Beaches Server

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    "requisitionDescription": "<div><div><div><div><div><div><div><div><p data-pasted=\"true\"><strong>Position Summary</strong></p><p>The Pool Server is a front-of-house service professional responsible for delivering attentive, friendly, and efficient service in an outdoor poolside environment. This role requires strong service fundamentals, the ability to work in a fast-paced setting, and comfort operating in varying outdoor conditions.</p><p>The ideal candidate has prior serving experience and is comfortable providing food and beverage service in a luxury resort pool environment. Pool Servers must maintain professionalism and positive energy while working outdoors in heat, humidity, and changing weather conditions, ensuring a relaxed and enjoyable experience for guests throughout the day.</p><p><strong>Essential Functions</strong></p><p><strong>&nbsp;</strong></p><p><strong>Guest Experience &amp; Poolside Service</strong></p><ul type=\"disc\"><li>Greet guests promptly and courteously at poolside seating areas, cabanas, and loungers.</li><li>Take accurate food and beverage orders and provide clear explanations of menu items, daily specials, and featured cocktails.</li><li>Maintain a visible, attentive presence throughout the pool area, anticipating guest needs and responding promptly.</li><li>Deliver food and beverages accurately and efficiently to poolside locations, ensuring proper presentation and safety.</li><li>Replenish beverages and check in with guests regularly to ensure satisfaction.</li><li>Present dessert and specialty beverage options when applicable.</li><li>Thank guests and provide a positive final impression at the conclusion of service.</li></ul><p><strong>Order Management &amp; POS Execution</strong></p><ul type=\"disc\"><li>Accurately enter food and beverage orders into the POS system.</li><li>Communicate effectively with the kitchen and bar to support timely service.</li><li>Retrieve completed orders, verify accuracy and presentation, and deliver promptly to guests.</li><li>Process guest checks accurately and in accordance with resort procedures.</li></ul><p><strong>Outdoor Operations &amp; Service Awareness</strong></p><ul type=\"disc\"><li>Work efficiently in outdoor conditions, including occasional heat, sun exposure, humidity, and rain.</li><li>Adapt service flows to changing pool activity, guest movement, and seating arrangements.</li><li>Maintain awareness of safety considerations related to wet surfaces, high temperatures, and pool operations.</li><li>Adjust service pacing to align with guest activity levels throughout the day.</li></ul><p><strong>Service Standards &amp; Team Support</strong></p><ul type=\"disc\"><li>Follow established steps of service and poolside service standards.</li><li>Adhere to all state, federal, and company alcohol service regulations, including ID verification and responsible service practices.</li><li>Maintain a professional, composed, and guest-focused demeanor during high-volume periods.</li><li>Support bartenders, server assistants, and management to ensure smooth service flow.</li></ul><p><strong>Station Readiness &amp; Side Work</strong></p><ul type=\"disc\"><li>Check assigned sections before, during, and after shifts for cleanliness, organization, and readiness.</li><li>Perform opening, running, and closing side work, including restocking supplies and maintaining service areas.</li><li>Assist with clearing and resetting tables, loungers, and cabana areas as needed.</li><li>Perform general cleaning tasks using approved cleaning products to maintain health and safety standards.</li><li>Attend required meetings and trainings.</li><li>Perform additional duties as assigned to support overall pool operations.</li></ul><p><strong>Internal Relationships</strong></p><ul type=\"disc\"><li>Reports to the Restaurant General Manager.</li><li>Works closely with Bartenders, Server Assistants, Culinary, Pool Operations, and Restaurant Management.</li></ul><p style=\"margin-left:.5in;\"><strong>&nbsp;</strong></p><p><strong>External Relationships</strong></p><ul type=\"disc\"><li>Has regular direct interaction with resort guests and members.</li></ul><p><strong>Qualifications</strong></p><ul type=\"disc\"><li>Basic knowledge of food and beverage service standards and guest relations.</li><li>Working knowledge of menu items, cocktails, and poolside offerings.</li><li>Ability to communicate clearly in English to explain menu items and record orders.</li><li>Ability to multitask and remain organized in a fast-paced outdoor environment.</li><li>Ability to transport trays weighing up to 40 lbs. through poolside service areas.</li><li>Ability to maintain professionalism while working in outdoor conditions.</li></ul><p><strong>Education &amp; Experience Requirements</strong></p><ul type=\"disc\"><li>High school diploma or equivalent preferred.</li><li>Six (6) months to one (1) year of prior serving experience preferred; resort or outdoor service experience a plus.</li><li>Must obtain and maintain any required licenses or certifications as applicable.</li><li>CPR and/or First Aid certification preferred.</li></ul><p><strong>Physical Requirements</strong></p><p><strong>&nbsp;</strong></p><p>Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. It requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing.</p><p><em>In the United States, we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.</em></p><p><br></p></div></div></div></div></div></div></div></div>\n",
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