MEDICAL ASSISTANT - SPECIALTY SERVICES (Certification/Diploma in Medical Assisting)

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    "city": "East Palo Alto",
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    "jobTitle": "MEDICAL ASSISTANT - SPECIALTY SERVICES (Certification/Diploma in Medical Assisting)",
    "location": "1885 Bay Rd - East Palo Alto, CA 94303",
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    "description": "<p style=\"margin-right:24px;text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>MISSION</b></span></span></span></p>\n\n<p style=\"margin-right:24px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The mission of Ravenswood Family Health Network (RFHN) is to improve the health of the community by providing culturally sensitive, integrated primary and preventative health care to all, regardless of ability to pay or immigration status, and collaborating with community partners to address the social determinants of health.</span></span></span></p>\n\n<p style=\"margin-right:24px;text-align:justify;\"> </p>\n\n<p style=\"margin-right:24px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b><span style=\"text-transform:uppercase;\">POSITION Summary</span></b>    </span></span></span></p>\n\n<p style=\"margin-right:24px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Under general supervision of the Specialty Services Supervisor, operating in a multi-disciplinary team environment, the Specialty Services Medical Assistant has a primary function as a Medical Assistant providing clinical support in the Chiropractic department for the service of patients as member of a care team that includes medical physicians, nurse practitioners, physician assistants, nurses, health coaches and other staff. Individual tasks include rooming patients, taking vital signs, verifying chief concerns, obtaining medical histories, collecting specimens for lab tests, anticipating the needs of patients and other team members, documenting all patient interactions in the electronic health record, and other duties as assigned related to the comfort, care, and medical treatment of patients of the clinic. </span></span></span></p>\n\n<p style=\"margin-right:24px;text-align:justify;\"> </p>\n\n<p style=\"margin-right:24px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The secondary function is providing clinical support in the service of patients as a Medical Assistant for Podiatry and Optometry Technician for Optometry services.  Individual tasks include rooming patients, taking vital signs, verifying chief concerns, obtaining medical histories, collecting specimens for lab tests, anticipating the needs of patients and other team members, documenting all patient interactions in the electronic health record (EHR), and other duties as assigned related to the comfort, care, and medical treatment of patients of the clinic. </span></span></span></p>\n\n<p style=\"margin-right:24px;text-align:justify;\"> </p>\n\n<p style=\"margin-right:24px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">This position is a member of the care team consisting of medical physicians, nurse practitioners, physician assistants, nurses, health coaches, and other staff that supports PCMH standards and practices.  They will work primarily at the Bay Road, East Palo Alto location, and will be available to provide coverage when deemed necessary by the supervisor, including but not limited to covering for staff shortages, for vacations or sick calls at any of the other RFHN locations.</span></span></span></p>\n\n<p style=\"margin-right:24px;text-align:justify;\"> </p>\n\n<p style=\"margin-right:48px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b><span style=\"text-transform:uppercase;\">Duties and Responsibilities</span></b></span></span></span></p>\n\n<p style=\"margin-right:48px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><i>To be performed in accordance with RFHN Policies and Procedures</i></span></span></span></p>\n\n<p><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>Medical Assistant Duties</b></span></span></span></p>\n\n<ol>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Prepares electronic record for documenting patient visits.</span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Collects vital signs (temperature, BP, pulse, respiration rate, etc.) per protocols.</span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Collects and documents chief complaint, screening questions, health histories, medications, and other appropriate information based on the patient’s presenting concerns.</span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Assists providers during exams and/or medical procedures.</span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Follows through on provider’s instructions; ensures that all of the patient’s needs have been met.</span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Performs routine injections.</span></span></span></li>\n\t<li style=\"margin-right:30px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Collects and handles laboratory specimens and performs simple lab tests according to standard procedures.</span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Completes lab requisitions and vaccine logs, documents lab results, and other paperwork accurately.</span></span></span></li>\n\t<li style=\"margin-right:42px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Completes in-basket tasks.</span></span></span></li>\n\t<li style=\"margin-right:42px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Completes inventory for medications and medical supplies.</span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Collects patient surveys.</span></span></span></li>\n</ol>\n\n<p style=\"margin-right:48px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>Optometry Technician Duties</b></span></span></span></p>\n\n<ol>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Prepares the patient and assists the clinician with exams and procedures when needed.</span></span></span></li>\n\t<li style=\"margin-right:36px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Performs pre-testing including but not limited to: auto-refraction, auto-keratometry, and auto-tonometry. </span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Takes detailed patient histories, tests visual acuity, stereo acuity, and color vision, measures blood pressure, and performs lensometry. </span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Performs frame selection, fittings, orders, adjustments, and repairs of prescription eyewear. </span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Performs ocular fundus photography, visual field testing, and optical coherence tomography (OCT). </span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Assists in the performance of face to face or telephone triage according to triage protocols, including documentation of work performed; consults with the supervising practitioner and informs the clinician of the advice/ instructions given or actions taken.</span></span></span></li>\n\t<li style=\"margin-right:42px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Administers eye drops. </span></span></span></li>\n\t<li style=\"margin-right:42px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Initiates specialty referrals including sending necessary provider documentation, imaging and test results.</span></span></span></li>\n\t<li style=\"margin-right:24px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Participates in the morning huddle in order to plan care with the clinician for patients on the day’s schedule.</span></span></span></li>\n\t<li style=\"margin-right:12px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Assumes responsibility for and delegates daily tasks as delineated in “Responsibility for Daily Tasks Summary”.</span></span></span></li>\n</ol>\n\n<p style=\"margin-right:48px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>General Specialty Services Duties  </b></span></span></span></p>\n\n<ol>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Prepares and cleans the exam rooms, cleans instruments, and stocks rooms in between patient visits.</span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Performs end of shift tasks for room closure and equipment.</span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Alerts Central Supply or Team leader to needed supplies/equipment as appropriate.</span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Reports any safety hazards.</span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Follows up on referrals on a monthly basis, consults with referrals staff, and manages EHR database to accurately reflect referrals status of patients.</span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Initiates appropriate emergency measures when patients are admitted for urgent care.</span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Assures efficient patient flow by ongoing assessment of clinician schedule and working with other staff to minimize patient waiting time, and notifies patients regularly regarding wait times.</span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Assists peers and others on the care team to ensure timely, optimum patient care.</span></span></span></li>\n\t<li style=\"margin-right:42px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Follows RFHN standards for Standard Precautions when working with potentially infectious materials (blood or body fluids).</span></span></span></li>\n\t<li style=\"margin-right:42px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintains patient call list to fill cancelled and no-show appointments.</span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Schedules patients appropriately. </span></span></span></li>\n\t<li style=\"margin-right:42px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Answers incoming phone calls and reviews voicemail messages for the Specialty Services Department.</span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintains patient confidentiality at all times.</span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Provides excellent customer service in a sensitive and non-judgmental manner.</span></span></span></li>\n\t<li style=\"margin-right:12px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Projects a professional image at all times, including adherence to dress code and standards of communication.</span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Participates in the quality improvement process as requested or assigned.</span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Fosters an environment that promotes trust and cooperation among all staff.</span></span></span></li>\n\t<li style=\"margin-right:12px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintains confidentiality of all patient and employee information according to HIPAA on a need to know basis.</span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Attends all RFHN mandatory meetings and other meetings as requested.</span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Promotes courteous and professional behavior in all interactions with the public and the staff.</span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Other duties as assigned and requested.</span></span></span></li>\n</ol>",
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Individual tasks include rooming patients, taking vital signs, verifying chief concerns, obtaining medical histories, collecting specimens for lab tests, anticipating the needs of patients and other team members, documenting all patient interactions in the electronic health record, and other duties as assigned related to the comfort, care, and medical treatment of patients of the clinic. \\n\\n \\n\\nThe secondary function is providing clinical support in the service of patients as a Medical Assistant for Podiatry and Optometry Technician for Optometry services.  Individual tasks include rooming patients, taking vital signs, verifying chief concerns, obtaining medical histories, collecting specimens for lab tests, anticipating the needs of patients and other team members, documenting all patient interactions in the electronic health record (EHR), and other duties as assigned related to the comfort, care, and medical treatment of patients of the clinic. \\n\\n \\n\\nThis position is a member of the care team consisting of medical physicians, nurse practitioners, physician assistants, nurses, health coaches, and other staff that supports PCMH standards and practices.  They will work primarily at the Bay Road, East Palo Alto location, and will be available to provide coverage when deemed necessary by the supervisor, including but not limited to covering for staff shortages, for vacations or sick calls at any of the other RFHN locations.\\n\\n \\n\\nDuties and Responsibilities\\n\\nTo be performed in accordance with RFHN Policies and Procedures\\n\\nMedical Assistant Duties\\n\\n\\n\\tPrepares electronic record for documenting patient visits.\\n\\tCollects vital signs (temperature, BP, pulse, respiration rate, etc.) per protocols.\\n\\tCollects and documents chief complaint, screening questions, health histories, medications, and other appropriate information based on the patient’s presenting concerns.\\n\\tAssists providers during exams and/or medical procedures.\\n\\tFollows through on provider’s instructions; ensures that all of the patient’s needs have been met.\\n\\tPerforms routine injections.\\n\\tCollects and handles laboratory specimens and performs simple lab tests according to standard procedures.\\n\\tCompletes lab requisitions and vaccine logs, documents lab results, and other paperwork accurately.\\n\\tCompletes in-basket tasks.\\n\\tCompletes inventory for medications and medical supplies.\\n\\tCollects patient surveys.\\n\\n\\nOptometry Technician Duties\\n\\n\\n\\tPrepares the patient and assists the clinician with exams and procedures when needed.\\n\\tPerforms pre-testing including but not limited to: auto-refraction, auto-keratometry, and auto-tonometry. \\n\\tTakes detailed patient histories, tests visual acuity, stereo acuity, and color vision, measures blood pressure, and performs lensometry. \\n\\tPerforms frame selection, fittings, orders, adjustments, and repairs of prescription eyewear. \\n\\tPerforms ocular fundus photography, visual field testing, and optical coherence tomography (OCT). \\n\\tAssists in the performance of face to face or telephone triage according to triage protocols, including documentation of work performed; consults with the supervising practitioner and informs the clinician of the advice/ instructions given or actions taken.\\n\\tAdministers eye drops. \\n\\tInitiates specialty referrals including sending necessary provider documentation, imaging and test results.\\n\\tParticipates in the morning huddle in order to plan care with the clinician for patients on the day’s schedule.\\n\\tAssumes responsibility for and delegates daily tasks as delineated in “Responsibility for Daily Tasks Summary”.\\n\\n\\nGeneral Specialty Services Duties  \\n\\n\\n\\tPrepares and cleans the exam rooms, cleans instruments, and stocks rooms in between patient visits.\\n\\tPerforms end of shift tasks for room closure and equipment.\\n\\tAlerts Central Supply or Team leader to needed supplies/equipment as appropriate.\\n\\tReports any safety hazards.\\n\\tFollows up on referrals on a monthly basis, consults with referrals staff, and manages EHR database to accurately reflect referrals status of patients.\\n\\tInitiates appropriate emergency measures when patients are admitted for urgent care.\\n\\tAssures efficient patient flow by ongoing assessment of clinician schedule and working with other staff to minimize patient waiting time, and notifies patients regularly regarding wait times.\\n\\tAssists peers and others on the care team to ensure timely, optimum patient care.\\n\\tFollows RFHN standards for Standard Precautions when working with potentially infectious materials (blood or body fluids).\\n\\tMaintains patient call list to fill cancelled and no-show appointments.\\n\\tSchedules patients appropriately. \\n\\tAnswers incoming phone calls and reviews voicemail messages for the Specialty Services Department.\\n\\tMaintains patient confidentiality at all times.\\n\\tProvides excellent customer service in a sensitive and non-judgmental manner.\\n\\tProjects a professional image at all times, including adherence to dress code and standards of communication.\\n\\tParticipates in the quality improvement process as requested or assigned.\\n\\tFosters an environment that promotes trust and cooperation among all staff.\\n\\tMaintains confidentiality of all patient and employee information according to HIPAA on a need to know basis.\\n\\tAttends all RFHN mandatory meetings and other meetings as requested.\\n\\tPromotes courteous and professional behavior in all interactions with the public and the staff.\\n\\tOther duties as assigned and requested.\\nQualificationsQUALIFICATIONS\\n\\n*RFHN will provide on-the-job training in optometric care for highly motivated candidates.\\n\\n\\n\\tHigh School diploma or GED required.\\n\\tGraduate from a Medical Assisting program required.\\n\\tBilingual/biliterate Spanish/English is highly desirable.\\n\\tBasic Life Support certification required.\\n\\tMinimum one year of back-office Medical Assistant experience in a primary care or community clinic setting, in addition to externship training, is strongly preferred.\\n\\tComputer literate in a Windows-based environment.\\n\\tDetail-oriented with a high degree of accuracy.\\n\\tAbility to memorize, retain, and recall pertinent skills and information.\\n\\tAbility to work independently as well as in a team.\\n\\tAbility to travel to other clinic sites when needed.\\n\\tUp to date with COVID-19 vaccines per current CDC guidelines strongly recommended.                         \\n\\n\\nHIGHLY DESIRABLE SKILLS\\n\\n\\n\\tEnglish proficiency, including ability to read, write, understand, and spell medical terminology correctly.\\n\\tExperience in Family Medicine or Internal Medicine.\\n\\tKnowledge and experience working with electronic charting and scheduling systems.\\n\\tKnowledge of Standard Precautions.\\n\\tKnowledge of standard optometric care and procedures.  \\n\\tCertified Paraoptometric Training (CPOT) certification.\\n\\n\\nCOMPETENCIES\\n\\n\\n\\tDiversity &amp; Ethics: Shows respect and sensitivity for cultural differences; Treats people with respect; Keeps commitments; Inspires trust of others; Works with integrity and upholds organizational values.\\n\\tAttendance/Punctuality: Is consistently at work and on time as scheduled; Plans to ensure work responsibilities are covered when absent; Arrives at meetings and appointments prepared and on time.\\n\\tCustomer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance, and meets commitments.     \\n\\tProfessionalism: Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.\\n\\tProblem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. \\n\\tInterpersonal Skills: Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. \\n\\tWritten Communication: Writes clearly and informatively; Communicates change effectively; Edits work for spelling and grammar; Able to read and interpret written information.\\n\\tTeamwork: Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit; Asks for and offers help; Supports everyone's efforts to succeed. \\n\\tOrganizational Support: Follows policies and procedures; Observes reporting chain to escalate issues for resolution; Completes administrative tasks correctly and on time; Supports organization's goals and values; Is accurate and thorough;\\n\\tJudgment: Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.\\n\\tAdaptability: Adapts to changes in the work environment; Prioritizes and manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.\\n\\tDependability: Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan. \\n\\tSafety and Security: Follows safety and security procedures; Completes health and safety training as scheduled; Competes TB annual screening; Reports potentially unsafe conditions; Uses equipment and materials properly. \\n\\n\\n \\n\\nThe pay range for this position is $24.00 to $32.00 per hour.  However, the final base pay will be determined upon a number of individualized factors such as (but not limited to) the scope and responsibilities of the position, job-related knowledge, skills, experience, education and certification levels, and departmental budget. We also consider internal equity with our current employees when making final offers.\\n\\n \\n\\nRavenswood Family Health Network is an equal opportunity employer.\",\"responsibilities\":\"MISSION\\n\\nThe mission of Ravenswood Family Health Network (RFHN) is to improve the health of the community by providing culturally sensitive, integrated primary and preventative health care to all, regardless of ability to pay or immigration status, and collaborating with community partners to address the social determinants of health.\\n\\n \\n\\nPOSITION Summary    \\n\\nUnder general supervision of the Specialty Services Supervisor, operating in a multi-disciplinary team environment, the Specialty Services Medical Assistant has a primary function as a Medical Assistant providing clinical support in the Chiropractic department for the service of patients as member of a care team that includes medical physicians, nurse practitioners, physician assistants, nurses, health coaches and other staff. Individual tasks include rooming patients, taking vital signs, verifying chief concerns, obtaining medical histories, collecting specimens for lab tests, anticipating the needs of patients and other team members, documenting all patient interactions in the electronic health record, and other duties as assigned related to the comfort, care, and medical treatment of patients of the clinic. \\n\\n \\n\\nThe secondary function is providing clinical support in the service of patients as a Medical Assistant for Podiatry and Optometry Technician for Optometry services.  Individual tasks include rooming patients, taking vital signs, verifying chief concerns, obtaining medical histories, collecting specimens for lab tests, anticipating the needs of patients and other team members, documenting all patient interactions in the electronic health record (EHR), and other duties as assigned related to the comfort, care, and medical treatment of patients of the clinic. \\n\\n \\n\\nThis position is a member of the care team consisting of medical physicians, nurse practitioners, physician assistants, nurses, health coaches, and other staff that supports PCMH standards and practices.  They will work primarily at the Bay Road, East Palo Alto location, and will be available to provide coverage when deemed necessary by the supervisor, including but not limited to covering for staff shortages, for vacations or sick calls at any of the other RFHN locations.\\n\\n \\n\\nDuties and Responsibilities\\n\\nTo be performed in accordance with RFHN Policies and Procedures\\n\\nMedical Assistant Duties\\n\\n\\n\\tPrepares electronic record for documenting patient visits.\\n\\tCollects vital signs (temperature, BP, pulse, respiration rate, etc.) per protocols.\\n\\tCollects and documents chief complaint, screening questions, health histories, medications, and other appropriate information based on the patient’s presenting concerns.\\n\\tAssists providers during exams and/or medical procedures.\\n\\tFollows through on provider’s instructions; ensures that all of the patient’s needs have been met.\\n\\tPerforms routine injections.\\n\\tCollects and handles laboratory specimens and performs simple lab tests according to standard procedures.\\n\\tCompletes lab requisitions and vaccine logs, documents lab results, and other paperwork accurately.\\n\\tCompletes in-basket tasks.\\n\\tCompletes inventory for medications and medical supplies.\\n\\tCollects patient surveys.\\n\\n\\nOptometry Technician Duties\\n\\n\\n\\tPrepares the patient and assists the clinician with exams and procedures when needed.\\n\\tPerforms pre-testing including but not limited to: auto-refraction, auto-keratometry, and auto-tonometry. \\n\\tTakes detailed patient histories, tests visual acuity, stereo acuity, and color vision, measures blood pressure, and performs lensometry. \\n\\tPerforms frame selection, fittings, orders, adjustments, and repairs of prescription eyewear. \\n\\tPerforms ocular fundus photography, visual field testing, and optical coherence tomography (OCT). \\n\\tAssists in the performance of face to face or telephone triage according to triage protocols, including documentation of work performed; consults with the supervising practitioner and informs the clinician of the advice/ instructions given or actions taken.\\n\\tAdministers eye drops. \\n\\tInitiates specialty referrals including sending necessary provider documentation, imaging and test results.\\n\\tParticipates in the morning huddle in order to plan care with the clinician for patients on the day’s schedule.\\n\\tAssumes responsibility for and delegates daily tasks as delineated in “Responsibility for Daily Tasks Summary”.\\n\\n\\nGeneral Specialty Services Duties  \\n\\n\\n\\tPrepares and cleans the exam rooms, cleans instruments, and stocks rooms in between patient visits.\\n\\tPerforms end of shift tasks for room closure and equipment.\\n\\tAlerts Central Supply or Team leader to needed supplies/equipment as appropriate.\\n\\tReports any safety hazards.\\n\\tFollows up on referrals on a monthly basis, consults with referrals staff, and manages EHR database to accurately reflect referrals status of patients.\\n\\tInitiates appropriate emergency measures when patients are admitted for urgent care.\\n\\tAssures efficient patient flow by ongoing assessment of clinician schedule and working with other staff to minimize patient waiting time, and notifies patients regularly regarding wait times.\\n\\tAssists peers and others on the care team to ensure timely, optimum patient care.\\n\\tFollows RFHN standards for Standard Precautions when working with potentially infectious materials (blood or body fluids).\\n\\tMaintains patient call list to fill cancelled and no-show appointments.\\n\\tSchedules patients appropriately. \\n\\tAnswers incoming phone calls and reviews voicemail messages for the Specialty Services Department.\\n\\tMaintains patient confidentiality at all times.\\n\\tProvides excellent customer service in a sensitive and non-judgmental manner.\\n\\tProjects a professional image at all times, including adherence to dress code and standards of communication.\\n\\tParticipates in the quality improvement process as requested or assigned.\\n\\tFosters an environment that promotes trust and cooperation among all staff.\\n\\tMaintains confidentiality of all patient and employee information according to HIPAA on a need to know basis.\\n\\tAttends all RFHN mandatory meetings and other meetings as requested.\\n\\tPromotes courteous and professional behavior in all interactions with the public and the staff.\\n\\tOther duties as assigned and requested.\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"RAVENSWOOD FAMILY HEALTH CENTER\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=1EA72C9A5AA4BAED75CE8532F7179158\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1885 Bay Rd\",\"addressLocality\":\"East Palo Alto\",\"addressRegion\":\"CA\",\"postalCode\":94303,\"addressCountry\":\"USA\"}},\"qualifications\":\"QUALIFICATIONS\\n\\n*RFHN will provide on-the-job training in optometric care for highly motivated candidates.\\n\\n\\n\\tHigh School diploma or GED required.\\n\\tGraduate from a Medical Assisting program required.\\n\\tBilingual/biliterate Spanish/English is highly desirable.\\n\\tBasic Life Support certification required.\\n\\tMinimum one year of back-office Medical Assistant experience in a primary care or community clinic setting, in addition to externship training, is strongly preferred.\\n\\tComputer literate in a Windows-based environment.\\n\\tDetail-oriented with a high degree of accuracy.\\n\\tAbility to memorize, retain, and recall pertinent skills and information.\\n\\tAbility to work independently as well as in a team.\\n\\tAbility to travel to other clinic sites when needed.\\n\\tUp to date with COVID-19 vaccines per current CDC guidelines strongly recommended.                         \\n\\n\\nHIGHLY DESIRABLE SKILLS\\n\\n\\n\\tEnglish proficiency, including ability to read, write, understand, and spell medical terminology correctly.\\n\\tExperience in Family Medicine or Internal Medicine.\\n\\tKnowledge and experience working with electronic charting and scheduling systems.\\n\\tKnowledge of Standard Precautions.\\n\\tKnowledge of standard optometric care and procedures.  \\n\\tCertified Paraoptometric Training (CPOT) certification.\\n\\n\\nCOMPETENCIES\\n\\n\\n\\tDiversity &amp; Ethics: Shows respect and sensitivity for cultural differences; Treats people with respect; Keeps commitments; Inspires trust of others; Works with integrity and upholds organizational values.\\n\\tAttendance/Punctuality: Is consistently at work and on time as scheduled; Plans to ensure work responsibilities are covered when absent; Arrives at meetings and appointments prepared and on time.\\n\\tCustomer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance, and meets commitments.     \\n\\tProfessionalism: Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.\\n\\tProblem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. \\n\\tInterpersonal Skills: Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. \\n\\tWritten Communication: Writes clearly and informatively; Communicates change effectively; Edits work for spelling and grammar; Able to read and interpret written information.\\n\\tTeamwork: Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit; Asks for and offers help; Supports everyone's efforts to succeed. \\n\\tOrganizational Support: Follows policies and procedures; Observes reporting chain to escalate issues for resolution; Completes administrative tasks correctly and on time; Supports organization's goals and values; Is accurate and thorough;\\n\\tJudgment: Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.\\n\\tAdaptability: Adapts to changes in the work environment; Prioritizes and manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.\\n\\tDependability: Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan. \\n\\tSafety and Security: Follows safety and security procedures; Completes health and safety training as scheduled; Competes TB annual screening; Reports potentially unsafe conditions; Uses equipment and materials properly. \\n\\n\\n \\n\\nThe pay range for this position is $24.00 to $32.00 per hour.  However, the final base pay will be determined upon a number of individualized factors such as (but not limited to) the scope and responsibilities of the position, job-related knowledge, skills, experience, education and certification levels, and departmental budget. We also consider internal equity with our current employees when making final offers.\\n\\n \\n\\nRavenswood Family Health Network is an equal opportunity employer.\",\"experienceRequirements\":\"QUALIFICATIONS\\n\\n*RFHN will provide on-the-job training in optometric care for highly motivated candidates.\\n\\n\\n\\tHigh School diploma or GED required.\\n\\tGraduate from a Medical Assisting program required.\\n\\tBilingual/biliterate Spanish/English is highly desirable.\\n\\tBasic Life Support certification required.\\n\\tMinimum one year of back-office Medical Assistant experience in a primary care or community clinic setting, in addition to externship training, is strongly preferred.\\n\\tComputer literate in a Windows-based environment.\\n\\tDetail-oriented with a high degree of accuracy.\\n\\tAbility to memorize, retain, and recall pertinent skills and information.\\n\\tAbility to work independently as well as in a team.\\n\\tAbility to travel to other clinic sites when needed.\\n\\tUp to date with COVID-19 vaccines per current CDC guidelines strongly recommended.                         \\n\\n\\nHIGHLY DESIRABLE SKILLS\\n\\n\\n\\tEnglish proficiency, including ability to read, write, understand, and spell medical terminology correctly.\\n\\tExperience in Family Medicine or Internal Medicine.\\n\\tKnowledge and experience working with electronic charting and scheduling systems.\\n\\tKnowledge of Standard Precautions.\\n\\tKnowledge of standard optometric care and procedures.  \\n\\tCertified Paraoptometric Training (CPOT) certification.\\n\\n\\nCOMPETENCIES\\n\\n\\n\\tDiversity &amp; Ethics: Shows respect and sensitivity for cultural differences; Treats people with respect; Keeps commitments; Inspires trust of others; Works with integrity and upholds organizational values.\\n\\tAttendance/Punctuality: Is consistently at work and on time as scheduled; Plans to ensure work responsibilities are covered when absent; Arrives at meetings and appointments prepared and on time.\\n\\tCustomer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance, and meets commitments.     \\n\\tProfessionalism: Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.\\n\\tProblem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. \\n\\tInterpersonal Skills: Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. \\n\\tWritten Communication: Writes clearly and informatively; Communicates change effectively; Edits work for spelling and grammar; Able to read and interpret written information.\\n\\tTeamwork: Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit; Asks for and offers help; Supports everyone's efforts to succeed. \\n\\tOrganizational Support: Follows policies and procedures; Observes reporting chain to escalate issues for resolution; Completes administrative tasks correctly and on time; Supports organization's goals and values; Is accurate and thorough;\\n\\tJudgment: Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.\\n\\tAdaptability: Adapts to changes in the work environment; Prioritizes and manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.\\n\\tDependability: Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan. \\n\\tSafety and Security: Follows safety and security procedures; Completes health and safety training as scheduled; Competes TB annual screening; Reports potentially unsafe conditions; Uses equipment and materials properly. \\n\\n\\n \\n\\nThe pay range for this position is $24.00 to $32.00 per hour.  However, the final base pay will be determined upon a number of individualized factors such as (but not limited to) the scope and responsibilities of the position, job-related knowledge, skills, experience, education and certification levels, and departmental budget. We also consider internal equity with our current employees when making final offers.\\n\\n \\n\\nRavenswood Family Health Network is an equal opportunity employer.\",\"validThrough\":\"-0001-11-30\"}",
    "applyAvailable": true,
    "educationLevel": "",
    "qualifications": "<p style=\"margin-right:48px;text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#000000;\"><strong>QUALIFICATIONS</strong></span></span></span></p>\n\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><i><span style=\"color:#0070c0;\">*RFHN will provide on-the-job training in optometric care for highly motivated candidates.</span></i></span></span></p>\n\n<ul>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><span style=\"color:#000000;\">High School diploma or GED required.</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Graduate from a Medical Assisting program required.</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Bilingual/biliterate Spanish/English is highly desirable.</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Basic Life Support certification required.</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Minimum one year of back-office Medical Assistant experience in a primary care or community clinic setting, in addition to externship training, is strongly preferred.</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Computer literate in a Windows-based environment.</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Detail-oriented with a high degree of accuracy.</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Ability to memorize, retain, and recall pertinent skills and information.</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Ability to work independently as well as in a team.</span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Ability to travel to other clinic sites when needed.</span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Up to date with COVID-19 vaccines per current CDC guidelines strongly recommended.                         </span></span></span></li>\n</ul>\n\n<p><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><b>HIGHLY DESIRABLE SKILLS</b></span></span></span></p>\n\n<ul>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">English proficiency, including ability to read, write, understand, and spell medical terminology correctly.</span></span></span></li>\n\t<li style=\"margin-right:48px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Experience in Family Medicine or Internal Medicine.</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Knowledge and experience working with electronic charting and scheduling systems.</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Knowledge of Standard Precautions.</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Knowledge of standard optometric care and procedures.  </span></span></span></li>\n\t<li style=\"margin-right:24px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Certified Paraoptometric Training (CPOT) certification.</span></span></span></li>\n</ul>\n\n<p style=\"margin-right:48px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><b>COMPETENCIES</b></span></span></span></p>\n\n<ul>\n\t<li class=\"MsoNoSpacing\" style=\"margin-right:24px;margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><b>Diversity &amp; Ethics:</b> Shows respect and sensitivity for cultural differences; Treats people with respect; Keeps commitments; Inspires trust of others; Works with integrity and upholds organizational values.</span></span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-right:24px;margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><b>Attendance/Punctuality</b>: Is consistently at work and on time as scheduled; Plans to ensure work responsibilities are covered when absent; Arrives at meetings and appointments prepared and on time.</span></span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-right:24px;margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><b>Customer Service</b>: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance, and meets commitments.     </span></span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-right:24px;margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><b>Professionalism</b>: Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.</span></span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-right:24px;margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><b>Problem Solving</b>: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. </span></span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-right:24px;margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><b>Interpersonal Skills: </b>Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. </span></span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-right:24px;margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><b>Written Communication: </b>Writes clearly and informatively; Communicates change effectively; Edits work for spelling and grammar; Able to read and interpret written information.</span></span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-right:24px;margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><b>Teamwork: </b>Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit; Asks for and offers help; Supports everyone's efforts to succeed. </span></span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-right:24px;margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><b>Organizational Support:</b> Follows policies and procedures; Observes reporting chain to escalate issues for resolution; Completes administrative tasks correctly and on time; Supports organization's goals and values; Is accurate and thorough;</span></span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-right:24px;margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><b>Judgment: </b>Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.</span></span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-right:24px;margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><b>Adaptability: </b>Adapts to changes in the work environment; Prioritizes and manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.</span></span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-right:24px;margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><b>Dependability: </b>Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan. </span></span></span></li>\n\t<li style=\"margin-right:24px;text-align:justify;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\"><b>Safety and Security: </b>Follows safety and security procedures; Completes health and safety training as scheduled; Competes TB annual screening; Reports potentially unsafe conditions; Uses equipment and materials properly. </span></span></span></li>\n</ul>\n\n<p style=\"margin-right:48px;\"> </p>\n\n<p style=\"margin-right:24px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">The pay range for this position is $24.00 to $32.00 per hour.  However, the final base pay will be determined upon a number of individualized factors such as (but not limited to) the scope and responsibilities of the position, job-related knowledge, skills, experience, education and certification levels, and departmental budget. We also consider internal equity with our current employees when making final offers.</span></span></span></p>\n\n<p style=\"margin-right:48px;\"> </p>\n\n<p style=\"margin-right:48px;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:14px;\">Ravenswood Family Health Network is an equal opportunity employer.</span></span></span></p>",
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