Home › Companies › 30fbf914 A807 419c B19e 409fa2c6a5f6 19000101 000001 › Guest Services Manager, Home2 Suites by Hilton, Kalispell, MT
Guest Services Manager, Home2 Suites by Hilton, Kalispell, MT
30fbf914 A807 419c B19e 409fa2c6a5f6 19000101 000001 · Kalispell, MT, US, Kalispell, MT · Active · $55,000–$60,000 / year · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 30fbf914 A807 419c B19e 409fa2c6a5f6 19000101 000001 |
| Title | Guest Services Manager, Home2 Suites by Hilton, Kalispell, MT |
| Normalized title | - |
| Department / team | - |
| Location | Kalispell, MT, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $55,000–$60,000 / year |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-06-04 / 2026-06-05 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 30fbf914 A807 419c B19e 409fa2c6a5f6 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Kalispell. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 30fbf914 A807 419c B19e 409fa2c6a5f6 19000101 000001 |
| Source | 83f0f736-23e1-44c3-8b26-eb4f1fc3b352 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Guest Services Manager for the Home2 Suites by Hilton Kalispell , Kalispell, Montana!
Position Summary :
We are seeking a Guest Service Manager who embodies anticipatory service, oustanding communication, and a passion for creating unforgettable guest experiences. If you're ready to take your career to the next level, apply now and join our team at Home2 Suites by Hilton Kalispell. This is an exempt position with a salary range of $55,000-$60,000, annually, plus excellent benefits and bonus potential.
You will be responsible for ensuring exceptional guest experience by overseeing front desk operations, complimentary breakfast, guest services, and related hotel services. This role leads and motivates the guest services teams, resolves guest concerns promptly, and ensures the hotel maintains the highest standards of service and hospitality.
The ideal candidate for this position will have minimum three years previous experience working as a Supervisor in either hotel front office or hotel guest services. It would be considered an asset for this position to have previous focused service and/or "big box" hotel experience.
Shift Pattern: candidates should be available to work AM and PM shifts, any day of the week, weekends, holidays as needed.
Essential Job Duties & Responsibilities :
Supervises Front Desk and Breakfast staff to ensure customer satisfaction and room/hotel revenue goals through proficient guest check-in, check-out and the coordinaton of complimentary Hotel Breakfast services. Increases the level of guest satisfaction by delivery of improved products and services through team member development, coaching and counseling, and supervision. Assists management in managing resources to achieve acceptable levels on labor standards. Review VIP reservations, amenity orders, and resumes for incoming Corporate and Local Business Travelers, Groups, and in-house guests. Control rooms inventory (balance the house) to ensure suites and special blocks are handled correctly, and communicate with other departments to ensure proper handling of guests and groups. Organize and compute daily/weekly schedules, and other reports. Analyze data and make decisions based on previous experience and knowledge of circumstances to prepare daily forecast of expected arrivals and departures. Executes and oversee prompt, courteous and accurate guest check-in and checkout, at least two shifts per week. Address questions or problems pertaining to Hotel rooms and rates. Answer telephones and respond to requests are routine functions of the Front Desk and Breakfast positions. Handle cash, make change and balance front desk bank. Accept and record vouchers, traveler’s checks, and other forms of payment. Count cash and other methods of payment at the end of the shift to verify and balance the bank. Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily. i.e. flash report, allowance etc. Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes. Maintain required parts of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office log book/shift reports and Guest feedback/incident forms daily (as applicable). Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Maintains room security by providing effective key control and participates in customer room security. Ensures that internal and external mail and messages are delivered promptly. Promotes participation in frequent guest program (Hilton Honors), and guest satisfaction surveys. Handle any guest requests, compliments or complaints and acts as deemed necessary. Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. Field guest complaints, conduct on through research to develop the most effective solutions and negotiate results. Plan and implement detailed steps by using experienced judgment and discretion. Interview, vet, hire, train, develop, coach, counsel, course correct and reward team members Maintain and/or delegates, and oversees weekly/monthly Market and Breakfast inventory. Control ordering, and waste costs not to exceed budget. Maintain Front Desk and Breakfast compliance in brand loyalty programs and Guest Satisfaction Scores programs. Manage operations in compliance with local, state and federal laws and regulations. Keeps management promptly and fully informed of all problems or matters of significance. Maintains safe working conditions within department and Hotel.
Qualifications and Requirements:
A minimum of two (2) years in hotel operations and management. Solid background in customer service and hospitality industry. Strong understanding of teamwork. Excellent interpersonal, communication, and problem-solving abilities. Ability to work in a fast-paced environment and handle guest complaints with tact and professionalism. Experience with hotel property management systems. Strong management and leadership skills. Operates with a sense of urgency and discipline.
This job requires the ability to perform the following :
Requires advanced knowledge of the hospitality and business management fields. Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information. Requires studying, analyzing and interpreting complex activities or information in order to improve known practices or develop new approaches. Ability to make decisions with only general policies and procedures for guidance and keeping the General Manager informed of general direction. Requires highly developed communication skills in leading Ambassadors and guest satisfaction. Must have excellent speech and written skills in order to communicate with managers, guests and Ambassadors. Must have excellent literacy skills necessary for reports, policies and procedures. Must have vision ability in order to visually inspect hotel. Must have mobility to walk through the front and the back of the hotel
Other :
Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance :
Salary Range: $55,000.00-$60,000.00/annually Team Driven and Values Based Culture Medical/Dental/Vision PTO (personal time off) Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the HE portfolio Go Hilton Team Travel Perks Third Party Perks (Movie Tickets, Attractions, Other) 401k with Company Match Life insurance Parental leave Referral program
Full job record
| Job ID | 2764b673d0afa16e48b1b34781ea7f776fb74ba4 |
| Org ID | 220c26a0-4630-44af-b30c-630e521ff278 |
| Source ID | 83f0f736-23e1-44c3-8b26-eb4f1fc3b352 |
| Board ID | 83f0f736-23e1-44c3-8b26-eb4f1fc3b352 |
| Provider | adp_workforcenow |
| Provider Job Key | 521461 |
| Title | Guest Services Manager, Home2 Suites by Hilton, Kalispell, MT |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Kalispell, MT, US, Kalispell, MT |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | MT |
| City | Kalispell |
| Salary Raw | 55000.00 To 60000.00 (USD) Annually |
| Salary Min | 55,000 |
| Salary Max | 60,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=30fbf914-a807-419c-b19e-409fa2c6a5f6&ccId=19000101_000001&lang=en_US&type=JS&jobId=521461&jwId=9200838509795_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=30fbf914-a807-419c-b19e-409fa2c6a5f6&ccId=19000101_000001&lang=en_US&type=JS&jobId=521461&jwId=9200838509795_1 |
| First Seen At | 2026-06-05 03:11:04Z |
| Last Seen At | 2026-06-06 13:12:45Z |
| Last Checked At | 2026-06-06 13:12:45Z |
| Last Changed At | 2026-06-06 13:12:45Z |
| Inactive At | — |
| Source Posted At | 2026-06-04 19:17:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=30fbf914-a807-419c-b19e-409fa2c6a5f6|19000101_000001/date=2026-06-06/2026-06-06T13-11-55-435Z-d77f9762e5e623b2b4c1c9c97c054987d6eb7a20ef4985e88e9404175fc170dc.json |
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"requisitionDescription": "<p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;' data-pasted=\"true\"><span style=\"font-size: 16px; line-height: 107%; font-family: georgia, serif;\">Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable <strong>Guest Services Manager </strong>for the Home2 Suites by Hilton Kalispell<strong>, Kalispell, Montana!</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: georgia,serif;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: georgia,serif;\"><strong><span style=\"font-size:19px;line-height:107%;\">Position Summary</span>:</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; line-height: 107%; font-family: georgia, serif;\">We are seeking a Guest Service Manager who embodies anticipatory service, oustanding communication, and a passion for creating unforgettable guest experiences. If you're ready to take your career to the next level, apply now and join our team at Home2 Suites by Hilton Kalispell. This is an exempt position with a salary range of $55,000-$60,000, annually, plus excellent benefits and bonus potential.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; line-height: 107%; font-family: georgia, serif;\">You will be responsible for ensuring exceptional guest experience by overseeing front desk operations, complimentary breakfast, guest services, and related hotel services. This role leads and motivates the guest services teams, resolves guest concerns promptly, and ensures the hotel maintains the highest standards of service and hospitality.<strong><em> </em></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; line-height: 107%; font-family: georgia, serif;\">The ideal candidate for this position will have minimum three years previous experience working as a Supervisor in either hotel front office or hotel guest services. It would be considered an asset for this position to have previous focused service and/or "big box" hotel experience.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; line-height: 107%; font-family: georgia, serif;\">Shift Pattern: candidates should be available to work AM and PM shifts, any day of the week, weekends, holidays as needed.</span></p><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: georgia,serif;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: georgia,serif;\"><strong><span style=\"font-size:19px;line-height:107%;\">Essential Job Duties & Responsibilities</span>:</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Supervises Front Desk and Breakfast staff to ensure customer satisfaction and room/hotel revenue goals through proficient guest check-in, check-out and the coordinaton of complimentary Hotel Breakfast services.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Increases the level of guest satisfaction by delivery of improved products and services through team member development, coaching and counseling, and supervision. </span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Assists management in managing resources to achieve acceptable levels on labor standards.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Review VIP reservations, amenity orders, and resumes for incoming Corporate and Local Business Travelers, Groups, and in-house guests. </span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Control rooms inventory (balance the house) to ensure suites and special blocks are handled correctly, and communicate with other departments to ensure proper handling of guests and groups. </span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Organize and compute daily/weekly schedules, and other reports. Analyze data and make decisions based on previous experience and knowledge of circumstances to prepare daily forecast of expected arrivals and departures. </span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Executes and oversee prompt, courteous and accurate guest check-in and checkout, at least two shifts per week. Address questions or problems pertaining to Hotel rooms and rates.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Answer telephones and respond to requests are routine functions of the Front Desk and Breakfast positions. </span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Handle cash, make change and balance front desk bank. Accept and record vouchers, traveler’s checks, and other forms of payment. Count cash and other methods of payment at the end of the shift to verify and balance the bank. </span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily. i.e. flash report, allowance etc. </span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes. </span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Maintain required parts of all front office and stationary supplies. </span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Review daily front office work and activity reports generated by Night Audit.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Review Front office log book/shift reports and Guest feedback/incident forms daily (as applicable).</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Maintains room security by providing effective key control and participates in customer room security. </span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Ensures that internal and external mail and messages are delivered promptly. </span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Promotes participation in frequent guest program (Hilton Honors), and guest satisfaction surveys. </span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Handle any guest requests, compliments or complaints and acts as deemed necessary. </span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. Field guest complaints, conduct on through research to develop the most effective solutions and negotiate results. Plan and implement detailed steps by using experienced judgment and discretion. </span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Interview, vet, hire, train, develop, coach, counsel, course correct and reward team members </span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Maintain and/or delegates, and oversees weekly/monthly Market and Breakfast inventory. Control ordering, and waste costs not to exceed budget.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Maintain Front Desk and Breakfast compliance in brand loyalty programs and Guest Satisfaction Scores programs. </span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Manage operations in compliance with local, state and federal laws and regulations. </span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Keeps management promptly and fully informed of all problems or matters of significance. </span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Maintains safe working conditions within department and Hotel. </span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: georgia,serif;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: georgia,serif;\"><strong><span style=\"font-size:19px;line-height:107%;\">Qualifications and Requirements:</span></strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"line-height: 107%; font-size: 16px;\">A minimum of two (2) years in hotel operations and management.</span></li></ul></div><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Solid background in customer service and hospitality industry.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Strong understanding of teamwork.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Excellent interpersonal, communication, and problem-solving abilities.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Ability to work in a fast-paced environment and handle guest complaints with tact and professionalism.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Experience with hotel property management systems.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Strong management and leadership skills.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Operates with a sense of urgency and discipline.</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: georgia,serif;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: georgia,serif;\"><strong><span style=\"font-size:19px;line-height:107%;\">This job requires the ability to perform the following</span>:</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Requires advanced knowledge of the hospitality and business management fields. </span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Requires studying, analyzing and interpreting complex activities or information in order to improve known practices or develop new approaches.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Ability to make decisions with only general policies and procedures for guidance and keeping the General Manager informed of general direction.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Requires highly developed communication skills in leading Ambassadors and guest satisfaction.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Must have excellent speech and written skills in order to communicate with managers, guests and Ambassadors.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Must have excellent literacy skills necessary for reports, policies and procedures.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Must have vision ability in order to visually inspect hotel.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Must have mobility to walk through the front and the back of the hotel</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: georgia,serif;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: georgia,serif;\"><strong><span style=\"font-size:19px;line-height:107%;\">Other</span>:</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Being passionate about people and service.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Strong communication skills are essential when interacting with guests and employees.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Basic math skills are used frequently when handling cash or credit.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Problem-solving, reasoning, motivating, and training abilities are often used.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Have the ability to work a flexible schedule including nights, weekends and/or holidays</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: georgia,serif;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: georgia,serif;\"><strong><span style=\"font-size:19px;line-height:107%;\">Amazing Benefits At A Glance</span>:</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Salary Range: $55,000.00-$60,000.00/annually</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Team Driven and Values Based Culture</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Medical/Dental/Vision </span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">PTO (personal time off) Pay</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Same-day pay available</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Employee Assistance Program</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Career Growth Opportunities/ Manager Training Program</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Reduced Room Rates throughout the HE portfolio</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Go Hilton Team Travel Perks</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Third Party Perks (Movie Tickets, Attractions, Other)</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">401k with Company Match</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Life insurance</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Parental leave</span></li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: georgia, serif;\"><span style=\"font-size: 16px; line-height: 107%;\">Referral program</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><br></p>\n",
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