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HomeCompaniesMufginvestorservicesAssociate Director, Genesis, Investor Trading Operations

Associate Director, Genesis, Investor Trading Operations

Mufginvestorservices · Halifax, NS, Canada · Active · SmartRecruiters

Job facts

FieldValue
CompanyMufginvestorservices
TitleAssociate Director, Genesis, Investor Trading Operations
Normalized title-
Department / teamGenesis
LocationHalifax, NS, Canada
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerSmartRecruiters
Posted / first seen2026-06-03 / 2026-06-04
Changed / last seen2026-06-04 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Mufginvestorservices.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through SmartRecruiters.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Halifax.Open
Department jobsActive postings in Genesis.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyMufginvestorservices
Source6ee3c4b1-05f2-4a92-b0b4-9d30d614e935
ATS providerSmartRecruiters

Description

About MUFG Investor Services: Experience something Brilliantly Different with a career with MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing. We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive. Oversight, management, & support of the Investor Operations teams daily operations and local/global initiatives, while providing quality client service with the guidance of MUFG’s core values. Support and drive locally the build out of the Investor Trade Ops team in Halifax, covering deployment, training and migration of work in support of the eventual global model (follow the sun). The team will be extensively involved in implementing and working on strategic initiatives using cutting edge technology, lead initiatives using AI, and other industry leading solutions such as digital subscription forms. Support senior leadership with achieving department initiatives, projects, budget adherence. Support team in department deliverables while ensuring adherence to company and department policies and procedures relating to investor registration, dealing, reporting, query management and other Investor Trade ops related tasks. Establish process for fund/client specific Investor Trade Operations procedures in furtherance of our objectives by taking ownership of the process and client centric approach. Ensure the team supports both the process and technological initiatives through active participation in developing the process and other change requests as we develop the operating model. Manage and support the individual performance of direct reports through regular one-to-one meetings, regular performance discussions, career coaching and development as requested, and annual performance reviews as per company standards. Assist direct reports with the performance management and development of their teams. Foster a professional environment of encouraging personal and professional development. Collaborate and foster positive partnerships with cross functional teams within Client 360 and Nexus teams where required to ensure successful delivery of our service offering including participating in service reviews, incident management, risk mitigation and other initiatives. Champion initiatives within your team, encouraging participation, constructive feedback and idea generation from the team members and remain connected and engaged with global functional team as well as local Management in Malaysia. Support and Promote MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty. Diploma or Bachelor degree preferably in a business related field or related experience 5+ years of operations experience in financial services, fund administration, asset management, banking or client service with minimum 2-4 years in a managerial capacity Demonstrate an ability to work independently and collaboratively to solve complex issues and provide, guidance, assistance and training when required. Investor/Client service management experience Extensive experience and knowledge of investor operations Strong people leadership skills Strong organizational skills with ability to effectively manage multiple priorities and meet deadlines Professional written and verbal communication skills when dealing with Clients, Investors, colleagues Demonstrate business logic and risk adverse approach to resource management and operations Demonstrate team management experience in Investor Services, fund administration or related industry What’s in it for you to join MUFG Investor Services? Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING. So, why settle for the ordinary? Apply now for a Brilliantly Different career. MUFG is an equal opportunity employer.

Full job record

Job ID2728b67228c76ea97be4947f79fc73073ef3d6e2
Org ID32f498b7-3ee7-4e07-bbc8-a7e4293bf5e9
Source ID6ee3c4b1-05f2-4a92-b0b4-9d30d614e935
Board ID6ee3c4b1-05f2-4a92-b0b4-9d30d614e935
Providersmartrecruiters
Provider Job Key744000130045540
TitleAssociate Director, Genesis, Investor Trading Operations
Normalized Title
Statusactive
Activeyes
Location TextHalifax, NS, Canada
DepartmentGenesis
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryCanada
RegionNS
CityHalifax
Salary RawAbout MUFG Investor Services: Experience something Brilliantly Different with a career with MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing. We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive. Oversight, management, & support of the Investor Operations teams daily operations and local/global initiatives, while providing quality client service with the guidance of MUFG’s core values. Support and drive locally the build out of the Investor Trade Ops team in Halifax, covering deployment, training and migration of work in support of the eventual global model (follow the sun). The team will be extensively involved in implementing and working on strategic initiatives using cutting edge technology, lead initiatives using AI, and other industry leading solutions such as digital subscription forms. Support senior leadership with achieving department initiatives, projects, budget adherence. Support team in department deliverables while ensuring adherence to company and department policies and procedures relating to investor registration, dealing, reporting, query management and other Investor Trade ops related tasks. Establish process for fund/client specific Investor Trade Operations procedures in furtherance of our objectives by taking ownership of the process and client centric approach. Ensure the team supports both the process and technological initiatives through active participation in developing the process and other change requests as we develop the operating model. Manage and support the individual performance of direct reports through regular one-to-one meetings, regular performance discussions, career coaching and development as requested, and annual performance reviews as per company standards. Assist direct reports with the performance management and development of their teams. Foster a professional environment of encouraging personal and professional development. Collaborate and foster positive partnerships with cross functional teams within Client 360 and Nexus teams where required to ensure successful delivery of our service offering including participating in service reviews, incident management, risk mitigation and other initiatives. Champion initiatives within your team, encouraging participation, constructive feedback and idea generation from the team members and remain connected and engaged with global functional team as well as local Management in Malaysia. Support and Promote MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty. Diploma or Bachelor degree preferably in a business related field or related experience 5+ years of operations experience in financial services, fund administration, asset management, banking or client service with minimum 2-4 years in a managerial capacity Demonstrate an ability to work independently and collaboratively to solve complex issues and provide, guidance, assistance and training when required. Investor/Client service management experience Extensive experience and knowledge of investor operations Strong people leadership skills Strong organizational skills with ability to effectively manage multiple priorities and meet deadlines Professional written and verbal communication skills when dealing with Clients, Investors, colleagues Demonstrate business logic and risk adverse approach to resource management and operations Demonstrate team management experience in Investor Services, fund administration or related industry What’s in it for you to join MUFG Investor Services? Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING. So, why settle for the ordinary? Apply now for a Brilliantly Different career. MUFG is an equal opportunity employer.
Salary Min
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Source URLhttps://jobs.smartrecruiters.com/MUFGInvestorServices/744000130045540-associate-director-genesis-investor-trading-operations
Apply URLhttps://jobs.smartrecruiters.com/MUFGInvestorServices/744000130045540-associate-director-genesis-investor-trading-operations?oga=true
First Seen At2026-06-04 12:03:04Z
Last Seen At2026-06-06 10:46:34Z
Last Checked At2026-06-06 10:46:34Z
Last Changed At2026-06-04 12:03:04Z
Inactive At
Source Posted At2026-06-03 16:11:57Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=mufginvestorservices/date=2026-06-06/2026-06-06T10-46-26-475Z-516a4294ff46179b2d3d6d15d59ab05fce08e887fd9bc23faeacd2df4df0c6f2.json
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      "valueId": "ca25f18f-0b04-4d9d-a649-e37ff84d62a2",
      "fieldLabel": "LoB's (For Finance)",
      "valueLabel": "Hedge"
    },
    {
      "fieldId": "629e16b3ac51a6561f3d34d4",
      "valueId": "fff4bddb-b35d-48ac-b31d-d65536a429cc",
      "fieldLabel": "Is this an Internal Promotion ?",
      "valueLabel": "No"
    },
    {
      "fieldId": "6262ff7a41d4647b0eb45fb5",
      "valueId": "026c1dc1-8f7b-44d0-ba34-91effa356a5f",
      "fieldLabel": "Position Type",
      "valueLabel": "Backfill"
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    {
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      "valueId": "f70fc574-9f08-4f19-8b0f-7186453ec175",
      "fieldLabel": "Salary Range",
      "valueLabel": "Halifax ID Associate Director"
    },
    {
      "fieldId": "6262fdda50e9a03d73e1781f",
      "valueId": "MUFG Fund Services (Canada) Limited",
      "fieldLabel": "Legal Entity",
      "valueLabel": "MUFG Fund Services (Canada) Limited"
    },
    {
      "fieldId": "6262fdb5df35942488dedeeb",
      "valueId": "af8aad64-ec05-4f58-8ae6-2d5c4655ac0a",
      "fieldLabel": "Office Location",
      "valueLabel": "Halifax"
    },
    {
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      "valueId": "4ca97bf5-c3f3-47cb-bdc7-700c7e0141b1",
      "fieldLabel": "Employment Type",
      "valueLabel": "Permanent Full Time"
    },
    {
      "fieldId": "62b0ee039b1c1107e1f6a628",
      "valueId": "26154",
      "fieldLabel": "Employee to be Backfilled",
      "valueLabel": "Ashley Simms"
    },
    {
      "fieldId": "626301f450e9a03d73e17820",
      "fieldLabel": "Hours Worked",
      "valueLabel": "37.5"
    },
    {
      "fieldId": "6262ff41f22ad467cd58c281",
      "fieldLabel": "Corporate Job Title",
      "valueLabel": "Associate Director, Genesis, Investor Trading Operations"
    },
    {
      "fieldId": "626302585570fc2f07f42f3c",
      "fieldLabel": "Reason for Hire",
      "valueLabel": "Backfill for Internal Move [26154].  External Dept Move REF3469Z(New Position)"
    }
  ],
  "defaultJobAd": true,
  "releasedDate": "2026-06-03T16:11:57.791Z",
  "detail_errors": [],
  "experienceLevel": {
    "id": "mid_senior_level",
    "label": "Mid-Senior Level"
  },
  "typeOfEmployment": {
    "id": "permanent",
    "label": "Full-time"
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}
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GET https://api.bluedoor.sh/job-postings/v1/jobs/2728b67228c76ea97be4947f79fc73073ef3d6e2?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/32f498b7-3ee7-4e07-bbc8-a7e4293bf5e9JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/6ee3c4b1-05f2-4a92-b0b4-9d30d614e935JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/2728b67228c76ea97be4947f79fc73073ef3d6e2/eventsJSON