National Premier Client Manager

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    "Title": "National Premier Client Manager",
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    "JobFunction": "Distribution and Sales",
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    "BusinessUnit": "United States",
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"<p>The&nbsp;Premier&nbsp;Client&nbsp;Manager&nbsp;maximizes&nbsp;sales&nbsp;by&nbsp;applying&nbsp;an&nbsp;operational&nbsp;framework&nbsp;to&nbsp;the&nbsp;market&nbsp;opportunity&nbsp;and&nbsp;through&nbsp;analysis,&nbsp;works&nbsp;to&nbsp;create&nbsp;a&nbsp;smooth&nbsp;experience&nbsp;for&nbsp;the&nbsp;client&nbsp;and&nbsp;company&nbsp;by&nbsp;offering&nbsp;alternatives&nbsp;and&nbsp;strategies&nbsp;that&nbsp;fulfil&nbsp;the&nbsp;client’s&nbsp;needs&nbsp;in&nbsp;an&nbsp;operationally&nbsp;effective&nbsp;and&nbsp;efficient&nbsp;manner.&nbsp;In&nbsp;this&nbsp;role,&nbsp;the&nbsp;Manager&nbsp;will&nbsp;consult&nbsp;with&nbsp;crossfunctional&nbsp;internal&nbsp;teams,&nbsp;clients&nbsp;(employers),&nbsp;brokers,&nbsp;and&nbsp;our&nbsp;sales&nbsp;organization&nbsp;to&nbsp;deliver&nbsp;a&nbsp;desirable&nbsp;onboarding&nbsp;experience&nbsp;for&nbsp;new&nbsp;clients&nbsp;and&nbsp;existing&nbsp;ones.&nbsp;</p><p>The&nbsp;focus&nbsp;is&nbsp;to&nbsp;deliver&nbsp;a&nbsp;successful&nbsp;execution&nbsp;of&nbsp;the&nbsp;sale&nbsp;through&nbsp;the&nbsp;application&nbsp;of&nbsp;best&nbsp;practices,&nbsp;by&nbsp;anticipating&nbsp;and&nbsp;mitigating&nbsp;issues&nbsp;to&nbsp;ensure&nbsp;a&nbsp;smooth&nbsp;enrollment&nbsp;and&nbsp;service&nbsp;delivery.&nbsp;In&nbsp;addition,&nbsp;this&nbsp;role&nbsp;will&nbsp;collaborate&nbsp;with&nbsp;the&nbsp;zone&nbsp;leadership&nbsp;and&nbsp;their&nbsp;teams&nbsp;to&nbsp;help&nbsp;create&nbsp;an&nbsp; effective&nbsp;reservice&nbsp;strategy&nbsp;for&nbsp;supported&nbsp;premier&nbsp;cases.&nbsp;This&nbsp;role&nbsp;will&nbsp;support&nbsp;and&nbsp;ensure&nbsp;compliance&nbsp;with&nbsp;corporate&nbsp;policies,&nbsp;goals,&nbsp;and&nbsp;objectives&nbsp;while&nbsp;performing&nbsp;their&nbsp;responsibilities&nbsp;personally&nbsp;and&nbsp;through&nbsp;direct&nbsp;collaboration&nbsp;with&nbsp;all&nbsp;stakeholders&nbsp;while&nbsp;maintaining&nbsp;high&nbsp;integrity&nbsp;and&nbsp;ethical&nbsp;standards.</p><p>&nbsp;</p><p><strong>RESPONSIBILITIES:</strong></p><ul><li>Refinement&nbsp;and&nbsp;execution&nbsp;of&nbsp;a&nbsp;defined&nbsp;process&nbsp;in&nbsp;supporting&nbsp;the&nbsp;onboarding&nbsp;of&nbsp;new&nbsp;premier&nbsp;cases&nbsp;working&nbsp;in&nbsp;collaboration&nbsp;with&nbsp;our&nbsp;field&nbsp;sales&nbsp;organization&nbsp;and&nbsp;home&nbsp;office&nbsp;business&nbsp;partners</li><li>Work&nbsp;in&nbsp;collaboration&nbsp;with&nbsp;executive&nbsp;management&nbsp;and&nbsp;zone&nbsp;leadership&nbsp;teams&nbsp;to&nbsp;ensure&nbsp;awareness&nbsp;of&nbsp;challenges&nbsp;and&nbsp;opportunities&nbsp;for&nbsp;proper&nbsp;planning&nbsp;and&nbsp;revenue&nbsp;projections&nbsp;for&nbsp;both&nbsp;new&nbsp;and&nbsp;existing&nbsp;clients</li><li>Collaborate&nbsp;with&nbsp;Zone&nbsp;Leadership&nbsp;and&nbsp;their&nbsp;teams&nbsp;to&nbsp;help&nbsp;create&nbsp;and&nbsp;support&nbsp;a&nbsp;successful,&nbsp;customer&nbsp;centric&nbsp;re-service&nbsp;strategy&nbsp;for&nbsp;premier&nbsp;cases</li><li>Provide&nbsp;guidance&nbsp;by&nbsp;promoting,&nbsp;and&nbsp;supporting&nbsp;a&nbsp;defined&nbsp;process&nbsp;to&nbsp;field&nbsp;sales&nbsp;leaders&nbsp;to&nbsp;ensure&nbsp;the&nbsp;successful&nbsp;implementation&nbsp;and&nbsp;reservicing&nbsp;of&nbsp;premier&nbsp;cases</li><li>Assist&nbsp;in&nbsp;identifying&nbsp;and&nbsp;collaborating&nbsp;on&nbsp;process&nbsp;improvements&nbsp;among&nbsp;cross-functional&nbsp;business&nbsp;units&nbsp;within&nbsp;the&nbsp;organization&nbsp;as&nbsp;they&nbsp;relate&nbsp;to&nbsp;the&nbsp;scope&nbsp;of&nbsp;this&nbsp;role</li><li>Assist&nbsp;other&nbsp;Combined&nbsp;departments&nbsp;(i.e.,&nbsp;Operations,&nbsp;Underwriting,&nbsp;Sales&nbsp;Training,&nbsp;Marketing,&nbsp;Sales&nbsp;Administration&nbsp;and&nbsp;Human&nbsp;Resources)&nbsp;with&nbsp;field&nbsp;and&nbsp;leadership&nbsp;training&nbsp;related&nbsp;to&nbsp;premier&nbsp;client&nbsp;acquisition&nbsp;and&nbsp;reservicing</li><li>Other&nbsp;duties&nbsp;as&nbsp;assigned</li></ul><p>&nbsp;</p><p>&nbsp;</p><p><strong>QUALIFICATIONS</strong></p><ul><li>Ability&nbsp;to&nbsp;effectively&nbsp;influence&nbsp;others</li><li>Ability&nbsp;to&nbsp;think&nbsp;strategically&nbsp;and&nbsp;act&nbsp;proactively</li><li>Demonstrated&nbsp;leadership&nbsp;and&nbsp;visionary&nbsp;skills</li><li>Advanced&nbsp;interpersonal&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;communicate&nbsp;effectively&nbsp;at&nbsp;all&nbsp;levels&nbsp;of&nbsp;the&nbsp;organization</li><li>Strong&nbsp;communication&nbsp;(oral&nbsp;and&nbsp;written),&nbsp;and&nbsp;ability&nbsp;to&nbsp;present&nbsp;effectively&nbsp;in&nbsp;front&nbsp;of&nbsp;large&nbsp;groups</li></ul><p>&nbsp;</p><p>&nbsp;</p><p><strong>EDUCATION&nbsp;&amp;&nbsp;EXPERIENCE</strong></p><ul><li>8+&nbsp;years’&nbsp;experience&nbsp;related&nbsp;to&nbsp;sales/business&nbsp;development,&nbsp;small&nbsp;business&nbsp;sales,&nbsp;worksite&nbsp;sales,&nbsp;project&nbsp;planning&nbsp;and&nbsp;execution</li><li>Ability&nbsp;to&nbsp;develop&nbsp;presentations,&nbsp;analyze&nbsp;data&nbsp;to&nbsp;identify&nbsp;opportunities&nbsp;for&nbsp;improvement,&nbsp;and&nbsp;work&nbsp;effectively&nbsp;in&nbsp;Microsoft&nbsp;Suite</li><li>Ability&nbsp;to&nbsp;travel&nbsp;20%&nbsp;+</li></ul><p>&nbsp;</p><p><strong>CHUBB&nbsp;INDIVIDUAL&nbsp;CONTRIBUTOR&nbsp;COMPETENCIES</strong></p><p>&nbsp;</p><ul><li><strong>Problem&nbsp;Solving</strong>:&nbsp;Takes&nbsp;an&nbsp;organized&nbsp;and&nbsp;logical&nbsp;approach&nbsp;to&nbsp;thinking&nbsp;through&nbsp;problems&nbsp;and&nbsp;complex&nbsp;issues.&nbsp;Simplifies&nbsp;complexity&nbsp;by&nbsp;breaking&nbsp;down&nbsp;issues&nbsp;into&nbsp;manageable&nbsp;parts.&nbsp;Looks&nbsp;beyond&nbsp;the&nbsp;obvious&nbsp;to&nbsp;get&nbsp;at&nbsp;root&nbsp;causes.&nbsp;Develops&nbsp;insight&nbsp;into&nbsp;problems,&nbsp;issues&nbsp;and&nbsp;situation.</li><li><strong>Continuous&nbsp;Learning</strong>:&nbsp;Demonstrates&nbsp;a&nbsp;desire&nbsp;and&nbsp;capacity&nbsp;to&nbsp;expand&nbsp;expertise,&nbsp;develop&nbsp;new&nbsp;skills&nbsp;and&nbsp;grow&nbsp;professionally.&nbsp;Seeks&nbsp;and&nbsp;takes&nbsp;ownership&nbsp;of&nbsp;opportunities&nbsp;to&nbsp;gain&nbsp;experience,&nbsp;acquire&nbsp;new&nbsp;knowledge&nbsp;and&nbsp;deepen&nbsp;technical&nbsp;expertise.&nbsp;Takes&nbsp;advantage&nbsp;of&nbsp;formal&nbsp;and&nbsp;informal&nbsp;developmental&nbsp;opportunities.&nbsp;Takes&nbsp;on&nbsp;challenging&nbsp;work&nbsp;assignments&nbsp;that&nbsp;lead&nbsp;to&nbsp;professional&nbsp;growth</li><li><strong>Initiative</strong>:&nbsp;Willingly&nbsp;does&nbsp;more&nbsp;than&nbsp;is&nbsp;required&nbsp;or&nbsp;expected&nbsp;in&nbsp;the&nbsp;job.&nbsp;Meets&nbsp;objectives&nbsp;on&nbsp;time&nbsp;with&nbsp;minimal&nbsp;supervision.&nbsp;Eager&nbsp;and&nbsp;willing&nbsp;to&nbsp;go&nbsp;the&nbsp;extra&nbsp;mile&nbsp;in&nbsp;terms&nbsp;of&nbsp;time&nbsp;and&nbsp;effort.&nbsp;Is&nbsp;self-motivated&nbsp;and&nbsp;seizes&nbsp;opportunities&nbsp;to&nbsp;make&nbsp;a&nbsp;positive&nbsp;difference.</li><li><strong>Adaptability:</strong>&nbsp;Ability&nbsp;to&nbsp;re-direct&nbsp;personal&nbsp;efforts&nbsp;in&nbsp;response&nbsp;to&nbsp;changing&nbsp;circumstances.&nbsp;Is&nbsp;receptive&nbsp;to&nbsp;innovative&nbsp;ideas&nbsp;and&nbsp;new&nbsp;ways&nbsp;of&nbsp;doing&nbsp;things.&nbsp;Effectively&nbsp;prioritizes&nbsp;according&nbsp;to&nbsp;competing&nbsp;demands&nbsp;and&nbsp;shifting&nbsp;objectives.&nbsp;Can&nbsp;navigate&nbsp;through&nbsp;uncertainty&nbsp;and&nbsp;knows&nbsp;when&nbsp;to&nbsp;change&nbsp;course</li><li><strong>Results&nbsp;Orientation</strong>:&nbsp;Effectively&nbsp;executes&nbsp;on&nbsp;plans,&nbsp;drives&nbsp;for&nbsp;results&nbsp;and&nbsp;takes&nbsp;accountability&nbsp;for&nbsp;outcomes.&nbsp;Perseveres&nbsp;and&nbsp;does&nbsp;not&nbsp;give&nbsp;up&nbsp;easily&nbsp;in&nbsp;challenging&nbsp;situations.&nbsp;Recognizes&nbsp;and&nbsp;capitalizes&nbsp;on&nbsp;opportunities.&nbsp;Takes&nbsp;full&nbsp;accountability&nbsp;for&nbsp;achieving&nbsp;(or&nbsp;failing&nbsp;to&nbsp;achieve)&nbsp;desired&nbsp;results</li><li><strong>Values&nbsp;Orientation</strong>:&nbsp;Upholds&nbsp;and&nbsp;models&nbsp;Chubb&nbsp;values&nbsp;and&nbsp;always&nbsp;does&nbsp;the&nbsp;right&nbsp;thing&nbsp;for&nbsp;the&nbsp;company,&nbsp;colleagues,&nbsp;and&nbsp;customers.&nbsp;Is&nbsp;direct&nbsp;truthful&nbsp;and&nbsp;trusted&nbsp;by&nbsp;others.&nbsp;Acts&nbsp;as&nbsp;a&nbsp;team&nbsp;player.&nbsp;Acts&nbsp;ethically&nbsp;and&nbsp;maintains&nbsp;a&nbsp;high&nbsp;level&nbsp;of&nbsp;professional&nbsp;integrity.&nbsp;Fosters&nbsp;high&nbsp;collaboration&nbsp;within&nbsp;own&nbsp;team&nbsp;and&nbsp;across&nbsp;the&nbsp;company;&nbsp;constantly&nbsp;acts&nbsp;and&nbsp;thinks&nbsp;“One&nbsp;Chubb”</li></ul><p>&nbsp;</p><p>The&nbsp;pay&nbsp;range&nbsp;for&nbsp;the&nbsp;role&nbsp;is&nbsp;$80,000&nbsp;to&nbsp;$88,000.&nbsp;The&nbsp;specific&nbsp;offer&nbsp;will&nbsp;depend&nbsp;on&nbsp;an&nbsp;applicant’s&nbsp;skills&nbsp;and&nbsp;other&nbsp;factors.&nbsp;This&nbsp;role&nbsp;may&nbsp;also&nbsp;be&nbsp;eligible&nbsp;to&nbsp;participate&nbsp;in&nbsp;a&nbsp;discretionary&nbsp;annual&nbsp;incentive&nbsp;program.&nbsp;Chubb&nbsp;offers&nbsp;a&nbsp;comprehensive&nbsp;benefits&nbsp;package,&nbsp;more&nbsp;details&nbsp;on&nbsp;which&nbsp;can&nbsp;be&nbsp;found&nbsp;<a href=\"https://www.chubb.com/content/dam/chubb-sites/rda/careers-chubb/2025_benefits_at_a_glance_combined_staff.pdf\" rel=\"noopener noreferrer\" target=\"_blank\"><u>on&nbsp;our&nbsp;careers&nbsp;website</u></a>.&nbsp;The&nbsp;disclosed&nbsp;pay&nbsp;range&nbsp;estimate&nbsp;may&nbsp;be&nbsp;adjusted&nbsp;for&nbsp;the&nbsp;applicable&nbsp;geographic&nbsp;differential&nbsp;for&nbsp;the&nbsp;location&nbsp;in&nbsp;which&nbsp;the&nbsp;position&nbsp;is&nbsp;filled.</p><p>&nbsp;</p><p><br>&nbsp;</p>",
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    "CorporateDescriptionStr": "<div>\n Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.\n</div>\n<div>\n <br/>\n</div>\n<div>\n At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.\n</div>",
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