Program Manager

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    "description": "<p>Position Summary </p>\n\n<p>The Program Manager is responsible for managing customer programs from quoting and initial award through production, delivery, and ongoing customer support. This role serves as the primary point of contact between the customer and internal teams, ensuring that program requirements, schedules, quality expectations, and delivery commitments are clearly understood and executed. </p>\n\n<p>The ideal candidate has experience in electronic manufacturing, preferably with aerospace, defense, or military customers, and understands the importance of quality, compliance, communication, and on-time delivery. </p>\n\n<p> </p>\n\n<p>Key Responsibilities </p>\n\n<ul>\n\t<li>\n\t<p>Serve as the primary customer contact for assigned programs and accounts.  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Manage customer expectations, schedules, priorities, and communication.  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Coordinate internal activities across production, purchasing, planning, engineering, quality, shipping, and leadership.  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Review customer purchase orders, contracts, drawings, specifications, and flow-down requirements.  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Ensure customer requirements are properly communicated and understood by internal departments.  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Track program status, open action items, risks, shortages, quality issues, and delivery commitments.  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Lead internal and external program meetings as needed.  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Monitor production progress and help resolve issues that may impact schedule, quality, or customer satisfaction.  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Support quoting, change orders, customer requests, and new product introductions.  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Work with planning and purchasing to ensure materials, resources, and capacity align with customer demand.  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Assist with customer reporting, status updates, corrective actions, and delivery recovery plans.  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Support compliance with aerospace, military, ITAR, DPAS, AS9100, ISO, and customer-specific requirements as applicable.  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Help identify and escalate risks related to schedule, material availability, quality, engineering, or customer requirements.  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Maintain accurate program records, communications, and documentation.  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p>Drive continuous improvement in customer satisfaction, program execution, and internal communication.  </p>\n\t</li>\n</ul>",
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Environment Requirements \\n\\n\\n\\t\\n\\tOffice and manufacturing floor environment.  \\n\\t\\n\\n\\n\\n\\t\\n\\tTravel to customer locations will be required as needed to support program reviews, customer meetings, audits, and business needs. \\n\\t\\n\\n\\n\\n\\t\\n\\tMust be able to communicate effectively with office and production personnel.  \\n\\t\\n\\n\\n\\n\\t\\n\\tMay require walking the production floor, attending meetings, reviewing job status, and interacting with multiple departments.  \\n\\t\\n\\n\\n\\n\\t\\n\\tMust be able to work in a fast-paced manufacturing environment with changing priorities.  \\n\\t\\n\\n\\n \",\"industry\":\"Sales\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day\",\"educationRequirements\":\"4 Year Degree\"}",
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