Collections Coordinator, Customer Service

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  "source_hash": "bc81ffa041c4e51cd6f56490d75c67a85967deb07f58a3b614223a41264f4bf4",
  "last_changed_at": "2026-06-04T11:35:52.572Z",
  "active_status": "deleted"
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{
  "language": "en",
  "location": {
    "raw": "Tempe, Arizona",
    "city": "Tempe",
    "region": "AZ",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.85
  },
  "salary_max": 17.75,
  "salary_min": 17.75,
  "inferred_at": "2026-06-02T10:43:39.902Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Tempe, Arizona",
      "city": "Tempe",
      "region": "AZ",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.85
    },
    "countries": [
      "United States"
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  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
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{}

{
  "lists": [
    {
      "text": "What You'll Do",
      "content": "<div>\n\n<li>Manage a portfolio of auto loan accounts and reduce delinquency.</li>\n<li>Contact customers to understand intent and ability to pay.</li>\n<li>Maintain positive relationships while collecting on past-due balances.</li>\n<li>Negotiate solutions that work for customers and GLS (immediate payments and/or promises to pay with clear dates and amounts).</li>\n<li>Follow state and company guidelines in a fast-paced environment.</li>\n<li>Accurately document all contacts, outcomes, and follow-up in GLS systems.</li>\n<li>Meet or exceed assigned goals and business plan objectives.</li>\n<li>Maintain electronic records and support additional assignments or special projects as needed.</li>\n\n</div>"
    },
    {
      "text": "What You'll Bring",
      "content": "<div>\n\n<li>High school diploma or equivalent.</li>\n<li>Excellent interpersonal skills: friendly, tactful, empathetic, and able to influence and manage conflict.</li>\n<li>Strong judgment and discretion with highly sensitive and confidential information.</li>\n<li>Ability to build cross-functional partnerships and maintain positive customer relationships.</li>\n<li>Active listening skills; comfortable probing and asking targeted questions to gather information.</li>\n<li>Strong verbal and written communication with internal and external customers.</li>\n<li>Team player who can adapt in a fast-paced, changing environment.</li>\n<li>Proficient computer skills with internet and standard business tools (Microsoft Office); quick to learn new systems.</li>\n<li>Excellent organization and attention to detail; able to manage multiple priorities.</li>\n<li>Commitment to GLS core values and key competencies.</li>\n\n</div>"
    },
    {
      "text": "Work Environment ",
      "content": "\n<li>This role is phone- and computer-based, requiring the employee to be seated for extended periods.</li>\n<li>Frequent speaking and close visual work, including reading data, screens, and documents.</li>\n"
    },
    {
      "text": "Benefits and Perks",
      "content": "\n<li>Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability</li>\n<li>401K with employer match and 100% immediate vesting</li>\n<li>Paid Time Off (PTO) and paid company holidays to help you balance work and personal life</li>\n<li>Paid Volunteer Time Off (VTO) Annually</li>\n<li>Tuition Reimbursement</li>\n<li>Parental Leave</li>\n<li>Business casual work environment</li>\n"
    },
    {
      "text": "About GLS",
      "content": "\n<li>Join over 1,000 colleagues who \"Care Deeply and Think Boldly\" in a positive, adaptive culture that celebrates success and impact. GLS is proud to be recognized by Inc. 5000 as one of the nation’s fastest-growing private companies.</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1778706857371,
  "updatedAt": null,
  "categories": {
    "team": "Collections",
    "location": "Tempe, Arizona",
    "commitment": "Full-Time",
    "allLocations": [
      "Tempe, Arizona"
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    "currency": "USD",
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  "workplaceType": "onsite"
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