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Member Operations Senior Specialist

21c3b36d 60e2 40d6 B19c 4a07ef27c2d1 19000101 000001 · Hauppauge, Hauppauge, NY, US, Hauppauge, NY · Active · $55,000–$70,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company21c3b36d 60e2 40d6 B19c 4a07ef27c2d1 19000101 000001
TitleMember Operations Senior Specialist
Normalized title-
Department / team-
LocationHauppauge, NY, United States
Work model-
Employment typeFull Time
Salary$55,000–$70,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-17 / 2026-06-18
Changed / last seen2026-06-22 / 2026-06-22

Related slices

PageWhat it containsOpen
Company jobsActive postings from 21c3b36d 60e2 40d6 B19c 4a07ef27c2d1 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Hauppauge.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company21c3b36d 60e2 40d6 B19c 4a07ef27c2d1 19000101 000001
Source51097933-0066-47ba-b3c9-ac91805b7942
ATS providerADP Workforce Now Recruiting

Description

SUMMARY The ideal candidate effectively communicates with both prospective and current Members while representing the Credit Union in a professional and positive manner. They identify and deliver solutions to Members’ financial needs through strong knowledge of products and services. Responsibilities include handling Member inquiries and complex operational issues, performing account and file maintenance, reviewing specialized accounts, and supporting departmental operations. The role also provides supervision, training, coaching, and technical guidance to Member Operations associates. ***************************************************************************************************** ESSENTIAL DUTIES AND RESPONSIBILITIES: Perform all Member Operations duties as required, including but not limited to: Processing key operational functions, including ACH/check posting, exception handling, reconciliations (G/L, branch, ATM, mobile), and wire transfers. Managing account activity, Member disputes, and Debit, Credit, and ATM card services. Ensuring compliance with NACHA rules, BSA regulations, and all applicable policies and regulatory standards. Monitoring daily reporting and transactions to detect suspicious activity and fraud. Conducting account maintenance and reviews for dormancy, Fiduciaries, and IRAs, including risk analysis, escheatment, and RMD oversight. Process legal requests for restraints, levies, subpoenas, delinquent safe deposit boxes, and negative shares. Provide accurate reporting, maintain records, and generate spreadsheets as needed. Deliver prompt, professional Member service by resolving inquiries, account issues, and transactions. Identify and recommend products/services to meet Members’ financial needs. Communicate effectively with internal teams, management, and external vendors to resolve issues. Provide guidance, training, and technical support to team members; assist with supervision, management escalation, and problem resolution. Maintain confidentiality, accuracy, and productivity while working both independently and collaboratively. Remain flexible to support departmental needs, including extended hours and Saturdays as required to perform additional duties as assigned. Background check required prior to employment. ************************************************************************************************ Requirements: College degree with 3+ years of relevant experience or equivalent experience in all aspects of financial institutions. Prior financial services and back-office operational experience preferred. Thorough knowledge of BSA rules and regulations (NACHA, UCC, and Regulations CC, D, E, and Z). ************************************************************************************************ Competencies : Excellent written and oral communication skills Excellent organizational skills Ability to prioritize, pay close attention to detail, and coordinate various activities simultaneously. Ability to communicate with co-workers, management, and business contacts in a courteous and professional manner. Ability to maintain strict confidentiality. Ability to work independently of supervision. ***********************************************************************************************

Full job record

Job ID277a1878a65ef7f56f6a31946713a8ecab5698b2
Org IDd4a243b6-865e-4958-9fea-1d6346ace8d7
Source ID51097933-0066-47ba-b3c9-ac91805b7942
Board ID51097933-0066-47ba-b3c9-ac91805b7942
Provideradp_workforcenow
Provider Job Key591928
TitleMember Operations Senior Specialist
Normalized Title—
Statusactive
Activeyes
Location TextHauppauge, Hauppauge, NY, US, Hauppauge, NY
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionNY
CityHauppauge
Salary Raw55000.00 To 70000.00 (USD) Annually
Salary Min55,000
Salary Max70,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=21c3b36d-60e2-40d6-b19c-4a07ef27c2d1&ccId=19000101_000001&lang=en_US&type=JS&jobId=591928&jwId=9203138569987_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=21c3b36d-60e2-40d6-b19c-4a07ef27c2d1&ccId=19000101_000001&lang=en_US&type=JS&jobId=591928&jwId=9203138569987_1
First Seen At2026-06-18 12:23:32Z
Last Seen At2026-06-22 12:15:37Z
Last Checked At2026-06-22 12:15:37Z
Last Changed At2026-06-22 12:15:37Z
Inactive At—
Source Posted At2026-06-17 19:16:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=21c3b36d-60e2-40d6-b19c-4a07ef27c2d1|19000101_000001/date=2026-06-22/2026-06-22T12-15-37-447Z-daeb8d3127ab23955c61c5aba7755d5311f90d4a1addcd29e8801a8e23e1d8c6.json
Event Fields
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  "last_changed_at": "2026-06-22T12:15:37.788Z",
  "active_status": "active"
}
Parsed Structured
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  "remote_policy": null,
  "salary_period": "year",
  "workplace_type": null,
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><p style=\"text-align: left;\"><span style=\"font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong><u>SUMMARY</u></strong></span></p><p style=\"text-align: left;\"><span style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\">The ideal candidate effectively communicates with both prospective and current Members while representing the Credit Union in a professional and positive manner. They identify and deliver solutions to Members&rsquo; financial needs through strong knowledge of products and services.&nbsp;</span></p><p><span style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\">Responsibilities include handling Member inquiries and complex operational issues, performing account and file maintenance, reviewing specialized accounts, and supporting departmental operations. The role also provides supervision, training, coaching, and technical guidance to Member Operations associates.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">&nbsp;*****************************************************************************************************</span></p><h2 style='margin-top: 0in; margin-right: 0in; margin-bottom: 0in; text-indent: 0in; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial; padding: 0in; font-size: 13px; font-family: \"Times New Roman\", serif;' id=\"isPasted\"><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><u>ESSENTIAL DUTIES AND RESPONSIBILITIES:</u></span></h2><p><span style=\"font-family: arial, sans-serif; font-size: 18px;\"><span style=\"color: rgb(0, 0, 0);\">Perform all Member Operations duties as required, including but not limited to:</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\">Processing key operational functions, including ACH/check posting, exception handling, reconciliations (G/L, branch, ATM, mobile), and wire transfers.</li><li style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\">Managing account activity, Member disputes, and Debit, Credit, and ATM card services.</li><li style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\">Ensuring compliance with NACHA rules, BSA regulations, and all applicable policies and regulatory standards.</li><li style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\" data-pasted=\"true\">Monitoring daily reporting and transactions to detect suspicious activity and fraud.</li><li style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\">Conducting account maintenance and reviews for dormancy, Fiduciaries, and IRAs, including risk analysis, escheatment, and RMD oversight.</li><li style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\">Process legal requests for restraints, levies, subpoenas, delinquent safe deposit boxes, and negative shares.</li><li style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\">Provide accurate reporting, maintain records, and generate spreadsheets as needed.</li><li style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\">Deliver prompt, professional Member service by resolving inquiries, account issues, and transactions.</li><li style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\">Identify and recommend products/services to meet Members&rsquo; financial needs.</li><li style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\">Communicate effectively with internal teams, management, and external vendors to resolve issues.</li><li style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\">Provide guidance, training, and technical support to team members; assist with supervision, management escalation, and problem resolution.</li><li style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\">Maintain confidentiality, accuracy, and productivity while working both independently and collaboratively.</li><li style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\">Remain flexible to support departmental needs, including extended hours and Saturdays as required to perform additional duties as assigned.</li><li style=\"font-weight: bold; font-size: 18px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\">Background check required prior to employment.</li></ul><p><span style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 18px;\"><br></span></p><p><span style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 18px;\">************************************************************************************************</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">&nbsp;<strong><u>Requirements:</u></strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">College degree with 3+ years of relevant experience or equivalent experience in all aspects of financial institutions.</li><li style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Prior financial services and back-office operational experience&nbsp;preferred.</li><li style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Thorough knowledge of BSA rules and regulations (NACHA, UCC, and Regulations CC, D, E, and Z).</li></ul><p><span style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 18px;\">************************************************************************************************</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:11.25pt;background:white;' id=\"isPasted\"><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><strong><u>Competencies</u></strong></span><span style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 18px;\">:</span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Excellent written and oral communication skills</li><li style=\"margin: 0in; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Excellent organizational skills</li><li style=\"margin: 0in; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ability to prioritize, pay close attention to detail, and coordinate various activities simultaneously.</li><li style=\"margin: 0in; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ability to communicate with co-workers, management, and business contacts in a courteous and professional manner.</li><li style=\"margin: 0in; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ability to maintain strict confidentiality.</li><li style=\"margin: 0in; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ability to work independently of supervision.</li></ul></div><p><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">***********************************************************************************************</span></p><p style=\"text-align: center;\"><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\"><br></span></p><p><br></p></div></div>\n",
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