Senior Sales Manager - Zambia

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    "description": "<p><span style=\"color: rgb(53, 152, 219); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">About Cellulant:</span></p>\n<p><span style=\"font-family: Inter, sans-serif\"><a href=\"https://cellulant.io/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 12pt; font-weight: bold\">Cellulant</span></a><span style=\"font-size: 12pt\"> is Africa’s leading payments company, providing seamless, secure and innovative solutions that empower businesses, banks, and global brands to thrive in a fast-changing global economy. </span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"color: rgb(34, 34, 34)\">With a presence in over </span><span style=\"color: rgb(34, 34, 34); font-weight: bold\">24 countries and 200+ payment methods</span><span style=\"color: rgb(34, 34, 34)\">, including cards, bank transfers</span><span style=\"color: rgb(26, 26, 46)\">, and mobile money</span><span style=\"color: rgb(34, 34, 34)\">, our </span><span style=\"color: rgb(34, 34, 34); font-weight: bold\">single API payment platform, Tingg</span><span style=\"color: rgb(34, 34, 34)\">, simplifies collections, disbursements, and reconciliations. It processes over </span><span style=\"color: rgb(34, 34, 34); font-weight: bold\">4.5 million transactions daily </span><span style=\"color: rgb(34, 34, 34)\">for market leaders </span><span style=\"color: rgb(26, 26, 46)\">across</span><br><span style=\"color: rgb(26, 26, 46)\">sectors such as</span><br><span style=\"color: rgb(26, 26, 46)\">Airlines, Telecoms, E-commerce, Ride-Hailing, Retail, and Remittances. </span></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"color: rgb(34, 34, 34)\">By simplifying how people pay and get paid, we drive trust, commerce and scale – and connect companies to their ambitions.</span><br><span style=\"color: rgb(34, 34, 34)\"> </span></span></p>\n<p><span style=\"color: rgb(53, 152, 219); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Our Story:</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Across Africa, payments are more than transactions. They are gateways to prosperity, connecting people, businesses and communities to opportunities and growth.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">From enabling a logistics company in Lusaka to pay suppliers across borders, to enabling a hospitality brand in Lagos to scale effortlessly, to supporting an airline in Nairobi to reconcile payments from multiple platforms, Cellulant is the bridge that makes it all possible. </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Through trusted technology and customer-centric innovation, we build connections that inspire progress, strengthen economies and transform payments into a tool for progress.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Since our founding in 2003, we've continuously adapted and grown, leveraging our experiences to simplify payments for businesses. We are driven by an unshakable belief that seamless people-centred payments are the key to unlocking prosperity. </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Today, Cellulant powers online and offline payment processing, allowing businesses to collect payments, send payouts, and accelerate business growth.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(53, 152, 219); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Our Mission: </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">To deliver seamless, secure and innovative payment solutions for businesses. </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(53, 152, 219); font-family: Inter, sans-serif\"><span style=\"font-size: 12pt; font-weight: bold\">Our Vision:</span><span style=\"font-size: 12pt\"> </span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">To create a connected world where businesses move money as easily as they share ideas.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(53, 152, 219); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Role Overview: </span></p>\n<p>As the Senior Sales Manager , you will be the pioneering commercial and operational engine behind our expansion in Zambia. Reporting directly to the Country Manager/Regional Manager for Zambia, Mozambique, and Botswana, this role demands an entrepreneurial, \"build-from-scratch\" mindset <span style=\"font-size: 10pt\"> t<span style=\"font-size: 12pt\">o accelerate market growth and strengthen commercial performance, and is the most senior dedicated commercial leader in-market where that structure exists</span></span><span style=\"font-size: 12pt\">. </span></p>\n<p><br></p>\n<p>You will take total ownership of market penetration strategy identifying new sectors, building high-value corporate partnerships, and negotiating lucrative service agreements. This is a hybrid commercial-operational position; you will simultaneously hunt for new revenue pipelines while coordinating with regional headquarters to ensure local regulatory compliance, smooth service delivery, and flawless operational execution.</p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">The role owns in-country sales strategy delivery, pipeline generation and conversion, key account growth, and achievement of revenue and gross profit targets across Cellulant's product portfolio.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(53, 152, 219); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Working Relationships: </span></p>\n<ul>\n<li>Country Manager (primary line)SVP, Local Markets (dotted line)Group CROSales Enablement &amp; Performance ManagementProduct &amp; Innovation TeamsCompliance &amp; Legal TeamsCustomer Success Teams</li>\n<li>Strategic customers &amp; merchantsBanking &amp; payment partnersEcosystem partnersIndustry associationsRegulators (where required for commercial engagements e.g. LONOs)</li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(53, 152, 219); font-weight: bold\">What You'll do:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Develop and execute the country sales plan, aligned to the overall market strategy and Group commercial priorities set by the Country Manager and SVP Local Markets.</span></li>\n<li><span style=\"font-size: 12pt\">Translate revenue targets into actionable sales plans, pipeline requirements, territory allocations, and account growth initiatives.</span></li>\n<li><span style=\"font-size: 12pt\">Own pipeline development, pipeline quality, and conversion performance across the market.</span></li>\n<li><span style=\"font-size: 12pt\">Maintain pipeline coverage ratios adequate to hit revenue targets at all times.</span></li>\n<li><span style=\"font-size: 12pt\">Lead weekly sales pipeline reviews, forecasting sessions, and opportunity management processes.</span></li>\n<li><span style=\"font-size: 12pt\">Deliver or exceed agreed revenue, transaction volume, and gross profit targets.</span></li>\n<li><span style=\"font-size: 12pt\">Proactively identify and pursue new business opportunities, customer segments, partnerships, and use cases.</span></li>\n<li><span style=\"font-size: 12pt\">Lead strategic commercial negotiations and support closure of high-value opportunities.</span></li>\n<li><span style=\"font-size: 12pt\">Build long-term relationships with strategic customers and ecosystem partners.</span></li>\n<li><span style=\"font-size: 12pt\">Drive customer retention, satisfaction improvement, and share-of-wallet growth.</span><br></li>\n<li><span style=\"font-size: 12pt\">Maintain accurate sales forecasts and provide regular commercial performance updates to the Country Manager and SVP Local Markets.</span></li>\n<li><span style=\"font-size: 12pt\">Collaborate with Product, Innovation, Marketing, and Customer Success teams to improve commercial outcomes.</span></li>\n<li><span style=\"font-size: 12pt\">Where a sales team exists: lead, coach, and motivate in-country sales and business development colleagues; drive a high-performance sales culture and execution discipline.</span></li>\n<li><span style=\"font-size: 12pt\">Ensure all sales and business development activities comply with local regulations and internal Cellulant policies.</span></li>\n<li><span style=\"font-size: 12pt\">Work with Compliance and Legal teams to ensure customer onboarding and partnership structures meet regulatory requirements.</span></li>\n<li><span style=\"font-size: 12pt\">Support AML/CFT, KYC, and data privacy obligations within commercial processes.</span></li>\n<li><span style=\"font-size: 12pt\">Escalate emerging commercial compliance risks or regulatory concerns to the Country Manager.</span></li>\n<li><span style=\"font-size: 12pt\">Promote ethical sales conduct and adherence to Cellulant governance standards.</span></li>\n<li><span style=\"font-size: 12pt\">Ensure commercial team members complete required compliance and policy training.</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(53, 152, 219); font-weight: bold\">What we are looking for:</span></p>\n<ul>\n<li>Bachelor’s degree in Business Administration, Marketing, Economics, Information Technology, or a related field.</li>\n<li> 5+ years of hands-on experience in business development, B2B sales, corporate account management, or market expansion.</li>\n<li><span style=\"font-size: 12pt\">Significant progressive experience in enterprise sales, business development, or commercial leadership — depth and track record of delivery matter more than years.</span></li>\n<li><span style=\"font-size: 12pt\">Strong background in fintech, payments, banking, telecommunications, or digital financial services.</span></li>\n<li><span style=\"font-size: 12pt\">Proven record of delivering consistent revenue growth and managing large commercial pipelines.</span></li>\n<li><span style=\"font-size: 12pt\">Demonstrated experience managing strategic customer relationships and enterprise sales cycles.</span></li>\n<li><span style=\"font-size: 12pt\">Experience leading or coordinating a commercial team; coaching and developing commercial talent.</span></li>\n<li>A clear, demonstrable history of driving revenue growth and taking a product or service from entry-level visibility to a scaled market presence.</li>\n</ul>\n<ul>\n<li>A deep, native understanding of the Zambian corporate ecosystem, local business etiquette, and regulatory landscapes (Lusaka-based network preferred).</li>\n<li> A distinct \"build-from-scratch\" attitude with the resilience required to establish operations in a lean, fast-growing environment.</li>\n<li>Strong commercial acumen with a proven ability to interface with executive-level decision-makers and close complex agreements.</li>\n<li> Highly self-motivated and comfortable working independently with minimal day-to-day oversight, while maintaining reporting discipline.</li>\n<li>Excellent data analysis, presentation, and communication skills to effectively report market realities back to regional stakeholders</li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(53, 152, 219); font-weight: bold\">Skills &amp; Competencies:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Sales strategy executionPipeline &amp; forecast managementStrategic account managementCommercial acumen &amp; deal structuring negotiation.</span><br></li>\n<li><span style=\"font-size: 12pt\">Team leadership &amp; coachingStakeholder engagement &amp; influencingCross-functional collaborationCustomer relationship managementPresentation &amp; communication.</span><br></li>\n<li><span style=\"font-size: 12pt\">Regulated commercial environment awarenessCompliance and KYC processesEthical conduct &amp; governance standards.</span></li>\n</ul>\n<p><span style=\"color: rgb(53, 152, 219); font-weight: bold\">Personal Attributes:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">High integrity, personal accountability, and commercial drive.</span></li>\n<li><span style=\"font-size: 12pt\">Strong communication and influencing skills.</span></li>\n<li><span style=\"font-size: 12pt\">Resilient and execution-oriented, energised by targets and commercial complexity.</span></li>\n<li><span style=\"font-size: 12pt\">Customer-centric mindset with a long-term relationship orientation.</span></li>\n<li><span style=\"font-size: 12pt\">Comfortable operating in complex, fast-changing, regulated environments.</span></li>\n</ul>\n<p><br><span style=\"color: rgb(53, 152, 219); font-weight: bold\">Why this role matters?</span></p>\n<p>Expanding a business across diverse African markets requires navigating localized corporate cultures, unique financial networks, and rapidly evolving regulatory frameworks.This role matters because you are the definitive face and architect of our brand in Zambia.</p>\n<p><br></p>\n<p>You aren't just managing an existing portfolio; you are establishing a sustainable market footprint from the ground up. In a fast-growing, dynamic business environment, your ability to unlock local enterprise partnerships, secure market share, and circumvent operational bottlenecks is what transforms strategic intent into real, scalable revenue. Your successes will not only define our trajectory in Zambia but will also set the blueprint for our wider growth strategy across the Southern African region.</p>\n<p><br></p>\n<p><span style=\"color: rgb(53, 152, 219); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Why Work for Us?</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">At Cellulant, we are more than a payments company: we are bridge-builders. We believe that by simplifying the way people pay and get paid, we are connecting companies to their ambitions, people to opportunities, and Africa to the global economy. Our work goes beyond payments—it’s about what people, businesses, and communities can do when the movement of money becomes more dependable, seamless, and secure. </span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Some exciting things about us...</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif\"><span style=\"font-size: 12pt; font-weight: bold\">We have an extensive footprint: </span><span style=\"font-size: 12pt\">We have an office presence in 10 countries, and our products serve 24 countries across Africa, with a global workforce of about 300 employees. </span></span></li>\n<li><span style=\"font-family: Inter, sans-serif\"><span style=\"font-size: 12pt; font-weight: bold\">We believe innovation is at the heart of Fintech:</span><span style=\"font-size: 12pt\"> Thousands of market leaders and top enterprises trust our technology to power their payments. Our customers are in various sectors, including financial services, travel and hospitality, telecom, e-commerce, remittance companies, SaaS, and the gig economy. </span></span></li>\n<li><span style=\"font-family: Inter, sans-serif\"><span style=\"font-size: 12pt; font-weight: bold\">We support a diverse and inclusive workforce:</span><span style=\"font-size: 12pt\"> We focus on the growth and development of our employees through well-developed, individualised career paths, ensuring you reach your full potential in a supportive and delivery-oriented environment. </span></span></li>\n<li><span style=\"font-family: Inter, sans-serif\"><span style=\"font-size: 12pt; font-weight: bold\">We put our employees first:</span><span style=\"font-size: 12pt\"> <span>At Cellulant, your contribution is rewarded competitively. We use clear career levels and role titles, and benchmark our base pay against data and a well-established internal process. Your actual salary will reflect your experience, skills, impact and the scope of the role, as well as our business needs and prevailing market conditions. We also offer generous personal time off, and medical and life insurance benefits (markets permitting).</span></span></span></li>\n<li><span style=\"font-family: Inter, sans-serif\"><span style=\"font-size: 12pt; font-weight: bold\">We seek collaborative builders: </span><span style=\"font-size: 12pt\">At Cellulant, we believe that great ideas happen when we come together. Therefore, we nurture a collaborative work environment that challenges, engages, and empowers each person to contribute to the growth and success of the business. </span></span></li>\n<li><span style=\"font-family: Inter, sans-serif\"><span style=\"font-size: 12pt; font-weight: bold\">We solve Africa's digital economy:</span><span style=\"font-size: 12pt\"> We’re solving payment challenges on the continent to create opportunities and accelerate economic growth for all of Africa.</span></span></li>\n</ul>",
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