Warehouse Storeperson (Tiles - Brookvale)

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  "active_status": "active"
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  "location": {
    "raw": "Brookvale, New South Wales, 2100, Australia",
    "city": "Brookvale",
    "region": "New South Wales",
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  "list_job": {
    "id": "308",
    "isRemote": null,
    "location": {
      "city": "Brookvale",
      "state": "New South Wales"
    },
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    "departmentId": "18850",
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    "jobOpeningName": "Warehouse Storeperson (Tiles - Brookvale)",
    "departmentLabel": "Tiles",
    "employmentStatusLabel": "Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Brookvale",
      "state": "New South Wales",
      "postalCode": "2100",
      "addressCountry": "Australia"
    },
    "datePosted": "2026-05-08",
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    "description": "<p><span style=\"font-weight: bold\">Warehouse Storeperson (Tiles - Brookvale)</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">About us:</span> Hardware &amp; General is a family-owned building and plumbing supplier based in Sydney. Founded in 1960 by Walter MacGregor, we've grown from a single corner store into a network of retail outlets across Sydney, while remaining proudly family-run and now in our third generation.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Our core customers: </span>Builders and trade professionals, and we pride ourselves on delivering the products, expertise, and service they rely on to get the job done.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Our locations:</span> Brookvale (our flagship site with multiple specialist sales centres), Peakhurst, Mona Vale, Terrey Hills, Hornsby, and Dural.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What You'll Be Doing:</span></p>\n<p>This role is split between warehouse operations (70%) and customer service/sales (30%). You will ensure the smooth running of the warehouse and yard by safely handling stock, managing deliveries, and keeping inventory organised. You will also support customers in-store by providing great service, product advice, and assisting with sales.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Key Responsibilities Include:</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Warehouse &amp; Yard (approx. 70%)</span></p>\n<ul>\n<li>Safely operate a forklift and handle materials including loading, unloading, sorting, counting, and organising stock</li>\n<li>Receive incoming goods and allocate them correctly to the warehouse or store</li>\n<li>Prepare and load orders for delivery and monitor stock levels</li>\n<li>Report damaged or missing stock and support order fulfilment across departments</li>\n<li>Work across warehouse, store, and yard areas as needed</li>\n<li>Follow all Work Health &amp; Safety (WHS) policies and procedures</li>\n</ul>\n<p><span style=\"font-weight: bold\">Customer Service &amp; Sales (approx. 30%)</span></p>\n<ul>\n<li>Engage with customers, identify needs, and recommend suitable products</li>\n<li>Process quotes, sales orders, returns, and scheduling accurately</li>\n<li>Build strong customer relationships to encourage repeat business</li>\n<li>Work with internal and external teams to support customer requirements</li>\n<li>Resolve customer issues and escalate where required</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What We're Looking For:</span></p>\n<ul>\n<li>Ability to prioritise tasks and work independently</li>\n<li>Physically fit and able to lift up to 25kg when required</li>\n<li>Previous experience with building materials is an advantage (not essential)</li>\n<li>Strong communication skills and a team-focused attitude</li>\n<li>Reliable with a strong commitment to safe work practices</li>\n<li>Ability to understand customer needs and provide suitable solutions</li>\n<li>Confident in recommending additional products to support sales outcomes</li>\n<li>Accurate with transactions, stock handling, and following safety procedures</li>\n<li>Current Forklift Licence (LF)</li>\n<li>Previous warehouse or yard experience</li>\n<li>Experience in the tiles, building, or home &amp; garden industry (preferred)</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What You'll Get in Return:</span></p>\n<ul>\n<li>Attractive staff discounts across all our premium brands</li>\n<li>Supportive, experienced, and secure team environment with long-standing employees, where collaboration and stability are valued</li>\n</ul>\n<p><br></p>\n<p>Join a business with a proud family history and make an impact from day one.</p>\n<p><br></p>\n<p>Apply now to grow your career with Hardware &amp; General!</p>",
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    "departmentId": "18850",
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    "jobOpeningName": "Warehouse Storeperson (Tiles - Brookvale)",
    "departmentLabel": "Tiles",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://hardwaregeneral.bamboohr.com/careers/308",
    "employmentStatusLabel": "Full-Time"
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