Business Assistant

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  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "South Bend, IN, US",
    "city": "South Bend",
    "region": "IN",
    "country": "United States",
    "is_remote": false,
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    "countries": [
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  "workplace_type": "on_site",
  "salary_currency": null
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  "json_ld": {
    "url": "https://careers-premierdentistpartners.icims.com/jobs/1430/business-assistant/job",
    "@type": "JobPosting",
    "title": "Business Assistant",
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    "datePosted": "2026-06-01T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>As a Business Assistant, you will play a pivotal role in the smooth and efficient functioning of the dental practice's administrative and business operations. This position involves managing front-office activities, coordinating patient interactions, and supporting the overall success of the dental office through excellent organizational and communication skills.</p>\n<h2>Responsibilities</h2>\n<ul>\n <li>Greet and assist patients in person and over the phone, scheduling appointments, and managing patient inquiries.</li>\n <li>Ensure a positive patient experience by providing exceptional customer service.</li>\n <li>Coordinate and manage the dental appointment schedule, optimizing patient flow and ensuring efficient use of dental chair time.</li>\n <li>Confirm upcoming appointments and follow up on missed appointments.</li>\n <li>Verify and process dental insurance information for patients.</li>\n <li>Assist patients in understanding their insurance coverage and financial responsibilities.</li>\n <li>Process patient payments, including copayments, deductibles, and outstanding balances.</li>\n <li>Provide accurate financial estimates for treatment plans.</li>\n <li>Maintain accurate patient records, ensuring completeness and compliance with privacy regulations.</li>\n <li>Manage and update patient demographic information.</li>\n <li>Manage the reception area, ensuring cleanliness and a welcoming atmosphere.</li>\n <li>Oversee the ordering and stocking of office supplies.</li>\n <li>Serve as a liaison between patients, dental providers, and other team members.</li>\n <li>Communicate treatment plans, financial information, and post-operative care instructions to patients.</li>\n <li>Assist with dental billing procedures, including accurate coding and submission of claims.</li>\n <li>Work collaboratively with the billing department to resolve any billing discrepancies.</li>\n <li>Collaborate with dental providers, dental assistants, and other staff members to ensure coordinated patient care.</li>\n <li>Participate in team meetings and contribute to office-wide initiatives.</li>\n</ul>\n<h2>Qualifications</h2>\n<ul>\n <li>High school diploma or equivalent; additional education in healthcare administration or related field is a plus.</li>\n <li>Previous experience in a dental office is preferred.</li>\n <li>Proficiency in office software (Microsoft Office, dental practice management software, etc.).</li>\n <li>Strong organizational and multitasking abilities.</li>\n <li>Excellent verbal and written communication skills.</li>\n <li>Ability to communicate effectively with patients and team members.</li>\n <li>Strong customer service skills with a focus on creating a positive patient experience.</li>\n <li>Exceptional attention to detail, particularly in managing patient records and financial transactions.</li>\n <li>Ability to adapt to a fast-paced and dynamic work environment.</li>\n <li>Ability to work collaboratively.</li>\n <li>Willingness to take on varied responsibilities to support the success of the dental office.</li>\n</ul>\n<h2>Benefits</h2>\n<p>Paid time offPaid Holidays Medical insuranceFSA and HASVision Insurance401kVoluntary Life/AD&D insurance Short term disability Long term disability Accident InsuranceCritical IllnessDependent care FSA Commuter Benefits Employee Assistance program Perks and discounts through ADP & Benefits hub Pet insurance</p>",
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        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "46613",
          "addressRegion": "IN",
          "streetAddress": "1422 Lincolnway East",
          "addressCountry": "US",
          "addressLocality": "South Bend",
          "postOfficeBoxNumber": "UNAVAILABLE"
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    "validThrough": "2027-06-01T04:00:00.000Z",
    "employmentType": "FULL_TIME",
    "salaryCurrency": "USD",
    "hiringOrganization": {
      "name": "Premier Dentist Partners",
      "@type": "Organization",
      "sameAs": "https://premierdentistpartners.com/"
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    "occupationalCategory": "Non Clinic Support"
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