: 15px;\">Knowledge of CPT, ICD, HCPCS coding preferred.&nbsp;</span></li><li style=\"margin: 0in; font-size: 16px; font-family: tahoma, sans-serif;\"><span style=\"font-size: 15px;\">Proficiency in Microsoft Office, Word, Excel and Internet.</span></li><li style=\"margin: 0in; font-size: 16px; font-family: tahoma, sans-serif;\"><span style=\"font-size: 15px; color: black; background: rgb(253, 253, 253);\">Ability to operate a computer and office equipment.</span></li><li style=\"margin: 0in; font-size: 16px; font-family: tahoma, sans-serif;\"><span style=\"font-size: 15px;\">Excellent customer service skills.</span></li><li style=\"margin: 0in; font-size: 16px; font-family: tahoma, sans-serif;\"><span style=\"font-size: 15px;\">Excellent verbal and writing communication skills.</span></li><li style=\"margin: 0in; font-size: 16px; font-family: tahoma, sans-serif;\"><span style=\"font-size: 15px;\">Basic mathematical knowledge.</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Tahoma\",sans-serif;text-align:justify;'><span style=\"font-size: 13px; font-family: tahoma, sans-serif;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Tahoma\",sans-serif;text-align:justify;text-indent:.25in;'><span style=\"font-family: tahoma,sans-serif;\"><strong><span style=\"font-size: 15px;\">&nbsp;</span></strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Tahoma\",sans-serif;text-align:justify;text-indent:.25in;'><span style=\"font-family: tahoma,sans-serif;\"><strong><span style=\"font-size: 15px;\">Education and/or Experience:</span></strong></span></p><ul style=\"list-style-type: disc;margin-left:0.25in;\"><li style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 11pt;\">Minimum <strong>three years</strong> medical office experience including supervisory experience.&nbsp;</span></li><li style=\"font-family: tahoma, sans-serif;\"><span style=\"font-size: 11pt;\">Medical Oncology experience preferred. &nbsp;</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Tahoma\",sans-serif;text-align:justify;'><span style=\"font-size: 15px; font-family: tahoma, sans-serif;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Tahoma\",sans-serif;margin-left:.25in;text-align:justify;text-indent:-.25in;'><span style=\"font-family: tahoma,sans-serif;\"><strong><span style=\"font-size: 15px;\">&nbsp; &nbsp; &nbsp; &nbsp; Certificates, Licenses, Registrations:&nbsp;</span></strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Tahoma\",sans-serif;margin-left:.25in;text-align:justify;text-indent:-.25in;'><span style=\"font-family: tahoma,sans-serif;\"><strong><span style=\"font-size: 15px;\"> </span></strong></span><span style=\"font-size: 15px; font-family: tahoma, sans-serif;\">None. &nbsp;&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Tahoma\",sans-serif;margin-left:.25in;text-align:justify;text-indent:-.25in;'><span style=\"font-family: tahoma,sans-serif;\"><br></span></p><p id=\"isPasted\" style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;line-height:107%;background:white;'><span style=\"font-family: tahoma,sans-serif;\"><em><span style=\"font-size: 14px; color: rgb(65, 65, 65);\">We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E. &nbsp;</span></em></span></p><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:11.25pt;line-height:var(--line-height-base);background:white; border-box;outline: none;--tw-shadow:0 0 transparent;--tw-ring-inset:var(--tw-empty, );--tw-ring-offset-width:0px;--tw-ring-offset-color:#fff;--tw-ring-color:rgba(59,130,246,0.5);--tw-ring-offset-shadow:0 0 transparent;--tw-ring-shadow:0 0 transparent;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;widows: 2;-webkit-text-stroke-width: 0px;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;word-spacing:0px;'><span style=\"font-family: tahoma,sans-serif;\"><em style=\" border-box;outline: none;--tw-shadow:0 0 transparent;--tw-ring-inset:var(--tw-empty, );--tw-ring-offset-width:0px;--tw-ring-offset-color:#fff;--tw-ring-color:rgba(59,130,246,0.5);--tw-ring-offset-shadow:0 0 transparent;--tw-ring-shadow:0 0 transparent;\"><span style=\"font-size: 14px; color: rgb(65, 65, 65);\">Visit our website at www.ironwoodcrc.com. &quot;Outsmarting Cancer One Patient at a Time&quot; </span></em></span><span style=\"font-size: 14px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65);\">&nbsp;</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
    "sponsoredVisaTypeCodes": []
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}
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