Home › Companies › 08C489536736DC74D2C102147A2A4AA5 › Dispute Specialist
Dispute Specialist
08C489536736DC74D2C102147A2A4AA5 · Corporate Office - Rapid City, SD 57702; 2700 N Plaza Dr, Rapid City, SD, 57702, USA · Active · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 08C489536736DC74D2C102147A2A4AA5 |
| Title | Dispute Specialist |
| Normalized title | - |
| Department / team | Banking |
| Location | Rapid City, SD, United States |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-06-01 / 2026-06-03 |
| Changed / last seen | 2026-06-03 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 08C489536736DC74D2C102147A2A4AA5. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Rapid City. | Open |
| Department jobs | Active postings in Banking. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 08C489536736DC74D2C102147A2A4AA5 |
| Source | d2474413-fba3-4e08-bf39-131905f51fa9 |
| ATS provider | Paycom ATS |
Description
Description
Who We Are
We have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, "We Improve Lives." This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well-being of members.
At Black Hills Federal Credit Union (BHFCU), we’re committed to improving the lives of our members every day, and we look for people who share that passion. Don’t have a ton of financial industry experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths.
General Purpose: Responsible for handling all necessary tasks for proper processing of disputes across all payment and card channels.
Essential Duties/Responsibilities:
Research and resolve card and payment related discrepancies and disputes.
Provide support to members and staff with person-to-person and account-to-account payments, to include reviewing and adjusting limits, determining cause of denied transactions, handling disputes, and escalating issues as necessary.
Responsible for the accurate and timely preparation and follow-up of disputes, charge backs, and card fraud claims. Monitor and verify accuracy of incoming reports and documentation. Complete and file insurance claims for card fraud losses.
Reconcile applicable GL subsidiary accounts, post transaction exceptions, chargeback-related settlements, and write necessary accounting vouchers and entries.
Other Duties/Responsibilities:
Perform other duties as may be assigned by the Payment Operations Manager.
Remain current on changes within the legal, regulatory, economic, competitive and technology environments that may affect payment and card products and services.
Job Knowledge:
Working knowledge of Regulation E (debit) and Regulation Z (credit) compliance and NACHA Operating rules.
Working knowledge of the Credit Union's products and services.
Working knowledge of organization's policies/procedures and Credit Union's service philosophy.
Working knowledge of Credit Union's in-house computer system.
Working knowledge of item processing hardware and software.
Working knowledge of collection agencies administrative portal.
Job Qualifications (Skills):
BHFCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. The following list outlines the physical considerations that are normally encountered in this job.
Vision: A sighted person to effectively review documents.
Speech/Hearing: Ability to communicate verbally and in writing with staff, members and vendors.
Manual Dexterity: Ability to perform necessary computer-related input.
Physical Mobility: Limited mobility required. Requires the ability to work flexible hours.
Job Qualifications (Ability):
Ability to assess the needs of multiple members and prioritize requests to ensure that all members receive the highest quality service possible. Ability to handle daily routine with moderate freedom to interpret and act upon various situations.
Ability to prioritize multiple, and sometimes, conflicting tasks.
Ability to present a professional and personable personality that communicates to members and visitors that the Credit Union is a professional financial institution.
Ability to interact with more than one department daily.
Ability to work within precise standardized guidelines with some latitude to make decisions and take initiative to resolve problems or unique circumstances.
Ability to handle moderate financial record keeping requirements to keep personal work updated and accurate.
Ability to accept limited responsibility for funds/records.
Ability to accept responsibility for quality and accuracy of personal work.
Ability to accept responsibility for access to confidential data.
Job Qualifications (Education/Experience):
Job requires a high school level of language, math and reasoning skills. Two years’ experience in a related field with equal responsibilities is acceptable. Formal training should be supplemented with continuing education.
Working Conditions:
Material and Equipment Involved
In-House Computer System
Personal Computer
10-Key Calculator
Work Environment/Physical Activities
Occasional travel to one of BHFCU’s branch locations or attendance at community events may be required.
Physical Requirements
Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
Working Conditions
Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.
Mental and/or Emotional Requirements
Must be able to perform job functions with supervision and work effectively either on own or as part of a team. Must be able to read and carry out various instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on confidential matters.
Notice: This job description is not intended to be, nor should it be construed as, a contract or guarantee of employment. Black Hills Federal Credit Union adheres to all federal and state labor laws regarding termination and probationary periods. This position is also subject to all the personnel policies of Black Hills Federal Credit Union. Changes may be made to this job description at any time by the President. Black Hills Federal Credit Union is an equal opportunity employer.
Black Hills Federal Credit Union is an equal opportunity employer. All applicants will receive consideration without regard to age, race, color, sex, sexual orientation, genetic information, religion, national origin, disability, veteran status, or any other status or condition protected by state or federal law. BHFCU will provide reasonable accommodation to qualified persons with a disability but who are otherwise able to perform the essential functions of the job.
Full job record
| Job ID | 26c62dc6511115b48551bf7fbf568fe5960fb02e |
| Org ID | 897081c8-13a8-42ec-81d9-1524996722a8 |
| Source ID | d2474413-fba3-4e08-bf39-131905f51fa9 |
| Board ID | d2474413-fba3-4e08-bf39-131905f51fa9 |
| Provider | paycom |
| Provider Job Key | 535253 |
| Title | Dispute Specialist |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Corporate Office - Rapid City, SD 57702; 2700 N Plaza Dr, Rapid City, SD, 57702, USA |
| Department | Banking |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | SD |
| City | Rapid City |
| Salary Raw | Description Who We Are We have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, "We Improve Lives." This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well-being of members. At Black Hills Federal Credit Union (BHFCU), we’re committed to improving the lives of our members every day, and we look for people who share that passion. Don’t have a ton of financial industry experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths. General Purpose: Responsible for handling all necessary tasks for proper processing of disputes across all payment and card channels. Essential Duties/Responsibilities: Research and resolve card and payment related discrepancies and disputes. Provide support to members and staff with person-to-person and account-to-account payments, to include reviewing and adjusting limits, determining cause of denied transactions, handling disputes, and escalating issues as necessary. Responsible for the accurate and timely preparation and follow-up of disputes, charge backs, and card fraud claims. Monitor and verify accuracy of incoming reports and documentation. Complete and file insurance claims for card fraud losses. Reconcile applicable GL subsidiary accounts, post transaction exceptions, chargeback-related settlements, and write necessary accounting vouchers and entries. Other Duties/Responsibilities: Perform other duties as may be assigned by the Payment Operations Manager. Remain current on changes within the legal, regulatory, economic, competitive and technology environments that may affect payment and card products and services. Job Knowledge: Working knowledge of Regulation E (debit) and Regulation Z (credit) compliance and NACHA Operating rules. Working knowledge of the Credit Union's products and services. Working knowledge of organization's policies/procedures and Credit Union's service philosophy. Working knowledge of Credit Union's in-house computer system. Working knowledge of item processing hardware and software. Working knowledge of collection agencies administrative portal. Job Qualifications (Skills): BHFCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. The following list outlines the physical considerations that are normally encountered in this job. Vision: A sighted person to effectively review documents. Speech/Hearing: Ability to communicate verbally and in writing with staff, members and vendors. Manual Dexterity: Ability to perform necessary computer-related input. Physical Mobility: Limited mobility required. Requires the ability to work flexible hours. Job Qualifications (Ability): Ability to assess the needs of multiple members and prioritize requests to ensure that all members receive the highest quality service possible. Ability to handle daily routine with moderate freedom to interpret and act upon various situations. Ability to prioritize multiple, and sometimes, conflicting tasks. Ability to present a professional and personable personality that communicates to members and visitors that the Credit Union is a professional financial institution. Ability to interact with more than one department daily. Ability to work within precise standardized guidelines with some latitude to make decisions and take initiative to resolve problems or unique circumstances. Ability to handle moderate financial record keeping requirements to keep personal work updated and accurate. Ability to accept limited responsibility for funds/records. Ability to accept responsibility for quality and accuracy of personal work. Ability to accept responsibility for access to confidential data. Job Qualifications (Education/Experience): Job requires a high school level of language, math and reasoning skills. Two years’ experience in a related field with equal responsibilities is acceptable. Formal training should be supplemented with continuing education. Working Conditions: Material and Equipment Involved In-House Computer System Personal Computer 10-Key Calculator Work Environment/Physical Activities Occasional travel to one of BHFCU’s branch locations or attendance at community events may be required. Physical Requirements Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise. Mental and/or Emotional Requirements Must be able to perform job functions with supervision and work effectively either on own or as part of a team. Must be able to read and carry out various instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on confidential matters. Notice: This job description is not intended to be, nor should it be construed as, a contract or guarantee of employment. Black Hills Federal Credit Union adheres to all federal and state labor laws regarding termination and probationary periods. This position is also subject to all the personnel policies of Black Hills Federal Credit Union. Changes may be made to this job description at any time by the President. Black Hills Federal Credit Union is an equal opportunity employer. Black Hills Federal Credit Union is an equal opportunity employer. All applicants will receive consideration without regard to age, race, color, sex, sexual orientation, genetic information, religion, national origin, disability, veteran status, or any other status or condition protected by state or federal law. BHFCU will provide reasonable accommodation to qualified persons with a disability but who are otherwise able to perform the essential functions of the job. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=535253&clientkey=08C489536736DC74D2C102147A2A4AA5 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=535253&clientkey=08C489536736DC74D2C102147A2A4AA5 |
| First Seen At | 2026-06-03 10:07:19Z |
| Last Seen At | 2026-06-06 09:57:54Z |
| Last Checked At | 2026-06-06 09:57:54Z |
| Last Changed At | 2026-06-03 10:07:19Z |
| Inactive At | — |
| Source Posted At | 2026-06-01 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=08C489536736DC74D2C102147A2A4AA5/date=2026-06-06/2026-06-06T09-57-52-671Z-3c7365171fc4d26d2fd309fca7ee9a31c518da013d4be2b6f311d77eb471a9da.json |
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"description": "<p align=\"center\" style=\"text-align:center;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u>Who We Are</u></b></span></span></span></p>\n\n<p align=\"center\" style=\"text-align:center;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"letter-spacing:-0.1pt;\">We have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, \"We Improve Lives.\" This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well-being of members.</span></i></span></span></span></span></p>\n\n<p align=\"center\" style=\"text-align:center;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"letter-spacing:-0.1pt;\">At Black Hills Federal Credit Union (BHFCU), we’re committed to improving the lives of our members every day, and we look for people who share that passion. Don’t have a ton of financial industry experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths.</span></i></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"line-height:107%;\"><span style=\"letter-spacing:-0.1pt;\">General Purpose:</span></span></b> <a><span style=\"letter-spacing:-0.1pt;\">Responsible for handling all necessary tasks for proper processing of disputes across all payment and card channels.</span></a></span></span></span></p>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"letter-spacing:-0.1pt;\">Essential Duties/Responsibilities:</span></b></span></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Research and resolve card and payment related discrepancies and disputes.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Provide support to members and staff with person-to-person and account-to-account payments, to include reviewing and adjusting limits, determining cause of denied transactions, handling disputes, and escalating issues as necessary.</span></span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Responsible for the accurate and timely preparation and follow-up of disputes, charge backs, and card fraud claims. Monitor and verify accuracy of incoming reports and documentation. Complete and file insurance claims for card fraud losses. </span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Reconcile applicable GL subsidiary accounts, post transaction exceptions, chargeback-related settlements, and write necessary accounting vouchers and entries.</span></span></span></span></span></li>\n</ul>\n\n<p class=\"MsoNoSpacing\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Other Duties/Responsibilities:</b></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Perform other duties as may be assigned by the Payment Operations Manager.</span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Remain current on changes within the legal, regulatory, economic, competitive and technology environments that may affect payment and card products and services.</span></span></span></span></span></li>\n</ul>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"letter-spacing:-0.1pt;\">Job Knowledge:</span></b></span></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Working knowledge of Regulation E (debit) and Regulation Z (credit) compliance and NACHA Operating rules.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Working knowledge of the Credit Union's products and services.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Working knowledge of organization's policies/procedures and Credit Union's service philosophy. </span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Working knowledge of Credit Union's in-house computer system. </span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Working knowledge of item processing hardware and software.</span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Working knowledge of collection agencies administrative portal.</span></span></span></span></span></li>\n</ul>\n\n<p class=\"MsoNoSpacing\"> </p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"letter-spacing:-0.1pt;\">Job Qualifications (Skills):</span></b></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">BHFCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. The following list outlines the physical considerations that are normally encountered in this job.</span></span></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Vision: A sighted person to effectively review documents.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Speech/Hearing: Ability to communicate verbally and in writing with staff, members and vendors.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Manual Dexterity: Ability to perform necessary computer-related input.</span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Physical Mobility: Limited mobility required. Requires the ability to work flexible hours.</span></span></span></span></span></li>\n</ul>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"letter-spacing:-0.1pt;\">Job Qualifications (Ability):</span></b></span></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Ability to assess the needs of multiple members and prioritize requests to ensure that all members receive the highest quality service possible. Ability to handle daily routine with moderate freedom to interpret and act upon various situations.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Ability to prioritize multiple, and sometimes, conflicting tasks.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Ability to present a professional and personable personality that communicates to members and visitors that the Credit Union is a professional financial institution.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Ability to interact with more than one department daily.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Ability to work within precise standardized guidelines with some latitude to make decisions and take initiative to resolve problems or unique circumstances.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Ability to handle moderate financial record keeping requirements to keep personal work updated and accurate.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Ability to accept limited responsibility for funds/records.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Ability to accept responsibility for quality and accuracy of personal work.</span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Ability to accept responsibility for access to confidential data.</span></span></span></span></span></li>\n</ul>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"letter-spacing:-0.1pt;\">Job Qualifications (Education/Experience):</span></b></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><a><span style=\"letter-spacing:-0.1pt;\">Job requires a high school level of language, math and reasoning skills. Two years’ experience in a related field with equal responsibilities is acceptable. Formal training should be supplemented with continuing education.</span></a></span></span></span></span></p>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"letter-spacing:-0.1pt;\">Working Conditions:</span></b></span></span></span></span></p>\n\n<p style=\"margin-left:48px;text-align:justify;text-indent:-0.5in;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"letter-spacing:-0.1pt;\">Material and Equipment Involved</span></b> </span></span></span></span></p>\n\n<ul>\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">In-House Computer System</span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">Personal Computer</span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Aptos, sans-serif;\">10-Key Calculator</span></span></li>\n</ul>\n\n<p class=\"MsoNoSpacing\"> </p>\n\n<p style=\"margin-left:48px;text-align:justify;text-indent:-0.5in;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"letter-spacing:-0.1pt;\">Work Environment/Physical Activities</span></b></span></span></span></span></p>\n\n<p style=\"text-indent:-4.5pt;margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><a> Occasional travel to one of BHFCU’s branch locations or attendance at community events may be required.</a></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"letter-spacing:-0.1pt;\">Physical Requirements</span></b></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.</span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"letter-spacing:-0.1pt;\">Working Conditions</span></b></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.</span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"letter-spacing:-0.1pt;\">Mental and/or Emotional Requirements</span></b></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"letter-spacing:-0.1pt;\">Must be able to perform job functions with supervision and work effectively either on own or as part of a team. Must be able to read and carry out various instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on confidential matters.</span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"letter-spacing:-0.1pt;\">Notice:</span></b><span style=\"letter-spacing:-0.1pt;\"> This job description is not intended to be, nor should it be construed as, a contract or guarantee of employment. Black Hills Federal Credit Union adheres to all federal and state labor laws regarding termination and probationary periods. This position is also subject to all the personnel policies of Black Hills Federal Credit Union. Changes may be made to this job description at any time by the President. 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Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths.\\n\\nGeneral Purpose: Responsible for handling all necessary tasks for proper processing of disputes across all payment and card channels.\\n\\nEssential Duties/Responsibilities:\\n\\n\\n\\tResearch and resolve card and payment related discrepancies and disputes.\\n\\tProvide support to members and staff with person-to-person and account-to-account payments, to include reviewing and adjusting limits, determining cause of denied transactions, handling disputes, and escalating issues as necessary.\\n\\tResponsible for the accurate and timely preparation and follow-up of disputes, charge backs, and card fraud claims. Monitor and verify accuracy of incoming reports and documentation. Complete and file insurance claims for card fraud losses. \\n\\tReconcile applicable GL subsidiary accounts, post transaction exceptions, chargeback-related settlements, and write necessary accounting vouchers and entries.\\n\\n\\nOther Duties/Responsibilities:\\n\\n\\n\\tPerform other duties as may be assigned by the Payment Operations Manager.\\n\\tRemain current on changes within the legal, regulatory, economic, competitive and technology environments that may affect payment and card products and services.\\n\\n\\nJob Knowledge:\\n\\n\\n\\tWorking knowledge of Regulation E (debit) and Regulation Z (credit) compliance and NACHA Operating rules.\\n\\tWorking knowledge of the Credit Union's products and services.\\n\\tWorking knowledge of organization's policies/procedures and Credit Union's service philosophy. \\n\\tWorking knowledge of Credit Union's in-house computer system. \\n\\tWorking knowledge of item processing hardware and software.\\n\\tWorking knowledge of collection agencies administrative portal.\\n\\n\\n \\n\\nJob Qualifications (Skills):\\n\\nBHFCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. 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Ability to handle daily routine with moderate freedom to interpret and act upon various situations.\\n\\tAbility to prioritize multiple, and sometimes, conflicting tasks.\\n\\tAbility to present a professional and personable personality that communicates to members and visitors that the Credit Union is a professional financial institution.\\n\\tAbility to interact with more than one department daily.\\n\\tAbility to work within precise standardized guidelines with some latitude to make decisions and take initiative to resolve problems or unique circumstances.\\n\\tAbility to handle moderate financial record keeping requirements to keep personal work updated and accurate.\\n\\tAbility to accept limited responsibility for funds/records.\\n\\tAbility to accept responsibility for quality and accuracy of personal work.\\n\\tAbility to accept responsibility for access to confidential data.\\n\\n\\nJob Qualifications (Education/Experience):\\n\\nJob requires a high school level of language, math and reasoning skills. 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"url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/535253",
"http_status": 200,
"content_type": "application/json",
"response_bytes": 48726
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/26c62dc6511115b48551bf7fbf568fe5960fb02e?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/897081c8-13a8-42ec-81d9-1524996722a8JSONGET https://api.bluedoor.sh/job-postings/v1/sources/d2474413-fba3-4e08-bf39-131905f51fa9JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/26c62dc6511115b48551bf7fbf568fe5960fb02e/eventsJSON