Medical Receptionist

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    "description": "<p dir=\"ltr\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">Golden State Dermatology is a physician-led and owned dermatology group rapidly expanding across California, with over 37 locations. We are a leading medical, surgical, and cosmetic dermatology group specializing in skin, hair, and nail conditions, Mohs micrographic surgery for the treatment of skin cancer, surgical and non-surgical cosmetic skincare, anti-aging, body contouring, and plastic surgery.</span></span></span></span></span></span></p>\r\n\r\n<p style=\"line-height:1.38; margin-top:16px; margin-bottom:16px\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">As a Medical Receptionist at Golden State Dermatology, you&#39;ll play a pivotal role in ensuring the smooth operation of our front desk and call center providing exceptional service to our patients. </span></span></span></span></span></span></p>\r\n\r\n<p style=\"line-height:1.38; margin-top:16px; margin-bottom:16px\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\"><strong>You will be cross-trained between the front desk and the upstairs call center and can expect to float between departments as needed to support clinic operations.</strong></span></span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li aria-level=\"1\" style=\"list-style-type:disc\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">Your day will involve warmly welcoming patients, assisting with check-in and check-out procedures, verifying patients&#39; insurance coverage and eligibility, handling phone inquiries, and maintaining patient records.</span></span></span></span></span></span></li>\r\n\t<li aria-level=\"1\" style=\"list-style-type:disc\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">Managing the appointment schedule will be an important aspect of your day. This includes auditing for future appointments, confirming attendance, and collecting necessary information before the appointment (such as insurance details and intake questions). In case of any schedule openings, you will contact patients on waiting lists or with future appointments to offer earlier slots, with a focus on filling the soonest available appointments for providers with open slots.</span></span></span></span></span></span></li>\r\n\t<li aria-level=\"1\" style=\"list-style-type:disc\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">Call center responsibilities will include answering a high volume of incoming calls, scheduling and rescheduling appointments, confirming appointments, responding to patient questions, routing calls appropriately, and documenting all interactions accurately in the practice management system. You will assist patients with general inquiries, appointment requests, and basic insurance-related questions while maintaining excellent phone etiquette and professionalism.</span></span></span></span></span></span></li>\r\n\t<li aria-level=\"1\" style=\"list-style-type:disc\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">Providing product education to patients and staff, and selling skincare products that are available for purchase.</span></span></span></span></span></span></li>\r\n\t<li aria-level=\"1\" style=\"list-style-type:disc\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">This role will involve a significant amount of multitasking and task management to ensure that all responsibilities are completed promptly. The Practice Manager may assign additional job duties based on the practice&#39;s needs.</span></span></span></span></span></span></li>\r\n\t<li aria-level=\"1\" style=\"list-style-type:disc\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">Above all, you&#39;ll strive to provide exceptional service to our patients, making them feel welcome, comfortable, and well-cared for during their visit. Your attention to detail, compassionate approach, and dedication to patient satisfaction will contribute to the overall success of our clinic.</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"line-height:1.38; margin-top:16px; margin-bottom:16px\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">Helpful but not required skills to have:</span></span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li aria-level=\"1\" style=\"list-style-type:disc\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">Customer service skills or a patient-centered mindset</span></span></span></span></span></span></li>\r\n\t<li aria-level=\"1\" style=\"list-style-type:disc\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">Previous Dermatology, healthcare, or aesthetics experience&nbsp;</span></span></span></span></span></span></li>\r\n\t<li aria-level=\"1\" style=\"list-style-type:disc\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">Knowledgeable with insurance carriers (i.e., Medicare, commercial, HMO)</span></span></span></span></span></span></li>\r\n\t<li aria-level=\"1\" style=\"list-style-type:disc\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">EClinicalWorks, EMA, or other EMR software</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"line-height:1.38; margin-top:16px; margin-bottom:16px\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">Exciting Perks:</span></span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li aria-level=\"1\" style=\"list-style-type:disc\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">40% off products and procedures, as well as the ability to participate in free annual injectable events</span></span></span></span></span></span></li>\r\n\t<li aria-level=\"1\" style=\"list-style-type:disc\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">Comprehensive medical, dental, and vision benefits</span></span></span></span></span></span></li>\r\n\t<li aria-level=\"1\" style=\"list-style-type:disc\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">Company paid short and long-term disability as well as life insurance</span></span></span></span></span></span></li>\r\n\t<li aria-level=\"1\" style=\"list-style-type:disc\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">Safe Harbor 401K match up to 4%</span></span></span></span></span></span></li>\r\n\t<li aria-level=\"1\" style=\"list-style-type:disc\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">Flex spending accounts and commuter benefits</span></span></span></span></span></span></li>\r\n\t<li aria-level=\"1\" style=\"list-style-type:disc\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">Employee Assistance Program (EAP) counseling for the stresses of everyday life</span></span></span></span></span></span></li>\r\n\t<li aria-level=\"1\" style=\"list-style-type:disc\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">Exclusive discounts for theme parks, attractions, hotels, concerts, and movie tickets.&nbsp;</span></span></span></span></span></span></li>\r\n\t<li aria-level=\"1\" style=\"list-style-type:disc\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">Accrued PTO after hire date and&nbsp; 9 Paid Holidays if working over 20 hours in a pay period</span></span></span></span></span></span></li>\r\n\t<li aria-level=\"1\" style=\"list-style-type:disc\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:400\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">Pet Insurance for all your furry family members</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"line-height:1.38; margin-top:16px; margin-bottom:16px\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:700\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">GSD strongly encourages employees to receive the COVID-19 primary series vaccination.</span></span></span></span></span></span></p>\r\n\r\n<p style=\"line-height:1.38; margin-top:16px; margin-bottom:16px\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:700\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">Golden State Dermatology participates in the E-Verify program.&nbsp; E-Verify is a free, web-based system that allows employers to confirm their employees&rsquo; eligibility to work in the United States.&nbsp; It does this by comparing information from an employee&rsquo;s Form I-9, Employment Eligibility Verification, to records from the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA).</span></span></span></span></span></span></p>\r\n\r\n<p style=\"line-height:1.38; margin-top:16px; margin-bottom:16px\"><br />\r\n&nbsp;</p>\r\n\r\n<p style=\"line-height:1.38; margin-top:16px; margin-bottom:16px\"><span style=\"font-size:11pt; font-variant:normal; white-space:pre-wrap\"><span style=\"font-family:Arial,sans-serif\"><span style=\"color:#000000\"><span style=\"font-weight:700\"><span style=\"font-style:normal\"><span style=\"text-decoration:none\">Golden State Dermatology is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants for employment and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.</span></span></span></span></span></span></p>\r\n\r\n<p dir=\"ltr\">&nbsp;</p>\r\n",
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We are a leading medical, surgical, and cosmetic dermatology group specializing in skin, hair, and nail conditions, Mohs micrographic surgery for the treatment of skin cancer, surgical and non-surgical cosmetic skincare, anti-aging, body contouring, and plastic surgery.\\r\\n\\r\\nAs a Medical Receptionist at Golden State Dermatology, you&#39;ll play a pivotal role in ensuring the smooth operation of our front desk and call center providing exceptional service to our patients. \\r\\n\\r\\nYou will be cross-trained between the front desk and the upstairs call center and can expect to float between departments as needed to support clinic operations.\\r\\n\\r\\n\\r\\n\\tYour day will involve warmly welcoming patients, assisting with check-in and check-out procedures, verifying patients&#39; insurance coverage and eligibility, handling phone inquiries, and maintaining patient records.\\r\\n\\tManaging the appointment schedule will be an important aspect of your day. This includes auditing for future appointments, confirming attendance, and collecting necessary information before the appointment (such as insurance details and intake questions). In case of any schedule openings, you will contact patients on waiting lists or with future appointments to offer earlier slots, with a focus on filling the soonest available appointments for providers with open slots.\\r\\n\\tCall center responsibilities will include answering a high volume of incoming calls, scheduling and rescheduling appointments, confirming appointments, responding to patient questions, routing calls appropriately, and documenting all interactions accurately in the practice management system. You will assist patients with general inquiries, appointment requests, and basic insurance-related questions while maintaining excellent phone etiquette and professionalism.\\r\\n\\tProviding product education to patients and staff, and selling skincare products that are available for purchase.\\r\\n\\tThis role will involve a significant amount of multitasking and task management to ensure that all responsibilities are completed promptly. The Practice Manager may assign additional job duties based on the practice&#39;s needs.\\r\\n\\tAbove all, you&#39;ll strive to provide exceptional service to our patients, making them feel welcome, comfortable, and well-cared for during their visit. Your attention to detail, compassionate approach, and dedication to patient satisfaction will contribute to the overall success of our clinic.\\r\\n\\r\\n\\r\\nHelpful but not required skills to have:\\r\\n\\r\\n\\r\\n\\tCustomer service skills or a patient-centered mindset\\r\\n\\tPrevious Dermatology, healthcare, or aesthetics experience&nbsp;\\r\\n\\tKnowledgeable with insurance carriers (i.e., Medicare, commercial, HMO)\\r\\n\\tEClinicalWorks, EMA, or other EMR software\\r\\n\\r\\n\\r\\nExciting Perks:\\r\\n\\r\\n\\r\\n\\t40% off products and procedures, as well as the ability to participate in free annual injectable events\\r\\n\\tComprehensive medical, dental, and vision benefits\\r\\n\\tCompany paid short and long-term disability as well as life insurance\\r\\n\\tSafe Harbor 401K match up to 4%\\r\\n\\tFlex spending accounts and commuter benefits\\r\\n\\tEmployee Assistance Program (EAP) counseling for the stresses of everyday life\\r\\n\\tExclusive discounts for theme parks, attractions, hotels, concerts, and movie tickets.&nbsp;\\r\\n\\tAccrued PTO after hire date and&nbsp; 9 Paid Holidays if working over 20 hours in a pay period\\r\\n\\tPet Insurance for all your furry family members\\r\\n\\r\\n\\r\\nGSD strongly encourages employees to receive the COVID-19 primary series vaccination.\\r\\n\\r\\nGolden State Dermatology participates in the E-Verify program.&nbsp; E-Verify is a free, web-based system that allows employers to confirm their employees&rsquo; eligibility to work in the United States.&nbsp; It does this by comparing information from an employee&rsquo;s Form I-9, Employment Eligibility Verification, to records from the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA).\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nGolden State Dermatology is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants for employment and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.\\r\\n\\r\\n&nbsp;\\r\\nQualifications\",\"responsibilities\":\"Golden State Dermatology is a physician-led and owned dermatology group rapidly expanding across California, with over 37 locations. We are a leading medical, surgical, and cosmetic dermatology group specializing in skin, hair, and nail conditions, Mohs micrographic surgery for the treatment of skin cancer, surgical and non-surgical cosmetic skincare, anti-aging, body contouring, and plastic surgery.\\r\\n\\r\\nAs a Medical Receptionist at Golden State Dermatology, you&#39;ll play a pivotal role in ensuring the smooth operation of our front desk and call center providing exceptional service to our patients. \\r\\n\\r\\nYou will be cross-trained between the front desk and the upstairs call center and can expect to float between departments as needed to support clinic operations.\\r\\n\\r\\n\\r\\n\\tYour day will involve warmly welcoming patients, assisting with check-in and check-out procedures, verifying patients&#39; insurance coverage and eligibility, handling phone inquiries, and maintaining patient records.\\r\\n\\tManaging the appointment schedule will be an important aspect of your day. This includes auditing for future appointments, confirming attendance, and collecting necessary information before the appointment (such as insurance details and intake questions). In case of any schedule openings, you will contact patients on waiting lists or with future appointments to offer earlier slots, with a focus on filling the soonest available appointments for providers with open slots.\\r\\n\\tCall center responsibilities will include answering a high volume of incoming calls, scheduling and rescheduling appointments, confirming appointments, responding to patient questions, routing calls appropriately, and documenting all interactions accurately in the practice management system. You will assist patients with general inquiries, appointment requests, and basic insurance-related questions while maintaining excellent phone etiquette and professionalism.\\r\\n\\tProviding product education to patients and staff, and selling skincare products that are available for purchase.\\r\\n\\tThis role will involve a significant amount of multitasking and task management to ensure that all responsibilities are completed promptly. The Practice Manager may assign additional job duties based on the practice&#39;s needs.\\r\\n\\tAbove all, you&#39;ll strive to provide exceptional service to our patients, making them feel welcome, comfortable, and well-cared for during their visit. Your attention to detail, compassionate approach, and dedication to patient satisfaction will contribute to the overall success of our clinic.\\r\\n\\r\\n\\r\\nHelpful but not required skills to have:\\r\\n\\r\\n\\r\\n\\tCustomer service skills or a patient-centered mindset\\r\\n\\tPrevious Dermatology, healthcare, or aesthetics experience&nbsp;\\r\\n\\tKnowledgeable with insurance carriers (i.e., Medicare, commercial, HMO)\\r\\n\\tEClinicalWorks, EMA, or other EMR software\\r\\n\\r\\n\\r\\nExciting Perks:\\r\\n\\r\\n\\r\\n\\t40% off products and procedures, as well as the ability to participate in free annual injectable events\\r\\n\\tComprehensive medical, dental, and vision benefits\\r\\n\\tCompany paid short and long-term disability as well as life insurance\\r\\n\\tSafe Harbor 401K match up to 4%\\r\\n\\tFlex spending accounts and commuter benefits\\r\\n\\tEmployee Assistance Program (EAP) counseling for the stresses of everyday life\\r\\n\\tExclusive discounts for theme parks, attractions, hotels, concerts, and movie tickets.&nbsp;\\r\\n\\tAccrued PTO after hire date and&nbsp; 9 Paid Holidays if working over 20 hours in a pay period\\r\\n\\tPet Insurance for all your furry family members\\r\\n\\r\\n\\r\\nGSD strongly encourages employees to receive the COVID-19 primary series vaccination.\\r\\n\\r\\nGolden State Dermatology participates in the E-Verify program.&nbsp; E-Verify is a free, web-based system that allows employers to confirm their employees&rsquo; eligibility to work in the United States.&nbsp; It does this by comparing information from an employee&rsquo;s Form I-9, Employment Eligibility Verification, to records from the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA).\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nGolden State Dermatology is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants for employment and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.\\r\\n\\r\\n&nbsp;\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Golden State Dermatology\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=67A21AE989FF003B1D4A5C0A9B16A9BB\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"280 BALDWIN AVENUE\",\"addressLocality\":\"SAN MATEO\",\"addressRegion\":\"CA\",\"postalCode\":94401,\"addressCountry\":\"USA\"}},\"validThrough\":\"-0001-11-30\"}",
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