Vacation Planner

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  "last_changed_at": "2026-06-06T09:43:44.788Z",
  "active_status": "active"
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  "location": {
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    "confidence": 0.8
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{
  "list_job": {
    "title": "Vacation Planner",
    "postedOn": "Posted Today",
    "bulletFields": [
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    "externalPath": "/job/Marriotts-Bali-Renaissance/Vacation-Planner_JR91213",
    "locationsText": "Marriott's Bali Renaissance"
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    "id": "4ef724fc844e1001f9cf2ccf869c0000",
    "title": "Vacation Planner",
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    "jobReqId": "JR91213",
    "location": "Marriott's Bali Renaissance",
    "postedOn": "Posted Today",
    "timeType": "Full time",
    "startDate": "2026-06-06",
    "externalUrl": "https://mymvw.wd5.myworkdayjobs.com/MVW/job/Marriotts-Bali-Renaissance/Vacation-Planner_JR91213",
    "jobPostingId": "Vacation-Planner_JR91213",
    "jobDescription": "<div><div>Job Description</div></div><div><div><div><div><div><div><div><div><div><p><b>Building and Maintaining Customer Base</b></p><ul><li><p>Answers owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.</p></li><li><p>Fulfills requests from owners or prospective owner regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.</p></li><li><p>Monitors contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.</p></li><li><p>Follows up on referrals from owners.</p></li><li><p>Develops and maintains records on customer contacts and use that information to support effective follow-up encounters.</p></li><li><p>Contacts owners to monitor satisfaction, makes aware of upcoming promotions, and develops business opportunities (e.g., reloads, referrals).</p></li><li><p>Uses available Customer Relationship Management systems (e.g., Seibel, Universe) to maintain accounts of interactions and follow up with customers with regard to purchases and contracting activity.</p></li></ul><p></p><p><b>Giving Sales Presentations</b></p><ul><li><p>Discovers the needs of prospective owners through a series of questions/discussion and utilize the information to customize the sales presentation.</p></li><li><p>Explain the features and benefits of the Marriott Vacation Club Destinations product.</p></li><li><p>Establishes trust during the warm up, discovery, and intent statement and build rapport with customer.</p></li><li><p>Closes sales using approved process.</p></li><li><p>Practices and continues to develop and improve sales presentation.</p></li><li><p>Presents financing options as an approach to ownership.</p></li><li><p>Presents to customers in a manner that effectively utilizes the elements of the sales process.</p></li><li><p>Finalizes deals by signing of paperwork and notarizing contacts.</p></li><li><p>Follows up customer interaction with email, phone, or mail correspondence and facilitate use of Vacation Ownership Advisor.</p></li><li><p>Answers customers&#39; questions regarding construction work, financing, maintenance, repairs, and appraisals.</p></li><li><p>Uses, demonstrates, and/or coordinates virtual tour (eTour) software for guests.</p></li><li><p>Prepares for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).</p></li></ul><p></p><p></p><p></p><p><b>Conducting and Managing Business Transactions</b></p><ul><li><p>Assures complete and accurate processing of documents pertaining to sales.</p></li><li><p>Reviews details of contracts with prospective owners once they decide on purchase.</p></li><li><p>Analyzes problems and formulates plans to overcome challenges of getting work done quickly with a high degree of quality.</p></li><li><p>Thoroughly reviews loan applications and financial documents with the customer and ensure completed properly.</p></li><li><p>Works with Sales Management to minimize cancellations, provides comprehensive owner assurance and ensures timeliness of closings.</p></li><li><p>Reaches out to and influence Every Other Year (EOY) owners to upgrade and maximize all reload opportunities.</p></li><li><p>Completes button-up sheet at end of each sale.</p></li></ul><p></p><p><b>Providing Services to Others</b></p><ul><li><p>Responds to and monitors the resolution of customer and owner inquiries in a timely manner with accurate information.</p></li><li><p>Leverages resources for providing service to customers and owners (e.g., Vacation Ownership Advisors) in an effective manner.</p></li></ul><p></p><p><b>Other</b></p><ul><li><p>Demonstrates total understanding of the culture and processes of the organization.</p></li><li><p>Manages time effectively to punctually attend daily team meetings, training sessions, and customer/owner appointments.</p></li><li><p>Improves sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Customers, Owners).</p></li><li><p>Participates in formal training sessions offered by management team.</p></li><li><p>Maintains an awareness of current events (e.g., news, sports, pop-culture) and information on locations to enable customer relationship building.</p></li><li><p>Assists in the development and mentoring of other Telemarketers as requested.</p></li><li><p>Understands and abides by state and federal regulation around all sales and/or marketing activity (i.e. Do Not Call Lists, State registrations, Exemptions, etc).</p></li><li><p>Performs other duties as assigned</p></li></ul><p></p><p>#imvwap</p></div></div></div></div></div></div></div></div></div><p style=\"text-align:inherit\"></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</span></p>",
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      "descriptor": "Marriott's Bali Renaissance"
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