Customer Experience Associate

{
  "content_hash": "c64f46dc690d9c027b3aa7611a5d20701421423408d348c5025dd68539fdfdbf",
  "source_hash": "6924860f5352af8c9a052c2000eb54899353e0dd7c63adfc0b782a557d4df8ac",
  "last_changed_at": "2026-06-04T10:11:49.103Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Battery Park City - New York, NY 10282; 212 North Avenue, New York, NY, 10282, USA",
    "city": "New York",
    "region": "NY",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": 20,
  "salary_min": 18,
  "inferred_at": "2026-06-04T10:11:49.096Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Battery Park City - New York, NY 10282; 212 North Avenue, New York, NY, 10282, USA",
      "city": "New York",
      "region": "NY",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "city": "New York",
    "jobId": 770131,
    "level": "",
    "endDate": "",
    "legalId": 276,
    "isHotJob": false,
    "jobShift": "",
    "jobTitle": "Customer Experience Associate",
    "location": "Battery Park City - New York, NY 10282",
    "startDate": "",
    "clientCode": "0VI71",
    "remoteType": "",
    "description": "<p><span style=\"font-size:11pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Aptos, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"color:#595959;\">Responsibilities:</span></span></strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:11pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#595959;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\">Greet and welcome members, guests, and visitors with a warm and friendly demeanor.</span></span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#595959;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\">Manage and resolve customer complaints and issues proactively and professionally.</span></span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#595959;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\">Assist members and guests with check-in and check-out procedures, ensuring smooth and efficient service.</span></span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#595959;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\">Provide accurate information about programs, services, and membership options.</span></span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#595959;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\">Monitor access to the facility, ensuring security and safety protocols are followed.</span></span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#595959;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\">Assist with membership sales, including explaining membership benefits and processing enrollments/registrations, printing membership cards.</span></span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#595959;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\">Maintain a clean and organized front desk and lobby area.</span></span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#595959;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\">Distribute towels to guests and process sales transactions</span></span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#595959;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\">Handle phone inquiries and direct calls to appropriate departments.</span></span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#595959;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\">Assist with administrative tasks such as data entry, filing, and maintaining records.</span></span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#595959;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\">Collaborate with team members to ensure a positive and cohesive working environment.</span></span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"color:#595959;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\">Serve as a resource and information clearinghouse to AG program staff.</span></span></span></span></span></li>\n</ul>",
    "jobCategory": "Customer Service",
    "salaryRange": "$18.00 - $20.00 Hourly",
    "socialMedia": {
      "xLink": {
        "text": "Asphalt%2520Green%2520Inc%2520Job%2520Opportunity%2520Customer%2520Experience%2520Associate"
      },
      "emailLink": {
        "subject": "Asphalt%20Green%20Inc%20Job%20Opportunity%20Customer%20Experience%20Associate",
        "summary": "Responsibilities%3A%0A%0A%0A%09Greet%20and%20welcome%20members%2C%20guests%2C%20and%20visitors%20with%20a%20warm%20and%20friendly%20demeanor.%0A%09Manage%20and%20resolve%20customer%20complaints%20and%20issues%20proactively%20and%20professionally.%0A%09Assist%20members%20and%20guests%20with%20check-in%20and%20check-out%20procedures%2C%20ensuring%20smooth%20and%20efficient%20service.%0A%09Provide%20accurate%20information%20about%20programs%2C%20services%2C%20and%20membership%20options.%0A%09Monitor%20access%20to%20the%20facility%2C%20ensuring%20security%20and%20safety%20protocols%20are%20followed.%0A%09Assist%20with%20membership%20sales%2C%20including%20explaining%20membership%20benefits%20and%20processing%20enrollments%2Fregistrations%2C%20printing%20membership%20cards.%0A%09Maintain%20a%20clean%20and%20organized%20front%20desk%20and%20lobby%20area.%0A%09Distribute%20towels%20to%20guests%20and%20process%20sales%20transactions%0A%09Handle%20phone%20inquiries%20and%20direct%20calls%20to%20appropriate%20departments.%0A%09Assist%20with%20administrative%20tasks%20such%20as%20data%20entry%2C%20filing%2C%20and%20maintaining%20records.%0A%09Collaborate%20with%20team%20members%20to%20ensure%20a%20positive%20and%20cohesive%20working%20environment.%0A%09Serve%20as%20a%20resource%20and%20information%20clearinghouse%20to%20AG%20program%20staff.%0A"
      },
      "facebookLink": {
        "redirectUri": "",
        "facebookAppId": "773759036043100"
      },
      "linkedInLink": {}
    },
    "isQuickApply": false,
    "positionType": "Part Time",
    "countryPaidIn": "",
    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Customer Experience Associate\",\"identifier\":\"J0VI71770131\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/32BB2CE8A5CBEF5EC70DFFCC0B523348/jobs/770131\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=32BB2CE8A5CBEF5EC70DFFCC0B523348\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":18,\"maxValue\":20,\"unitText\":\"\"}},\"datePosted\":\"2026-04-28\",\"description\":\"Job DetailsJob Location: Battery Park City - New York, NY 10282Position Type: Part TimeSalary Range: $18.00 - $20.00 HourlyJob Category: Customer ServiceResponsibilities:\\n\\n\\n\\tGreet and welcome members, guests, and visitors with a warm and friendly demeanor.\\n\\tManage and resolve customer complaints and issues proactively and professionally.\\n\\tAssist members and guests with check-in and check-out procedures, ensuring smooth and efficient service.\\n\\tProvide accurate information about programs, services, and membership options.\\n\\tMonitor access to the facility, ensuring security and safety protocols are followed.\\n\\tAssist with membership sales, including explaining membership benefits and processing enrollments/registrations, printing membership cards.\\n\\tMaintain a clean and organized front desk and lobby area.\\n\\tDistribute towels to guests and process sales transactions\\n\\tHandle phone inquiries and direct calls to appropriate departments.\\n\\tAssist with administrative tasks such as data entry, filing, and maintaining records.\\n\\tCollaborate with team members to ensure a positive and cohesive working environment.\\n\\tServe as a resource and information clearinghouse to AG program staff.\\nQualificationsQualifications:\\n\\n- High school diploma or equivalent.\\n\\n- Previous experience in customer service, hospitality, or front desk operations.\\n\\n- Excellent communication and interpersonal skills.\\n\\n- Strong problem-solving skills and attention to detail.\\n\\n- Ability to multitask and work effectively in a fast-paced environment.\\n\\n- Proficiency in Microsoft Office Suite and experience with customer management software.\\n\\n- Flexibility to work evenings, weekends, and holidays as needed.\\n\\n- CPR and First Aid certification is a plus.\\n\\n \\n\\nPhysical Requirements:\\n\\n- Ability to stand for extended periods.\\n\\n- Ability to lift up to 25 pounds.\\n\\n \\n\\n \",\"responsibilities\":\"Responsibilities:\\n\\n\\n\\tGreet and welcome members, guests, and visitors with a warm and friendly demeanor.\\n\\tManage and resolve customer complaints and issues proactively and professionally.\\n\\tAssist members and guests with check-in and check-out procedures, ensuring smooth and efficient service.\\n\\tProvide accurate information about programs, services, and membership options.\\n\\tMonitor access to the facility, ensuring security and safety protocols are followed.\\n\\tAssist with membership sales, including explaining membership benefits and processing enrollments/registrations, printing membership cards.\\n\\tMaintain a clean and organized front desk and lobby area.\\n\\tDistribute towels to guests and process sales transactions\\n\\tHandle phone inquiries and direct calls to appropriate departments.\\n\\tAssist with administrative tasks such as data entry, filing, and maintaining records.\\n\\tCollaborate with team members to ensure a positive and cohesive working environment.\\n\\tServe as a resource and information clearinghouse to AG program staff.\\n\",\"employmentType\":\"PART_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"ASPHALT GREEN INC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=32BB2CE8A5CBEF5EC70DFFCC0B523348\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"212 North Avenue\",\"addressLocality\":\"New York\",\"addressRegion\":\"NY\",\"postalCode\":10282,\"addressCountry\":\"USA\"}},\"qualifications\":\"Qualifications:\\n\\n- High school diploma or equivalent.\\n\\n- Previous experience in customer service, hospitality, or front desk operations.\\n\\n- Excellent communication and interpersonal skills.\\n\\n- Strong problem-solving skills and attention to detail.\\n\\n- Ability to multitask and work effectively in a fast-paced environment.\\n\\n- Proficiency in Microsoft Office Suite and experience with customer management software.\\n\\n- Flexibility to work evenings, weekends, and holidays as needed.\\n\\n- CPR and First Aid certification is a plus.\\n\\n \\n\\nPhysical Requirements:\\n\\n- Ability to stand for extended periods.\\n\\n- Ability to lift up to 25 pounds.\\n\\n \\n\\n \",\"experienceRequirements\":\"Qualifications:\\n\\n- High school diploma or equivalent.\\n\\n- Previous experience in customer service, hospitality, or front desk operations.\\n\\n- Excellent communication and interpersonal skills.\\n\\n- Strong problem-solving skills and attention to detail.\\n\\n- Ability to multitask and work effectively in a fast-paced environment.\\n\\n- Proficiency in Microsoft Office Suite and experience with customer management software.\\n\\n- Flexibility to work evenings, weekends, and holidays as needed.\\n\\n- CPR and First Aid certification is a plus.\\n\\n \\n\\nPhysical Requirements:\\n\\n- Ability to stand for extended periods.\\n\\n- Ability to lift up to 25 pounds.\\n\\n \\n\\n \",\"industry\":\"Customer Service\",\"validThrough\":\"-0001-11-30\"}",
    "applyAvailable": true,
    "educationLevel": "",
    "qualifications": "<p><span style=\"font-size:11pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Aptos, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"color:#595959;\">Qualifications:</span></span></strong></span></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\">- High school diploma or equivalent.</span></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\">- Previous experience in customer service, hospitality, or front desk operations.</span></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\">- Excellent communication and interpersonal skills.</span></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\">- Strong problem-solving skills and attention to detail.</span></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\">- Ability to multitask and work effectively in a fast-paced environment.</span></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\">- Proficiency in Microsoft Office Suite and experience with customer management software.</span></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\">- Flexibility to work evenings, weekends, and holidays as needed.</span></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\">- CPR and First Aid certification is a plus.</span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\"><strong><span style=\"font-size:12pt;\">Physical Requirements:</span></strong></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\">- Ability to stand for extended periods.</span></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\">- Ability to lift up to 25 pounds.</span></span></span></p>\n\n<p> </p>\n\n<p style=\"margin-left:0in;margin-right:0in;\"> </p>",
    "descriptionTitle": "Description",
    "travelPercentage": "",
    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2025-05-12T15:11:39.000Z",
      "timezone": "America/Chicago",
      "timezone_type": 3
    },
    "secondaryLocations": [],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": true,
    "qualificationsTitle": "Qualifications",
    "primaryPhoneRequired": true,
    "primaryPhoneNumberDoesNotExist": false
  },
  "preview": {
    "jobId": 770131,
    "isHotJob": false,
    "jobTitle": "Customer Experience Associate",
    "postedOn": "",
    "locations": "Battery Park City - New York, NY 10282",
    "remoteType": "",
    "description": "Responsibilities:\n\n\n\tGreet and welcome members, guests, and visitors with a warm and friendly demeanor.\n\tManage and resolve customer complaints and is...",
    "positionType": "Part Time"
  },
  "detail_meta": {
    "url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/770131",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 18777
  },
  "detail_errors": []
}