HQ Guest Operations

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  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Nashville, Tennessee, 37203-3112, United States",
    "city": "Nashville",
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    "country": "United States",
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  "inferred_at": "2026-06-06T09:45:21.171Z",
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    "id": "32",
    "isRemote": null,
    "location": {
      "city": "Nashville",
      "state": "Tennessee"
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    "jobOpeningName": "HQ Guest Operations",
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    "employmentStatusLabel": "Part-Time"
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    "location": {
      "city": "Nashville",
      "state": "Tennessee",
      "postalCode": "37203-3112",
      "addressCountry": "United States"
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    "datePosted": "2026-03-09",
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    "description": "<p><span style=\"text-decoration: underline\"><span style=\"font-size: 18pt\">Part-Time HQ Guest Operations Team Member</span></span></p>\n<p><br></p>\n<p>We are looking for outgoing, reliable, and customer-focused team members to join our <span style=\"font-weight: bold\">HQ Guest Operations Team</span>. This role is responsible for creating an exceptional guest experience while supporting daily operations across our headquarters stations, including <span style=\"font-weight: bold\">front desk check-in, retail sales, and guest assistance</span>.</p>\n<p><br></p>\n<p>HQ Guest Operations team members are often the <span style=\"font-weight: bold\">first impression of our company</span>, so we are looking for individuals who enjoy interacting with people, thrive in a fast-paced environment, and take pride in providing outstanding hospitality. <span><br></span></p>\n<p><br></p>\n<p><span style=\"font-size: 18pt\">Schedule</span></p>\n<ul>\n<li><span style=\"font-weight: bold\">Part-Time</span></li>\n<li><span style=\"font-weight: bold\">Thursday – Sunday</span></li>\n<li>Day and evening shifts available</li>\n<li>Weekend availability required</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 18pt\">Responsibilities</span></p>\n<ul>\n<li>Welcome and assist guests arriving at HQ locations</li>\n<li>Check guests in for tours and verify age and identification when required</li>\n<li>Answer guest questions and provide helpful information about tours and services</li>\n<li>Assist guests with reservations, payments, and walk-in bookings</li>\n<li>Process transactions and retail merchandise sales through the POS system</li>\n<li>Maintain organized, clean, and well-stocked workstations</li>\n<li>Communicate with drivers, team members, and management regarding guest updates and operational needs</li>\n<li>Support guest flow, tour preparation, and station setup</li>\n<li>Help maintain a fun, safe, and welcoming environment for all guests</li>\n<li>Assist with end-of-shift duties including POS balancing when assigned <span><br></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 18pt\">Qualifications</span></p>\n<ul>\n<li>Must be <span style=\"font-weight: bold\">21</span><span style=\"font-weight: bold\"> years or older</span></li>\n<li>Valid <span style=\"font-weight: bold\">Driver’s License</span> and reliable transportation</li>\n<li>Ability to lift <span style=\"font-weight: bold\">up to 30 lbs</span></li>\n<li>Strong verbal communication skills</li>\n<li><span style=\"font-weight: bold\">Customer service or hospitality experience preferred</span></li>\n<li>Professional, polite, and well-spoken</li>\n<li>Ability to work in a <span style=\"font-weight: bold\">fast-paced, team-oriented environment</span></li>\n<li>Must maintain strong attendance and punctuality <span><br></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 18pt\">What Makes Someone Successful in This Role</span></p>\n<ul>\n<li>Friendly and welcoming personality</li>\n<li>Strong communication skills</li>\n<li>Positive attitude and team mindset</li>\n<li>Reliable and responsible</li>\n<li>Self-motivated and hardworking</li>\n<li>Professional and adaptable <span><br></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 18pt\">Why Join Our Team</span></p>\n<ul>\n<li>Fun, energetic work environment</li>\n<li>Opportunity to interact with guests from around the country</li>\n<li>Team-oriented culture</li>\n<li>Flexible part-time schedule</li>\n</ul>",
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    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://nashtourco.bamboohr.com/careers/32",
    "employmentStatusLabel": "Part-Time"
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