Specimen Processing Supervisor

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    "Title": "Specimen Processing Supervisor",
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    "ExternalDescriptionStr": "<p><strong>Specimen Processing Supervisor - San Juan Capistrano, CA</strong></p><p>&nbsp;</p><p><strong>Schedules Available:</strong></p><p>Tues-Sat 8:00PM-4:30AM</p><p>Wed-Sun 4:00AM-12:30PM</p><p>&nbsp;</p><p><strong>Pay range: $75,449 - $79,420 / year</strong><br>Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.</p><p><strong>Benefits Information:</strong><br>We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:<br>•&nbsp;&nbsp;&nbsp;&nbsp;Day 1 Medical, supplemental health, dental &amp; vision for FT employees who work 30+ hours&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Best-in-class well-being programs<br>•&nbsp;&nbsp;&nbsp;&nbsp;Annual, no-cost health assessment program Blueprint for Wellness®<br>•&nbsp;&nbsp;&nbsp;&nbsp;healthyMINDS mental health program<br>•&nbsp;&nbsp;&nbsp;&nbsp;Vacation and Health/Flex Time<br>•&nbsp;&nbsp;&nbsp;&nbsp;6 Holidays plus 1 \"MyDay\" off<br>•&nbsp;&nbsp;&nbsp;&nbsp;FinFit financial coaching and services<br>•&nbsp;&nbsp;&nbsp;&nbsp;401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service<br>•&nbsp;&nbsp;&nbsp;&nbsp;Employee stock purchase plan<br>•&nbsp;&nbsp;&nbsp;&nbsp;Life and disability insurance, plus buy-up option<br>•&nbsp;&nbsp;&nbsp;&nbsp;Flexible Spending Accounts<br>•&nbsp;&nbsp;&nbsp;&nbsp;Annual incentive plans<br>•&nbsp;&nbsp;&nbsp;&nbsp;Matching gifts program<br>•&nbsp;&nbsp;&nbsp;&nbsp;Education assistance through MyQuest for Education<br>•&nbsp;&nbsp;&nbsp;&nbsp;Career advancement opportunities<br>•&nbsp;&nbsp;&nbsp;&nbsp;and so much more!</p><p>Supervise functions within the Specimen Processing department, which may include one or more of the following: Specimen Processing, Test in Question/Problem Resolution, Imaging/Microfilming. Responsible for overseeing the following activities, daily operations of Specimen Processing, all compliance training, training of personnel, monitoring Quality of the department(s), monitor and improve productivity.&nbsp; Ensure maintenance of a safe, ergonomically sound, professional environment.&nbsp; Know and understand all functions of the department.&nbsp;</p>",
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    "ExternalPostedStartDate": "2026-06-02T20:13:08+00:00",
    "ExternalQualificationsStr": "<p><strong>Required Work&nbsp;Experience:&nbsp;&nbsp;</strong></p>\n<p>Internal candidates require a minimum of two years in a Group Leader/related&nbsp;role&nbsp;</p>\n<p><strong>Preferred Work Experience:&nbsp;&nbsp;</strong></p>\n<ul>\n <li>5&nbsp;years experience&nbsp;in a laboratory; Medical or production background&nbsp;preferred&nbsp;</li>\n <li>Previous people leadership experience&nbsp;preferred&nbsp;</li>\n</ul>\n<p><strong>Physical and Mental Requirements:&nbsp;&nbsp;</strong></p>\n<ul>\n <li>Works in a biohazard environment, practicing good safety&nbsp;habits&nbsp;</li>\n <li>Handles multiple tasks and works in a production&nbsp;environment&nbsp;</li>\n <li>Must have the mental alertness and high energy required to appropriately perform job.&nbsp;</li>\n</ul>\n<p><strong>Skills:&nbsp;&nbsp;</strong></p>\n<ul>\n <li>PC skills, MS Office applications&nbsp;</li>\n <li>Excellent leadership, organization, communication and interpersonal skills, and ability to interact effectively with internal and external customers.&nbsp;</li>\n <li>Monitor and provide a safe work environment, prepare incident reports and implement preventative&nbsp;measures&nbsp;</li>\n <li>Act in a professional manner&nbsp;at all times.&nbsp;</li>\n <li>Must be able to adjust schedule to meet business requirements, which may include extended hours.&nbsp;</li>\n <li>Knowledge of systems tools such as COGNOS,&nbsp;Oracle,&nbsp;EMPower, Kronos&nbsp;</li>\n</ul>\n<p><strong>Education</strong></p>\n<ul>\n <li>Associates Degree (Preferred)</li>\n</ul>\n<p>&nbsp;</p>\n<p>Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the following laws if applicable, the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.</p>\n<p>Quest believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products including sensitive information; accessing customer data or confidential information, and partnering and regularly working with or supervising other Quest employees and interacting with Quest customers.</p>",
    "InternalQualificationsStr": "<p><strong>Required Work&nbsp;Experience:&nbsp;&nbsp;</strong></p>\n<p>Internal candidates require a minimum of two years in a Group Leader/related&nbsp;role&nbsp;</p>\n<p><strong>Preferred Work Experience:&nbsp;&nbsp;</strong></p>\n<ul>\n <li>5&nbsp;years experience&nbsp;in a laboratory; Medical or production background&nbsp;preferred&nbsp;</li>\n <li>Previous people leadership experience&nbsp;preferred&nbsp;</li>\n</ul>\n<p><strong>Physical and Mental Requirements:&nbsp;&nbsp;</strong></p>\n<ul>\n <li>Works in a biohazard environment, practicing good safety&nbsp;habits&nbsp;</li>\n <li>Handles multiple tasks and works in a production&nbsp;environment&nbsp;</li>\n <li>Must have the mental alertness and high energy required to appropriately perform job.&nbsp;</li>\n</ul>\n<p><strong>Skills:&nbsp;&nbsp;</strong></p>\n<ul>\n <li>PC skills, MS Office applications&nbsp;</li>\n <li>Excellent leadership, organization, communication and interpersonal skills, and ability to interact effectively with internal and external customers.&nbsp;</li>\n <li>Monitor and provide a safe work environment, prepare incident reports and implement preventative&nbsp;measures&nbsp;</li>\n <li>Act in a professional manner&nbsp;at all times.&nbsp;</li>\n <li>Must be able to adjust schedule to meet business requirements, which may include extended hours.&nbsp;</li>\n <li>Knowledge of systems tools such as COGNOS,&nbsp;Oracle,&nbsp;EMPower, Kronos&nbsp;</li>\n</ul>\n<p><strong>Education</strong></p>\n<ul>\n <li>Associates Degree (Preferred)</li>\n</ul>\n<p>&nbsp;</p>\n<p>Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the following laws if applicable, the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.</p>\n<p>Quest believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products including sensitive information; accessing customer data or confidential information, and partnering and regularly working with or supervising other Quest employees and interacting with Quest customers.</p>",
    "OrganizationDescriptionStr": "<table>\n <tbody>\n  <tr>\n   <td>Quest Diagnostics honors our service members and encourages veterans to apply.<br/><br/> While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.<br/><br/> Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.</td>\n  </tr>\n </tbody>\n</table>",
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    "ExternalResponsibilitiesStr": "<ul>\n <li>Responsible for daily operations of department which may include responsibility for Imaging/Microfilming, Test&nbsp;In&nbsp;Question and some Problem Resolution Client Service functions&nbsp;&nbsp;</li>\n <li>Oversees safety, ergonomics, maintenance, and cleanliness of department&nbsp;(including upgrades, repairs, etc.)&nbsp;</li>\n <li>Develops and implements Standard Operating Procedures for Specimen Processing in accordance with Quest Diagnostics guidelines&nbsp;</li>\n <li>Reviews Specimen Processing Standard Operating Procedure Manual on a biannual basis and ensures departmental compliance. Identifies need for revisions and/or&nbsp;additional SOP’s as&nbsp;indicated&nbsp;</li>\n <li>Where applicable, ensures all Federal, State &amp; local licensure requirements are met, working with the QA&nbsp;and Medical Director’s offices&nbsp;</li>\n <li>Ensures all documentation is complete and reviewed as required for internal and external inspection/audit&nbsp;</li>\n <li>Ensures all employees meet Compliance Guidelines and Competency Testing. Ensures all employees receive adequate training and meet annual competency&nbsp;requirements&nbsp;</li>\n <li>Monitors&nbsp;incoming workflow from Logistics and make necessary changes to ensure adequate supply of specimens to technical&nbsp;departments&nbsp;</li>\n <li>May supervise packing and shipping of specimens to other laboratories, in accordance with IATA&nbsp;regulations&nbsp;</li>\n <li>Ensures integrity of specimens sent to other facilities meet&nbsp;the criteria necessary to provide accurate and timely&nbsp;results&nbsp;</li>\n <li>Monitors special handling of Jeopardized Clients, Hospital Clients and Vital Specimens to ensure there are no mishandled specimen(s)/patient&nbsp;requisitions&nbsp;</li>\n <li>Demonstrates&nbsp;leadership&nbsp;skills in&nbsp;employee relations, scheduling, new employee onboarding, team meetings, coaching, performance&nbsp;management&nbsp;</li>\n <li>Establishes and motivates a participative work environment that actively encourages and supports employee involvement.&nbsp;&nbsp;</li>\n <li>Disseminates all essential information in a timely manner, using various forms of communication to all departmental staff.&nbsp;</li>\n <li>May track/enter time/attendance of&nbsp;employees&nbsp;&nbsp;</li>\n <li>Prepares month-end&nbsp;reports&nbsp;</li>\n <li>Investigates/resolves and responds in a timely manner to internal and external customer issues&nbsp;appropriately and&nbsp;effectively&nbsp;</li>\n <li>Prepares schedules&nbsp;for department employees, maintains adequate coverage for&nbsp;department&nbsp;</li>\n <li>Oversees and ensure adequate&nbsp;supply inventory for the department&nbsp;</li>\n <li>Ensures continuous process improvement and/or standardization initiatives are implemented in accordance with established&nbsp;deadlines&nbsp;</li>\n <li>Participates in the interview, selection, and hiring of new&nbsp;employees&nbsp;</li>\n <li>Responsible for coaching, development,&nbsp;supervision, and succession planning of staff&nbsp;&nbsp;</li>\n <li>Monitors ongoing performance of employees; provides&nbsp;corrective action and counseling as required.&nbsp; Prepares&nbsp;and administers&nbsp;annual performance&nbsp;reviews&nbsp;</li>\n <li>Assists in ensuring fiscal responsibilities of the department are met which includes&nbsp;implementation of cost containment programs, management of overtime, participation in standardization initiatives and needs assessment for capital&nbsp;expenditures&nbsp;</li>\n <li>Participates on Quest Management System (QMS) and Process Improvement Teams, or other initiatives to meet business&nbsp;objectives&nbsp;</li>\n <li>Organizes and lead projects both within the workgroup and with cross-functional&nbsp;groups&nbsp;</li>\n <li>Meet all&nbsp;deadlines assigned by the manager&nbsp;</li>\n <li>Effectively works with Technical departments to resolve problems. Must have the interpersonal skills to gain cooperation with other departments, and foster continuous&nbsp;improvement&nbsp;</li>\n <li>Excellent organization, communication, and interpersonal skills; is able to manage concerns of clients, technical departments, and employees in a professional&nbsp;manner&nbsp;</li>\n <li>All other duties as&nbsp;assigned</li>\n</ul>",
    "InternalResponsibilitiesStr": "<ul>\n <li>Responsible for daily operations of department which may include responsibility for Imaging/Microfilming, Test&nbsp;In&nbsp;Question and some Problem Resolution Client Service functions&nbsp;&nbsp;</li>\n <li>Oversees safety, ergonomics, maintenance, and cleanliness of department&nbsp;(including upgrades, repairs, etc.)&nbsp;</li>\n <li>Develops and implements Standard Operating Procedures for Specimen Processing in accordance with Quest Diagnostics guidelines&nbsp;</li>\n <li>Reviews Specimen Processing Standard Operating Procedure Manual on a biannual basis and ensures departmental compliance. Identifies need for revisions and/or&nbsp;additional SOP’s as&nbsp;indicated&nbsp;</li>\n <li>Where applicable, ensures all Federal, State &amp; local licensure requirements are met, working with the QA&nbsp;and Medical Director’s offices&nbsp;</li>\n <li>Ensures all documentation is complete and reviewed as required for internal and external inspection/audit&nbsp;</li>\n <li>Ensures all employees meet Compliance Guidelines and Competency Testing. Ensures all employees receive adequate training and meet annual competency&nbsp;requirements&nbsp;</li>\n <li>Monitors&nbsp;incoming workflow from Logistics and make necessary changes to ensure adequate supply of specimens to technical&nbsp;departments&nbsp;</li>\n <li>May supervise packing and shipping of specimens to other laboratories, in accordance with IATA&nbsp;regulations&nbsp;</li>\n <li>Ensures integrity of specimens sent to other facilities meet&nbsp;the criteria necessary to provide accurate and timely&nbsp;results&nbsp;</li>\n <li>Monitors special handling of Jeopardized Clients, Hospital Clients and Vital Specimens to ensure there are no mishandled specimen(s)/patient&nbsp;requisitions&nbsp;</li>\n <li>Demonstrates&nbsp;leadership&nbsp;skills in&nbsp;employee relations, scheduling, new employee onboarding, team meetings, coaching, performance&nbsp;management&nbsp;</li>\n <li>Establishes and motivates a participative work environment that actively encourages and supports employee involvement.&nbsp;&nbsp;</li>\n <li>Disseminates all essential information in a timely manner, using various forms of communication to all departmental staff.&nbsp;</li>\n <li>May track/enter time/attendance of&nbsp;employees&nbsp;&nbsp;</li>\n <li>Prepares month-end&nbsp;reports&nbsp;</li>\n <li>Investigates/resolves and responds in a timely manner to internal and external customer issues&nbsp;appropriately and&nbsp;effectively&nbsp;</li>\n <li>Prepares schedules&nbsp;for department employees, maintains adequate coverage for&nbsp;department&nbsp;</li>\n <li>Oversees and ensure adequate&nbsp;supply inventory for the department&nbsp;</li>\n <li>Ensures continuous process improvement and/or standardization initiatives are implemented in accordance with established&nbsp;deadlines&nbsp;</li>\n <li>Participates in the interview, selection, and hiring of new&nbsp;employees&nbsp;</li>\n <li>Responsible for coaching, development,&nbsp;supervision, and succession planning of staff&nbsp;&nbsp;</li>\n <li>Monitors ongoing performance of employees; provides&nbsp;corrective action and counseling as required.&nbsp; Prepares&nbsp;and administers&nbsp;annual performance&nbsp;reviews&nbsp;</li>\n <li>Assists in ensuring fiscal responsibilities of the department are met which includes&nbsp;implementation of cost containment programs, management of overtime, participation in standardization initiatives and needs assessment for capital&nbsp;expenditures&nbsp;</li>\n <li>Participates on Quest Management System (QMS) and Process Improvement Teams, or other initiatives to meet business&nbsp;objectives&nbsp;</li>\n <li>Organizes and lead projects both within the workgroup and with cross-functional&nbsp;groups&nbsp;</li>\n <li>Meet all&nbsp;deadlines assigned by the manager&nbsp;</li>\n <li>Effectively works with Technical departments to resolve problems. Must have the interpersonal skills to gain cooperation with other departments, and foster continuous&nbsp;improvement&nbsp;</li>\n <li>Excellent organization, communication, and interpersonal skills; is able to manage concerns of clients, technical departments, and employees in a professional&nbsp;manner&nbsp;</li>\n <li>All other duties as&nbsp;assigned</li>\n</ul>",
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