Home › Companies › Stripe › Technical Account Manager
Technical Account Manager
Stripe · Atlanta, Chicago, New York City, San Francisco, Seattle, US Remote · Remote · Active · Greenhouse
Job facts
| Field | Value |
|---|---|
| Company | Stripe |
| Title | Technical Account Manager |
| Normalized title | - |
| Department / team | 4130 Technical Account Management, Support & Services - AMER |
| Location | Atlanta, United States |
| Work model | Remote / Remote |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Greenhouse |
| Posted / first seen | 2025-01-06 / 2026-05-29 |
| Changed / last seen | 2026-05-29 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Stripe. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Greenhouse. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Atlanta. | Open |
| Department jobs | Active postings in 4130 Technical Account Management, Support & Services - AMER. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Stripe |
| Source | f6595d85-f0f8-440c-8dc1-b0386dc838fa |
| ATS provider | Greenhouse |
Description
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.
What you’ll do
Strategically support Stripe’s largest and most complex users.
Responsibilities
Provide a gold standard experience to your assigned accounts’ key stakeholders
Work with the wider Operations team to provide current state, resources and knowledge to enable gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development
Foster long term user relationships that grow loyalty to Stripe and Stripe products
Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion
Work closely with Account Management and other user facing teams as part of a larger effort to support users on Stripe
Lead user facing meetings both in person and through video chat
Collaborate on the continued design of this support offering
Create user-facing content for long term solutions
Who you are
We are looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
5+ years experience in enterprise level client-facing work
Strong product sense and energized by the challenge of solving difficult user related problems
Strong written and verbal communication skills
Ability to lead complex integration conversations in a highly consultative and proactive manner
Familiarity with APIs and ability to explain API concepts to Stripe’s largest and most technical customers
Familiarity with SQL and comfort building basic queries and modifying more complex ones
Strong technical troubleshooting skills and experience interfacing with technical teams
Adept client relationship management skills
Ability to engage in business-level and technical conversations at multiple levels of the organization
Preferred qualifications
Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes
Experience practicing in small to medium scale project management
Strong organizational skills and self-starting mindset
Experience with tools like Postman, xCode, Python, Webhooks, and ETL
Experience in the payments industry
Full job record
| Job ID | 2829ee18e361f513d22b35e32855977da4b8078b |
| Org ID | 513d0053-fcfc-4400-8e5b-bd4bd13e8763 |
| Source ID | f6595d85-f0f8-440c-8dc1-b0386dc838fa |
| Board ID | f6595d85-f0f8-440c-8dc1-b0386dc838fa |
| Provider | greenhouse |
| Provider Job Key | 6458492 |
| Title | Technical Account Manager |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Atlanta, Chicago, New York City, San Francisco, Seattle, US Remote |
| Department | 4130 Technical Account Management, Support & Services - AMER |
| Team | — |
| Employment Type | — |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | — |
| City | Atlanta |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://stripe.com/jobs/search?gh_jid=6458492 |
| Apply URL | https://stripe.com/jobs/search?gh_jid=6458492 |
| First Seen At | 2026-05-29 22:43:12Z |
| Last Seen At | 2026-06-06 07:35:42Z |
| Last Checked At | 2026-06-06 07:35:42Z |
| Last Changed At | 2026-05-29 22:43:12Z |
| Inactive At | — |
| Source Posted At | 2025-01-06 18:29:54Z |
| Source Updated At | 2026-05-20 20:58:18Z |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=greenhouse/board=stripe/date=2026-06-06/2026-06-06T07-35-41-937Z-ed50622e5b1077bf6f1b14de3e01cb58fd726c22e01084f203cb64f00294e085.json |
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