Inbound Customer Service Representative

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  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Las Vegas, Nevada, 89117-7930, United States",
    "city": "Las Vegas",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
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  "salary_min": null,
  "inferred_at": "2026-06-06T10:20:02.824Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Las Vegas, Nevada, 89117-7930, United States",
      "city": "Las Vegas",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
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    "countries": [
      "United States"
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  "remote_policy": null,
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{}

{
  "list_job": {
    "id": "35",
    "isRemote": null,
    "location": {
      "city": "Las Vegas",
      "state": "Nevada"
    },
    "atsLocation": {
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      "state": null,
      "country": null,
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    "departmentId": "18599",
    "locationType": "0",
    "jobOpeningName": "Inbound Customer Service Representative",
    "departmentLabel": "Inbound - 200 Reg.",
    "employmentStatusLabel": "Full-Time"
  },
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  "detail_job_opening": {
    "location": {
      "city": "Las Vegas",
      "state": "Nevada",
      "postalCode": "89117-7930",
      "addressCountry": "United States"
    },
    "datePosted": "2025-12-31",
    "atsLocation": {
      "city": null,
      "state": null,
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      "countryId": null
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    "description": "<p><span style=\"font-size: 13px\"><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">Join the Turtle Peak Team in Las Vegas, NV, as an Inbound Customer Service Representative!</span></span></span></p>\n<p><span style=\"font-size: 13px\">Are you ready to join a dynamic and fun-loving team? Turtle Peak is looking for enthusiastic, dedicated individuals to join us as full-time  Inbound Customer Service Representatives. If you love helping people and thrive in a fast-paced environment, we want to hear from you!</span></p>\n<p><span style=\"text-decoration: underline\"><span style=\"font-size: 13px\"><br>Why You'll Love Working Here:</span></span></p>\n<p><br></p>\n<p><em><span style=\"font-size: 13px\"><span style=\"font-weight: bold\">Competitive Pay &amp; Bonuses</span></span></em></p>\n<ul>\n<li><span style=\"font-size: 13px\">Pay rate $16.00 </span><br></li>\n<li><span style=\"font-size: 13px\">Up to $300 monthly bonus</span></li>\n</ul>\n<p><br></p>\n<p><em><span style=\"font-size: 13px\"><span style=\"font-weight: bold\">Amazing Benefits &amp; Perks after hire</span></span></em></p>\n<ul>\n<li><span style=\"font-size: 13px\">Medical coverage</span></li>\n<li><span style=\"font-size: 13px\">Long- and short-term disability insurance (LTD and STD)</span></li>\n<li><span style=\"font-size: 13px\">Flexible spending accounts; Hospital Indemnity plans</span></li>\n<li><span style=\"font-size: 13px\">Generous vacation, mental health, and sick leave</span></li>\n<li><span style=\"font-size: 13px\">Exclusive Tickets@Work discounts for entertainment and travel</span></li>\n<li><span style=\"font-size: 13px\">Office snacks and events</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 13px\">What You'll Do:</span></p>\n<p><span style=\"font-size: 13px\">As an Inbound Customer Service Representative, you'll be the voice of our brands, providing top-notch service through various channels, such as emails, phone calls, live chat, and social media. </span></p>\n<p><br></p>\n<p><span style=\"font-size: 13px\"><em><span style=\"font-weight: bold\">What is your main goal?</span></em>  <br>To make every customer interaction a positive one!</span></p>\n<ul>\n<li><span style=\"font-size: 13px\">Address customer inquiries and resolve complaints with a smile</span></li>\n<li><span style=\"font-size: 13px\">Listen to customers, understand their needs, and offer solutions</span></li>\n<li><span style=\"font-size: 13px\">Maintain professionalism and courtesy at all times</span></li>\n<li><span style=\"font-size: 13px\">Stay calm and composed while handling conflicts and diffusing tension</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 13px\">What We're Looking For:</span></p>\n<ul>\n<li><span style=\"font-size: 13px\"><span style=\"font-weight: bold\">Tech-savvy</span>: Comfortable with computers and able to switch between systems easily</span></li>\n<li><span style=\"font-size: 13px\"><span style=\"font-weight: bold\">Team player</span>: Works well with others and understands the importance of teamwork</span></li>\n<li><span style=\"font-size: 13px\"><span style=\"font-weight: bold\">Respectful</span>: Always kind, positive, and helpful</span></li>\n<li><span style=\"font-size: 13px\"><span style=\"font-weight: bold\">Empathetic</span>: Listens well and offers support</span></li>\n<li><span style=\"font-size: 13px\"><span style=\"font-weight: bold\">Multitasker</span>: Excellent at managing time and prioritizing tasks</span></li>\n</ul>\n<p><br></p>\n<p><em><span style=\"font-size: 13px\">Requirements:</span></em></p>\n<ul>\n<li><span style=\"font-size: 13px\">High school diploma or equivalent</span></li>\n<li><span style=\"font-size: 13px\">1 year of customer service experience</span></li>\n<li><span style=\"font-size: 13px\">Strong technical skills, including MS Office Suite and web browsing</span></li>\n<li><span style=\"font-size: 13px\">Able to pass a background check</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 13px\">About Turtle Peak:</span></p>\n<p><span style=\"font-size: 13px\">At Turtle Peak, we set the gold standard for customer service. Our mission is to elevate customer experiences through exceptional service and genuine interactions. We believe that a great culture drives great results, and we stay true to our core values:</span></p>\n<ul>\n<li><span style=\"font-size: 13px\">Compliance is key</span></li>\n<li><span style=\"font-size: 13px\">Value every customer interaction</span></li>\n<li><span style=\"font-size: 13px\">Empower our people</span></li>\n<li><span style=\"font-size: 13px\">Think outside the box</span></li>\n<li><span style=\"font-size: 13px\">Communication is king</span></li>\n<li><span style=\"font-size: 13px\">Own your role</span></li>\n<li><span style=\"font-size: 13px\">Embrace change and innovation</span></li>\n<li><span style=\"font-size: 13px\">\"Fine\" is never okay</span></li>\n<li><span style=\"font-size: 13px\">Dream big</span></li>\n<li><span style=\"font-size: 13px\">Be a customer advocate</span></li>\n</ul>\n<p><br></p>\n<p><br></p>\n<p><br></p>\n<p><br></p>",
    "compensation": "16.00",
    "departmentId": "18599",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Inbound Customer Service Representative",
    "departmentLabel": "Inbound - 200 Reg.",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://turtlepeakcs.bamboohr.com/careers/35",
    "employmentStatusLabel": "Full-Time"
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}